Mac mail not happy on one pop account

I have two email accounts and one won't check with mac mail, but works okay in entourage.
The problem is that one works all the time, the other is intemitent (even in entourage). The one that works only so so is checked via netmail frequently and the family member who uses it noticed that neither entourage nor mac mail was getting emails that were sent and checked online. Now, entourage has started working again as expected (for the last few days) and mac mail won't get anything.
I have deleted and resetup the account a few times, so I know it isn't a password issue, esp since I don't get a password error. The ISP is verizon.
Any ideas? Is it possible they the ISP is marking them as "no, don't let the old 10.3 mac mail have these." I've noticed that their webmail doesn't work with the Safari in 10.3.9, nice one guys.

Hello Paul.
Are both email accounts that you access with the Mail.app and with Entourage provided by Verizon or is only the one that is intermittent provided by Verizon?
The one that works only so so is checked via netmail frequently
and the family member who uses it noticed that neither entourage
nor mac mail was getting emails that were sent and checked online.
No email client will get messages that were sent online with an account that is accessed as a POP type account with an email client unless you include the account's email address in the Cc: or Bcc: fields when addressing the message online so the sent message is also received by the account when checked for new messages by the email client.
What is the setting for the account in Entourage for removing messages from the server when downloaded?
Is it possible they the ISP is marking them as "no, don't let the
old 10.3 mac mail have these."
This is not possible.
I've noticed that their webmail doesn't work with the Safari
in 10.3.9, nice one guys.
How does it not work?
Have you tried emptying the Safari cache?
If not, at the Safari menu bar, go to Safari and select Empty Cache and wait several minutes. Quit and relaunch Safari and try to access the account again via webmail.

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Not quite a reply, but I'm not sure how best to add to my first comment.
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Problem description: mac mail not opening, software updates not working, app store not opening. imac osx 10.9.5

Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      12% Google Chrome
      12% WindowServer
      4% Dock
      2% Little Snitch Agent
      2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs

[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

Mac Mail blocking replies to a gmail account.

I use mac mail as I have 4 email accounts (work - personal). Recently whenever I reply to an email from any, the recipiant does not receive it. It marks as sent and I have no bounce backs.
They use gmail, and receive standard emails from me fine, just not replies.
Is this a problem my end, is mac mail flagging up this particular email account as dangerous? (its not, its my girlfriends)
Or is this a problem with gmail and emails from me?
any help would be great.
Cheers
R

Consider deleting the login.keychain file and starting afresh to ensure that there is absolutely no chance that the issue is with the keychain. The login.keychain file is located in <home>/Library/Keychain
Alternatively, consider creating a new user on your Mac and then set up your email account under the new user to see if it works OK there. This will establish if the problem is related to your other account.
Chris

HT5361 Mail not responding with one user, but works with other user. Tried reinstalling Mountain Lion OS but did not work.

Mail not responding under one user. Need to Force Quit to get out of it. My mail works when I log on as a user. Downloaded the latest Mountain Lion updates and reinstalled Mountain Lion as per Apple Phone Support instructions
TIA

Thanks for reponding. Here is the Console display. I hope this can help.
2013-09-08 8:11:49.646 AM Mail[449]: Using V2 Layout
2013-09-08 8:11:50.104 AM Mail[449]: Cannot lock focus on image <NSImage 0x7ffefba4c1a0 Size={0, 0} Reps=(
)>, because it is size zero.
2013-09-08 8:11:50.107 AM Mail[449]: (
          0   CoreFoundation                      0x00007fff970d5b06 __exceptionPreprocess + 198
          1   libobjc.A.dylib                     0x00007fff96aab3f0 objc_exception_throw + 43
          2   CoreFoundation                      0x00007fff970d58dc +[NSException raise:format:] + 204
          3   AppKit                              0x00007fff8e3ec21c -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 334
          4   AppKit                              0x00007fff8e3ec0b8 __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_0 + 82
          5   AppKit                              0x00007fff8e33b406 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
          6   AppKit                              0x00007fff8e3ec056 -[NSImage lockFocusWithRect:context:hints:flipped:] + 210
          7   AppKit                              0x00007fff8e3ebf76 -[NSImage lockFocusFlipped:] + 125
          8   AppKit                              0x00007fff8e1cf2b0 -[NSGradientColor _updatePatternImage] + 121
          9   AppKit                              0x00007fff8e1ceeff -[NSGradientColor _updatePattern] + 487
          10 AppKit                              0x00007fff8e1cec8f -[NSGradientColor set] + 26
          11 AppKit                              0x00007fff8e44460c -[NSTableView drawBackgroundInClipRect:] + 657
          12 AppKit                              0x00007fff8e443d0f -[NSTableView drawRect:] + 1086
          13 AppKit                              0x00007fff8e328064 -[NSView _drawRect:clip:] + 4217
          14 AppKit                              0x00007fff8e3266c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
          15 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          16 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          17 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          18 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          19 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          20 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          21 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          22 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          23 AppKit                              0x00007fff8e3246f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
          24 AppKit                              0x00007fff8e324143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
          25 AppKit                              0x00007fff8e31fd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
          26 AppKit                              0x00007fff8e2e9c93 -[NSView displayIfNeeded] + 1830
          27 Mail                                0x0000000105859377 Mail + 189303
          28 AppKit                              0x00007fff8e2e91cc _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 738
          29 AppKit                              0x00007fff8e8b4901 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke_01208 + 46
          30 CoreFoundation                      0x00007fff9709c417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
          31 CoreFoundation                      0x00007fff9709c381 __CFRunLoopDoObservers + 369
          32 CoreFoundation                      0x00007fff970777b8 __CFRunLoopRun + 728
          33 CoreFoundation                      0x00007fff970770e2 CFRunLoopRunSpecific + 290
          34 HIToolbox                           0x00007fff96d70eb4 RunCurrentEventLoopInMode + 209
          35 HIToolbox                           0x00007fff96d70b94 ReceiveNextEventCommon + 166
          36 HIToolbox                           0x00007fff96d70ae3 BlockUntilNextEventMatchingListInMode + 62
          37 AppKit                              0x00007fff8e2e6533 _DPSNextEvent + 685
          38 AppKit                              0x00007fff8e2e5df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
          39 AppKit                              0x00007fff8e2dd1a3 -[NSApplication run] + 517
          40 AppKit                              0x00007fff8e281bd6 NSApplicationMain + 869
          41 libdyld.dylib                       0x00007fff8d5427e1 start + 0
2013-09-08 8:11:50.140 AM Mail[449]: Cannot lock focus on image <NSImage 0x7ffefb814390 Size={0, 0} Reps=(
)>, because it is size zero.
2013-09-08 8:11:50.143 AM Mail[449]: (
          0   CoreFoundation                      0x00007fff970d5b06 __exceptionPreprocess + 198
          1   libobjc.A.dylib                     0x00007fff96aab3f0 objc_exception_throw + 43
          2   CoreFoundation                      0x00007fff970d58dc +[NSException raise:format:] + 204
          3   AppKit                              0x00007fff8e3ec21c -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 334
          4   AppKit                              0x00007fff8e3ec0b8 __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_0 + 82
          5   AppKit                              0x00007fff8e33b406 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
          6   AppKit                              0x00007fff8e3ec056 -[NSImage lockFocusWithRect:context:hints:flipped:] + 210
          7   AppKit                              0x00007fff8e3ebf76 -[NSImage lockFocusFlipped:] + 125
          8   AppKit                              0x00007fff8e1cf2b0 -[NSGradientColor _updatePatternImage] + 121
          9   AppKit                              0x00007fff8e1ceeff -[NSGradientColor _updatePattern] + 487
          10 AppKit                              0x00007fff8e1cec8f -[NSGradientColor set] + 26
          11 AppKit                              0x00007fff8e44460c -[NSTableView drawBackgroundInClipRect:] + 657
          12 AppKit                              0x00007fff8e443d0f -[NSTableView drawRect:] + 1086
          13 AppKit                              0x00007fff8e328064 -[NSView _drawRect:clip:] + 4217
          14 AppKit                              0x00007fff8e3266c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
          15 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          16 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          17 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          18 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          19 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          20 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          21 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          22 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          23 AppKit                              0x00007fff8e3246f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
          24 AppKit                              0x00007fff8e324143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
          25 AppKit                              0x00007fff8e31fd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
          26 AppKit                              0x00007fff8e2e9c93 -[NSView displayIfNeeded] + 1830
          27 Mail                                0x0000000105859377 Mail + 189303
          28 Foundation                          0x00007fff92d248a1 __NSFirePerformWithOrder + 359
          29 CoreFoundation                      0x00007fff9709c417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
          30 CoreFoundation                      0x00007fff9709c381 __CFRunLoopDoObservers + 369
          31 CoreFoundation                      0x00007fff970777b8 __CFRunLoopRun + 728
          32 CoreFoundation                      0x00007fff970770e2 CFRunLoopRunSpecific + 290
          33 HIToolbox                           0x00007fff96d70eb4 RunCurrentEventLoopInMode + 209
          34 HIToolbox                           0x00007fff96d70b94 ReceiveNextEventCommon + 166
          35 HIToolbox                           0x00007fff96d70ae3 BlockUntilNextEventMatchingListInMode + 62
          36 AppKit                              0x00007fff8e2e6533 _DPSNextEvent + 685
          37 AppKit                              0x00007fff8e2e5df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
          38 AppKit                              0x00007fff8e2dd1a3 -[NSApplication run] + 517
          39 AppKit                              0x00007fff8e281bd6 NSApplicationMain + 869
          40 libdyld.dylib                       0x00007fff8d5427e1 start + 0

Hyperlinks in Mac Mail notes?

How do I embed a hyperlink in my Mac mail notes?
I can't find the info in various Mac Help resources.
Thanks

There is no "Edit/Add" on the Mail Edit menu in compose, in OS 10.3
I've looked and re-looked. Not greyed out, not there.
I'm thinking it is just not possible to create a hyperlink in OS 10.3's Mail.
However, I see that I can copy-paste hyperlinks from other notes I've received into a note I'm composing, and it still appears as a working hyperlink. So I'm trying to figure out a workaround that takes advantage of that fact.
Any ideas?

Mac Mail not downloading emails

Hello. My mac mail is not working. It appears to be an issue with the Exchange 2007 server. The only way I can access my emails is via Thunderbird (which stinks). Neither Mac Mail nor Outlook will download my emails.
Connection Doctor status: Mail was able to connect to the internet.
I see that this is a common problem for many other folks. Has this issue ever been solved? I have spent a considerable amount of time on forums, talking to Apple Support, and Google searching -- no luck finding a solution. Its very frustrating -- I am using Thunderbird to get me by for now. I have a new Mac, Lion 10.7.4.
Help!! Thanks.

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https://discussions.apple.com/message/10931992#10931992

One POP account no longer collecting new mail

I'm having a very strange problem with Mail 3.6 on my MacBook2,1 running OS 10.5.8. I currently have three POP account set up to be automatically checked every 15 minutes. I have not changed settings for any of them in over a year. Yesterday around noon one of them stopped receiving new mail (the other two continue to work just fine). My iPhone, on which I have not changed any settings either, contines to collect mail from all three accounts (and does not remove mail from the server). I can log into the web interface for the account (it is an old university account), and mail that I have received since noon yesterday is there, all the same stuff as I've been receiving on my phone, but which does not appear in Mail. The weirdest thing about this this is that there is no error: Mail reports that it is successfully connecting to and logging into the server--Connection Doctor gives the account a green light. Yet I know that there is uncollected mail on the server. Any suggestions about what could be going wrong will be most appreciated.
Many thanks,
PJW

Hi Neville, thanks for the suggestion. I had not tried anything like this. Unfortunately, it didn't solve the problem: I just got duplicate copies of all the emails on the problematic server up to the point at which they stopped downloading yesterday.
I should add that I have, of course, rebooted everything multiple times. I also ran the "Rebuild" command from the Mailbox menu--just out of desparation, not totally clear about what it does. All to no avail.
Can anyone think of anything else to try before contacting the tech people responsible for the server (who I expect will not be excited about helping an alumnus in another country, running an older Mac, experiencing a very weird problem).

Mail.app: Signatures Won't Save in one POP Account

Hi,
Looked high and low for a solution to this. Searched Apple discussions and macosxhints and googled the problem but so far no joy. This is not a major problem but it is quite annoying.
There are multiple email accounts set up in Mail.app (Version 3.6 (936)) on my MacBook Pro, running Mac OS 10.5.8. All except one account will save all my signatures. In all I have ten signatures, all of which disappear between launches of mail from a POP gmail account. I add them back at each launch and the next time I open Mail they're gonzo. So, I add them back again. I tried moving the placement of the account in the side-bar, still no-go. I have set Mail.app prefs not to apply the sigs automatically. I choose when and if I use a signature.
To add them I do as I have done to the other email accounts: select all of them and drag and drop them onto the email account in the Signature pane of Mail.app's preferances.
More info: all the sigs are all rtf formatted, most of the accounts are POP, though three are IMAP. No other account is affected except this one gmail account (I have other gmail POP accounts and other non-gmail POP accounts. This is the second to oldest POP account. The problem has only occurred since a recent Apple security update. Though I can't say that is the problem or just a coincident.
If all else fails, just as a work-around, is there an "applescriptable" way to add sigs to mail?
Thanks

I'm afraid I don't have a solution, but I do have a similar problem...
Since upgrading to Mountain Lion none of my signatures will stay where I put them, or they disappear. Previous to the upgrade everything was working perfectly.
I'll assign a signature to a particular e-mail address and usually within a day, when I go back to send an e-mail from that address there is no signature available to be selected in the e-mail composing window. When I check in Mail Prefs I see that the signature has disappeared completely from the e-mail address to which it was assigned and is now listed under "All Signatures", but these are not available to any of the e-mail addresses when composing e-mails.
An identical problem occurs on another iMac I use in my office, which is also synced with iCloud.
I've tried a number of times to delete all the signatures and start again, both on one computer and on both, but nothing seems to work.
Does anyone have any ideas?...

One POP account cannot retrieve mail

We have one mac out of three that cannot retrieve mail from an earthlink pop account Two macs (20" imac intel core 2 duo running 10.4.8 and 12" ibook G4 running 10.3.9) can retrieve mail for the account in question from the earthlink server without difficulty. Mail can also be retrieved via WebMail. the 17" imac intel core duo running 10.4.8 cannot retrieve mail. Mail asks for the password over and over. The settings are the same on all three Macs. Connection doctor can connect to the smtp server using the same setup without difficulty but cannot connect to the POP server. We've tried deleting and re-entering the account. We've tried the Key chain repair tool. We tried deleting the pop password from key chain. I've dragged stuff out of the preferences folder and on and on. Nothing has worked. I even tried re-installing the 10.4.8 update. I tried re-installing Mail from the startup disk and then running the update. Nothing. We're not using a firewall. We use an Airport network but, again, all the settings are the same for all three computers.
Any suggestions.
imac Mac OS X (10.4.8) 17" imac intel core duo

Go to System Preferences > Network > Show: Network Port Configurations, and make sure that the configuration used to connect to Internet appears at the top of the list.
Also, try using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible, i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc., and see whether that makes a difference.
The Mac OS X 10.4.7 Update introduced connection issues as a result of (according to the documentation) “Mail now supports connecting to mail servers through a SOCKS proxy”. If that’s the problem, you must go to System Preferences > Network and disable the SOCKS Proxy in the network configuration used to connect to the Internet, if it’s enabled -- I don’t think you would be able to send if that was the problem, though.

Check for new mail not working on one account

For a number of months now I have been having trouble getting new mail. I have my Apple Mail 2.1 preferences set to check for new mail every minute and play a New Mail Sound when something arrives. This seems to be working for my earthlink POP account but not my dot.mac e-mail account. The only way to get new dot.mac e-mail on my G5 tower is to alternately click on the left most icons for the different incomming tray icons in my in box, then the InBox icon itself. I dont have to do that for my second e-mail account--an earthlink POP account, or on either account on my laptop. Also, When I do click on the specific in box for my dot mac account, it takes forever to load that new mail, and the activity monitor shows that it is caching every attachment that is already in my in box even though it is already old mail.
Also, Mail seems to be following Smart Mailboxes arbitrarily. For instance, I have a smart mailbox set up to display any incoming mail from someone in my Family Group from address book, however it seems to ignore about half of these, but display the other half accurately.
Anyone know whats going on or how to fix it so I dont have to mannually keep checking for new mail? Again, I have my preferences set to check for new mail every minute and to play a new mail sound, and new mail does work fine from my Earthlink POP account.
Thanks for your help.
LANNY
Dual 2GHz G5 Power PC; Titanium PowerBook Mac OS X (10.4.8)

If this happens to your .Mac account only, try rebuilding the mailbox, i.e. select it and do Mailbox > Rebuild.

Mail will not download from Earthlink POP account

Have two accounts set up in Mail: one is IMAP me.com account; the other is POP Earthlink account. Suddenly, today, Mail on my MBPro will not download messages from the Earthlink POP account. It asked for my password (oddly, because it is in keychain) & then would no longer download mail. Messages download to my iPhone just fine from both accounts. Have checked connection doctor (all ok), deleted messages after last download using webmail in case of malformed email, & fixed file permissions. No luck so far. Suggestions, please?

UPDATE: I deleted the me.com account and added it back in & Mail seems to be working fine again. For some reason, I have a lot of duplicate messages in the Earthlink In box now, though. Still curious as to what caused this to begin with. Is it something about the me.com account? It seemed like Mail quit downloading messages after it checked the me.com account.

Mac mail not happy on one pop account

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