Mac Mail not receiving mail from certain sender

I'm having trouble receiving mail from a certain sender. I verified that they have my correct email address and I don't think it's getting filtered as junk because my junk mail folder is empty. Is there anything else that could be causing this? Any help would be appreciated.

Try the Mail for Tiger forum http://discussions.apple.com/forum.jspa?forumID=753

Similar Messages

Not receiving emails from certain people/clients?

Hi like the tiltle says, i'm not receiving emails from certain clients.
it doesnt even go into spams, there is no trace at all... like it was never sent
this makes me worries about how many other emails i've never received
this particular domain is a domain that i own, and hosted on a dedicated server (i'm the one sending the emails) i was doing tests before moving that specific site to BC.
i've tested with a bunch of other accounts that i own and i'm receiving them no problem on my gmail account, and other accounnt that i have on a dedicated server)
But from that specific domain ie: thatdomain.com i'm am not receiving anything in any accounts of my partner domain.
where should i look?
help
Doesnt help me loving BC, i'v been having a bunch of deceptions ever since i "made the big move"

Just FYI, everyone here is just a fellow user. .Mac employees provide no technical support here and probably never read any of these posts. If you want to contact .Mac support, you need to fill out and submit the form on this web page. When you fill out the form, provide as much detail as possible - the most important items will be the domain(s) (i.e. someplace.com) that the problem emails are being sent from.
Good luck.

Mac mail not receiving mail timely - through the web or mac mail on computer

for the past few days - my email works in the morning - then all afternoon - I can not receive email... sending is fine... then at about 7:30 at night - it all comes through - what is going on... this is ridiculous.
Mac mail on the lap top
AND
through web server
none are working - come on let's get this issue resolved it IS a mac mail issue Apple - fess up and fix it.

mail goes into sent folder, there is a sound as normal, there is NO error message. i verify by send a copy to me or to my colleagues
A sent message moved to the account's Sent mailbox indicates the message was successfully sent by the SMTP server used to send messages with the account. If the message cannot be sent for whatever reason, the message will remain in the Outbox mailbox with an error message provided. A successfully sent message is no guarantee the message will be accepted and received by the recipient's incoming mail server.
EVEN using web based mac.com to access mail (from location(work)), i cannot send mail!
When using webmail access to send a message with your .Mac account at work, is the message sent as with the Mail application and placed in the account's Sent mailbox which indicates the message was successfully sent but is not received or does something different occur?
but Gmail works fine from location (work) both via Mail.app and via gmail web-based
Then try selecting Gmail's SMTP server to send messages with your .Mac account when using the Mail application to see if this makes any difference or have you already tried this?
i have used another Ibook to try both via Mail.app and web-mased mac mail from location (work) but also will not complete the send.
i have configured a PC outlook express at location (work) for mac mail and it will not complete send
i have used PC browser (IE) to access mac mail web based and it will not send from location (work)
Are the messages also successfully sent with the Mail.app and webmail access on the iBook and with OE and IE on the Windows PC but not received by the recipient?

Not receiving email from certain addresses

Hi, I have a problem of not receiving email from a number of email addresses. I don't have a spam folder ... not sure what is causing this. The sender receives a msg back that my email address has 'fatal errors and message cannot be delivered'. My quota is fine and I receive other emails.
Any idea where I can rectify the problem?
Thanks
Magz

I suppose I should list my external DNS settings as well. I don't know if this has anything to do with it, but according to DNSCog, the mailexchangers IP is not reporting reverse DNS. Again, I don't have DNS set up on the server, so I don't know if that is causing the issue.
DNS is hosted on everydns.com.
*Host - Type - Value - MX - TTL*
*.domain.tld - A - [My IP address] - - 3600
domain.tld - A - [My IP address] - - 3600
domain.tld - MX - mail.domain.tld - 10 - 3600
servername.domain.tld - A - [My IP address] - - 3600

Not receiving emails from specific sender

I have tried many times to receive emails from one sender, both automated and support ones, but none appear in my inbox. Is there any way that this sender can have been blocked without me doing anything?
(ps: I already checked "rules" under mail preferences, and there is none)
Message was edited by: victor jahr

I have junk folder disabled, and I even created a rule now that is supposed to redirect any mails from the sender to my inbox, but still no luck
By the way, the sender I'm not receiving emails from is called Jagex, a games company.

Not receiving emails from one sender

I have recently stopped receiving emails from @nytimes.com. I've received them for many years. They are not in my spam folder. All other senders are OK. Any help appreciated.

I have junk folder disabled, and I even created a rule now that is supposed to redirect any mails from the sender to my inbox, but still no luck
By the way, the sender I'm not receiving emails from is called Jagex, a games company.

Apple Mail not receiving mail?

Hi there. I'm using Apple Mail 6.2 on Mountain Lion. I haven't had any issues with it when I installed ML when it came out but now I'm not receiving mail. I can still send mail out though. Is anyone else experiencing this? And is there something I can do to fix it? Thanks in advance!

Try a post in the forum that handles that OS and Mail issues.
The 10.8 Mail forum.
DALE

Sending Mail, Not Receiving Mail, not .mac

I just set up Mail to go through my Embarq account, and it works just find sending mail, but not for receiving mail. I have gone through the preferences a couple of times and carefully re-entered the information, but nuthin'. For my personal needs, being able to send is more important, but I'd like it to work all of the time! I followed the suggestions on this board, but can't seem to remedy the situation.
Any suggestions?

Hi, I am in the UK and had the same problem. FWIW, I updated my G4 MDD DP867 to 10.5.7 and nada no mail send, only receive. I had also updated my MacPro 8 core to same spec. I looked at that and it worked. In the MP8 the difference was my out was saying this> smtp.demon.co.uk:username <and it should be> post.demon.co.uk. <I tried the new settings in G4 and nothing still worked, So I went to connect doctor and had it running with both send addresses at the same time. All of a sudden all the previous test mails started to fly out. I quickly saved the post. setting and this time it worked. Now it is running OK. Maybe you can try a similar method using a non address against the real one, it may kick it into life. I still do not know why the MP8 is running with a wrong address but I will leave it alone. Anyway good luck, hopefully 10.5.8 will not be so traumatic.

Mail not Receiving Emails from Hotmail

Dear all,
I am using MacBook Pro, Intel Core i5, 4GB, OSX Yosemite 10.10.1 and my Mail Version is 8.1.
I am trying to import mail from my Hotmail account but it is not working properly. I have setup Mail to Pop (pop3.live.com) , removing the messages from the server after receiving mail.
However, after a few days using this configuration, there are still 39.000 messages left in the Hotmail server and the newest messages on my Mail software are dated on 25/09/2013, which means it is not getting messages from the Hotmail server as it should.
What could be happening here?
Thank you,
Eduardo

Uninstall the hotmail account and install it again.
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

Yahoo Mail not receiving attachments from Workflow Notifications

One of my clients uses Yahoo Mail and receives Workflow Notifications on their Yahoo Mail address. For some reason, file attachments are being removed within the Workflow Notification. I set up my own Yahoo Mail account and have the exact same issue.
Another issue is that the "view this item" link doesn't work at all within Yahoo Mail. However, the "mailto" link does work.
Has anybody else experienced issues with Yahoo Mail?

Hi,
If the yahoo user has admin access to the site then the attachment should appear within the workflow email.
If still experiencing such issue I would recommend raising a case so we can investigate this ASAP. Please include the users in question and also the email attachment or screencast so we can attempt to replicate within your case.
Admin -> help&support (to submit a case)
Thanks,
-Sidney

Ovi mail not receiving mails

Anyone else has problems with receiving mails? Sending a mail to my account causes undeliverable pingpong message back. It tells that account does not exist... Funny that sending a mail still works from that "non-existing" mail address.
I've complained to support, but it appears that they don't care. I am kind of out of humour with this ovi mail stuff (referring to the (in)famous "we lost your mails for two weeks episode a while ago")

Impossible to say without knowing the details of your mail configuration.

Not receiving email from one sender

I suddenly stopped being able to receive emails from a particular company. Never a problem before with them. They get no kickback messages saying mail is undeliverable. My provider doesn't know why. Nothing in my Junk folder. Is there any way I somehow blocked this company? I don't get emails from anyone who sends from there company's email system. They get mine, usually; they can't even reply to ones I send. Any thoughts?

Hi, thanks Linc. Not exactly sure what you mean by quit your mail client. But, I did log on to my webmail service as you suggested, through the Cox website, and the email I know the company sent me yesterday was not there. So, I guess it's some sort of block at some point during transmission. Is there any way I can access or control whose emails I receive? I know I can designate Junk to prevent receiving future emails, just wondering if there's a way I can unblock something that may have inadvertently gotten blocked? Very frustrating. Thanks.

Not receiving emails from certain people

Please go to this web site. My problem is similar to those on that web site. http://discussions.apple.com/forum.jspa?forumID=960
I am having trouble getting e-mails from certain people. My wife just renewed our mac.com membership. The fee was$99 + $10 extra for myself. We are not getting the benefits of this membership and demand it be fixed immediately as the problem has existed for a week. My wife has a brand new "i book pro" and the same problem exists for her. Her email address is: [email protected]

Just FYI, everyone here is just a fellow user. .Mac employees provide no technical support here and probably never read any of these posts. If you want to contact .Mac support, you need to fill out and submit the form on this web page. When you fill out the form, provide as much detail as possible - the most important items will be the domain(s) (i.e. someplace.com) that the problem emails are being sent from.
Good luck.

TS3276 E-mail not receiving mail.

Hi, my e-mail has stopped receiving mail. Nothing has changed, in fact, my Mac hasn't even been switched off. I keep getting the username and password messages, but when I put them in it still won't go. I'm also getting a warning from the IMAP server wishing to alert me to the following: Moved:http://me.com/move. I've moved to iCloud so I don't see what this is about. I'm using OS X Version 10.5.8 if that makes any difference.

If you've just switched to iCloud, then you'll also want to switch to the iCloud account (if you have one created for you in your Mail client) and discontinue use of your current Mail Account settings in your mail client, or (if there's not an iCloud account that's been created for you in Mail) switch your current settings to match what is listed in the iCloud: Mail server information (HT4864) document.

Mail not receiving mail and refuses to quit when prompted

When I open Mail, it seems to work fine. It receives all messages from the server without any problems; however, a few days later I notice that I don't get any mail from the Mail.app. However, I know I have been getting e-mails because of my iPhone and the Gmail Notifier.
I try to quit Mail when this happens, but I have to force quit the application. Mail does not stop responding. It just doesn't quit. There are no error messages. It just doesn't receive mail after a while and won't even if I press the "Get Mail" button.
Thank you in advance for helping me out with this.

I have this same problem as well. Mail will work fine for a few hours then it will get "stuck" on downloading a message. I never gets unstuck and I can't quit mail or the activity of downloading the mail - thus I have to force quit the app several times a day. It will also occasionally tell me to rebuild the index, which I do, but it only seems to help for a couple of hours until the next message gets stuck while downloading. Mail.app ran fine up until recently.
The only thing I can think of recently is that I have been on some sites that say "if you visit this site it may damage your computer" - I never downloaded anything... can malware be added to you computer just by visiting a site via the safari browser? I ran a malware/virus scan and it found mostly windows malware/viruses in old archived email attachments. Any ides?
FWIW: I'm using POP accounts and keeping them on the server for 1 week

Mac Mail not receiving mail from certain sender

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