Mac Mail program won't open
Hi:
My mail program won't open all of a sudden. When I click on the icon the colored pinwheel comes up and just keeps on spinning. Any advice on where to start?
David Gimeno gave this advice on another discussion, worked for me (thanks David!)
The junk filter database has become corrupt. Try this:
1. Either shut down the Internet connection before opening Mail or take Mail offline immediately after opening it.
2. Reset the junk filter database (Preferences > Junk Mail > Reset).
3. Go online again. The problem should be fixed now.
Similar Messages
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Hello,
i hope somebody can help me.
My mail program won't open, and says that i might have to reinstall the program.
In the message there is a big describtion of the the problem - i have pasted it below.
The message also says that i can try to reinstall the program, but how - i didn't get a disk with the MacBook.
Please help...!
Process: Mail [2257]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: ???
Build Info: Mail-1878002000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [182]
Responsible: Mail [2257]
User ID: 502
Date/Time: 2014-05-27 21:35:53.626 +0200
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 59B1B3A1-B0DC-5E79-D4CD-8ED70D3DB40F
Sleep/Wake UUID: 561A6F3E-7B2D-43C0-BDF3-A0D95818E6E4
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries, ignoring DYLD_* env vars
Dyld Error Message:
Symbol not found: _MFLogCategoryGmailDelete
Referenced from: /Applications/Mail.app/Contents/MacOS/Mail
Expected in: /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
in /Applications/Mail.app/Contents/MacOS/Mail
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0x7fff9155d000 - 0x7fff91562ff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff91563000 - 0x7fff9157cff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff91959000 - 0x7fff91992ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff91993000 - 0x7fff91996fff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff91997000 - 0x7fff9199affc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff919b3000 - 0x7fff91a00fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff91a2e000 - 0x7fff91a36ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff91a44000 - 0x7fff91afcff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff91afd000 - 0x7fff91b44ff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
0x7fff91b45000 - 0x7fff91b6cffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff91b6d000 - 0x7fff91b72ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff92593000 - 0x7fff925c2ff9 com.apple.GSS (4.0 - 2.0) <1B71A3E1-E31D-32CC-A733-ED155CC4A6A2> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff92609000 - 0x7fff9293ffff com.apple.MediaToolbox (1.0 - 1273.49) <AB8ED666-6D15-3367-A033-F4A8AD33C4E0> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
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0x7fff92a4c000 - 0x7fff92a4ffff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
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0x7fff92a55000 - 0x7fff92dccff6 com.apple.JavaScriptCore (9537 - 9537.75.12) <DC1116A7-934C-37C1-9AB2-354DBA43EAD7> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff92dcd000 - 0x7fff92e32ffb com.apple.Heimdal (4.0 - 2.0) <1560A2CC-2C0C-3F7B-868C-BD5ADB241F5A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
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0x7fff92f33000 - 0x7fff92f4dfff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x7fff92f4e000 - 0x7fff92f64ff7 com.apple.ContactsUI (8.0 - 1369) <54A4A86A-B9F8-37A1-810B-BA39C00E02CF> /System/Library/PrivateFrameworks/ContactsUI.framework/Versions/A/ContactsUI
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0x7fff931a1000 - 0x7fff931a3fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff931a4000 - 0x7fff931ccffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff931cd000 - 0x7fff931cdfff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff9326a000 - 0x7fff93349fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff9334a000 - 0x7fff93ec0fff com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x7fff93ec4000 - 0x7fff93ec6ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <5CA6D8A2-DEA6-33C3-91BC-F3B076C0500B> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
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0x7fff95556000 - 0x7fff955b3fff com.apple.imfoundation (10.0 - 1000) <122D84B9-871D-3885-9D8D-840CD529028F> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
0x7fff955c7000 - 0x7fff95626fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff956ab000 - 0x7fff95704fff libTIFF.dylib (1042.2) <1C80C3FD-639C-3781-8A30-265410DD444F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD7500BPVT-60HXZT3, 750,16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Do you have Time Machine? You can select to restore Mail pre the update.
It's possible the combo updater will help but you might need to do a reinstall of Mavericks.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
Boot into Recovery Drive. Hold down Command R when restarting.
Select to Reinstall OS X. -
Mac mail program will not open
What can I do to fix my mac mail program it will not open the mail screen comes up but it never fully loads....
What can I do to fix my mac mail program it will not
open the mail screen comes up but it never fully
loads....
if you have disk warrior use that and it should fix it. i know it fixed it for me -
Mac Mail program won't recognize my SMTP server
I recently upgraded to cable high speed internet. I am using the Mac Mail program on eMac (OS X 10.4.10) and have diligently entered all settings correctly for incoming and outgoing mail server. I can receive e-mails, but I am unable to send them.... however, if I go to webmail using the provider's website, I can receive AND send.
Why does my computer not recognize my outgoing server?
Thank you for your help!!
paulI'm at my wit's end. I use Mail (and want to continue) and my server is BellSouth (now AT&T). I've had problems for the last 3 weeks with OUTGOING emails; none with incoming.
The first time I talked to customer no service at BS, they said it was server maintenance for the last week and should be done soon. A week later, said it really should be done. Now 3 weeks later, BS's CS told me it's not a problem with the server and must be Mail (which they don't service).
I've checked and rechecked my server settings. BS said the port should be 25, but I keep reading about 587. That didn't work. I tried going through my .mac account, and that doesn't work.
I'm running OS10.4.10 and Mail 2.1. I use Aiport and DSL connection.
Can anyone help?? -
Mail program won't open after restore
My Mail program wont open after restoring my phone. It goes to the blank main screen then closes. I have restored it 4 times and still no luck. Any Ideas?
Reboot (not turn off and on).
Press and hold BOTH the home and lock buttons. Keep holding. Don't let go when it says slide to unlock. Don't let go until you see the Apple Logo.
Turning off or on just puts to hibernation and back. Any issues remain. Not sure why a restore didn't fix it, but you should always do a reboot before trying a restore. Far easier and fixes just about all glitches. -
Links in e-mails from Mac Mail Application won't open in a web browser
I use my Mac Mail application for all my e-mail accounts. I switched from Safari to Mozilla Firefox and now links I try to click on in my e-mails do not open in a mozilla browser as I they did when I had Safari as my main browser. I've tested Chrome and Safari and the links open when clicked using both of those browsers. However, I prefer Mozilla to both of those and would like to get this working as it is a convenience to have to copy and paste links every time.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, proceed as follows:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that Console displays the contents of both system.log and console.log.
3. In the Finder, go to /Applications/ and try to open Mail by double-clicking on it. Look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues.
In the meanwhile, try reinstalling the Combo Update for the type of computer and the version of Mac OS X you’re using:
About the Mac OS X 10.4.9 Combo Update
Mac OS X 10.4.9 Combo Update for PowerPC
Mac OS X 10.4.9 Combo Update for Intel
After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed. -
E-mail program won't open PDF attachments automatically with Adobe Reader
When I get e-mail with PDF attachment I get a message saying I must open only from trustworthy source. Then I click it open, but it won't open. So I click save, and it is saved to desktop where I can then open it with Adobe Reader. I prefer that Outlook automatically opens it with Adobe Reader when I click it just once. I have updated Adobe Reader from 9.0 to 9.3.2, and it still won't work,
I have had the exact same problem, i use windows mail because my computer was unable to run outlook for a reason i can't remember and this is dead-set exactly the process i go through constantly. I have unistalled/reinstalled adobe multiple times.
Emily -
Mac Mail application won't open since installing Leopard
Hi Folks,
This is my first post - I have usually been able to locate the help I need just by searching through the discussions, but haven't found anything on this issue (hope I didn't miss it). Since installing Leopard on my MacBook (2 GHz, Intel Core 2 Duo, 80 GB HD) I cannot open the email app. (Mac Mail). The error message I get is: "+you cannot use the application "mail" with this version of Mac OS X+". Any help would be much appreciated.
Thanks!If you had the Mail Application stored in any other directory (folder) than the root Applications Folder, you will get this error message because Leopard installs a new Mail Application in the Applications folder.
Delete your old Mail Application from its current locations, and from the dock, and run the newly installed Mail Application in the Applications Folder and you should be fine.
This is also true for several other Applications that are installed new in Leopard. I don't know them all, but you will when you run them and get the same error message.
Good luck. Hope this fixes your problem. -
MAIL PROGRAM WON'T OPEN when click on email link
When I click on an email address when on the web, nothing happens.
Something trys to open, the general "mail" icon pops up briefly in the dock, but fails.
I would ideally like my gmail to open, but cannot find a way to set this up in Safari.
Anyone know what to do?
Thanks!From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit. -
Mail program won't open when clicking link in safari
When I click on a "contact us" mail to link in safari, a new tab opens with top sites.Mail application never opens. In mail preferences , Mail is set to default. I am using maverick 10.9.2 and safari 7.0.3. It used to work.
Thanks!!!!
ShelleyFrom the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit. -
How to I get a link with a "Mail to" address to open up a Compose window in my Yahoo mail, rather than in the Mail progrom on my Mac. I do not use the Mac Mail program.
== This happened ==
Not sure how often
== alwaysThank you, "the-edmeister" -- You render a great service, one that lifts my spirits.
Your answer also taught me to be a little more persistent, as I had started looking at Preferences, and just didn't notice the icons (including Applications) at the top of that window that would have led me to my answer.
Dave -
I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.
Assuming you have these accounts set up in Mail, open preferences and under Accounts tab, edit the SMTP outgoing server list. Do you have a .mac address in the list? If so, delete it.
Are you using iCloud?
For the troubled account, select the correct SMTP server for that account in the box and check the box to use only that server with that account. -
I've paid for Creative Cloud license but the programs won't open
I purchased the Creative Cloud license already a few moths ago but now all of a sudden the programs won't open (until this some of them have been apparently running as trials). When I try to open the program the Adobe Application Manager pops up and tells me to license the software. When I click it to continue and logg in it says "Creative cloud will now be licensed for _myemailadress_. Click continue to enjoy the software." But when I click continue nothing happens and when I try to open the program again App manager opens up again and tells me to license the software and so on. I've tried to look for a solution but nothing seems to work. I have a MacBook pro OSX 10.6.8.
Any ideas? Should I try to update my whole computer? My laptop is old and slow so I am a bit afraid everything will disappear if update it.
All ideas I should try are warmly excepted! I am getting desperate and need the software up and running ASAP.Inarinainari please reinstall the Adobe Application Manager by utilizing the steps listed at Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html. The Adobe Application Manager has been rolled into the Creative Cloud Desktop application which is why the referenced document refers to the Creative Cloud Desktop application as opposed to the Adobe Application Manager. Since you are running Mac OS 10.6.8 it is not possible for you to run this later version.
-
System problems - programs won't open
all of a sudden my computer is sick, here are just some of the symptoms:
1) programs won't open (ie Itunes, Empty Trash) or take forever as in hours or days (Iphoto, Disk Utility). Basically evertything I use except Safari gets frozen.
2) when I try to switch between user accounts I get a frozen blue screen.
The only way out of the freeze-ups is to unplug the computer and wait at least ten minutes to reboot, but the problems remain. I was finally able to run Disk Utility to repair permissions on the internal Hard Drive but to no avail.
Some details of my case:
OS X 10.5.8
221GB used , and 44.8 GB free space on the internal Hard Drive
I have 4 external Hard Drives for all my various media and backups including one with 650GB of Itunes Music. This drive takes forever to be recognized.You'll probably get better advice if you post in the Mac forums.
This is iTunes for Windows. -
We downloaded Office2008 update June 13th. Now our Office programs won't open. Is this happening to others? Does anyone know how to fix the problem?
This is the message box content we get when trying to open Word:
Process: Microsoft Word [309]
Path: /Applications/Microsoft Office 2008/Office/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: ??? (???)
Build Info: Unknown-101117~0
Code Type: X86 (Native)
Parent Process: launchd [109]
Date/Time: 2011-06-14 05:34:15.752 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Sleep/Wake UUID: FDFC3F45-E8C8-4D18-A0C4-EA3C76AD2547
Interval Since Last Report: 11753 sec
Crashes Since Last Report: 14
Per-App Crashes Since Last Report: 12
Anonymous UUID: DDF6AE0D-E118-4768-9B04-8CDCB6D7C62E
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/M icrosoftComponentPlugin
Referenced from: /Applications/Microsoft Office 2008/Office/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyldYou will need to contact Microsoft for a fix. They also have a message board. Post there if you cannot find an answer after searching their message boards.
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