Mac Mail stops recieveing mail with Gmail Accounts and Google Apps

Hi,
We're having some chronic issues with our corporate Google Apps / Gmail service when used with Mac Mail. Regardless of the OSX version... when it's not one thing it's another. It's nice to see that 10.9.4 finally correctly inserts the proper, full username in the SMTP field for Google Apps users.
We still have some problems where users stop receiving mail silently in the middle of their workday. It wouldn't be such an issue, except that Mac Mail pretends nothing is wrong and suddenly the person realizes they are 3 hours behind on their emails. Magically, quitting and re-opening mail resolves the issue. Even more disturbing, is this article on apple support which lists this stupidity as the official workaround
OS X: New email messages not received until Mail is quit and reopened
I suppose one could argue that Outlook 2011's integration with gmail accounts is even worse. There's something to be said about "AirMail" being the #2 app in all the appstore currently. Clearly Apple and Google aren't putting their best foot forward to make this work.
I guess what I'm looking for is something concrete other than "Restart Mail to get mail coming in again". Is there some workaround to see the connection status to see if something is stalled?

Googles version of an IMAP system works poorly with most clients. If you are going to use it then choosing a client that works the way Google wants them too is a wise course.
Of that breed MailPlane is easily the best, AirMail is a solid second.

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