Mac Mail Very Slow (Spinning ball)
Hi -
My Mac Mail has gotten very very slow lately when first opening the app, or returning to the app after a long rest.
The ball starts spinning and it takes about 2-3 mins before I can use mail.
My mail database is very very large. 20GB, so I assume that is part of the problem. I did rebuild but that didn't seem to help.
Any ideas on how I can handle that, other than dumping my archive?
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Quit Mail.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services > Reveal
from the contextual menu. A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
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Mac Mail very slow when waking
Hello
Mac Mail is very slow on my machine, just stalls and gives me the spinning wheel for several minutes. Usually it is when the machine has woken up; it appears that it is trying to do background tasks (like fetching mail) while this is going on but I am unable to switch to Mail for quite a long time. I sometimes see notifications of new mail in this period, equally it sometimes shows in Activity Monitor as "not responding" (although if I wait it eventually comes back).
It is runnning on a brand new MBP retina, lots of RAM, disk and processor available.
It collects mail from four mailboxes, three of them are Exchange and one is IMAP. None are massively high volume, kind of normal to low usage for the average person I guess. I did rebuild the database a while ago, but it just lost lots of mail which then needed to be slowly re-downloaded. I gave up on Outlook (on my previous machine) for being generally crashy, dysfuctional and annoying but now Mail isn't far behind.
Contacts, which I just leave open in the background quite often, also seems to be having trouble staying alive. Often "not responding" and requires a forced quit.
Any suggestions?
DominicPlease follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Quit Mail.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically. -
Mac Mail duplicates and spinning balls
I suddenly started getting email duplicates this morning and now my mac (iCloud) mail seems to be stuck spinning forever, no new mail coming in. 10.6.8 - Mac Mail version 4.6, Mac Pro, working yesterday. I have it set up for IMAP. My mail is working fine on my phone and on my computer at home.
Other mail accounts are working.
If I click the caution triangles I get this meassage:
The server returned the error: The connection to the server “mail.me.com” on port 993 timed out.
Is today the official cutoff day for Mobile Me or something? I thought that had passed a long time ago.
Thankyou!
BarbPlease follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Quit Mail.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services > Reveal
from the contextual menu. A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically. -
Mac Mail is suddenly sending mail very slowly. After hitting send, it takes as much as 2 minutes to send. Any solutions??
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Quit Mail.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services > Reveal
from the contextual menu. A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically. -
I upgraded to Yosemite a few weeks ago. ever since my email has been painfully slow connecting to the iMAP server. Messages will sit for hours in my outbox, and attachments take forever to download. I have tried the offline/online work around. Makes no difference. I try quitting and re-opening mail, no difference. I am now re-building my mail boxes but the speed or lack of it in downloading the messages back from the server seems soooooo slow. Any other ideas anyone please??
Its like trying to run through treacle when you need to get on with your work and you find that emails you need s response to are stuck in your outbox!!Mail under Mountain Lion is painfully...: Apple Support Communities
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After upgrading to mountain lion my mac is very slow?
Hello
After upgrading to mountain lion my mac is very slow
It was starting in 10 seconds and shuting dow in 5 seconds and now it's taking more than one minute to start it or shut down it and everything is slow
why????????/
ThanksFirst, back up all data immediately, as your boot drive might be failing.
Take these steps when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting. -
Graphic card problem maybe? Since when I have changed the hard drive to my macbook pro and I installed all the new softwares, my mac is very slow and the screen gives crazy pictures,could maybe be the graphic card, does anybody have experienced this?
after a restart it works for a time, but always slow. I went to the Applestore this afternoon and the made a check and said it would be the logicboard and they would have to change it for CHF 600 and it would be ready in 10 - 15 days
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My Mac is very slow and he can not run also slow the severity of what I do, I was watching a white screen Just can not play how I do it , How do I do it restore factory settings ???
please importantMy Mac is very slow and he can not run also slow the severity of what I do, I was watching a white screen Just can not play how I do it , How do I do it restore factory settings ???
please important -
Mac works very slow. Sometimes my mous refuse to work. Its seems like mac download enything. Any Ideas?
On the bottom of your MBP there is the serial number. Enter it here and post back the results:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Here is a trouble shooting guide. The usual reasons for slow performance are the HDD or third party applications. Boot into the recovery partition and run Disk Utility>First Aid.
https://discussions.apple.com/docs/DOC-3521
Down load Etrecheck and post the results:
http://www.etresoft.com/etrecheck
This may show some inherent problems that may be resident on your MBP.
Ciao. -
Since dowloading Mavericks last week my Mac is very slow. Anyone else having this problem? any suggestions as to what to do to speed things up?
It will help people help you better if you post your iMac variant and Mac OSX version. Please do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info" button. That will give this window:
The model is in the line I've indicated with the red arrow. Please also post the results for "Memory" and "Processor."
DO NOT post the serial number, however. -
Mac Pro 8-Core - Slow, spinning ball, more...
I have a new Mac Pro 8-Core. Equipped with 2x500GB drives, 4GB RAM, X1990 Video Card, Airport/Bluetooth, etc...
I use many apps, CS3, mail, safari, FTP, Coda, and more, all day, everyday. The problem I am having is about performance. I replaced a dual core G5 with 8GB RAM with this one, and my G5 hardly ever gave me the spinning 'wait-for-it' ball, yet this one seems plaqued with it. Simply put, this machine is wicked slow, clumsy, and not at all what I expected. I have done the usual fix-its, including reinstalling the OS and even wiping the drive completely and installing the OS. Is it me, or is it this 8-Core?
I'd like to know if any other owners of the 8-Core have similar issues, or issues at all.
Thank you in advance for any responses to this post. Before taking this up with AppleCare I'd like to have some others experiences so I don't look like a fool when I do call.
Mac Pro 8-Core - MBP 17" Mac OS X (10.4.9)Thank you, some very helpful hints as to what might be causing this. Here are some responses you might be interested in. Letters respond to each of your suggestions.
A. - Probably. I'm watching RAM prices every day. I just don't have $400 to spend on RAM with the iPhone coming next month.
B. - I never use this, so that can't be the problem.
C. - Will look into this some more....Thanks, never heard this before now.
D. - Agreed. I wish there were an easy way to list everything running in Rosetta.
E. - The issues do remain when NOT running any CS3 apps, as for dedicated scratch drive, I've been thinking about this. But even more, I've been hearing a LOT about those fast 75GB 10k SATA drives (forget the name though)... seems a lot of people are using these as their boot drive. Any thoughts?
F. - See above
G. - Will do, thanks!
H. - Done that... no issues found, so far.
I. - Not sure how to access this... however, here are some numbers from Activity Monitor. Do these make sense to you?
VM SIZE: 13.47GB (this seems to grow as more apps are opened)
Page In/Outs: 54378/0
Of course, right this second I'm only typing in Safari, everything else is idle.
What concerns me, and I don't know if it should, is the size of the VM. Thinking years back I thought that if you had enough RAM you wouldn't use any Virtual Memory. Is this still the case? Would more RAM decrease the VM size in a new Mac?
Also, I have 2 1TB OWC FW800 hard drives hooked up to my Mac. These are 2 disks each, 500GB each drive, set up in RAID 1. Each drive (WD) has 16MB of cache, so accessing these drives "should" be fast. However, any time, and I mean any time, I try to access one of these drives my computer takes at least 10 full seconds to display the contents of the drives, I get the spinning ball and I cannot do anything else while the computer tries to list the contents and open the drive. Is this to be expected?
Thanks for the help, I truly appreciate it. -
My I Mac, using 10.8.4 is very slow, mail takes forever to open and the spinning pinwheel starts every time I try to use mail. any suggestions?
What year, screen size, CPU speed and amount of RAM installed?
How full is your Mac's hard drive?
How full is your Apple Mail?
How many applications do you run simultaneously in the background while working in another application?
Do you run any antivirus software on your Mac? Antivirus software can slow down the normal operation of OS X.
Do you run any "crapware" like Mackeeper or any other type of "crapware" like so called hard drive "cleaning" apps? -
15" Macbook Pro running very slow: Beach ball of death
Hey guys, well i have a 15" macbook pro from 2007 and recently it's been very very slow. Before last night, it ran fine, and had its moments, but right now, i get the beach ball about every few minutes. Don't know what it is, help please! Running 10.6, not sure if it's the hard drive or maybe i just need to update?? Also maybe overheating?? I'm not that tech savy, so make it as simple as possible please:) Thanks
Well, you are stuck then. I think more RAM will help depending on what you do with your Mac. I have 4GB installed.
Here's a Spinning Beachball faq. But you'll need a repair disk, most likely, to get anywhere. The Snow Leopard disk is fairly cheap at Apple Phone Sales.
What I use....
If you don't have Disk Utility's Disk Repair you'll need a more robust utility to repair it.
I would recommend DiskWarrior. It is the best at directory repairs. It rebuilds then actually replaces your old directory. I feel every Mac owner should have a copy. It also has File System repair now and hard drive S.M.A.R.T. diagnostics.
Make sure you get the disk so you can boot up on it to run repairs. You can also install it on another drive and run it from there to repair this one. DW works faster that way. But sometimes a badly damaged system can be deemed unrepairable by the installed version, but if booted and repaired from the DW disk it may be repairable. This has happened to me.
I use DW once a month to try and catch errors in my system from getting too far out of hand. It has repaired every little and big issue I have ever had with my three Macs.
If you have a good backup, hopefully a clone of your system before you had issues, an Erase and Install will also rid you of this issue. But, beware! You will lose everything on the drive with this procedure. Let us know if you need help with that!
Good Luck! DALE -
I've spent the better part of today trying to get my Mail.app to work. Everytime I launch mail I get the spinning ball. I use an IMAP account.
I have deleted the entire Mail folder, com.apple.mail.plist and even started from scratch.
I have tried it on another machine, still the spinning ball
I tried Thunderbird and it works, no problem.
I tried setting Mail.app to just get headers and still it hangs.
It seems to hang while "Adding Message"
Any other ideas
Thanks.
Mac OS X (10.4.5)Thomas
some users here make a point of erasing the HD to zeros & Installing the os from scratch on any new mac they buy. Admittedly a full re-install is rarely needed....but sometimes it's the quickest/most practical way to resolve a problem.
I'll hazard a guess here - & suggest that the mail issues might be related to importing the mail from panther.... there are a large number of threads relating to this. If the mbp hasn't been personalised/apps installed too much ( in 2 hrs) I'll venture that re-installing may well be your easiest option - but don't import the info from the Panther machine at this stage. ( that option is always available at any time using Migration Assistant in Applications/Utilities/ )
For setting up Mail manually, see http://docs.info.apple.com/article.html?artnum=106683
Having said that - personally I'd try deleting the Mail account that you imported & quitting Mail. Then deleting the file com.apple.Mail.plist which can be found in /Home/Library/Preferences/ then start Mail & set up manually as in the above link.
* Note that you will lose all messages,settings etc in Mail - but I figure since Mail isn't working, that's OK?. Also - Only do this if the original panther messages are still safely on the old iMac *
If you find that Mail works ok after this - Wait before you import the old messages from Panther & check out the various threads about it here, or post your own question. Ernie Stamper knows this stuff inside & out. -
My mac boots very slow.
all of a sudden my mac mini late 2012 started booting very slow on maverics, when i do a pram reset or select or restart by selcting the start up dsick it would boot up fast. but then every time i boot up from there it will be slow again. when Yosemite os was realeased the other day i did a compleat fresh install and restored files and apps from Time Machean back up, but now its evan slower and now theres a loading bar under the apple sign so now its supper slow on start up. this is a very new mac and hasent had any problems like this in the past that wasent fixable my resetting the pram, has anyone got any tips on what i can do or what could be cousing this? also what is that loading bar that shows up on start up on Yosemite?
Problem description:
mac mini 2012 slow at boot up
EtreCheck version: 2.0.6 (91)
Report generated 21 October 2014 3:21:45 pm BST
Hardware Information: ℹ️
Mac mini (Late 2012)
Mac mini - model: Macmini6,1
1 2.5 GHz Intel Core i5 CPU: 2-core
10 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
S243HL spdisplays_1080p
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:10:5
Disk Information: ℹ️
WDC WD10JPVX-22JC3T0 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (567.36 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
GenesysLogic USB3.0 Hub
GenesysLogic USB2.0 Hub
Apple Inc. MacBook Air SuperDrive
Generic Mass Storage Device
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24172.951362) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24172.951362) Support
[not loaded] com.parallels.kext.netbridge (9.0 24172.951362) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24172.951362) Support
[not loaded] com.parallels.kext.vnic (9.0 24172.951362) Support
/Library/Extensions
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) Support
/System/Library/Extensions
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.bjango.istatmenusagent.plist Support
[invalid?] com.bjango.istatmenusnotifications.plist Support
[running] com.kodak.BonjourAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[invalid?] com.bjango.istatmenusdaemon.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.kodak.KODAK AiO Annual Opt.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 Support
AdobePDFViewer: Version: 10.0.0 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Safari Extensions: ℹ️
OpenIE
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player Support
GoPro Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: YES
Destinations:
Time Machine [Local]
Total size: 1 TB
Total number of backups: 8
Oldest backup: 2014-09-25 2:24:42 pm +0000
Last backup: 2014-10-19 3:15:52 am +0000
Size of backup disk: Excellent
Backup size 1 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
51% Mail
14% WindowServer
1% fontd
1% hidd
0% ocspd
Top Processes by Memory: ℹ️
279 MB firefox
97 MB Mail
75 MB mds_stores
75 MB ocspd
73 MB WindowServer
Virtual Memory Information: ℹ️
6.45 GB Free RAM
2.89 GB Active RAM
450 MB Inactive RAM
945 MB Wired RAM
1.01 GB Page-ins
0 B Page-outs
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