Mac Messages Audio/Video tab missing

Hi,
On my Mac Pro, in the Mac Messages app (ver. 8.0) preference pane, I am missing the tab for Audio/Video. Because of this, I'm unable to select my external audio device (a Focusrite Saffire Pro 40), and therefore hear no sound from video messages sent to me.
Does anyone know of a way to restore the Messages preference pane, or do I need to do a complete OS X restore?
I did try deleting the com.apple.iChat.plist file and restarting the app, which did not work. Here's a screenshot showing the missing tab.
Thanks.

Hi,
If you use the iMessages account and then use the Details option top right of the Chat/Interface window of Messages it will invoke the FaceTime App.
Video and Audio chats done this way don't use the apps own Video/Audio Ability.
It is the same with Screen Sharing. With Accounts that have buddy lists it uses the Apps Own abilities.
The iMessages account Invokes the Screen Sharing App and has to have System Preferences > Sharing > Screen Sharing set to allow this.
Back in iChat you could have issues with external devices that were used for Sound input.
If they were MIDI based you can open the MIDI Setup app in Applications/Utilities.
iChat used to accept 41000 and 48000 data rates for sound.
There have been issues with some external devices on which order they get set up between System Preferences > Sound > Input and the choices in Messages itself.
Recently I have seen a similar post about doing the same in Messages where an head set/mic combo unit needs the Input set in Messages before the Output.
As far as playing other sources If Quicktime can play it then Messages should also "share it".  Or at least that was my experience until they did away with iChat Theatre.
8:39 pm      Friday; January 16, 2015
​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Similar Messages

  • TV Shows in Get Info Video tab missing!

    I downloaded the new iTunes 8.0.0.35 today cause I had to update my iPhone firmware and when I did I lost the Tv Shows option under the Video tab in the Get Info pane. What do I do to move my videos into the TV Shows catagory of my library?

    It's on the Option tab now, under Media Type.

  • Video Filter Missing: AE

    I keep getting a series of messages saying Video Filter Missing: AE.ADBE MagicBulletMojo as well as a string of various messages after "Video Filter Missing: AE...." I was wondering if the "AE" in that message meant that it was coming directly from a plugin within After Effects. I am trying to track down exactly why this is happening in my particular project if it was from something within After Effects or from Premiere.
    I know that I have seen similar error messages with "Video Filter Missing: PR...." in other forums. So my biggest question is:
    Does the AE or PR in the middle of the error correspond with the application that I was using the video filter in that is now missing?
    Thanks!

    Placed the afx cs4 Fast_Blur.plugin on /Applications/Adobe Premiere Pro CS4/Adobe Premiere Pro CS4.app/Contents/Frameworks/MediaCoreUI.framework/Fast_Blur.pluginand nothing... ignored as when placing it on Plug-Ins folder...
    Where is this mediacore folder on win?
    Thanks for the suggestion, but I think that the Mac CS4 afx "Fast_Blur.plugin" isn't comptible with the Mac CS4 Premiere.
    I don't own a CS3 mac version... does anyone knows if it has the fast blur? I could try to use that file...

  • After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I see my buddy, but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies.

    After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I am using gmail, and I see my buddy (no camera icon next to her name), but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies. My buddy has the same problem as I.  We are able to do video chat through gmail, but I had hoped to use iChat.  I am using OS 10.6.8, iChat v. 5.0.3.  What am I missing?

    HI,
    iChat will Video chat to another iChat in a Jabber Buddy List (Google run a Jabber server for GoogleTalk)
    However it will not Video to the Web Page login to iGoogle or the Web Mail Page login.  (where people can Google Chat as it were in a  Web Browser).
    Nor does it video to the Google Talk Stand alone app for PCs or any other Jabber apps on any platform.
    iChat uses a connection Process called SIP (Session Initiation Protocol) which is also used by other VoIP devices.
    Jabber/XMPP invited the Jingle Protocol for Jabber Applications.
    Google have included this in their Standalone app and the Plug-in for Web Browsers on both PCs and Mac (you can get this as a Standalone Plug-in or as part of Chrome)
    More on this here  This article has been changed several time in the recent months.  It now claims a greater involvement by Google in writing the Jingle Library (Although now Google's version does not work with the others)
    This tends to mean that using the web Login to Google to Chat also cannot video chat to other Jabber apps that are using Jingle.
    If your Buddy is using iChat then check the Video Menu has two items to Enable Camera/Video chat and Microphone/Audio chats are ticked.
    In the View Menu the Show Status Items should be ticked (Selecting them toggles the tick and the function On or Off)
    It could be Internet speed but at this stage I would doubt this at this stage.
    10:27 PM      Saturday; January 21, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • New Media Encoder Error: video and/or audio filters are missing...

    My colleague reported this error popup window while using Adobe Media Encoder CC (up-to-date):
    "video and/or audio filters are missing and the rendered output may not match the original"
    I've been seeing similar errors the past few days. I can't remember if the wording was the same in the errors I saw, but the circumstances were the same.
    I've never seen this popup error before the most recent CC update.
    Some background info:
    I queued up multiple Premiere Pro pproj files as usual from within Premiere
    without rebooting or deleting any cache or temp files or anything, I start the queue
    I have no special plugins installed in Premiere. Vanilla CC install.
    Windows 7, 64-bit
    This error doesn't tell me what audio/video filter(s) are missing. The output files, once I dismiss this warning, are perfect.
    The major problem: It stops the queue dead in it's tracks. Sure, it might seem handy to stop and give you a warning, but when it's a false report and there's nothing wrong, it's killing us, because we queue up multiple files for encoding overnight, and we're not here to get the popups.
    What is likely causing this? Is it a bug that this is appearing so frequently? Has anyone else experienced this besides my colleague and I?
    Thanks!

    Update for anyone experiencing this issue:
    We are still investigating the cause of the issue and would really like your help tracking it down. If you run in to it I would be happy to jump on the phone with you and preferably do a screenshare as well. If you want to run some tests for me, this is what may help us track it down:
    0. Please make sure you are updated to the latest version of Premiere Pro and AME, which at this time are Premiere Pro 7.2.1 and AME 7.2.
    1. Simplify the project. Create a copy of the project and eliminate anything in the project that isn't related to the sequence(s) you are exporting. Then run the encode again. If it still occurs, move to the next step. If it doesn't occur any more, repeat step one and only remove half of the unused items (sorry, this is giong to be a manual process). Rinse, repeat.
    2. Open your sequence in Premiere and press Cmd/Ctrl + A to select all clips in your sequence. Right click and select Remove All Effects. Export again. No repro? Go to step 4. If it still repros, go to step 4.
    3. Make all the media offline. Export again. No repro? Go to step 4. Repro? Go to step 5.
    4. Send me a message with as much detail as possible. Even better would be if you could provide me a copy of your project file.
    Your help in tracking this issue down is greatly appreciated. Thank you.

  • This message recently popped up on my PC - "iTunes has detected a problem with your audio configuration. Audio/video playback may not operate properly." What does this mean and how to fix ??

    Hi Everyone - recently this message popped up on my PC, when I was trying to import cd's into the iTunes library and then onto my iPod - "iTunes has detected a problem with your audio configuration. Audio/video playback may not operate properly." Can anyone tell me what this means and how to fix it ?? I am not fantastically PC savvy, so any information explained fully and all steps to follow to get my music playing again would be great !! Thanks, SC

    Hi B, thanks so much for helping me troubleshoot !!
    Ok, so when I went in to check the Audio tab of the Sounds and Audio Device Properties, I found the following:-
    * Sound Playback Default Device = No Playback Devices.
    * Sound Recording Default Device = No Playback Devices.
    * MIDI Music Playback Default Device = No MIDI Playback Devices.
    All text in this drop-down box were light grey, and therefore unable to be selected or altered.
    I also tried playing a cd through Windows Media player, to see if I could get sound a different way. When I put the cd in and clicked on Play, the following message appeared, "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your PC, it may be in use by another program, or it may not be functoning properly."
    Any ideas ? I had sound previously, but then a work colleague re-built the PC to add more space to the hard drive, and since then, no sound. I know this may now not just be an iTunes issue, but I would appreciate any assistance you can offer.
    Thanks again,
    Shell

  • I just moved my itunes library from a win 7 computer to a win 8.1 computer. Getting an error message "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. Can't play CDs or get audio file from web!

    Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.

    I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
    iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
    However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
    To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
    However, I would also like to rent movie's from iTunes, 
    Would be great if iTunes would let you choose the output device, too, like most other applications using sound  from Skype to Windows Media Player,...

  • Error message after upgrade to iTunes 11: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly."  At this point my PC running XP loses all audio.

    Several attempts to upgrade to iTunes 11 have failed.  After an upgrade to 11 the error message reads: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly."  At this point--after the upgrade to iTunes 11--my PC running Windows XP loses audio playback for all functions--in iTunes, in the browser and the volume icon disappears from the System Tray.  Only by removing iTunes 11, and then using System Restore to turn back the OS settings can I return the PC to normal functioning.
    I did that.  I reinstalled iTunes 10.5.  Everything seemed fine, but when I try to plug in and copy a CD to my iPhone 4S an error message reads roughly: 'iPhone 4S requires iTunes 10.5 or higher to work.'
    What might be the problem with my audio configuration?
    Why doesn't my iPhone 4S work with iTunes 10.5?  It used to work with iTunes 10.5.
    Please advise.
    ep

    This forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
    Regards.

  • When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem each and every earphone am inserting goes unusable

    When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem whenever i connect  earphone each and every earphone gets un usable. Already made a factory reset. please arrange for a rectification.. :'(

    Hi Ganeshpandianm,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
    http://support.apple.com/kb/TS1371?viewlocale=en_US
    "iTunes cannot run because it has detected a problem with your audio configuration"
    Cheers,
    - Judy

  • Firefox 5.0 and Flash plugin 10,3,181,34 (current) will not play NPR audio nor BBC audio/video. MAC OS 10.6.8 both NPR work with Safari v.

    tried re-installing firefox and the flash plugins. set all the setting in the applications preferences to prompt(no prompts received), tried disabling all the plugins expecting messages that plugin in missing or disabled(no message). No problems with Safari.

    Actually, I've usually always had this problem with every version of Firefox. Seems like it was fixed for a while, but I worked on it so long I don't remember if or what the fix was. Does anyone know if there is a tool to right-click a link or file and open in another browser so we can view flash videos?

  • "Sync All Movies" option is missing from the Videos tab.

    Hi,
    I just imported 453 short movie clips (totaling around 1.8 GB) into iTunes and now I want to synchronize them to my iPhone. I noticed that the option to "Sync All Movies" as found in previous versions of iTunes or perhaps only enabled for other devices is missing from the Videos tab under my iPhone's sync options. Is Apple seriously suggesting that I have to manually check off 453 boxes in a list box that only displays 10 items vertically at a time? I'm at a loss for words.
    If there's any way I can have iTunes automatically do this, please let me know. Here's a screenshot of the feature in question, MIA for me:
    http://www.info.apple.com/images/kbase/304680/syncmovies.jpg
    Thanks.

    My mistake, apparently shift clicking one item selects them all. I was trying to do the Windows CTRL + A shortcut (which works in the Library view but not in the list box of Videos to sync).
    I guess that makes me a typical Windows user.

  • When I go to open Itunes I get a message that says "Itunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly.

    When I go to open Itunes, I get a message saying "Itunes has detected a problem with your audio configuration. Audio/Video playback may not work properly. I've tried closing and re-opening Itunes but it still comes up. I've also tried removing quicktime, repairing Itunes and restarting my computer after that. It still says the same thing. I've also tried reinstalling Itunes as well.

    Hi Ganeshpandianm,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
    http://support.apple.com/kb/TS1371?viewlocale=en_US
    "iTunes cannot run because it has detected a problem with your audio configuration"
    Cheers,
    - Judy

  • Sync audio+video files (=TB's) between Mac+PC

    I used Chronosync for many years to keep our drives in sync at work+home, mirroring audio+video data
    usually ranging in the 1/2 to 1TB, all on Mac drives.
    Now we're moving to an AVID ISIS storage (networkable) and CS isn't able to understand the fact
    that the ISIS doesn't keep MAC modification dates (for example) and wants to sync every file, all the time.
    I've reached out to Econtechnologies but in the meantime, is there other software out there ?
    Obviously cloud based solutions will not work, we'd need way to much space.
    Thanks,
    Benny.

    Hi Raoul,
    Welcome To The Apple Discussion Pages.
    If you mean you are trying to do Audio only chats with a PC which is using AIM 5.9 or 5.5 then it will not work.
    The AIM application has never been able to do Audio Only chats to iChat
    One end needs to have a camera (preferably the Mac end).
    The PC end stilll needs to do the "Tuning" after getting to the Porperties.
    They may also need to enable the application through the XP firewall.
    And it goes without saying they have to be on XP.
    11:15 PM Thursday; March 9, 2006

  • How can I play a Windows Media Audio/Video on my Mac

    How can someone send me a Windows Media Audio/Video to my computer so that I can play it and save it on my Mac Pro

    Try using VLC. Its plays a whole lot of different file formats
    Its very good
    Download it at http://www.videolan.org/

  • All our Video and Audio content are missing.

    I upload all our content onto our Itunes site.  This morning all our Video and Audio content are missing. i uploaded one to see if they would come back, but nothing. Can someone help us?  http://itunes.apple.com/itunes-u/chapel-south-hamilton-current/id392706401   and http://itunes.apple.com/itunes-u/chapel-south-hamilton-audio/

    You will also find links to many
    free tutorials in the PremiereProPedia that will quickly show you how things are done in Premiere Pro.
    Cheers
    Eddie
    PremiereProPedia   (
    RSS feed)
    - Over 300 frequently answered questions
    - Over 250 free tutorials
    - Maintained by editors like
    you
    Forum FAQ

Maybe you are looking for