Mac Mini 2010 (0sx 10.7.4) unable to access iTunes Store in three weeks
Hi there,
I have read and tried virtually EVERYTHING I could find via the net including Apple's own problem solving solutions regarding the fact that my Mac Mini (late 2010) running Osx 10.7.4 simply cannot not access the iTunes store... AT ALL "iTunes could not connect to the iTunes Store. The host is down. Make sure your network connecvtion is active and try again" blah blah yes yes). Every other use of the internet works brilliantly on it.
It has now been THREE WEEKS... waiting and trying a myriad of solutions proposed by discussion groups and professionals (incl Apple), HOWEVER... as it stands, I have use an old G5 PowerPC Tower when I need to do anything invloving the iTunes Store, which is sad as I really would like to pass it on as a gift. SO, I have a brand new OS that is pretty much useless for Apple's own products (do you want our $$ spent in your store or not) and the two iPhones, the old G5, the old PowerMac Lappy and an even older Mac Lappy all happily connect to iTunes BUT it seems this new OS "Lion" (like the Wizard of OZ character... lacks the "courage" to actually do it's job.
I have rebuilt networks, prefs, used terminal, deleted prefs, changed Apple Id, password, ports, etc etc etc etc... I don't think there is one solution I haven't tried ALL I can say is... ***??? Thank god I do know enough about Mac systems to get around, I would hate to be my mother or grandparents or a newbie. As it is iTunes is useless (now just a fancy MP3 player. Does ANYONE know something I haven't tried? Or is this mac mini... simply a fancy apple tv that can't actually access anything Apple...) Cheers
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Hello, rarehope.
Thank you for visiting Apple Support Communities.
I would need more information regarding exact error messages received or exactly what issue your are experiencing in order to better assist you. However, here is an article that will help you troubleshoot issues downloading media from the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H. -
I am unable to access Itunes store
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Click on the AppStore application on iPhone. Click FEATURED. Scroll to the bottom of the screen. Click on your AppleID. In the Menu sign out then sign back in.
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"Sign into iTunes Account" prompt popping up for everything & unable to access iTunes Store?
After I updated to 11.1.5 on my Mac (Running 10.9.2) every time I try to do something, be it listen to iTunes Radio, update apps, view my account in the iTunes store, download a new app, etc. I get the "Sign into iTunes Account" prompt repeatedly. Regardless if I enter the correct password or not it will continuously pop up not allowing me to do whatever I'm trying to do. I've tried signing out/signing back in and deauthorizing/authorizing my computer and haven't had any luck in getting any of these functions to work.
Hello, WhosNickDoglio.
Thank you for visiting Apple Support Communities.
The most common resolution for this issue would be to make sure Safari has been update. If the issue persists, try all of the steps referencing to Mac OS X in the two articles below.
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
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http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
I have checked servers and ports, done the winsock bit (only bonjour shows), have checked my antivirus, everything. But still I can't sort it and it's frustrating me, as it picks and chooses when it downloads apps and songs I have recently purchased too. Nothing has changed except for the windows 8 automatic updates, and it was working fine beforehand.
Hi, SarahKilmister.
Thank you for visiting Apple Support Communities.
Here are the best troubleshooting articles when experiencing issues accessing the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
I have recently had a laptop with windows 8 on, i was able to access itunes store last night but as i was in there adding to my wishlist my laptop did an update and since then I have had this error message when trying to access itunes store. Can anyone help as i am not that good with computers. thanks
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Unable to access iTunes store following hard drive upgrade
Following the Apple instructions for upgrading the hard drive on a Macbook I cloned my existing drive to the new drive then installed the new drive. After a reboot everything working perfectly except that the iTunes store will no longer accept my account. Emails to Apple support on this issue remain unanswered after seven days. NB I am still able to access previously purchased music but cannot purchase any more - at least not from iTunes. How do I get the iTunes store to recognise my old account now running from the new hard drive. (Needlesstosay the old drive has been wiped and reformatted.
And none of the information you have on file with your credit card may have changed? This sounds as though it is something better resolved by an iTunes Store customer service representative, as it may require account access.
I know that you've attempted to email them before, but I would send another message via the link I posted above, explaining everything calmly and in detail. Make sure to indicate that you've emailed before but never received a response back, and then check any junk mail or bulk mail filters you have, as sometimes their responses can be filtered out.
CG -
I am having trouble accessing itunes store . What is your suggestion? My operating system is windows 8.1
Hello joanfromwilson,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes Store connection issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thank you for contributing to Apple Support Communities.
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BobbyD -
Problem upgrading memory of a mac mini 2010
I have a Mac mini 2010 with these memories
2 x 1GB PC2-5300 667MHz Ram
http://i.imgur.com/L25KW0q.jpg
I bought a memoir of Ebay and do not work.
Insert 2 modules and makes strange beeps on boot, if I put up does nothing starts without beeping and not send video signal and if I put the form below makes the odd beep.
They are:
RAM-DDR3-Macbook-pro-mid-02.02.2012-GB-4GB-mt8jtf25664hz-1g6m1
It is this: http://imgur.com/DFV7s99
2GB 1RX8 PC3-12800S
http://es.wikipedia.org/wiki/DDR3_SDRAM
Turns out I tried i7 laptop with (DDR3, 10600, 1333-MHz) and worked and this is (12800 DDR3-1600) art of a MacBook Pro 2012 ...and does not work ...
Can anything be done?
Perhaps better than store or sell ...
My laptop has Windows 8Gb and may put them at Mac and these 4Gb the laptop i7, but maybe worse.
GreetingsA mid 2010 Mini needs:
Maximum Memory
16 GB (Actual) 8 GB (Apple)
Memory Slots
2 - 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM -
Mini DisplayPort to DVI-D adapter works with Mac Mini 2010?
Hi,
I would like to connect my Mac Mini (2010 edition) to both my Samsung PX2370 display and my LCD TV. Currently, I only have the Samsung display connected through the included HDMI-to-DVI adapter, but I'd like to use the HDMI output to directly connect my LCD TV, and connect the Samsung display by using a Mini DisplayPort-to-DVI adapter, like the one that is for sale at the Apple Online Store. Such adapter should work without trouble with any MAc computer that has a mini DisplayPort output, including the Mac Mini, right?
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Currently, I use an HDMI-to-DVI adapter to connect the Samsung monitor, but I'd like to use the HDMI output to connect my LCD TV instead (and probably a home theater system in the future), and use the Mini DisplayPort output for the monitor, so that I can have a dual-display setup.
I asked this question, because I read the description for the Mini DisplayPort-to-DVI adapter in the Mexico Apple Store web page, and that description tells that only Macbooks support the adapter. In the US Apple Store page, it does tell that the adapter is supported by any Apple computer with a Mini DP connection, so I just wanted to confirm which description is true, to avoid confusions.
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Mac mini 2010 very slow after update to Mavericks
My mac mini 2010 (2.4 Ghz, 8GB ram) is running really very slow after updating to Mavericks.
Clearly OneDrive is a pain... but had it running on ML as well, and though it is a memory and CPU hog, it never really slowed down the system.
This is what Etresoft says:
EtreCheck version: 1.9.15 (52)
Report generated 21 Aug 2014 19:39:34 GMT+2
Hardware Information: ?
Mac mini (Mid 2010) (Verified)
Mac mini - model: Macmini4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information: ?
NVIDIA GeForce 320M - VRAM: 256 MB
32LG3000 1360 x 768 @ 59 Hz
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 1 day 0:0:8
Disk Information: ?
TOSHIBA MK3255GSXF disk0 : (320,07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 319,21 GB (104,99 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ?
Western Digital Ext HDD 1021 1,5 TB
S.M.A.R.T. Status: Verified
BigOne (disk1s1) /Volumes/BigOne: 1,5 TB (16,45 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Logitech USB Receiver
Logitech USB Receiver
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) Support
[not loaded] com.iospirit.driver.RBTSRPlugin (1.18 - SDK 10.6) Support
[loaded] com.iospirit.driver.rbiokithelper (1.18.1 - SDK 10.6) Support
Problem System Launch Daemons: ?
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Launch Daemons: ?
[loaded] com.iospirit.candelair.daemon.plist Support
[loaded] com.iospirit.candelair.sync.plist Support
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[not loaded] com.adobe.AAM.Updater-1.0.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[running] com.plexapp.helper.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
iTunesHelper
Preview
ElementsAutoAnalyzer
Google Chrome
SEC Helper
Internet Plug-ins: ?
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Candelair Support
Perian Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 199.51 GB
Destinations:
BigOne [Local] (Last used)
Total size: 1 TB
Total number of backups: 84
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Size of backup disk: Excellent
Backup size 1 TB > (Disk size 297.29 GB X 3)
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78% OneDrive
3% ScreensharingAgent
3% WindowServer
0% Google Chrome
0% fontd
Top Processes by Memory: ?
1.18 GB OneDrive
90 MB Google Chrome
82 MB Finder
57 MB mds_stores
51 MB Google Chrome Helper
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4.46 GB Free RAM
1.94 GB Active RAM
321 MB Inactive RAM
908 MB Wired RAM
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Hello All,
I searched the forums to see if my question had already been answered, but I couldn't find it. My apologies in advance if this, in fact, is solved. I am having some issues with my installation of Windows 7 on my Mac Mini 2010 model 2.4Ghz Core 2 Duo. I used boot camp to create a partition, installed windows 7 64 bit from a copy that I bought from school, and it did install.
Problem 1
The problem that I am having is that the operating system states that 4GB of RAM is available and 3.5GB is usable. I currently have 8GB installed(Not factory, I purchased third party) and it reads fine in Mac OS X. Does anyone else have this problem or a similar one?
Problem 2
The screen will not expand fully in Windows 7. I have an ASUS 21.5in HD screen that will display up to 1080p connected to the HDMI connection on my mac. When I boot up, the screen will display in a smaller size(about 3/4 the size of the screen) while the rest of the screen is black.
What have I tried?
I have updated to the latest boot camp package on the Apple website to make sure I have the latest drivers for my NVIDIA GeForce 320M card.
I have tried playing with the resolution in Windows 7 to display the maximum possible resolution
I have made sure to install all Windows 7 updates.
Problem 3
I don't have full access to the monitor menu. When I touch the menu button, I can only change the brightness, sharpness, and that is it. I can't do anything about expanding the screen, moving the screen left or right, etc.(If I did have these options, then problem #2 would be solved).
Nothing has worked.
What do I think...
I am thinking that it has something do with the fact that I am running the screen from the HDMI, although I don't really know why. It could also be the monitor. I could try to purchase the Mini Display Port adapter to see if that offers a better resolution, more freedom with my monitor, etc. This would fix problem 2 and 3. I did order a 24" Apple Cinema Display which will be here in a few days. If everything works with that, then I guess I wouldn't have a problem anymore, but I think it should still work with my existing monitor.
As for the first problem, I am at a loss. Does anyone have any ideas?
Thanks for reading.I completely agree with your assessment for Problem #1, but here we have it.
I will try re-installing and will also double check with the drivers for the monitor. Thanks for the advice. If all else fails, I will just use parallels.
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