Mac Mini 2011 crashing often while using Chrome and Firefox
I have a Mac Mini 2011. OS is Yosemite 10.10. Processor 2.3 Ghz Intel Core i5. 8GM RAM 1333 MHz DDR3. It crashes often especially while using Firefox or Chrome. Basically it just hangs showing the beach ball. Then we have to turn it off and on.
How should I debug the problem?
Note: Although recently I upgraded RAM from 4 to 8 GB, the crashes were happening before that activity.
Rahul
When it next crashes note the time. Then reboot and open the Console app (in Utilities folder). Look for suspicious log entries at the time of the problem and post them here
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For the past several weeks I have received the following persistent annoying message while working with yahoo and Firefox 5
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Firefox > Preferences > Privacy > Cookies: "Show Cookies" -
Mac OS X crashes often when using Preview,Adobe Photoshop,Pixelmator....
When I work with Preview ,Photoshop,Pixelmator Mac crashes and again reboots. This happens very often like 3 times in 20 minutes.
But sometimes it doesnt happen it works normal for a long period and suddenly crashes.
I happened in Lion OS X so I upgraded to Mountian Lion OS X but still the problem remains
I did Verify Disk then i got
Verifying permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions verification complete
Please kindly someone me solution or direct to the thread with this problem
MuhilNo, Mac crashed again when i opened Pixelmator
And got following report
Interval Since Last Panic Report: 38834 sec
Panics Since Last Report: 19
Anonymous UUID: 2B96FF86-3454-406B-AD1F-5FA46A908E0B
Tue Sep 4 11:00:10 2012
panic(cpu 1 caller 0xffffff7f85761c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a44a0000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff8080913220 : 0xffffff800501d5f6
0xffffff8080913290 : 0xffffff7f85761c85
0xffffff8080913320 : 0xffffff7f8585b5b7
0xffffff8080913380 : 0xffffff7f8585b62b
0xffffff80809133f0 : 0xffffff7f85b70883
0xffffff8080913530 : 0xffffff7f8588175d
0xffffff8080913560 : 0xffffff7f8576b9e6
0xffffff8080913610 : 0xffffff7f857670b8
0xffffff8080913800 : 0xffffff7f85767b3a
0xffffff80809138f0 : 0xffffff7f869bac51
0xffffff8080913940 : 0xffffff7f869b7fad
0xffffff8080913980 : 0xffffff7f869b61a5
0xffffff80809139b0 : 0xffffff7f86966fef
0xffffff80809139d0 : 0xffffff7f8697a78e
0xffffff80809139f0 : 0xffffff7f8697d88a
0xffffff8080913c00 : 0xffffff7f8697daf4
0xffffff8080913c20 : 0xffffff80054638ef
0xffffff8080913d70 : 0xffffff80050981a1
0xffffff8080913e80 : 0xffffff8005020abd
0xffffff8080913eb0 : 0xffffff8005010448
0xffffff8080913f00 : 0xffffff80050195fb
0xffffff8080913f70 : 0xffffff80050a5ad6
0xffffff8080913fb0 : 0xffffff80050ced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f856fa 000->0xffffff7f859fcfff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8566f000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f856e6000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f856a3000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 5a0a000->0xffffff7f85d2cfff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f856 fa000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8566f000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f86961000 ->0xffffff7f86a23fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f856 fa000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f856e6000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8566f000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f856a3000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide: 0x0000000004e00000
Kernel text base: 0xffffff8005000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1841440316782
last loaded kext at 34272661651: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f871ab000, size 36864)
last unloaded kext at 225144607169: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f86023000, size 65536)
loaded kexts:
com.eltima.ElmediaPlayer.kext 1.0
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.GeForce 8.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.1
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AirPort.Brcm4331 601.15.21
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
Why is my mac mini volume control locked while using HDMI out?
I'm connected to my Samsung HDTV via HDMI and I'm unable to control the volume from the volume slider or sound control. When I select "SAMSUNG" in the device for soudn output, it says "The selected device has no output controls and the Output Volume slider cannot be changed.
Please help... this is very frustrating on my brand new Mac!1. The Input Tab is greyed out... I believe that would be only for microphones anyways.
2. I tried changing the format to the other values, 32000, 41000, but it doesn't seem to change anything.
Thanks for the ideas... willing to keep trying more ideas -
How do I downgrade mountain lion back to my mac mini 2011 lion server
Hi,
Previously, my mac mini mid 2011 was installed with mac os lion server then I have purchase and upgrade to mountain lion via iTunes.
Somehow I decided to downgrade back to lion server due to use of my mac as server, unfortunately I have no idea how to downgrade with the following reasons:
1. I don't create any time machine backup before so can't use that option.
2. I have enable vault function so now the startup has hide the recovery HD icon
3. In the Recovery mode (command + R), I only see an option to download and reinstall a fresh Mountain Lion only.
4. I can't download and install Lion server from iTunes because this os was bundle with purchase of mac mini 2011 mid version.
Any comments and helps here are appreciated. Thanks.Well, did you save a Carbon Copy Clone (http://www.bombich.com) of the Lion installation by chance? That would be the easiest to go back to and use / update. Outside of that, or having saved the original Lion installer, I know of no way to get the OS that you are after. For future referece, on a mac mini with two harddrives, I have always made a backup partition on the second drive using CCC, and schedule clone updates to that. You can't rely on TM, inmo, so something like CCC or SuperDuper is essential. Cheers,
jigs -
Does HP W2207h monitor with Mac mini 2011?
I have a HP W2207h monitor with HDMI and VGA ports, will this work with the new Mac Mini 2011?
You can use HDMI cable with HP w2207h directly,No need for other cable. but please follow these step.
1.Find LCD tv to set up first step.
2.Connect HDMI cable to LCD TV(i use Samsung) and adjust to HDMI source.
3.Open Mac mini.
4.Open system preference.
5.Click "display" you will see that the primary setting is :1680*1050 that HP monitor did not support.
6.Unplug HDMI cable from LCDtv (no need to shut down) and plug into HP w2207h.
7.the screen still blinking, it is ok.
8.On HP monitor, Push down button "Select" and "+" and the same time and hold it.
9.Use mouse or down button on keyboard to choose screen resolution to be "1600*900"
10. Then the screen will not blinking and you can use your lovely HP w2207h
if you want a high resolution on screen.
1.Buy new LED monitor that support 1680*1050 resolution.
2.Buy Mini displayport to DVI for digital signal Mini>DVI>HDMI.
Enjoy your MAC. because i am new Mac user with my MAC mini 2011
[email protected] -
Problem Open links to fileshare when browse to SharePoint in chrome and firefox
We have a search center site and results come from file share.
It seems that when user use Chrome and firefox - there is a problem to open a link to the file. In addition in case the file is an image - the preview image is seen only in IE
keren tsurHi,
According to your post, my understanding is that you couldn’t see the image preview in search results.
First, you should know that the search center can crawl image files, however, the results only return these image files as list items and no image preview will appear whichever browses you use.
The cause of this issue is that the image result type uses the Default Item template and not the Picture template.
I recommend that you can use the SharePoint Designer 2013 to modify the hover display template that is being used for default items.
For more information, you can refer to:
http://blogs.realdolmen.com/experts/2014/03/17/images-in-sharepoint-server-2013-search/
Best Regards,
Linda Li
TechNet Community Support -
Flash player always using software video decoding in Mac Mini 2011 w/HD6630M
Hello,
I have Mac Mini 2011 model with AMD Radeon HD6630M graphics.
Everything works perfectly on my system..games, videos in VLC,Quicktime..
Only problem is flash videos on youtube are always using software video decoding but using accelerated video rendering
Even in full screen or window mode its always the same!
I've tried all browsers..Opera, FireFox, Chrome, Safari..all have the same issue!
Even re-installed OS X Mavericks. Same Result!
I've used flash 11.9 & the Beta 12.xx as well..ran the flash uninstaller..nothing it just says the same!
I've checked the Hardware acceleration box & everything. Nothing seems to work!!
Seems to be an issue in Flash player with AMD graphics cards on OSX??
Please FIX!
What else am I supposed to do?? Please FIX your app!Well i have about 30 days left before the return period is up for the Marantz. I just did a complete restore of my mac mini just about an hour ago. I havent noticed the problem yet but I've only been using it for an hour or so.
I suppose using it without my Marantz would be a good idea. If i see the screen flash out again now, i'll try just connecting to the tv and painfully suffer through the audio on my tv speakers. lol -
I am using a mac mini 2011 an 3gs i phone 2010 macbook white 2008 and a new 2013 apple tv box. When i check info on the cloud I get 'upgrade your operating system to the latest. My question is is it possible to use the icloud system without an upgrade
iCloud requires OS X 10.7.2.
-
Having problem installing Win7 using Bootcamp on Mac Mini 2011
I'm trying to install Win7 using bootcamp on my new Mac Mini 2011. I first partitionned the disc using Bootcamp assistant. Then during Win7 installation I select Partition 4 BOOTCAMP, format it to NTFS, then when I try to select the drive, it says that the drive is not compatible for the installation.
Is there anything I missed???
ThanksI had a similar problem when I selected upgrade instead of complete install. I want to make sure your aware that you should click the complete option instead of upgrade when you reach that portion of the win7 install. Then you need to select part ion 4 like you have stated and format it to ntfs.
But it seems that you've already done all of that. My advice would be to go back to the Mac side, restore the partition using bootcamp and again partition it. You need at least 25gb of space for 64 bit. I would recommend using at least 40gb. Just trying to help. I apologize if I misunderstood your problems. But make sure you click on the opposite choice of upgrade, I did my mini last night lol but I can't remember the exact name of the option I think it's complete, then select part 4 and click format.... -
Unable to Troubleshoot Power Issues on Mac mini 2011
I have been having odd and intermittent power issues with my Mac mini 2011 and could really use some help before I resign myself to taking it into an Apple Store. It's under warranty, but I now live in another country so I hope I don't need to ship it should it come down to that.
However, I have searched this topic a lot, and not only have I tried troubleshooting it, I haven't seen any power issues with other owners of this model. That leads me to think that the power supply itself is probably OK.
First of all, I live in China and the building I live in seems to have a questionable power supply. The air conditioner for example simply would not work and the repairman spent two hours messing around with wires inside the outlet and in the breakers. That did the trick, so I wonder if I'm simply not getting enough juice?
Main symptoms:
- My monitor recognizes an analog signal but will not light up (black monitor). Unplugging and replugging adaptor doesn't do anything.
- Startup Keyboard Commands (e.g. Cmmd-R) may work, but I can't tell because the monitor won't light up. Letting the computer boot up though I can hear keyboard volume keys and such making the standard sounds. I can usually restart using the keyboard too.
- My 2T external HD more often than not dismounts as well.
- I can't hear any computer activity after the chime (hard drive, etc.).
- Since I can hear the chime and there is audio feedback through the keyboard, I think that eliminates hardware problems such as logic board failure or bad RAM.
- I can't boot even if I unplug all USB peripherals.
- Holding down the power button (I have it set to make the computer sleep as well as shut down) often won't shut down the computer, but it seems to stay in sleep no matter how long I hold it. Unplugging the computer finally shuts it down, obviously.
- Unplugging and waiting 5 minutes or so and powering up again doesn't seem to make any difference, nor does switching sockets, plugging directly into the wall, etc.
Problems began about two weeks ago, got better, and then worse again. Now I'm just keeping the computer and monitor on (never sleep 24/7).
Miraculously, after much frustration and countless restarts, suddenly the screen will turn on to reveal a fully booted system that was running all along in the background. No startup screen- the monitor just magically comes on again. Often I find that my external has unmounted, but it's no big deal to get to remount. At this stage, the Mac is still very quiet and for a while the system is sluggish, though it hops back into action in 5 or 10 minutes.
At first I thought it was just my monitor, and though that's possible I suppose, it seems I'm just not getting enough juice. Once the monitor is on though, everything is fine: I can power it off and on with no problems. But I can't just leave my computer on forever though.
Any help appreciated.Well, with the other monitor (which did not work with the mini either but worked fine on a laptop), I was able to narrow the trouble spot down to either a faulty Mini Display to VGA adaptor or a damaged port. I could determine that all the other ports (incld. the USB drive, programs, internet, etc., were all working fine behind the big black GUI all through sound feedback, so I seriously doubted it could be a supply problem or a residential electric problem.
I took my mini and adaptor to a "Mac Shop" (reseller) here in China, and found it quite professional, just like a Mac Store. They tested my machine, and although they didn't have VGA monitors, they said I could return the new $30 USD adaptor if it didn't work. But as I'm writing this on the monitor now, the new adaptor did the trick.
The long and short of all this is that I've read a lot about display problems with the mini and I suspect that most of these problems are adaptor related. I myself tried to save some bucks by buying a third party plug and lived and learned. I hope the Apple adaptor works like a champ, and if it doesn't, I'll know the first thing to eliiminate next time. -
Hi,
My new late 2012 Mac Mini occasionally crashes while in a game, resulting in this. It seems to happen randomly in pretty much all games, no matter of how intensive they are (in the image, it crashed in Thomas was Alone), and the console doesn't reveal anything obvious as to the cause.
However, it only seems to have started crashing after I have added a new monitor (the 1080p one on the left) for a dual-monitor setup.
If it helps, it's the 2.3 i7 late 2012 model with 8GB RAM and 1TB HDD. The left hand monitor is the LG 22EA53 (1920x1080), connected via DVI using Apple's HDMI to DVI adaptor. The right hand monitor is the LG E1940S (1360x768) connected via VGA using Apple's Mini DisplayPort to VGA adaptor.
I have tried it with just one monitor, and the problem still occurs. I have also run the Apple Hardware Test, which has found no problems.
Thanks for any help - I'm pretty stumped by this one!The Memory test can really only be trusted if it finds a problem, not if it doesn't find a problem. :(
Memtest OS X...
http://www.memtestosx.org/joomla/index.php
Rember is a freeware GUI for the memtest ...
http://tech.kateva.org/2005/10/rember-freeware-memory-test-utility.html -
How to create bootable USB thumb drive from Lion on Mac Mini 2011?
Hello folks
Yesterday my new Mac Mini (Core i7 2,7 Ghz, 4 GB RAM, ATI Radeon HD6630M 256 MB) arrived. It replaces my old Mac Mini (Core Duo 1,83 Ghz, 2 GB RAM, Intel GMA950 64 MB). One day I'll replace the 500 GB 5400 RPM HDD in this Mini by an Intel SSD drive (just like I did with my previous Mini). I'll do a fully clean install then (formatting the SSD drive in Disk Utility and then installing Lion on it from a bootable USB thumb drive). The only problem is I can't seem to download Lion for free from the Mac AppStore (MAS) although I have bought a new Mac Mini which came with Lion pre-installed. I know how to create a bootable USB thumb drive with Lion on it when you download it from the MAS. But that's the problem... I can't seem to download Lion from the MAS for free. When I open the MAS while holding down the Option key I can download Lion but it will charge me for it. Is there any way I can download Lion from the MAS without paying for it? Since it already came with my new Mac Mini 2011 this should be possible I guess?
And will I still be able to download the iLife '11 apps (iPhoto, iMovie and Garageband) for FREE that came with my new Mac Mini when I do a fully clean install as described above? Thanks in advance.
Greetings
JocauAfter doing some research, it seems that there are only 2 WAYS to do a complete reinstall of Lion on the Mac Mini 2011 without paying for the Lion download in the Mac AppStore (i.e. recreating every partition, also the Recovery HD partition, from scratch e.g. when installing Lion on a clean HDD/SSD).
1) COMPLETELY clone the Mac Mini 2011 HDD including all of its partitions to an external drive and restore it when you want to do a complete reinstall.
2) Use the LION INTERNET RECOVERY feature built-in into new Macs that ship with Lion (this feature is present in new Macs starting from the Mac Mini 2011 and Macbook Air 2011).
OS X Lion: About Lion Recovery
Lion Internet Recovery
If you happen to encounter a situation in which you cannot start from the Recovery HD, such as your hard drive stopped responding or you installed a new hard drive without Mac OS X installed, new Mac models introduced after public availability of OS X Lion automatically use the Lion Internet Recovery feature if the Recovery HD (Command-R method above) doesn't work. Lion Internet Recovery lets you start your Mac directly from Apple's Servers. The system runs a quick test of your memory and hard drive to ensure there are no hardware issues.
Lion Internet Recovery presents a limited interface at first, with only the ability to select your preferred Wi-Fi network and, if needed, enter the WPA passphrase. Next, Lion Internet Recovery will download and start from a Recovery HD image. From there, you are offered all the same utilities and functions described above.
As with the Recovery HD, reinstallation of OS X Lion from Lion Internet Recovery requires an Internet connection. See "Supported network configurations and protocols" below.
Restoring iLife applications after Internet Restore of OS X Lion
If you reinstall Lion on a new Mac that shipped with OS X Lion installed, on an erased or replaced hard drive, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.
After installation, start from Lion.
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to compete installation of your applications.
Source: Lion Recovery
It's a bit sad that these seem to be the only 2 options. Lion Internet Recovery is the preferred one here since my monthly internet traffic limit isn't a problem (but my download speed is). This problem could have been easily solved by Apple by just checking the system specs or serial number when trying to download Lion from the Mac AppStore. By using one of the 2 options in my previous sentence the Mac AppStore could see that I have a new Mac Mini 2011 that ships with Lion which would give me the option to download Lion from the Mac AppStore for free and eventually create a bootable USB thumb drive of it. -
External iSight - no sound with Mac mini 2011
Hello,
I'm trying to connect External iSight camera to Mac mini 2011 (using FW400 -> FW800 adapter cable) but I can't get microphone sound to work...
When I open system prefs>sound>input, it shows iSight is connected but system will freeze for a while (like it's looking for iSight) on openning.
When I try open Skype video preferences, it shows me video from iSight with no problem, but sound doesn't work.
Can anyone give me some advice?You're welcome.
(1) Your new info indicates to me that there is probably something wrong with your cable(s), adapter(s), Mac mini's Firewire, or your external iSight itself.
You can eliminate most of these by troubleshooting with other cables, adapters, Firewire devices, and Macs as suggested in the info from my earlier link.
If no Firewire device you test on your Mac works with any connecting cable, resetting the Mac's Firewire bus may help. Apple's "how-to" article has been archived in this link. (This link may be slow to load.)
If you have trouble displaying the archive page, here is the pertinent extract on how to reset the bus:
... If the issue persists, try these steps:
Shut down the computer.
Disconnect all devices and all other cables, except the keyboard and mouse cable(s).
Disconnect the computer from the power outlet and wait for 3 to 5 minutes.
Plug the computer back in and turn it on.
Reconnect the device(s) (one at a time if there is more than one) and test. Test with each port if you have more than one.
If an individual third-party device leads to the issue, contact the manufacturer for more information and further assistance.
NOTE: Some users who try FW reset forget that "all" cables include the power cable. Disconnecting power is important.
(2) If your troubleshooting shows that your external iSight itself is the problem, you can decide whether you want to have your old serviced. If you do not have access to a local Apple-Authorized Service Provider, you can obtain cost and Apple contact info from http://www.apple.com/support/isight/service/
(3) Rather than spend more money on your old iSight, you may decide to consider a new webcam. A new Mac compatible USB connected cam with a current warranty will be a faster fix, and it may be lower cost. Some examples are at http://mac-compatible-web-cam.com. Moreover, compatible USB connected cams are not subject to all the same conflicts that sometimes effect external iSight.
Unless you already have a separate microphone for your mini, you can decide whether to buy separate mic or look for a new camera that has an inbuilt mic.
Message was edited by: EZ Jim
Mac OSX 10.8.3 -
Mac Office 2011 crashing under ML - a possible solution
I've been using Mac Office 2011 for a while, under SL, Lion and ML. As reported in these columns by numerous users, I also experienced the very annoying crash of Mac Office 2011 right at startup.
This pb started very suddenly, just after i migrated from an old MacPro to a July 2012 MacPro model (3,33 GHz 6-Core Intel Xeon, 32 GB ram) running ML.
I've tried since then every possible ticks and work-around I could possibly find in this forum and also those of many other : invalid fonts, cleaning the plist and other stuff.
None of them worked for me, Mac Office 2011 was working during a couple of days, and suddenly refused to start with EXC_BAD_ACCESS err message. Word, Excel, Powerpoint and Outlook were simultaneously affected.
The upgrade to 10.8.1. 10.8.2 and 10.8.3 did not improve the situation : i had to completely clean the MS Office installation and re-install from scratch to be able to work with Office.
I tried everything possible : re-install ML from scratch, changing the hard-disk, not installing any of my add-ons, to keep ML at a minimal level, check with the antivirus Intego and BitDefender, font cleaning ... Nothing worked : i had to re-install Mac Office 2011 every 3 or 4 days.... A very very frustrating process.
Surprisingly enough, the same installation (MS Office 14.2.5) running on my MacBookPro under ML worked absolutely fine!
As i noticed that the same error message for other apps like LightRoom 4 and lately LibreOffice, i discovered that a simple copy form the original app was enough to restore the normal course of operations for the app. This was very visible with LibreOffice : simply copying the LibreOffice.app from the distribution DMG to the Applications folder was enough to get LibreOffice working again !
I therefore suspected that some process on my machine was corrupting the app, more specifically some files within the app folder structure.
I decided therefore to write-protect all the files of the app folder structure, and i used the chflags command to prevent users (even root) and the system to change the files in the app folder structure.
Under Terminal, it works like this :
sudo chflags -R nouchg "/Applications/Microsoft Office 2011"
sudo chflags -R noschg "/Applications/Microsoft Office 2011"
Since i did this on the MS Office 2011 folder, on LightRoom.app and LibreOffice.app, i've been working for 3 weeks without experiencing again the EXC_BAD_ACCESS error.
Clearly the root cause is not yet eradicated, and Apple / Microsoft have still to understand what is the real issue, BUT at least i'm now freed from re-installing these apps every 3-4 days !
What a relief !
Hope it will help some of you, and i also hope that the folks at Apple and MS will finally take seriously this issue which is reported consistently across al forums for months....
A shame. But let be optimistic, and hope that 2013 will wake up all these super experts who have acquainted us to quality software...
CaillyPI too am having similar issues. I had Microsoft Office 2011 for Mac on auto update. The 2nd to last update (the latest update was ironically and error reporting update for Mac!) is what caused the problem as everything was working find until then.
Work, Excel and Power Point will load to about 44% and then crash. It appears to have also affected Microsoft Silverlight as Netflix will not play content on my computer anymore and says there is a DRM error (Digital Rights Management).
Here is there error log I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-05-13 05:34:01 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.4.130416
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0:
# 1 0x0a080b06 in ___read_nocancel + 0x0000000A (libsystem_kernel.dylib + 0x00014b06)
# 2 0x09fa062a in __sread + 0x00000023 (libsystem_c.dylib + 0x0007e62a)
# 3 0x09f9ff0f in ___srefill1 + 0x00000022 (libsystem_c.dylib + 0x0007df0f)
# 4 0x09f9c1e9 in _fgets + 0x000000CB (libsystem_c.dylib + 0x0007a1e9)
# 5 0x02386adc in _McpPushFontUser + 0x0000152A (MicrosoftComponentPlugin + 0x000dcadc)
# 6 0x02386cd9 in _McpPushFontUser + 0x00001727 (MicrosoftComponentPlugin + 0x000dccd9)
# 7 0x02301280 in _McpSetCursor + 0x00003311 (MicrosoftComponentPlugin + 0x00057280)
# 8 0x022fcd68 in _McpRunFontMenuIdleTasks + 0x00000A6F (MicrosoftComponentPlugin + 0x00052d68)
# 9 0x022fc347 in _McpRunFontMenuIdleTasks + 0x0000004E (MicrosoftComponentPlugin + 0x00052347)
# 10 0x022e28b1 in _McpFontIndexFromTokenString + 0x00001AB4 (MicrosoftComponentPlugin + 0x000388b1)
# 11 0x022cdfae in _McpStartupFontMenu + 0x000000CA (MicrosoftComponentPlugin + 0x00023fae)
# 12 0x000bb6de in __mh_execute_header + 0x000286DE (Microsoft Word + 0x000286de)
# 13 0x00095dd5 in __mh_execute_header + 0x00002DD5 (Microsoft Word + 0x00002dd5)
# 14 0x050b0c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 15 0x000954f5 in __mh_execute_header + 0x000024F5 (Microsoft Word + 0x000024f5)
# 16 0x000954a6 in __mh_execute_header + 0x000024A6 (Microsoft Word + 0x000024a6)
X86 Thread State:
eax: 0x000c018c ebx: 0x00000000 ecx: 0xbff69d2c edx:0x0a080b06
edi: 0x09feadb8 esi: 0x09feadb8 ebp: 0xbff69d48 esp:0xbff69d2c
ss: 0x00000023 eip: 0x0a080b06 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00000286
Thread 1:
# 1 0x0a0819ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x09ec07a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x0a0819ae
edi: 0x00000000 esi: 0x09ec08a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x0a0819ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0102f6c edx:0x0a0810ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0184f6c edx:0x0a0810ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0206f6c edx:0x0a0810ee
edi: 0xb0207000 esi: 0xb0207000 ebp: 0xb0206f88 esp:0xb0206f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x09fc2883 in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a0883)
# 3 0x02ae7ce2 in _MerpCreateSession + 0x00000B3F (merp + 0x00002ce2)
# 4 0x02ae73ae in _MerpCreateSession + 0x0000020B (merp + 0x000023ae)
# 5 0x02ae7339 in _MerpCreateSession + 0x00000196 (merp + 0x00002339)
# 6 0x02ae88d6 in _MerpCreateSession + 0x00001733 (merp + 0x000038d6)
# 7 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 8 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0288ae8 ecx: 0xb0288a7c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0xb0288ae0 ebp: 0xb0288ac8 esp:0xb0288a7c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x06d73cb5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009fcb5)
# 3 0x022b64d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x06d727c8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e7c8)
# 5 0x06d7274b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e74b)
# 6 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 7 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a500 ecx: 0xb030a46c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0x00000000 ebp: 0xb030a4b8 esp:0xb030a46c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb040ef6c edx:0x0a0810ee
edi: 0xb040f000 esi: 0xb040f000 ebp: 0xb040ef88 esp:0xb040ef6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 8:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0490f6c edx:0x0a0810ee
edi: 0xb0491000 esi: 0xb0491000 ebp: 0xb0490f88 esp:0xb0490f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
0: Microsoft Word (14.3.4.130416 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: Carbon (155 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
8: QuickTime (2599.24 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
9: merp (2.2.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
10: MSXML (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
11: MicrosoftOffice (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
12: OfficeArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
13: MicrosoftOleo (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
14: MicrosoftMathFont (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
15: MicrosoftChartPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
16: MicrosoftPTLS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
17: MsgrLibClient (8.0.0.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
18: Cocoa (19 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
19: MBURibbon (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
20: MViewLib (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
21: WLMUser (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
22: WLMGraphicsDevice (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
23: WLMKernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
24: Gfx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
25: SmartArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
26: MicrosoftCloudServices (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
27: mbustrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
28: mbulocale (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
29: wlmstrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
30: CocoaUI (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
31: MicrosoftOfficeDRM (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
32: ThreadPool (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
33: QuartzCore (304.2 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
34: MicrosoftMenuLibrary (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
35: StdUrlMoniker (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
36: Uniscribe (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
37: mbuinstrument (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
38: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
39: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
40: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
41: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
42: CoreServices (57 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
43: CoreFoundation (744.18 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
44: ApplicationServices (45 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
45: Foundation (945.16 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
46: AppKit (1187.37 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
47: CarbonSound (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
48: CommonPanels (94 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
49: Help (42 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
50: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
51: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
52: ImageCapture (8.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
53: Ink (150 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
54: NavigationServices (200 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
55: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
56: Print (258 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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250: CoreServicesInternal: /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
251: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
252: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
253: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
254: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
255: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
256: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
257: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libType1Scaler.dylib
258: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
259: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
260: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
261: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
262: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
263: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.8.3 (Build 12D78)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1083
Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560
Microsoft Application Information:
Error Reporting UUID: ED504BC3-7C57-4B20-A296-F8A887C9AE7C
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 39
Please help. I've tired virtually every single blog fix and done several clean installs of the program with no luck and trying to get Microsoft to respond, let alone help, is impossible!!!
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