Mac mini and grey screen at startup

ok, so last night we come home and my mom tries to turn on her mac mini, but it just freezes on the grey screen in the startup process. i tried booting from the disk but it didnt work (no the disk is stuck in the drive cuz i cant start up the computer to eject it) i tried booting into a version of osx on my external hd by holding down option at startup, but nothing showed up not even the internal hd. none of the startup commands work (firewire target,single user,safe mode, holding mouse to eject cd) none of those worked, any ideas?

First off, why can't you insert the original install
DVD that came with your mini?
The drive won't take the disk at all. I tried other disks as well, and it won't take any of them in either. The drive is pretty much non-responsive.
Secondly, if you leave the mini on the grey screen,
what happens? Does it keep going however long you
leave it, or does it show a flashing questions mark
after maybe 15 minutes?
It remains on the gray screen for however long I leave it on.
Thirdly, since the mini was running for a couple of
days after the 10.4.8 update, the problem seems
unlikely to have been caused by that. What were you
doing the last time the mini was in use? How did you
shut it down?
Browsing the web, email, and listening to music for the most part. I put it to sleep for the night, and then when I came back the next day to activate it, it froze on me. Pointer wouldn't move, it was locked up. First time that has ever happened to me. After that I ended up turning it off by holding the power button down for five seconds. When I turned it back on, I got the gray screen.
Fourthly, what model of mac mini is it?
It's the original basic model. 1.25 G4 processor, 40 GB hard drive, and 256 MB RAM.
Mac Mini   Mac OS X (10.4.8)  

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