Mac Mini Crashing please help

Anonymous UUID:  
147DF3C2-766B-E92F-813F-5836E564F660
Mon Jan  5 00:15:42 2015
panic(cpu 2 caller 0xffffff800b8dc43e): Kernel trap at 0xffffff800b8c5c17, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffef802df39ae0, CR3: 0x000000012c05807f, CR4: 0x00000000000606e0
RAX: 0xffffff802ddd71d0, RBX: 0x0000000000000001, RCX: 0xffffef802df39ae0, RDX: 0x00007fff71a8b000
RSP: 0xffffff801834bc20, RBP: 0xffffff801834bcf0, RSI: 0xffffff802de98860, RDI: 0xffffff800bed1770
R8:  0x00007fff71a00000, R9:  0x00007fff71c00000, R10: 0xffffff800bed1600, R11: 0x0000000000000139
R12: 0x00000000000002eb, R13: 0xffffff802deae1f0, R14: 0x0000000000033443, R15: 0xffffff801d219738
RFL: 0x0000000000010202, RIP: 0xffffff800b8c5c17, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0xffffef802df39ae0, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff801834b8b0 : 0xffffff800b822f79
0xffffff801834b930 : 0xffffff800b8dc43e
0xffffff801834bb00 : 0xffffff800b8f3976
0xffffff801834bb20 : 0xffffff800b8c5c17
0xffffff801834bcf0 : 0xffffff800b8c60b7
0xffffff801834bd50 : 0xffffff800b87e2fa
0xffffff801834be60 : 0xffffff800b8825cf
0xffffff801834be90 : 0xffffff800b83d9e3
0xffffff801834bed0 : 0xffffff800bbcee8e
0xffffff801834bf40 : 0xffffff800bbcebbc
0xffffff801834bf50 : 0xffffff800bc40c63
0xffffff801834bfb0 : 0xffffff800b8f4176
BSD process name corresponding to current thread: mdworker
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide:
0x000000000b600000
Kernel text base: 0xffffff800b800000
System model name: Macmini5,1 (Mac-8ED6AF5B48C039E1)
System uptime in nanoseconds: 9674363833569
last loaded kext at 1968999094145: com.apple.filesystems.smbfs    2.0.3 (addr 0xffffff7f8d65d000, size 335872)
last unloaded kext at 326089426755: com.apple.filesystems.msdosfs    1.9 (addr 0xffffff7f8d64f000, size 57344)
loaded kexts:
com.sophos.nke.swi    9.0.0
com.avg.Antivirus.OnAccess.kext    2015.0
com.apple.filesystems.smbfs    2.0.3
com.apple.filesystems.msdosfs    1.9
com.apple.driver.AudioAUUC    1.60
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AGPM    100.14.34
com.apple.driver.ApplePlatformEnabler    2.0.9d7
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleMikeyHIDDriver    124
com.apple.driver.AppleHDA    2.6.3f4
com.apple.driver.AppleMikeyDriver    2.6.3f4
com.apple.driver.AppleUSBOpticalMouse    650.4.0
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.driver.AppleUpstreamUserClient    3.5.13
com.apple.driver.AppleMCCSControl    1.2.5
com.apple.iokit.IOBluetoothSerialManager    4.2.7f3
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleUSBDisplays    360.8.14
com.apple.driver.AppleThunderboltIP    1.1.2
com.apple.driver.AppleLPC    1.7.0
com.apple.driver.AppleIntelHD3000Graphics    8.2.4
com.apple.driver.AppleSMCPDRC    1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.7f3
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleIntelSNBGraphicsFB    8.2.4
com.apple.driver.AppleIRController    325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    35
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.6.0
com.apple.driver.AppleUSBHub    683.4.0
com.apple.driver.AppleFWOHCI    5.0.2
com.apple.iokit.AppleBCM5701Ethernet    3.8.1b2
com.apple.driver.AppleAHCIPort    3.0.5
com.apple.driver.AirPort.Brcm4331    700.20.22
com.apple.driver.AppleSDXC    1.5.2
com.apple.driver.AppleUSBEHCI    660.4.0
com.apple.driver.AppleACPIButtons    2.0
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    2.0
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    217.92.1
com.apple.nke.applicationfirewall    153
com.apple.security.quarantine    3
com.apple.driver.AppleIntelCPUPowerManagement    217.92.1
com.apple.AppleGraphicsDeviceControl    3.6.22
com.apple.kext.triggers    1.0
com.apple.driver.DspFuncLib    2.6.3f4
com.apple.vecLib.kext    1.0.0
com.apple.iokit.IOAudioFamily    1.9.7fc2
com.apple.kext.OSvKernDSPLib    1.14
com.apple.iokit.IOSurface    91.1
com.apple.driver.AppleSMBusController    1.0.12d1
com.apple.iokit.IOSerialFamily    10.0.7
com.apple.iokit.IOBluetoothFamily    4.2.7f3
com.apple.driver.AppleHDAController    2.6.3f4
com.apple.iokit.IOHDAFamily    2.6.3f4
com.apple.driver.AppleSMBusPCI    1.0.12d1
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.iokit.IOFireWireIP    2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.7f3
com.apple.driver.AppleSMC    3.1.8
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.IOPlatformPluginFamily    5.7.1d6
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.driver.AppleUSBHIDKeyboard    170.15
com.apple.driver.AppleHIDKeyboard    170.15
com.apple.driver.AppleThunderboltDPInAdapter    3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter    3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter    1.4.5
com.apple.driver.AppleUSBMergeNub    650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.7
com.apple.iokit.IOUSBMassStorageClass    3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.7
com.apple.iokit.IOUSBHIDDriver    660.4.0
com.apple.driver.AppleUSBComposite    656.4.1
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IOUSBUserClient    660.4.2
com.apple.driver.AppleThunderboltNHI    2.0.1
com.apple.iokit.IOThunderboltFamily    3.3.1
com.apple.iokit.IOEthernetAVBController    1.0.3b4
com.apple.driver.mDNSOffloadUserClient    1.0.1b5
com.apple.iokit.IOAHCIFamily    2.6.5
com.apple.iokit.IO80211Family    640.36
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOUSBFamily    686.4.1
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    278.11.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.AppleKeyStore    2
com.apple.driver.DiskImages    371.1
com.apple.iokit.IOStorageFamily    1.9
com.apple.iokit.IOReportFamily    23
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    2.0
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
com.apple.kec.pthread    1

You have two different commercial "anti-virus" products installed. Both are worse than useless, and either one alone could wreck the system.
Remove the Sophos product by following the instructions on this page. If you have a different version, the procedure may be different.
Remove "AVG Antivirus" by following the instructions on this page. To remove the free version of the product, you may have to download the installer from here.
Back up all data before making any changes.

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  • My mac keeps crashing please help

    Interval Since Last Panic Report:  185728 sec
    Panics Since Last Report:          4
    Anonymous UUID:                    AEF20A14-98A2-ED41-9B29-AC4B498A468B
    Tue Jan 15 00:46:47 2013
    panic(cpu 2 caller 0xffffff8027eb7e75): Kernel trap at 0xffffff8027e87593, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x000000010a8af868, CR3: 0x000000005930c041, CR4: 0x00000000001606e0
    RAX: 0xffffff803c37f3a0, RBX: 0xffffff802c615eb8, RCX: 0xffffff803c37f3a0, RDX: 0xffffff803c37f3a0
    RSP: 0xffffff81185abb90, RBP: 0xffffff81185abbb0, RSI: 0xffdfff802c5ca708, RDI: 0xffffff802b6597e0
    R8:  0xfffffffffffff000, R9:  0xffffff803c26fee0, R10: 0x00007f99f3d00000, R11: 0x00000000ffffff00
    R12: 0x0000000000136fcc, R13: 0xffffff802c5ca708, R14: 0xffffff802b6597e0, R15: 0xffffff802a5be000
    RFL: 0x0000000000010212, RIP: 0xffffff8027e87593, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x000000010a8af868, Error code: 0x0000000000000000, Fault CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff81185ab830 : 0xffffff8027e1d626
    0xffffff81185ab8a0 : 0xffffff8027eb7e75
    0xffffff81185aba70 : 0xffffff8027ecd3bd
    0xffffff81185aba90 : 0xffffff8027e87593
    0xffffff81185abbb0 : 0xffffff8027e88c38
    0xffffff81185abbd0 : 0xffffff8027e88d78
    0xffffff81185abc10 : 0xffffff8027e7bec7
    0xffffff81185abc40 : 0xffffff8027e75db4
    0xffffff81185abc70 : 0xffffff8027e75240
    0xffffff81185abcb0 : 0xffffff8027e66c0c
    0xffffff81185abda0 : 0xffffff8027e6a970
    0xffffff81185abdd0 : 0xffffff8027e35a53
    0xffffff81185abe10 : 0xffffff8028155677
    0xffffff81185abe80 : 0xffffff8028167867
    0xffffff81185abf10 : 0xffffff8028167cf7
    0xffffff81185abf50 : 0xffffff8027e1b6e1
    0xffffff81185abf90 : 0xffffff8027eb8403
    0xffffff81185abfb0 : 0xffffff8027ecd38c
    BSD process name corresponding to current thread: AppleIDAuthAgent
    Mac OS version:
    12C3006
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
    Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
    Kernel slide:     0x0000000027c00000
    Kernel text base: 0xffffff8027e00000
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 65673925842
    last loaded kext at 27365090517: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7fa9126000, size 32768)
    loaded kexts:
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.1.2f9
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AGPM          100.12.81
    com.apple.driver.ApplePlatformEnabler          2.0.6d1
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDAHardwareConfigDriver          2.3.5fc10
    com.apple.driver.AppleHDA          2.3.5fc10
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleIntelHD4000Graphics          8.0.6
    com.apple.iokit.IOBluetoothUSBDFU          4.1.2f9
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.ApplePolicyControl          3.2.13
    com.apple.driver.SMCMotionSensor          3.0.3d1
    com.apple.driver.AppleIntelFramebufferCapri          8.0.6
    com.apple.driver.AppleMikeyDriver          2.3.5fc10
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleMuxControl          3.2.13
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBTCKeyEventDriver          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleAHCIPort          2.5.1
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.driver.AirPort.Brcm4331          612.20.14
    com.apple.driver.AppleUSBHub          5.5.0
    com.apple.iokit.AppleBCM5701Ethernet          3.5.0b9
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleUSBXHCI          1.5.1
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.5fc10
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOBluetoothFamily          4.1.2f9
    com.apple.kext.triggers          1.0
    com.apple.driver.AppleHDAController          2.3.5fc10
    com.apple.iokit.IOHDAFamily          2.3.5fc10
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.3.0d47
    com.apple.driver.AppleThunderboltEDMSink          1.1.8
    com.apple.driver.AppleThunderboltEDMSource          1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter          1.8.9
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.AppleGraphicsControl          3.2.13
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.5.0
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.driver.AppleThunderboltNHI          1.6.3
    com.apple.iokit.IOThunderboltFamily          2.1.8
    com.apple.iokit.IO80211Family          510.4
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBUserClient          5.5.0
    com.apple.iokit.IOUSBFamily          5.5.0
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.14)
    Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8, 427.4 MB
    USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc52b, 0x14200000 / 1
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
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    Hi people. I just converted to mac and bought a second hand mac book pro. Its a mid 2012 model.retina. 2.7ghz, intel i7. 16gb ram. 500gb storage. Its running yosemite. and it for some reason crashes quite regularly when using photoshop. in the spec next to graphics sometimes it reads "Intel HD graphics 4000 1024 MB" and sometimes it reads "NVIDIA GeForce GT 650M 1024 MB".
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