Mac mini disk utility error

Yesterday I tried doing the OS 10.4.4 update and when my computer rebooted, it kept on restarting the window manager every 5 seconds or so. I thought there might be a problem with the install,so I decided to reinstall 10.4.2 from the install disk. When it came to the second disk, the install kept failing. I had put in a new 1GB memory card in, so I pulled that out and put back the original 512 MB card in case that might be the problem. 10.4.2 installed, but when I went through to install the combo update for 10.4.4, it kept failing (don't know the error. It was on a dialog box). I read somewhere on the forum to try the Disk Utility program to check my disk and when I did, the repair failed. It said:
Keys out of order
Re-building B-tree
Error: The underlying task reported failure on exit.
Help?

Jonesy is correct. You have some file directory damage. The file directory is the document that tells your Mac where all the files are. A simple re-install of Mac OS X will not overwrite this kind of error. You have two options: erase and install (after backing up all your important files) to erase the errors or purchase a third party utility, like that is more sophisticated than Apple's own Disk Utility at repairing these kinds of errors.
-Doug

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  • Disk Utility Error: The underlying task reported failure on exit 1

        #!/bin/bash
          # Author : Bill Hernandez
        # Location : Plano, Texas
        # Updated : Saturday, June 6, 2009 (1:48 PM)
        # script name : setdisk_ownerenabled
        # make sure to set permissions to execute
        <hr>
        # Description :
        <hr>
        # I've noticed that sometimes when using disk utility I cannot repair permissions, or I might get :
        # ERROR: The underlying task reported failure on exit 1
        # This shell script seems to have solved the problem.
        # It worked very well for me,
        # IF YOU USE THIS SCRIPT, IT IS AT YOUR OWN RISK...
        # DO NOT USE IT UNLESS YOU UNDERSTAND WHAT IT DOES
        # After running it, it is best to restart before using Disk Utility again
        <hr>
        # Details :
        <hr>
        # After partitioning a disk using "Disk Utility", and then begin using it, at some point I would get
        # an arror message when trying to save to one of the partitions, yet when I looked at the permissions
        # everything looked fine. I would then try to use Disk Utility to repair permissions and end up with a
        # cryptic error that pretty much told me nothing.
        # I noticed that while in Disk Utility, if I selected a partition the lower LH corner of the dialog
        # showed : Owners Enabled : No
        # I tried selecting the partitions at the Desktop and doing a (CMD-I) and at the very bottom of each
        # info dialog there was a checkbox :
        # [ ] ignore ownership of this volume
        # which I would check, even after logging in as root, and I couldn't seem to get a consistent way
        # to get rid of the permissions dialog failure, so I found the vsdbutil command which can be used
        # as follows to get partition, or disk info :
        # $ vsdbutil -c /Volumes/driveor_partitionname
        # ----> Permissions on '/Volumes/driveor_partitionname' are enabled.
        # if it is not enabled you can enable the disk or partition using :
        # $ vsdbutil -a /Volumes/driveor_partitionname
        # It will set "Owners Enabled : Yes"
        # This below script loops through the mounted disks, partitions, etc. and gives you information.
        # You can leave the three flags below all set to TRUE, or selectively use what you want and change
        # the rest to false...
        <hr>
        # CHOOSE {"TRUE", "FALSE"}
        <hr>
        getvolumestatus="TRUE"         # get "Owners Enabled : (Yes|No)" status
        setvolumestatus="TRUE"         # set "Owners Enabled : Yes"
        list_volumes="TRUE"                   # show volume names
        <hr>
        # DO NOT CHANGE ANYTHING BELOW HERE
        <hr>
        if [ $getvolumestatus == "TRUE" ]; then
         echo '============================='
         echo '$getvolumestatus'
         echo '============================='
         # get "Owners Enabled : (Yes|No)" status
         for i in $( df -l | sort -u | awk '{print $6}' | grep '/' ); do
         vsdbutil -c $i
         done
        fi
        <hr>
        if [ $setvolumestatus == "TRUE" ]; then
         echo '============================='
         echo '$setvolumestatus'
         echo '============================='
         sudo echo -n
         # set "Owners Enabled : Yes"
         for i in $( df -l | sort -u | awk '{print $6}' | grep '/' ); do
         sudo vsdbutil -a "$i"
         echo "setting Owners Enabled : Yes for ---> $i"
         done
        fi
        <hr>
        if [ $list_volumes == "TRUE" ]; then
         echo '============================='
         echo '$list_volumes'
         echo '============================='
         for i in $( df -l | sort -u | awk '{print $6}' | grep '/' ); do
         echo $i
         done
        fi
        <hr>
        

    As it turns out, this didn't completely solve the problem, it solved part of the problem.
    Here is a summary to the root cause of the problem.
    SUCCESS...
    Problem Summary : The system crashed and would hangup during boot, tried many things, until I eventually erased the disk and started over again.
    iMacG5 24 GHZ Intel with One internal disk partitioned into 3 logical drives
    Cub_1 OS X 10.5.7
    Cub_2 OS X 10.5.7 (Carbon Copy Cloner backup of Cub_1)
    Cub_3 OS X Server 10.5.7 (standard os x server setup)
    At some point after setting up standard preferences, OS X Server crashed.
    When I tried to restart, the machine would hang up during boot.
    Finally after several attempts, ran Disk Utility from install dvd and repaired Cub_3
    When I tried to run "Repair Permissions" on Cub_3 from install dvd, I got an error
    Disk Utility Error: The underlying task reported failure on exit 1.
    Rebooted, and started in single user mode (CMD-S) during boot until I saw the unix commands on the screen
    RAN : root # fsck -fy
    Then I began seeing the same command filling the screen :
    posix_spawnp("/usr/sbin/mDNSResponder") could not find file or directory
    Called Enterprise Support and spoke to Frank Alcorn, he said this was most likely a permissions problem and asked me to try repairing permissions from the install dvd. I told him about the error, but nevertheless I tried it again and got the same Disk Utility Error: The underlying task reported failure on exit 1..
    He asked me to try booting into single user mode again, and to try
    root # chmod 775 /
    root # reboot
    During the reboot process the machine got hung up again, and could not get the single user mode to work at all.
    Frank said the command needed to be :
    root # chmod 1775 /
    Frank asked me if I had changed anything in file sharing, and I told him I had. He asked me what I had shared, and I said the entire drive Cub_3. He asked me what I had done for permissions, if I had denied permissions to anyone. I told him that I had set myself up as the only user that could have access to it, and when he said that's where the problem was the lightbulb went off, and it made sense.
    Shortly after I set the sharing preferences is when the server crashed. It all makes sense now...
    Frank said not to share the entire disk, only portions (share points) of it. I had done this in Panther Server, and Tiger Server and it worked fine, but apparently Leopard Server works a little differently, maybe more secure.
    It seems to me that if sharing the entire disk, which is what I needed would cause such a problem there should have been some sort of warning from the operating system, but there wasn't. I had run into this problem several times over the past three weeks since I had started working with Leopard Server, but in each case I ended up re-installing OS X Server and starting over again.
    I told him I would try to reboot from the OS X partition (Cub_1) and try it from there.
    He asked me to let him know if it worked, and I said I would...
    Problem FIX :
    I booted back into the partition containing OS X (Cub_1) and did the following via the Terminal.
    $ su - root
    $ chmod 1775 /
    $ reboot
    During the reboot process I held down the (OPTION) key, and selected Cub_3 (the os x server partition) and sure enough after a few minutes of holding my breath the login window magically appeared. So I logged in, and did not have to re-install the server. Hallellujah....
    This solved the boot hang problem. It is great to finally have an answer. In retrospect it makes sense, but that's why its hindsight...
    The reason for sharing the entire disk in my mind was that since I was the only user on the system, it was easier to have one disk mounted on my workstation rather than several folders. It made sense to me, it still does. I don't need a bunch of folders, just one disk is easier...

  • My 500gb mac mini disk has 2mg available because something called "backup" is using 451 gb. I can't find where to delete this backup?

    My 500gb mac mini disk space is being used by something called "backup" (451gb). I have nothing left to work with. I can't find where this file(s) is so I can delete it.

    For information about the Other category in the Storage display, see this support article. If the display seems to be inaccurate, try rebuilding the Spotlight index.
    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
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    ☞ Open LaunchPad and start typing the name.
    Paste into the Terminal window by pressing command-V. You'll be prompted for your login password.
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  • Disk utility error message

    My daughter told me her Mac mini isn't booting up past the grey screen. I put in the install disk and started it up pressing "C" and used Disk Utility to attempt to figure out what's up. I got the following error message:
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    ~margaret
    17 iMac G4 1.25GHz 160GIG HD   Mac OS X (10.4.3)   G4 iBook, Mac mini, 10G iPod, iPod mini (pink!), Apple IIGS

    Dale, although the -9972 error is probably some serious data error on the drive, which can sometimes be solved by an Erase & Install of Mac OS X, the fact that the Hardware Test reports an issue probably means that the data error was caused by physical damage on the drive.
    I have to say that I find your post(s) most unhelpful. It' true that the informatin contained in them can be useful, however, you could have made the effort to sort it for iMargB. The fact that you didn't, plus your posting of the exact same post in two different threads, makes me feel that you are in a hurry, and that you sacrifice quality to quantity. Trying to help as many people as possible is a good thing, however, we are here to help (or to be helped), not to overwhelm people with information, hoping that they will figure it all out on their own.
    iMargB, the Hardware Test is not part of Mac OS X, it is a system-specific volume, which explains why it is included on your original disc rather than on the Tiger one. Your guess of using the latest OS's Install disc was a good one though, when it comes to using Disk Utility for example : attempting to repair a Tiger installation with a Panther disc is not a good idea, as it might damage it instead, because of the differences between Panther and Tiger.
    Although I know little about the Hardware Test's error messages, the "Master" part is not what would worry me, as it could just be the position of your hard drive's jumper (which could be Master, Slave, or Cable Select). However, if the Mass Storage test is failing, I would suspect a hardware issue with the drive itself. Hardware Test is known to miss a few things sometimes, but the reverse isn't true. Thus if it reports a bad drive, I think it is safer to assume that there is an issue than to assume that Hardware Test is wrong. Moreover, the "Invalid Node Structure" is very likely due to physical damage (as I already said), therefore, zeroing out all data and reisntalling Mac OS X or using Disk Warrior could be very temporary fixes.
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  • MacBook Pro Stuck in Recovery Loop; Disk Utility Error

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    Well, your hard drive (flash storage) is good, at least. Here's what I would try next (before making a trip to the Apple Store or an AASP):
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  • Strange Disk Utility error

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    The item you select does it appear somewhat like this:
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    2. After DU loads select your new hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  Otherwise, click on the Partition tab in the DU main window.
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  • Disk Utility Error "no valid packages"

    Hi,
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    Hi librarygirl and Welcome to the Discussions!
    Mac OS X 10.3, 10.4: Disk Utility shows a "No Valid Packages" alert
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    This alert appears when you try to repair permissions with Disk Utility:
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    If you've moved this file, move it back to /Library/Receipts. You shouldn't normally remove any files from /Library/Receipts.
    If the file has been deleted, replace it by copying it from a different computer that uses Mac OS X 10.3 or 10.4, or by reinstalling Mac OS X 10.3/10.4 from an installation disc.
    "Reinstall" means you can install 10.3 or 10.4 from a disc, if it's the same version of 10.3/10.4 (such as 10.3.3 on both the installation disc and computer). If the version of 10.3/10.4 on the computer is newer than what's on the install disc, then use the install disc to perform an Archive and Install installation instead, then update to a later version of Mac OS X.
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  • Disk utility error when erasing an external hard drive

    Hi,
    Not sure if this is the most appropriate fourm list to post this but I thought I'd give it a try.
    I am running snow leopard on my MBP and am trying to use disk utility to erase and format an ext. HD.  While the disk icon does not show up on the desktop when I connect it to my mac, Disk utility does show the ext. hd in the left column, but no matter what format I try, even just using one partition and selecting zero out all data, I get the following error: "disk erase failed with the error: POSIX reports: The operation couldn't be completed. Cannot allocate memory".
    Is the hd dead?  Are there other options?  I do have disk warrior, version 4.1.1 and it does not regonize the ext. hd.
    Please advise.
    Thanks,

    Thanks for the reply. Yes, I did select the ext hd as the one I wanted to erase (my internal hd is my start up drive). After I selected the ext hd, (there is no volume listed under it so the only thing I can select is the hd itself). that is when I selected erase and then Mac journaled, then named the hd and then after selecting erase, I got the error. Also as a matter of note, if I select firstaid, both the repair and verify permissions are dimmed, so I can't even try to repair the disk. That is when I tried disk warrior hoping that could examine the hd, but since it is not mounted on the d/t, it doesn't show as a drive to check. I don't understand why the ext hd shows up in disk utility, but not the d/t. Also of note is the fact that when I connect that ext had to my Mac with a fw cable, a window opens saying that the drive is not readable and do I want to initialize it or ignore. I choose to initialize and that is when I get the error. Also of note is that I have tried both security options of "don't erase data" and "zero out data" and still get the same error.
    Hope this clarifies things a bit.

  • Is my HD Dead? Reformat Disk Utility Error: secure disk erase failed with the error could not open disk.

    Hi,
    Fed up with seeing the spinning beach ball I decided to reformat my MacBook Pro...
    After backing up everything on an external hard drive I put in the OSX install DVD, restarted the machine and held down 'C'.
    I followed the install prcedure, clicking next a few times etc...
    I then went into Utilities > Disk Utility. I chose 7-Pass to erase the Macintosh HD and set it off erasing.
    I checked the process an hour in and message on screen read:
    Secure disk erase failed with the error:
    could not open disk
    The internal hard drive no longer exists in the disk utility so I cant retry erasing it.
    The only thing that appears in disk utility is the OSX install DVD.
    I can't even shut down the mac as everything under the apple tab is greyed out!
    I'm guessing this means my hard drive is broken right?
    If anyone has any other ideas of what to try I'd really appreciate that.
    How do I turn the machine off?
    If my hard drive is gone then should I consider getting an SSD drive?
    Any recommendations for such a drive would be great.
    Hope you can help!

    Did you partition the drive?
    Extended Hard Drive Preparation
    1. Open Disk Utility in your Utilities folder. If you need to reformat your startup volume, then you must boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger or Leopard.)
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Click on the Options button, set the partition scheme to GUID (only required for Intel Macs) then click on the OK button. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.

  • Disk Utility Error 61 when attempting to create disk image on external driv

    I would like to make occasional archive backups of my three macintosh computers. I bought a new Western Digital 2TB drive for this purpose, and formatted it as Mac OS Extended. Trying to do a disk image backup using Disk Utility, I follow the directions:
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    - Start Disk Utilities and select "Restore"
    - Drag "Macintosh HD" into the Source box
    - Click on "New Image" and select compressed and 128-bit AES encryption
    This leads to the error message: Unable to create "....." (error -61)
    I have enocountered this problem both with my iMac G5 and a MacBook, both running Leopard.
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    1. For reasons I don't know disc images seem to become more fragile the larger they get. They also can be subject to file corruption that affects the entire disc image, whereas file corruption on a clone would only affect certain files.
    2. You cannot put multiple clones on the same volume. Each clone must be on a separate volume, but you can have multiple volumes on a single drive simply by partitioning the drive accordingly. Of course you need a drive large enough to accommodate each clone. Each clone should be to a space equal to the capacity of the cloned drive.
    3. I'm not a big fan of TM, although I must confess it has become more reliable since it's release, especially with Snow Leopard. However, there are many backup utilities that can create clones, perform incremental updates, and archive changed files. See the following:
    Backup Software Recommendations
    Carbon Copy Cloner
    Data Backup
    Deja Vu
    Silver Keeper
    MimMac
    Retrospect
    Super Flexible File Synchronizer
    SuperDuper!
    Synchronize Pro! X
    Synk Pro
    Synk Standard
    Tri-Backup
    Others may be found at VersionTracker or MacUpdate.
    Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.

  • Worrying Disk Utility Error Message

    When I click verify disk in Disk Utility, a worrying error message comes up saying " The underlying task did not complete on exit" giving the error message
    Verifying volume “Macintosh HD”
    Checking HFS Plus volume.
    Checking Extents Overflow file.
    Checking Catalog file.
    Checking multi-linked files.
    Checking Catalog hierarchy.
    Checking Extended Attributes file.
    Checking volume bitmap.
    Checking volume information.
    Invalid volume free block count
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    The volume Macintosh HD needs to be repaired.
    Error: The underlying task reported failure on exit
    1 HFS volume checked
    Volume needs repair
    I can't repair the volume as it is greyed out.
    Help! This is a brand new MacBookPro, I've only had it a couple of days!

    So far I have never had any problems with them personally so I don't do an Erase & Install.
    I'm sure we're all happy for you although problems do happen. Problems with the installation and even hardware problems. Thing is, often these issues aren't apparent until some time later.
    The way I see it, the time and effort required to do an "Erase and Install" (which include a zero write to the drive) is a known… about 3 hours. To my mind, even there's a remote chance that this stops a potential problem in its tracks before it's a problem it's worth the time spent. 3 hours over the lifetime of a Mac OS X installation is not a lot to give up.
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    Just like tools like Monolingual. How many issues with updates are caused by such tools? Again, how much time is lost to debug and maybe fix such issues? Thing is, we don't know although if you had a customised installation from the outset it wouldn't matter as you wouldn't be using such tools.
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  • Disk Utility errors: No such file -or- No space left on device (50GB+ free)

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    I tried changing the image format to all the possible types in Disk Utility, but I get the same error: No space left on device.
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    Where I can save it:
    I got a big bunch of volumes right here, internally.
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    Hey,
    Im having the same exact problem.
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  • Disk Utility Error

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    Works fine here - check System Profiler/Logs for related errors.
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  • How to reinstall OS X? Disk Utility error. HELP!

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    If you want to preserve the data on the startup drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
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  • Disk Utility Error - "Underlying task reported failure on exit"

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    Checking HFS Plus volume.
    Checking Extents Overflow file.
    Checking Catalog file.
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    hecking multi-linked files.",0)
    Checking Catalog hierarchy.
    Checking Extended Attributes file.
    Checking volume bitmap.
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    Checking volume information.
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    Al
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    Cam
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