Mac Mini using OS X Tiger does not see my HP Scanjet scanner!!!! HELP!!!!!!

I have an HP Scanjet 4670 scanner which worked fine on my pervious mac which was an emac with OS X Panther.
However, I now own a G4 Mac Mini running with OS X Tiger and recenly tried to use my scanner with it for the first time only to get the message: "scanner not found" I then went straight to my System Profiler to look at the USB Device Tree and was shocked to see that all my USB devices show up EXCEPT my scanner!
Mechanically, the scanner appears fine (even when I run its 'Hardware Test') but no matter what I do I cant get the Mac to 'see' it. I have reinstalled the HP scanner software old AND new, but to no avail. Although, I'm sure that even with NO HP software on my Mac, the System Profiler should still be detecting a USB device on its tree.
Just out of curiosty I connected my scanner to my old emac (my girlfriend has had it for a few months now) and it has the same problems there too!! WEIRD OR WHAT? The emac is STILL running on Panther - although during the months AFTER I gave it to my GF there has been some minor OSX Panther upgrades installed.
Is it just coincidental bad luck that my scanner became faulty when I changed mac and operating systems? Or is there an OS X Tiger problem lurking somwhere here?
PLEASE PLEASE can someone offer suggestions!!!!????? It is a lovely looking, decent scanner which was not cheap to buy and is only under 2 years old!!!

Some basic questions:
Did you install all of the software, I installed all of the sofrware for my Epson scanner before using it, I'm sure if I jump ahead, I'd be in trouble.
USB Questions
is it plugged into a usb hub? If so try connecting it directly to the computer.
is the cable your using a usb2 cable? Your new Mac has usb2 ports not usb like the emac, and you'll run into issues using a regular run of the mill usb cable. I ran into a simiar issue with my Kodak 1400 printer, I needed to go out and purchase a usb2 cable.
Mini G5 PowerMac G4 PowerBook Mac SE Mac OS X (10.4.6)

Similar Messages

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    I have an HP Scanjet 4670 scanner which worked fine on my pervious mac which was an emac with OS X Panther.
    However, I now own a G4 Mac Mini running with OS X Tiger and recenly tried to use my scanner with it for the first time only to get the message: "scanner not found" I then went straight to my System Profiler to look at the USB Device Tree and was shocked to see that all my USB devices show up EXCEPT my scanner!
    Mechanically, the scanner appears fine (even when I run its 'Hardware Test') but no matter what I do I cant get the Mac to 'see' it. I have reinstalled the HP scanner software old AND new, but to no avail. Although, I'm sure that even with NO HP software on my Mac, the System Profiler should still be detecting a USB device on its tree.
    Just out of curiosty I connected my scanner to my old emac (my girlfriend has had it for a few months now) and it has the same problems there too!! WEIRD OR WHAT? The emac is STILL running on Panther - although during the months AFTER I gave it to my GF there has been some minor OSX Panther upgrades installed.
    Is it just coincidental bad luck that my scanner became faulty when I changed mac and operating systems? Or is there an OS X Tiger problem lurking somwhere here?
    PLEASE PLEASE can someone offer suggestions!!!!????? It is a lovely looking, decent scanner which was not cheap to buy and is only under 2 years old!!!

    Looks like you're using software for this scanner that was for Panther only.
    Try downloading HP's version of the scanner's software for Tiger.
    http://h10025.www1.hp.com/ewfrf/wc/softwareList?lc=en&cc=us&lang=en&dlc=en&produ ct=303641&os=219
    And run software update to make sure you're running the latest Tiger update.
    If you're already doing this, or it still doesn't work, it could be a damaged USB cable (as your girlfriend Panther system doesn't see it either).

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