Mac Mini with Major Problems
I'll try to make this short, but it is a looonngg problem.
About one month ago my Mac Mini began having problems when I boot up. The computer would freeze on the opening page where I put in my password. My wireless keyboard and trackpad would not work. This would be interminent at first but progressively got worse.
I spent hours on phone tech support. Finally realizing that would not help I drove the 100 mile round trip to the local Apple store for a Genius bar appointment.
The first appointment (there have been 5 - meaning 500 miles) resulted in them doing a clean install of Lion. I took the computer back to the office and guess what, the same problem.
I drove back to the Apple store, the Genius did some more work and proclaimed it fixed. It was, for about 3 days when everything started again.
More time now on tech support. One more trip to the Apple store.
This time they kept the Mac Mini for about 4 days are replaced the logic/mother board.
I got it back to the office on Thursday. Everthing works great.
Until today. I boot the computer, it gets to the screen that has the apple on it - then nothing.
I manually power it down and reboot. Same thing.
I've set up ANOTHER appointment at the Genius bar tomorrow.
My question: can I demand that they replace this machine. Between work and home I have 2 Mac Mini's, a Macbook Pro, a Macbook Air and 2 iPhones. I've never had this type of problem. I'm really tired of this.
I purchased this in February so it is in warranty.
Thanks
rwgleaves wrote:
I took it to the Apple store Genius bar today - my 5th trip - and they did just what I'd hoped. They replaced the Mac Mini with a brand new machine.
This is why I buy Mac/Apple!
Excellent new, sorry you had so much trouble on the way. And yes, Apple Stores are awesome!
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I have installed OS X Yosemite on a Mac Mini with a "homemade" fusion drive. The update seems to have completed, although the following problems are evident:
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Any suggestions, pointers, fixes?I have installed OS X Yosemite on a Mac Mini with a "homemade" fusion drive. The update seems to have completed, although the following problems are evident:
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Thanks in advance.If you are not able to actually examine an iMac carefully before you buy, the risk that the glossy screen may not suit you is a real issue which has to be considered. Imagine that you bought one and found it to have the same problem as the Sony display you tried and had to return?
Ultimately, the actual performance of the system is remarkably unimportant in most situations. The majority of users and uses would not show markedly different operability between a brand new Mac Pro and older G5, even though in terms of specification and benchmarking, the two are like chalk and cheese. The fact is that while the Mac Pro would be greatly faster, OS and software, not to mention the user him or herself, are all quite inefficient.
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HI All,
I was going to purchase the mac mini that was geared up to work best with OSX server however that option is now no longer available and the mac mini's have downgraded slightly in terms of quadcore processors and 2tb harddrives.
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I have a 3th Gen Apple TV and a late 2012 mac mini with IOS 10.8.3
- Connected thru HDMI to an ASUS monitor
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- I can see the Airplay icon on the screen
- I can select my apple TV on the icon pull-down menu (first time it asked me for apple TV password)
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Any ideas on how to troubleshoot?
Additional Info:
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Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting AirPlay
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
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Connection Mac mini with lcd 32' (daewoo sensi)
Hi
i m trying to connect a lcd daewoo 32 to a MacMini
this works with dvi/sub 15 but there is no access to zoom ,panorama or 14/9
only 4/3 and 16/9 are available
the lcd give access to these options when connected to a dvdplayer with yuv
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should i connect the mac mini with dvi/hdmi link to access
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i allready downloaded this before posting , i'm not sure it helps
let me try to be more specific
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with the dvi/yuv adaptator , it seems that the mac ( or the card) can not send this signal . Too bad , the tv with yuv connection accepts zoom , 14/9 ...
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not overscanned , but small
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Hi simon2010,
as far as I can see, I have resolved it...
Just so I didn't write over my functioning disk in the Mac mini, I took it out and put a spare one in. (Would have saved me going back to the Apple store to get it re-imaged if it did fail.)
I created a Mountain Lion installer on an 8GB USB stick, and first installed 10.8.4 (the latest at the current time) on my MacBook Pro... it worked fine, so I knew the installer stick had no problems at all (that's one thing to rule out of the list of potential causes).
With my spare hard disk in the Mac mini, I then went to try to install 10.8.4 on it, with my 16GB non-Apple RAM in it. It failed as usual in the way I expressed originally.
I then just swapped my 16GB RAM for the original Apple 4GB RAM (2x2GB sticks) which I put back in the machine, and I tried re-installing. No problem whatsoever - it installed perfectly.
It's the RAM! Even though my RAM works perfectly once installed, the Apple OS installer refuses to proceed if Apple RAM is not in. I put my 16GB RAM back in after installing the OS and all is fine.
I'm quite surprised Apple has done this.
Have you changed the RAM? Let me know if it's the same problem or you have some differences.
I assume it will install fine if I put the orignal HD back in, again if I have the original Apple RAM in of course.
PS. Also to note, the point where it failed in the installer with my 16GB RAM in, with the original Apple RAM in it took an incredibly long time towards the end of the bar moving across the screen; it says "5 minutes remaining" for at least 15, maybe 20 minutes, but gets past it eventually, then does a reboot to continue its install. -
After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer. The rainbow wheel was runnig 8 hrs and I turn off mac mini by power button, then I turn on mac mini with key Shift and p/w, checked HD. My HD has
capacity 499.25 GB used 86.91GB. Is there a solution to fix this problem axcept the reinstall os?Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in safe mode.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
for k in /Sy*/L*/Ex*/{,.?}*.kext; do test -f "$k/Contents/Info.plist" && /usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$_" | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo $k; done | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
sudo defaults read com.apple.loginwindow LoginHook | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
Repeat with this line:
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 4
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null | open -f -a TextEdit
Remember, Steps 1-4 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
I cannot purchase a new Mac mini because the printer and touchscreen monitor I want to use do not have the supporting drivers for mountain lion (10.8), or the companies' tech support says things like "it should work" not "it has confirmed functionality." Therefore, I feel forced to look into used or refurbished Mac minis with 10.7 or 10.6. Apple's refurbished page currently shows only two Mac minis for sale - both have OS X server, which also comes with Mtn Lion. This leads me to my question: Is my best bet to find a used or new-in-the-box (but sitting on a warehouse shelf) Mac Mini from 2011 or so with 10.7? Apple is of little help with only two refurbished machines with Mtn Lion. Two potential problems come to mind - slower dual core versus quad core processors, and 2.0 USB ports instead of 3.0. I wish I could just buy a new Mac mini with the 10.7 as this OSX has confirmed compatability with the touchscreen and printer drivers.
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http://www.gainsaver.com/Catalog/Detail.aspx?cICode=168550&CID=103&SID=MC936LL/A &gclid=CNLoq4-TnrcCFYZaMgodiS4AGg but have no idea how reputable, or what "pre-owned" might mean to them. Are there Apple-certified refurbished products out there besides Apple? If we were going to buy a "pre-owned", used or refurbished item, are some companies better to work with than others? Any other leads?
Also, do you see where you can upgrade some of the components on the right side of the screen at gainsaver.com? What do you think about having a 3rd party company like this install, say a hard drive (they don't list whether any of them are Fusion or SSD) or RAM?
Yes, ebay has many used Mac minis but it has been hard to find the one with the quad core that I want with the older OSX.
We don't want to run Parallels or Fusion, etc. We'd like to just stick with Apple and products that are compatible.
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