Mac mouse and keyboard

Bluetooth wont work on my mac how can I connect my mouse and keyboard, I have a small USB mouse to make the process but bo keyboard

As I said above I keep a wired mouse as a backup always plugged in. And I use a wired (non-apple) keyboard.
IMO all users of BT mice and keayboards should keep wired versions handy for when bluetooth is having one of its "bad days".

Similar Messages

MAC Mouse and Keyboard Do Not Work, when I am trying to re-install the OS using "Command R" option

I am trying to re-install MAC OS 10.8.2, but when I hold "command R" I am asked for the firmware password, but the keyboard and mouse do not work.
If I only select "option" during the boot up process it will ask me for the firmware password, keyboard and mouse work, but I can only select the HD option.
Can someone advise what is the problem here, and your resolution.
I have tried different commands "option + command + R' with no luck.

I tried what was provided on the link, but it is not working.
I hold it down, before the gray screen and the chime, but it only prompts but the firmware password.
I tried based on the specific order in the support document and at a random press and hold.
No go any other thoughts?

TS3048 turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?

turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?

Try resetting the SMC (no peripherals required).
Barry

Mac mini loses mouse and keyboard after sleep.

Hi Everyone:
I recently bought my Mom one of the new Mac mini (I'm a PowerBook user myself), and she's running into some puzzling problems which, while minor, are sufficiently annoying as to confuse poor old Mom.
The system egnrally runs fine after you turn it on, until it goes to sleep. After some undefined period in sleep mode, the Mac mini appears to "lose" the USB keyboard and mouse which is plugged into it. If you press a mouse button or a keyboard key a few minutes within the system going to sleep, the system will wake up and both will work. If you wait a longer period of time (say, 20 minutes or longer, although I haven't sat and timed it at all), pressing any key or mouse button does nothing, and you have to wake it from sleep by using the power button. Once awake, the keyboard and mouse do nothing. The only way to get them back is to unplug both of them (the mouse is chained through the keyboard as the other Mac mini USB slot is used by Mom's UPS), and plug them back in so the Mac mini can re-detect them on the bus, after which everything is happy again until the system has been asleep for too long.
Has anyone experienced this? Both the mouse and keyboard are genuine IBM (as in: made by International Business Machines), although are several years old (I bought them when I worked for IBM, and IIRC they were amongst the first models of USB keyboards and mice that IBM offered, if not the first).
In the interm, I've lent Mom my Apple Bluetooth mouse and keyboard, which has (as you would expect) worked flawlessly. This problem may "solve" itself -- I'm hoping to take Mom out later this week to buy her own Apple Bluetooth mouse and keyboard at the Apple Store.
The other problem, however, isn't as easy (or necessarily as cheap) to fix. Again after the system has been asleep for some time, it often (but not always) changing the resolution of the monitor when it wakes up. I have the mini set to use a reasonable 1024*768, but sometimes when it awakes it will suddenly be set to 800*600 or 832*624. Sure, you can change it back, but that's major surgury for Mom (and I'm moving cross-country next week, and won't be able to just "drop by" to fix system problems). The monitor is an Ambra SVGA model (Ambra was a brand-name of inexpensive PCs that IBM sold some years ago), and never had any such problems on her last (Intel-based) system the mini is replacing.
The whole purpose of the Mac mini is to "bring your own" Keyboard, Mouse, and Monitor -- but in our case the keyboard and mouse don't work at all after sleep, and the monitors resolution gets dynamically changed after sleep. Has anyone else encountered this situations, or any solutions? TIA!
Brad BARCLAY

Hey Jan:
I've seen quite a few posts in this regard with non-Apple mice and keyboard.
Well, the mouse and keyboard are quite old -- it could be that they're having a problem dealing with identifying themselves on the USB bus during sleep, or aren't identifying themselves fast enough at wake time. I'll just have to replace them I guess.
I've never seen a sleep resolution switching problem except on a VGA adapter to DVI connection to an old tube monitor.
Well, this is a pretty vanilla CRT monitor circa about 1999, so yeah -- it could once again be an age issue, and the fact that there is a DVI -> VGA adapter involved in the middle.
For worrying about fixing Mom's Mac, setup her remote VNC software (Apple Remote Desktop Client) and use the free Chicken of the VNC admin program.
I am quite familiar with VNC. As much admin as possible will be done by SSH, but I will have VNC in place before I leave. The big problem is going to be the fact that I'm going to be several timezones (and over 4000 km) away, so I won't necessarily be available at a moments notice to help her with this sort of thing.
The CRT issue we might just have to deal with by having her always run it at 800*600 (I don't think she'd really notice the difference, and as her eyes aren't what they once used to be, the slight size increase may be more confortable for her in the long run) until such time they she can afford to buy a nicer display (I did my duty as a son buying her the Mac mini and an iSight camera -- she has to take care of the rest ).
Yaz.

TS3048 I am usng a bluetooth keyboard with my Mac and some of the keys are not working. They are the numbers 1 through 9. I have gone through the troubleshooting for mouse and keyboard and everything looks good. How can I get them to work again?

Hi, I am using a Mac computer that my husband set up. I have worked on it recently with no problems. Today, I am having problems with the bluetooth keyboard not working properly. The numbers 1 through 9 do not work. I have gone through troubleshooting wireless mouse and keyboard issues and everything looks good. Except, when I check the keys on the keyboard viewer, these keys still do not work. The webpage guides me through and at this point I do not know what to do next, because the keyboard is still not working properly. I sure hope there are some experienced people in the community to help me. What should I do?

Hi:
I wish my suggestion had gotten you further.
I do suggest you try to connect the keyboard again. The request for a number is a step in it trying to pair. If it gets by the number, it sometimes takes a little while to get connected. If you are unable to get it connected and want a new one, I have been using Apple Bluetooth keyboards for years - and I like them. The one I have (the newest model) only uses two batteries and is very thin.
Speaking of batteries, if you are not already doing so, you might consider rechargeables. I have a drawer full of them and use a 15 minute charger. I go tired of buying batteries and rechargeables are environmentally friendly to boot. At the moment, I use 2450 mAh Energizers and a 15 minute Energizer charger (all purchased new on eBay at a very reasonable price).
I am far from an iPad "expert," although I have one. If my suggestion below does not help, post your question in a separate thread in the iPad forum.
I had a terrible time syncing my iCal on my Mac with my iPad iCal (confusing - hopefully it makes sense). I quit using iCloud as that added to the confusion. There is a facility to one-time sync items. When you connect your computer to your iPad, iTunes opens. The system begins a process (automatic backup and so on). After it finishes, you can click on "info." At the bottom of the screen, there is an advanced section. You can select any of the items and then force it to sync. The iCal information from your computer would be deposited on the iPad.
After all that, I do not use a Google calendar so the information may be worthless to you.
If you want to reset the iPad to factory settings, you can do that when it is connected to iTunes (one of the options). Me being me, I try never to erase anything.
Barry
Message was edited by: Barry Hemphill

Mac Pro late 2013 mouse and keyboard

Today I receive my new Mac Pro late 2013. With my big surprise is without mouse and keyboard.
Which keyboard and mouse I have to buy?
Cable or wireless?
How and where connect?
I also see in the online store there is only cable keyboard USB 2 but the Mac Pro have only USB 3 ports.
Please help me. I'm very frustrated. I have this new fantastic computer front me and I can't do nothing.
I look every where but I not find any information about.

You can use wireless keyboard and mouse.
http://store.apple.com/us/product/MC184D/B/apple-wireless-keyboard?fnode=56
http://store.apple.com/us/product/MB829LL/A/apple-magic-mouse?fnode=56

Bluetooth mouse and keyboard go off exactly the same time, and don't connect agian after ive installed the mac os x 10.8 updates please fix this apple

After Installing the mac os x update for 10.6.8 ive recentley in the last couple of days the bluetooth mouse and keyboard going off at the same time ive looked at some help but i feel like this is a software bug after installing so any other suggetions than taking it into an Apple Store,
I hope apple fixthis problem in there next patch update.

Hi,
Welcome to the  Discussions
Does the App launch form the Applications Folder rather than the DOCK ?
The icons in the DOCK are links to the App. Sometimes this link can get broken.
8:37 PM Sunday; December 27, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Why do I sometimes suddenly lose Bluetooth from my Imac? I use it for my wireless mouse and keyboard. I then can't find it in system preferences but have to shutdown my Mac and hope it comes back

This is an infuriating problem and wondered if it happens to other people too and if I am doing the right thing by turning the Mac off then on again.

Hi there vickivoo,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
-Griff W.

My pointer keeps turning into a colorful spinning pinwheel. Mac OS X (10.5.8) using a wireless mouse and keyboard, desktop computer

My pointer keeps turning into a colorful spinning pinwheel. Mac OS X(10.5.8) using a wireless mouse and keyboard ,desktop computer.

The spinning wait cursor (or "beachball") generally means there's some problem that's causing the current app to freeze, or slowing down the current application, or that's slowing down the whole system.
Here's an overview of the spinning wait cursor.
Make a backup first, using the Disk Utility tool booted from your installation DVD to external storage. This backup to ensure you still have access to your most current and complete data, shut this be a problem with your hardware.
Then use Utilities > Activity Monitor.app and the Utilities > Console.app tools to see what's going on, and whether there are related errors being logged.
There are some general troubleshooting articles around, too.

HT5639 I have downloaded Windows 8 on my Mac Pro 13'' retina display. The first few hours everything worked fine until I open windows today and the trackpad/mouse and keyboard aren't working. Ive tried resetting windows but it didnt work. help appreciated

I have downloaded Windows 8 on my Mac Pro 13'' retina display. The first few hours everything worked fine until I open windows today and the trackpad/mouse and keyboard aren't working. Ive tried resetting windows but it didnt work. help appreciated thanks

It sounds like it is time to restore from the backups you made just before making the disk changes.
You can re-partition and restore your backups. If you didn't make backups first (you were warned that it might damage things and to make sure you had a good backup) then you will need to repartition everything and reinstall from scratch...

Huawei e220 hangs on Mac Mini G4 and USB mouse and keyboard slow way down

I have a Mac Mini G4 running os10.5.8 My mouse and keyboard are a creative wireless combination that go to a USB hub then to the USB port on the mini. When I use my Huwei e220 wireless broadband modem, it frequently hangs when disconnecting, and the mouse and keyboard barely work. Activity monitor shows the CPU load is not very high at all, yet the mouse is almost stuck. If I put the computer to sleep, then it comes back and works fine. Its a bit of a hassle, and seems to be specific to the USB on the mac mini.

Is the modem connected via USB?

Bluetooth mouse and keyboard do not work

I purchased an iMac G5 about 6 months ago. I got it with a bluetooth mouse and keyboard. I have had trouble with it from day 1. Apple had me replace the logic unit, and it worked for a couple of weeks. Then as soon as the 90-day warranty for complimentary service ran out, it began working sporadically. Now it doesn't work at all. It says I don't have a bluetooth module installed or attached to my computer (which is what it said before the logic unit was replaced. The computer works fine with a USB mouse and keyboard. Had I known bluetooth was so tempermental and difficult, I sure wouldn't have got it with my computer.
Unless there is a smart person out there who knows what is going on, I guess I need to buy a new USB keyboard and mouse. Anybody interested in buying a bluetooth keyboard and mouse cheap?

Russell,
The warranty period on your mac is 1 year. The complimentry phone service period is 90 days unless you have a hardware problem. I'd say you likely have a hardware problem and will not be charged for the phone call.
I'd suggest 2 things:
1. Sign up for Applecare as has been recommended countless times.
2. Make the call to tech support and see what they say about your problem.
Good Luck,
John

Brand new IMac 27 bluetooth mouse and keyboard not connecting for eight minutes after start up.

I have a new imac 27 that has worked flawlessly for three weeks.
All of a sudden, when starting up the mac boots fine but the bluetooth mouse and keyboard are non responsive. This state is maintained for between 7 and 8 minutes then both mouse and keyboard start working and continue doing so for the rest of the day....until the next restart and the whole saga repeats itself.
Both sets of batteries are fully charged.
I have scoured different sites and tried any suggestion that made any sense, to no avail. All I am able to do at the moment is to do the time, wait the 7 to 8 mins. and then all's good.
My first Mac and this is very annoying especially as Apple must be aware of this issue but no solution is forthcoming!
Any suggestions/workarounds would be great.
Thanks

if you are using rechargeable batteries sometimes they don't stay charged for as long as they should try using alkalaine batteries and see if the issue still persists.
also try doing an SMC reset, the following article tells how to do this:
http://support.apple.com/kb/HT3964

Wireless Mouse and Keyboard Install Problem

I am trying to install my wireless keyboard and mouse onto my Mac OS X 10.3.9. My dad had this computer before me and had the mouse and keyboard paired and working. After it was shipped to me, I attempted to pair these again with no luck. THe bluetooth won't recognize either and if i try and run the KeyboardandMouse.pkg as instructed, the icon simply isn't there when I insert the disk. I've attempted to pair using the system preferences, but it cannot locate either the keyboard and mouse. Yes, I do have new batteries installed and the lights do blink when switched on. Any help is appreciated. Thanks.

Hello again:
Try trashing the BT preference file (com.apple.bluetooth.plist) and restarting.
If that does not work (although it will take you a bit of time), I think I would try an archive and install:
http://docs.info.apple.com/article.html?artnum=107120
Barry

Wireless Mouse and Keyboard don't work under bootcamp. Any suggestions?

I installed Windows 7 through Boot Camp. Everything works, but my wireless mouse and keyboard. If I add a wired mouse and keyboard, they work. Have reinstalled Bootcamp a few times, but when I try and add the devices. they are seen, but then can't pair.
Any help would be appreciated.

Well, the 'unplugged' reference was noted earlier and I wasn't sure if you'd get a
better response than a standard suggestion to try the other ideas in this link first
•Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
before actually performing the SMC, that is a dragnet kind of catch-all, sometimes.
All of my keyboard & mouse units are USB and I've gone as far as supplying the
mouse and other peripherals with a powered USB hub; so power from the Mac
isn't spread too thin. The keyboard is one of the only items that should be attached
to the USB port; as it has to work on startup pre-boot keyboard shortcuts... Such
as SafeBoot, PRAM reset, and others where you need a live keyboard and BT
may not be up to the task of being ready. Three going on four of my Macs have
bluetooth capabilities for those items; but I can't justify the continual upkeep cost.
Spare USB keyboards and a few extra mouse are handy as troubleshooting tools, too.
There are some USB keyboard references among search results in this linked page:
https://www.google.com/?gws_rd=ssl#q=Apple+USB+keyboard+troubleshooting
Perhaps the SMC pre-reset suggestions may help resolve the issue, if not, try reset.
Good luck & happy computing!
edited

Mac mouse and keyboard

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