Mac no longer sees 2G iTouch

After syncing fine for months, my Mac Mini last week reported an "unknown" error after trying to sync with my 2G iTouch. Then it suddenly stopped detecting the iTouch altogehter. The facts are these:
1) iTunes 8.2.1 (6)
2) OS X 10.4.11
3) iTouch OS 3.0 (7A341)
4) iTouch model MB528LL, 7 Gb
5) Mac detects and syncs with other, non-iTouch ipods (nano2, nano3, shuffle) with no problem.
6) Mac does not detect iTouch at all. iTouch will not even charge off Mac
7) iTouch is detected, interoperates with and can be charged by old HP computer running Windows XP with no probelm.
8) Have rebooted the iTouch several times to no effect.
9) Have reset all settings on the iTouch to no effect.
10) Have tried connecting using several different cables (all of which have worked fine in the past) to no effect.
11) iTouch works fine in all other respects. I can charge it off the PC or by using a standalone charger. Can download apps, get updates, get email, surf web. Just can't by seen by the Mac anymore regardless of which cable I use.
Wondering if this has something to do with upgrading to OS 3 on the iTouch. Problem started after that. Am I supposed to change a setting in the iTouch or make some change on the Mac in order to have the Mac recognize the iTouch after the upgrade?

Welcome to Apple Discussions
As you may have discovered, just because the other iPods sync, your touch doesn't. The reason for this is that the touch and iPhone use something named Apple Mobile Device Support to handle the communication between iTunes and the touch.
The following article will tell you how to completely remove iTunes and associated pieces of software before reinstalling iTunes and correcting the problem: http://support.apple.com/kb/HT1747
This should correct things but to be totally sure, restart your Mini before you try connecting your iPod again.

Similar Messages

  • ITunes 10 (Mac) no longer sees my iPhone 4

    iTunes no longer thought it was installed on my computer. I installed it, I re-associated my  music, and then I tried to sync my phone, but because I manage music manually, I was getting an error message. I called Applecare to see what the error message meant. After 45 minutes on the phone, we determined that I could sync my phone, and then just restore it to the most recent backup.
    Before I did that, I transferred my purchases from the phone to iTunes one more time to be safe. When I had time later, I sat down to begin the sync process.
    THat's when iTunes stopped seeing my phone. It connects and I see the little wheel turn, but then it disappears.  image capture launches and connects to my phone, and in the iTunes *menu* it sees my phone, just not in the sidebar.
    I tried right-clicking on it to start the restore process as soon as it showed up in the sidebar, but that didn't work.
    I have updated iTunes.
    I have re-installed iTunes (although in Lion you can't delete it completely so all I could do is install it over the existing version of iTunes).
    I have gone through all of the checklists in the support section. I have changed the cable, I have changed the USB port, the phone is fully charged.
    I spent half an hour on hold yesterday with Applecare and never got through to a tech. In order for me to actually be able to get on the phone with them, it means that I have to use my boyfriend's phone for however long it takes, and he's not always home when I have time to call Apple.
    Anyone got any other ideas? Every other document I have found in the KB is for pre-Lion. I cannot find anyone else that this is happening to that is on a Mac and on Lion and on iOS5 and the latest version of iTunes. What am I missing?

    Help that came up after I posted had a solution: http://support.apple.com/kb/TS1538

  • Mac no longer sees old external drive, or new external drive

    I have been using a Seagate external drive for months. All of a sudden, my Mac doesn't see it in Finder (Or Disk Utility), and no longer mounts it. I bought a new Drive today and when I plugged it in, my mac doesn't see the new drive either. (WD My Book) I have seen a lot simular threads but nothing is working for me. Any help would be greatly appreciated

    Does the time machine volume meet the requirements?
    -internal drive, not start up disk
    -XSAN volume
    -USB drive
    -fire wire drive
    -eSATA drive
    -network server via AFP (from machines running Leopard), including machines running file sharing
    the volume must be formated as Mac OS Extended or Mac OS Extended (case-sensitive)
    You can't use:
    -Boot Camp partition
    -iPod
    -disk image
    -AirPort Disk
    -iDisk

  • Mac no longer sees external USB audio device

    Under System Settings/ Sound, I no longer see my Yamaha Audiogram 3 listed as an input OR output device. When plugged into the USB connector, I have power to the device. I tried a different USB port... same thing. I reloaded the driver, rebooted still no luck. Any help is appreciated.

    I am also having this problem as it seems recent it may have something to do with updating to the new OS i think it was... 10.6.5?... I have also tried reinstalling Yamaha drivers and a few other things but with no luck.
    if anyone has had a similar issue resolved please post, it seems a few people are having this problem

  • HT3728 After upgrading to mountain lion, my Mac no longer sees the Time Capsule.  What am I doing wrong?

    After I upgraded to Mountain Lion, my Mac cannot access the data disk on the Time Capsule.  Who else is having this problem and have you been able to solve it?

    Bonjour PanicRev16
       I use Grapher 2D 3D on my early 2006 iMac, but I tried it on my wife's Macbook Pro with Lion then Mountain Lion : no problem with Grapher 2.1  3D gcx files, Grapher 2.3 loves them !
       You can try the 3D Grapher 2.1 files from the website  http://y.barois.free.fr/grapher/  and see the result on your Mac Mountain Lion.
       I updated Grapher documentation and bugs of this website on 15th december 2012 (Lion, then Mountain Lion).
      Au revoir,
    YB24

  • Upgraded my iphone 4s and running 10.6.1 itunes latest version on older mac. My mac no longer sees my iphone

    Hi
    I am runing older G5 dual on OSX 10.5.8 and have upgraded as far as I can. Just upggraded mu iphone 4s to 6 and now I cannot see it in itunes. Message tell me I need to upgrade my itunes but I can't go any furhter on my Mac.
    I am demented, need to back up all my music, contacts and diary, but do I really need to buy a new mac to do that!!!
    Please help.
    H

    iTunes 10.7 does indeed work on OS X 10.8 Mountain Lion. Do you mean you have Mac OS X 10.5.8 Leopard? If so, and you updated your iPhone 4S to iOS 6 on some other computer, then you may be out of luck synching to your 10.5.8 system, but you can get and try 10.6.3 here:
    http://support.apple.com/kb/DL1575
    Regards.

  • My Garmin plugin for Mac no longer sees my connected device

    I updated Firefox to 34.0.5, Every time i now log into Garmin for updates it downloads a Communicator Plugin but then it no longer recognizes my Garmin device (after restart) - says it cant detect the device even though it is plugged in (to my laptop, running OS Mav.

    There were both versions present so i disabled 4.1.0.0; did note that 4.2.0.0 is a Beta. Always Activate switched on for this one checked but sadly it says No device connected & then tries to locate it, unsuccessfully....
    ''ideato [[#answer-667081|said]]''
    <blockquote>
    Hello Frank1234, it seems (in your system details) that you have 2 versions of plugin installed, any luck if you disable the older "Garmin Communicator Plug-in Version 4.1.0.0", keep only the latest "Garmin Communicator Plug-in Version 4.2.0.0" ?
    thank you
    </blockquote>

  • Mac no longer sees airport

    On Monday I lost my internet connection.  I use an airport extreme (4gen) connected to DSL.  Connecting the DSL line directly into the iMac did not work either, then I called tech support and found out the local server for AT&T failed.   After AT&T got the server back up, I was able to use the wired connect to the DSL modem, but the airport would only give me a blinking yellow light.  Now the airport utility can't see the airport at all, so I can't check the settings.   I have restarted everything more times than I can count.  I restart in order - modem, airport - mac.  All software is up to date.   I didn't have any updates for the airport needed, so that didn't change.
    What can be done if the airport utility can find the airport?  It's six inches away.

    Jonathan Lyons wrote:
    What can be done if the airport utility can find the airport?
    temporarily run an ethernet cable from one of the LAN ports () of the extreme to your Mac. that should enable airport utility to see the deice.

  • ITunes + iPhone 3G = no longer sees

    Hello,
    I have a problem with my iTunes, it no longer sees my iPhone 3G.
    Here's what I did:
    - I uninstalled the Asus AI Load (manages the power of the USB ports when products Apple is connected).
    - I deleted all the iTunes preferences (folder "iTunes" in Music).
    - Depending on the Apple forums and the docs, so I put the DFU mode and I restored.
    - I completely uninstalled components Apple and I have reinstalled (the last DL
    iTunes).
    Nothing worked!
    I am in Windows Pro 7 x64, x64 with iTunes + iPhone 3G 4.1.2.
    My mac, it is well recognized. By cons when I plug in Win, my iTunes stopped responding, but such moves well and I recovered photos.
    If you have any tracks would be cool because I like (finally) to synchronize my phone!
    Thank you in advance and excuse my broken english
    Bye

    Well I'll give this a try, but I see no reason why this should necessarily help. My phone has been plugged into a USB port on an Iomega MiniMax external hard drive and has been instantly recognised for weeks before a couple of nights ago.
    Its extremely frustrating that on a £1200 computer you only get three USB ports - absolutely pathetic considering the mini has 4. I've seen apologists for Apple saying that the keyboard gives you more, but what if you use bluetooth? And as anyone knows - try using a keyboard hub for anything more than a mouse, and misery soon results!

  • Connection To Airport Extreme Good, But It No Longer Sees Internet?

    I have my airport extreme daisy chained to my verizon wireless router with an Ethernet cable, and this has worked great until now. My verizon wireless router is still working and connected to the Internet, but my airport extreme no longer sees the Internet yet I am still able to connect to it with my Mac book.

    When I connect wireless to the AE it shows a connection to it, but I am unable to access the Internet. When I connect wireless to my primary router I am able to access the Internet.
    This is why I believe the AE is not connected to the Internet.
    I tried the unplug for 15 minutes and plug it back in with no luck. I do have a green light on, I am showing a connection to it from the Mac book, but still no email no web surfing, no Internet. If I unplug the Ethernet cable from the back of the AE and connect it directly to my Mac book Internet works just fine. So the feed is good, but no wireless Internet coming from the AE.

  • Solaris 11 host no longer sees a ZyXEL wifi network router

    This issue is on a Toshiba Tecra M10 running Oracle Solaris 11.1 SRU 0.5.11-0.175.1.0.0.24.2
    The once functional wifi network iwh0 (net1) no longer sees a ZyXEL NBG-416N wifi network router.
    The e1000g (net0) can connect to the router when direct connected via TP ethernet cable from the laptop wired ethernet port.
    There are other wifi networks visible from iwh0 (net1) when the command 'dladm scan-wifi' is run.
    When attempting to connect with the 'dladm connect-wifi' command (I know the command is good I recall it from the shell command history) .. I get "no wifi networks with the specified criteria are available"
    The laptop is able to connect to one of the other wifi routers over this interface however not my own router (which appears to no longer be visible from Solaris 11.1).
    I am able to connect to it from an HTC mobile phone and a Windows 7 laptop.
    Removed wifi cache file /system/volatile/dladm/network-datalink-management:default.cache.0 and rebooted. No joy.
    If I boot from the Solaris 11 DVD, I can still not see the expected wifi router.
    At this point I am suspecting the ethernet address of the M10 iwh0 (net1) interface.
    'dladm show-phys -m' lists the interface ethernet mac addresses (even if not plumbed).
    Connected to the router (from alternative system, over wifi) and looked around. Noted the logs had a messages "possible DNS-rebind attack detected: a-0.19-*8d9zff4tq7njzcj.avts.mcafee.com" that seemed to start about the time I lost sight of the network? Can no longer say for sure as I restarted the router and it seems to have lost those log entries.
    Contacted the ISP who provided the ADSL/router for use with their FTTC service offering - they are not aware of any 'protection mechanism' on the router that might mask a misbehaving mac-address.
    Tried changing the mac-address on the iwh interface with 'dladm set-linkprop -p mac-address=06:05:04:03:02 net1' and ran 'dladm scan-wifi' without success (then reboot with 'init 5') resets to original but after reconfiguring again -still not available.
    If anyone can help .. perhaps having seen something like this and solved it .. or even simply help with better troubleshooting, please advise.

    Okay .. I changed the routers 'channel selection' from 13 to 7 and this wifi router network ESSID is again visible to the Solaris 11 instance. I expect the other OS's cater for this a little more elegantly?
    ~ # dladm show-linkprop net1 | grep -i channel
    net1     channel             r-   7            --           --
    ~ #
    It seems the channel property wont be visible unless there is a connection (I suppose obviously).
    I expect another router has moved into the radius close enough to interfere?

  • Mac no longer recognizes external disk

    I have an external disk that I reformatted in FAT32 as I share it with an old PC while I am doing file transfer from PC to Mac. This worked fine for a week and then today all of a sudden the Mac told me I should nt remove the external disk ( I had nt touched it. it was still connected via the USB port) and since then it no longer "sees" the external disk. However the PC continues recognizing it. I have swithched everything off, plugged and unplugged, but no success. HELP!

    I did that.
    But nothing happens. I guess cmd e doesn t do anything if the Mac doesn t realize that I have an external disk connected!
    I have eliminated all hardware pbs in my reasoning. Am I right?
    - disk is ok as it is visible to PC
    - cable and connector are OK as external disk works with PC
    - FAT32 format is ok as it was readable by Mac for a whole week. (and it stopped suddenly while I was n t even accessing disk and the disk disappeared from Finder AS IF I had pulled out the USB port without disconnecting. Mac even ACCUSED me of doing so on screen)
    - Mac USB port is ok as I use it with camera
    Any other suggestions? Should I take the apple to a store? It is only one month old so under guarantee

  • MacBook Air No Longer Sees Remote External Drive

    I have an iMac with a FW800 connected external hard drive. I use it for Time Machine backups. Also use an Airport Extreme for wireless connection. My MacBook Air at one time was able to "see" that external drive via the Airport and I used it to backup the laptop with Time Machine. Now, all of a sudden, the MBA no longer sees the external drive. What has happened? I use the MBA only occasionally, and told Time Machine to backup only when I tell it to. So, LOTS probably has changed since the last backup. But, what change has broken this connection? My iMac sees it just fine and does Time Machine backups just fine. When I want to share the DVD drive of the iMac, that works as it should. I just can't see that dang external drive any longer. Both machines are at 10.5.6
    Can you folks give me some places to start looking to get things working again?

    Does the time machine volume meet the requirements?
    -internal drive, not start up disk
    -XSAN volume
    -USB drive
    -fire wire drive
    -eSATA drive
    -network server via AFP (from machines running Leopard), including machines running file sharing
    the volume must be formated as Mac OS Extended or Mac OS Extended (case-sensitive)
    You can't use:
    -Boot Camp partition
    -iPod
    -disk image
    -AirPort Disk
    -iDisk

  • My old PowerPC G4 no longer sees any wireless networks

    My old PowerPC G4 no longer sees any wireless networks. The PowerPC and my new iMac was powered off for a week. When I powered them on, the iMac found the usual wireless networks that are seen around here but the PowerPC did not see ANY! Even though they sit next to each other!! The G4 worked fine before and was connected to the internet.
    The G4 has an AirPort card in it and IS enabled. Is the problem with the card (how do I verify?) or did something get turned off on the re-boot?
    BTW the AirPort card does shows up in the system info and has firmware version 9.52 but states that "wireless network not available" under the Current Wireless Network.
    How do I fix this?
    Please Help!

    As this is an old G4, I presume you have a PCI network card.
    I had a similar problem on my son's old G4. After a lot of messing around thinking it was a software problem, I discovered that the antenna was damaged and did not make a good connection to the card. I could get it to work intermittently by pushing it on. The solution was to buy a new card.
    So try manipulating the antenna connection at the back of your mac to see if you can get a signal.

  • My MacBook Pro no longer "sees" my LaCie External Drive

    Hello,
    I need you help with this one. My MacBook Pro no longer "sees" my LACie extrenal hard drive. In the System Profiler (under FireWire) the drive is listed as:
    FireWire Bus:
    Maximum Speed: Up to 800 Mb/sec
    Unknown Device:
    Manufacturer: Unknown
    Model: Unknown
    Maximum Speed: Up to 800 Mb/sec
    Connection Speed: Unknown
    Can anyone help me to correct this issue? Thank you in advance for your help!!
    Nat

    HI,
    MacBook Pro Mac OS X (10.5.8)
    You posted in the Safari forum. Try posting in the Leopard or MacBookPro forum instead.
    MacBookPro Forum
    Leopard Forum
    Did you free up disk space? http://discussions.apple.com/message.jspa?messageID=12132180#12132180
    Carolyn

Maybe you are looking for

  • Web.show_document working with abnormal parameter

    I was opening some web pages from forms 10g using:      web.show_document(url, '_blank'); in a button pressed trigger. That worked fine, except it continually opened new pages. If the button is pressed 10 time, 10 pages opened one after another. I wa

  • Calendar crashes when importing

    When attempting to import an ICS file, Calendar crashes.  I was unable to import with no issues, not sure what happened.  Here are the Problem Details and System Config... Process:         Calendar [30342] Path:            /Applications/Calendar.app/

  • Selecting Graphics Behind Text

    Hello, I'm using Pages '08 and working with a neat, layered, grouped graphic. There are three layers: a dark background graphic, a lighter middle graphic, and white text in a text box on top. All three use the exact same dimensions and are stacked on

  • Computex girls? Which year of pictures do you have?

    Computex is coming, which years of Computex girls's photo do u keep? I find pictures of Y2010, you can see MSI Notebook promoting it's Gaming series

  • Problem in printing copies through vf31

    Dear Gurus I have copied a program RLB_INVOICE and change it with my requirement. created a smartform and inserted this code in a window of type  "COPIES WIINDOW" if sfsy-copycount = 001. text = 'ORIGINAL'. elseif sfsy-copycount = 002. text = 'TRIPLI