Mac not connecting to internet

I am having issues getting my mac to connect to the internet via airport extreme wireless. I have a wireless network set-up, my pc's are connected fine, it is a WEP network. However my mac shows that it is connected to the network, but when I open safari it will not open any pages. It gave response saying it was not connected and it cannot identify the IP address to connect to. I use a linksys WRT54G v5 router to connect via a cable modem. I would appreciate any suggestions because I am a newer mac user and I do not have a lot of knowledge about problems like this. Thanks!

For your WEP encryption, are you using a passphrase
or a hex key on the Linksys? If using a passphrase,
Macs have a "hard" time with these. If you prefer
WEP, I suggest that you use a 128-bit Hex key
instead. Better yet, switch to WPA.
I think that it is a hex key. I do have a password to access the wireless connection. If I switch to WPA, should I switich to WPA-personal, ot does it really matter which WPA it is? Thanks

Similar Messages

New house, new ISP and mac not connecting to Internet

Ok i give up!
Just moved to a new apartment, and have cable internet access instead of DSL for the first time.
So i have a wirless router from Cablecom, with 4 ethernet ports, but the wireless signal is a bit low so have also connected my Netgear wndr4500 to one of the ports and My PC, ipad and iphone all connect to the Netgear wifi and out to the internet no problems.
The imac running 10.8 connects internally but not to the internet.
I can connect to cablecom router from the mac and access the settings so i know the wireless network is ok on the mac but that seems to be as far as it gets.
I have tried connecting direct via cablecom router wifi, and via ethernet cable to the router and same symptoms.
Have deleted the network and remade it from scratch.
Still same, when i go to google.com ( for example ) it simple says not connected to the internet.
However if i use network utilities on the mac, and ping 173.194.33.50 it returns with all 10 and no packet loss
I put that address in a browser and i get google.com, but can't get past it
So now i'm stumped!
Any suggestions????.
Thanks
David

Launch the Network Utility application.
Step 1
Select the Lookup tab and enter
google.com
in the address field. Press return. Post the output – the text, please, not a screenshot.
Step 2
Select the Ping tab and do the same.

My mac will not connect to Internet. Our iPad, pc and iPhones are connecting. Pls help!

My Mac will not connect to Internet,but our iPad,iPhones, and pc are working.

Try these instructions, they seem to be working for quite a few folks. If you aren't following the written instructions watch the YouTube video too.
Lion Wi-Fi problems fix & WiFi Lion Fix on YouTube.
When done please report back with the results you got, that could help others down the road.

Safari says not connected to internet on certain sites when connection is good and IMG[] images don't show up anymore?

I recently updated to 10.6.8 from 10.5.x and have been having some issues. First, Safari will say that my computer is not connected to the internet, but it is. I can be on YouTube, for example, and then try to go to eBay, and it will say not connected to internet, but I can go to Google and it will be fine without doing anything. Almost like it cannot connect to the server, but the message is that I'm not connected to the internet. I can turn Airport off and back on and get on most pages that wouldn't open originally. It's not site-specific. Sometimes it's Google, Facebook, eBay, YouTube, forums, etc. and other times those same sites work just fine.
The next problem, which I feel is related is that IMG[xxx] images won't open some of the time now on forums that have Photobucket and Tinypic IMG codes inserted into threads. It will just show the blue box with a question mark. I think that's because my Safari can't open the image hosting websites because sometimes when I click on the blue box to open the link, it says not connected to the internet and Photobucket seems to be one of the regular problem sites.
I've tried clearing my cache, reseting Safari, and a few other suggestions on here from similar problems, but I haven't seen a post describing my same issues exactly. I have not tried Firefox and would prefer to keep using Safari.

Try repairing permissions.
Launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Select: Repair Disk Permissions
This can take a few minutes and better to not use your Mac while it's running.
When it's finished, quit and relaunch Safari to test.
Repairing permmissions helped another user with the same problem > "You are not connected to the internet"...: Apple Support Communities

"Not connected to Internet" error message

Hi Guys,
Safari keeps throwing me "you are not connected to the internet" error messages. I'm running 10.5.1 and I chose the "upgrade" option.
The errors are displayed randomly on sites and if I get the error upon visiting a site, I usually have to wait about a half hour before i reload the site and it works normally. This is happening to approximately 20% of the sites I visit. I can view the same exact site in Firefox, but I also get the same error in Mail, Aperture (flickr export) and twitterific.
If a site (like Flickr) pulls resources from multiple urls, even though the initial site loads, the resources may not. For instance, loading Flickr, the page may load, but since the images are on a separate server (or multiple separate servers), the images may not load or may load randomly.
I tested failing urls in Network Utility > Traceroute and urls that throw the error message get an "unknown host" message. I assume this bug has to do with Mac OS X as opposed to my ISP. and that web kit is probably the culprit, as I'm having this problem on apps that use web kit to access the internet (firefox does not).
This error is also happening on my powerbook G4 that was upgraded to 10.5 as well.
anyone else having this error? i don't seem to see anything in the forums.
Message was edited by: Ed Fladung
Message was edited by: Ed Fladung

I am having this IDENTICAL problem. My ISP is Cox Communications and at first I thought the problem was DNS related. It certainly appears to be, but I went and dusted off my old Windows laptop and internet access works very well, fast and snappy. Since upgrading to Leopard on my Mac Pro and MacBook Pro (oh yes, I was stupid to upgrade both at the same time) I have been so frustrated with this problem. Safari will tell me I'm "Not connected to Internet" while Firefox will happily load the same page. Mail will tell me it can't connect to the smtp server while tcpdump shows it not even trying. A half hour later it starts to work temporarily. I have tried using different DNS servers but it doesn't make a difference. The problem is definitely Apple Safari/Mail. Boo!
Please someone at Apple fix this problem quickly. This is extremely frustrating.

Apple TV does not connect to internet over the WiFi network

I recently bought an Apple TV and hooked it up to my Sony 46" HD LCD TV.
My desktop is an iMac running Mac OSX Leopard
I have created a WiFi network using the AirportExpress conected to an ADSL router.
The wireless network is working fine and I have access to internet through my iMac or other PC and Apple laptops.
Yesterday, I tried installing my new AppleTV following the little instruction book. My problem is that while the AppleTV detects my network (it shows up as the network) and on choosing this network connects to the network but gives a message that it has not connected to internet.
As a result while it synchronises with iTunes on my iMac, it fails to download from the internet directly. I am unable to upgrade to the latest version or play YouTube or images from my MobileMe account or log on directly to the iTune Store.
I have tried figuring out the problem but unable to do so. Thanks for your help.

I am having a similar (or identical) problem. I have a network running on my airport extreme. My imac and my girlfriend's laptop can connect to the internet without issue. The apple tv finds my network and reports that it connects, yet it doesn't seem to. I cannot access trailers or youtube, cannot update, and cannot play purchased content. I reset the apple TV, but that did not solve the problem. Should I reset the airport extreme?

AOL Broadband, will connect to laptop, but not connect to internet explorer. WRT54GS v.6

I can connect to my wireless network via my laptop, but not to internet explorer. We have changed every setting imaginable and re-set the modem, router many times. We Ip configed, did ping tests, installed and re-installed the card in the laptop. Done all this 4 times with the tech support from Linksys. Finally, I realized it must the wireless router and/or modem configuration. (The laptop works on every other network in town except ours, and has not security settings enabled).
I have been on customer service calls for 2 weeks, with AOL and linksys and nothing seems to be helping me. I have 2 wireless routers (thought the first was bad, so bought another brand new), and just had a brand new modem installed. Basically, I have brand new equipment.
The laptop has no security settings and connect to any wireless network in town. It finds the connection to my WRT54GS v.6, but will not connect via internet explorer.
I want to uninstall and re-install the router. How do I uninstall the router? (I have instruction for re-installation). Also AOL rep told me, to make sure I configure the router to a certain port range. Any ideas as to how to do this?
Anyone have problems with AOL high speed and linksys router? Has the high speed cable cord coming out of the wall, not ethernet or DSL.
We have changed the settings in http://192.168.1.1 till I am blue in the face. None of the channels worked, security didn't work, adding the ip address manually to the laptop didn't work. I am getting no error messages. Am trying to get this wireless modem working because I need it. Should have come to this forum first!

hi..if you want to uninstall the router...the only thing you need to do is hold the reset button down for 30 seconds...
i m a bit confused here as to why the ISP techs asked you to forward ports on the router...port forwarding is needed for a specific application or a device that is behind the router....
the mentioned ports are for AOL messenger ( AIM )....and has nothing to do with the modem...anyways , let us work out together on this issue...carry out the steps i mention and you can revert back with the results and your success rate...
1) connect the computer to the modem and check what ip address you have on the computer ??
2) go to start -> control panel -> network connections ->
let me know what other icons you have besides Local Area Connection and Wireless Network Connection..
3)connect the computer to the router and the router to the modem...
access the router using http://192.168.1.1 .. let the internet connection type be on DHCP....check the ip address on the status page of the router ui...
4) if it is 0.0.0.0 , go to setup tab and go to mac address clone subtab , enable it and hit clone..save the settings and do a power cycle...
5) check whether you have the ip address...if you have the same ip as coming off of the modem..u should be online and if still 0.0.0.0 , then select PPPoE for the internet connection type and enter the username and password...check whether the ip address comes up....if still negative, ensure that the modem is in bridge mode...
6)if the ip address comes up as 192.168.1.x , change the local ip add of the router to 192.168.2.1 and do a power cycle..
let me know for any help !!!

Safari5.1.8 drops off line, but airport stays connected, but window says you are not connected to internet?

safari5.1.8 drops off line, but airport stays connected, but window says you are not connected to internet? then a couple minutes later it reconnects. I am on an AT&T wireless.

my mac G4 does not have any problem with this. suspect it is safari, airport never drop off or turn off, just safari

Not connecting to internet after installing os x mavericks. and thus i cannot complete setup

please help
today i installed mavrericks update and now my mac is showing new setup window. but it is not connecting to internet and i cannot sign in to apple account. and it seems like i lost all my data.. please help me. if i lost my data i will be killed.i feel like the new os is not installled properly. is there any way to reinstall it. do i have to download the os x again. please help me. i am in deep problem

Have you looked here:
Re: osx Mavericks can't save scanned documents with hp scanjet

Safari 4.0.2 so slow that says you are not connected to internet, & no JAVA

1)with the new version of safari 4.0.2, and the "loading" imageit is very slow, so slow that then I press any link it says you are not connected to internet. , then I reload again and it loads for the first time the page after a long time.
this happens so often.
... but guess what, I open the connection using another browser and I can see the same pages without problem.
this version is so low, even when I press to any link... why the loading of pages like apple.com takes too long?
2)now with this version I can not see applications that runs on java. before it i could , but now it does not display , and the sun page says that for mac one has to check the apple updates, but there is no apple updates until now to complement the java problem.

This could ( no, will happen if your dsl modem/router is set to give up it's connection when the mac is idle.
Many dsl modems ( in the UK, at least ) do NOT default to 'always on'.... & a setting must be changed to enable this. Even with 'always on', you will get a similar problem occasionally, but the delay will be just a few seconds.... not 30+.
Some modems can be accessed by entering 192.168.1.1 into safari - check the instructions for yours.
Also some(!) isp's don't allow always on & force a disconnection when idle. Mine does - but you can opt-out of it via their website.
I bet if you mention the make/model of your dsl gear, somebody here can tell you exactly where to find these settings.

Having problem with primary sever will not connect, my internet connection is working

Having problem with primary sever will not connect, my internet connection is working

Hello pp585,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Have a nice day,
Mario

Downloading update for iphoto error message saying not connected to internet

Been trying to download update for iPhoto and stops downloading after about 5 minutes saying I am not connected to internet. Using Snow Leopard and other downloads have gone just fine. Have tried this one over and over to no avail. Please help! Thanks!

Hi Crackinmackin,
If you are having issues updating iPhoto from the Mac App Store, you may find the following article helpful:
Apple Support: Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Regards,
- Brenden

HT201317 Erasing when not connected to internet

I have accidentally erased a photo from my ipad which was previously connected to wifi and had photo stream on. Since i have deleted it when it was not connected to internet, would i be able to see the photo on my mac?

it wasn't previously in photo stream, i am just hoping that it synced with photo stream when i had internet since i had the auto button turned on.

HT4407 boot camp says I'm not connected to internet, but i am.

Trying to install Bootcamp on my late 2009 quad iMac withe Lion 10.7.3 but it keeps saying im not connected to internet, but i am.
Any help please.

Let's see.... you don't install boot camp to begin with, you may be referring to downloading the Apple drivers.
Known issue and need to check and change proxy and network settings -- yu are still in mac OS X
You are in Windows and cannot connect to the internet ---- you are running Windows
The only time yu install is after Widnows is installed and then install Apple drivers which are
BOOTCAMP.msi or BOOTCAMP64.msi usually just run Setup.exe

Airport utility working, not connected to internet

Airport utility is connected to wireless network, but computer is not connected to internet.

Hi Amy,
Try working through these links:
Internet Troubleshooting
http://docs.info.apple.com/article.html?path=Mac/10.6/en/11395.html
http://support.apple.com/kb/HT1714

Mac not connecting to internet

Similar Messages

Maybe you are looking for