Mac notebook white screen after changing the screen protector

mac notebook white screen after changing the screen protector

Are you talking about the pane of clear glass in front of the screen in a MBP that came with a glossy display? If you replaced the glass yourself, and you have this problem afterward, then clearly you damaged your display in the process.

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If you right-click in the top of title bar of any Finder window there is an option to un-check 'use small icon size', though toggling between the two makes little difference on my screen.
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Why I'm still getting a white screen after Replacing the screen on my iPhone

i just replaced the screen on my iPhone 4 but after I finished , im getting a white screen all the time

Did you replace the screen yourself? If so, then opening the device voids any post-warranty support from Apple, and from the forum. You will need to Google for help, since according to Apple, the iPhone does not have any user serviceable parts.

Hi i have a white screen after replacing the screen i have tried the reset, but it just goes to a black screen and wont respond, i cant do it on itunes because theres a passcode on it.. help please

Hi
I have a white screen on my ipod after replacing it, i have tried the reset but it just goes black and wont respond, i cant restore it on itunes because it has a passcode on it, please help

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A supect a hardware problem

I have a mac book air. I felt down and I have broken the screen: several white lines on the screen. Do you know if I can only change the screen? Is it expensive?

I have a mac book air. I felt down and I have broken the screen: several white lines on the screen. Do you know if I can only change the screen? Is it expensive?

Welcome to Apple Support Communities
Take your MacBook Air to an Apple Store or reseller to have your display replaced. If you want, you can buy the display yourself and install it, but as you can see, that's expensive > http://www.ifixit.com/MacBook-Parts/MacBook-Air-13-Inch-Mid-2012-Display-Assembl y/IF188-083?utm_source=ifixit_guide&utm_medium=guide_intro&utm_content=required_ items&utm_term=macbook_air_13%22_mid_2012

Do I have to back up the data of my macbook white unibody if I am changing the screen because of the crack problem at the the back of the screen?

Do I have to back up the data of my macbook white unibody if I am changing the screen because of the crack problem at the the back of the screen?
They told me to bring it to the genius at the apple store. They will change it for free but I don't have any physical place to back up my computer, they said it will take a coupe of days. I am not really sure if I have to back it up.
Thank you.

gmedina172 wrote:
Should I use time machine? ...
Mac 101 Time Machine > http://support.apple.com/kb/HT1427
Time Machine Tutorial > Time Machine Tutorial
Video on Restore From Time Machine
http://support.apple.com/kb/VI29

MacBook pro crashes, white screen & lines on the screen

Hello, dear forum users, i need your help very much!
I am sorry for a long text, but i am trying to be detailed as much as possible.
I have bought MacBook pro 15' late 2011 model. I am very happy using it. Everything was working perfectly. A month ago i have updated my mac with SDD drive(Samsung ssd 256gb) & corsair 16GB rams. Up to now it was working perfectly, i haven't had any problems. But yesterday after i closed my mac(put it to the sleep mode) and after 10-15 minutes i opened it and there was just a black screen. No response to any of keys, mouse. After hard reset(holding power button. And turning it back on) i have received infinite white screen(i mean lightly gray). The one which follows after you turn on a mac. Waited a lot of time - nothing. Again hard reset.... again nothing. After some time i launched it successful. 5 minutes working - got completely blue screen. I thought it is because of software. When i restart mac, every second time, it works (not getting into infinite light gray screen). I made a backup on external hdd. When I am successfully logged it, it works like perfect. But then(sometimes immediately after logging in, sometimes after 15-20 minutes of work, sometimes after 2 minutes.... randomly) screen just freezes - no response to any key or mouse. And after 5-10 sec mac automatically restarts.
When i run mac in restore mode(cmd+r) it works good... I formatted sdd and installed completely fresh maverics software. Didn't helped. After 30minutes work screen again freezed and mac restarted after 5-10 sec. After restarting i have got "problem report for os x", and here is what it writes:
Your computer was restarted because of a problem.
Anonymous UUID:       B7281C61-605B-E9DB-10F8-A914ED35C3D6
Tue Mar 10 17:35:36 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800e7431d8): "Spinlock acquisition timed out: lock=0xffffff800eed4a28, lock owner thread=0xffffff802cd71650, current_thread: 0xffffff802d73c2c0, lock owner active on CPU 0x7, current owner: 0xffffff802cd71650"@/SourceCache/xnu/xnu-2782.10.72/osfmk/i386/locks_i386.c:378
Backtrace (CPU 0), Frame : Return Address
0xffffff81cd22fd00 : 0xffffff800e72fe41
0xffffff81cd22fd80 : 0xffffff800e7431d8
0xffffff81cd22fdd0 : 0xffffff800e742d5a
0xffffff81cd22fe20 : 0xffffff800e742c1e
0xffffff81cd22fe50 : 0xffffff800e764dd5
0xffffff81cd22ff20 : 0xffffff800e80bf3b
0xffffff81cd22ff60 : 0xffffff800e820f2b
0xffffff81cd22ff80 : 0xffffff800e81988e
0xffffff81cd22ffd0 : 0xffffff800e836849
0xffffff81f8aa3df0 : 0xffffff7f901b0a59
0xffffff81f8aa3e30 : 0xffffff7f9022f609
0xffffff81f8aa3ec0 : 0xffffff7f9019cd97
0xffffff81f8aa3ef0 : 0xffffff800ecd563d
0xffffff81f8aa3f40 : 0xffffff800ecd34ad
0xffffff81f8aa3f80 : 0xffffff800ecd35a6
0xffffff81f8aa3fb0 : 0xffffff800e814dd7
      Kernel Extensions in backtrace:
         com.apple.driver.AirPort.Brcm4331(800.20.24)[E165F0B8-6138-39E4-938D-C10DA7C658 42]@0xffffff7f90196000->0xffffff7f90388fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f8ef24000
            dependency: com.apple.iokit.IO80211Family(710.55)[EA4E0CB7-60DE-3046-A36C-A837824E2ECE]@0xf fffff7f8fa86000
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7f8f2fd000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide:     0x000000000e400000
Kernel text base: 0xffffff800e600000
__HIB text base: 0xffffff800e500000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 4745623732403
last loaded kext at 8127002810: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f90594000, size 32768)
last unloaded kext at 374678953193: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f8f547000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.15.5
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.3.0
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.AMDRadeonX3000 1.3.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.kext.AMD6000Controller 1.3.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleMuxControl 3.8.6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleIRController 327.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.iokit.IOSurface 97
com.apple.kext.AMDSupport 1.3.0
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.8.6
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.driver.CoreStorage 471.10.6
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 840 EVO 250GB, 250.06 GB
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1;
There was also very weird behaviour of my mac, i have captures the video. I have uploaded it to the youtube, here is the link, please see it:
http://youtu.be/ossDHVRl7DE     -on the video you can see slitted screen and white lines all along the screen.
The thing is that i am now studying abroad, in Denmark, and any computer repair there is extremely expensive. And I dont have warranty anymore. Could you please help me and say how serious it is and what it might be? :/

I thought these strips are caused by PCIe , second video card, but then I launched virtual machine (just to make computer switch to the second video adapter to see it something will change). Now virtual machine is working in the background, Mac is working on the second video adapter - nothing bad happens.(just as before)... But then suddenly, out of nowhere it ether gets freezed or strips appears on the screen(as on photo above)
Video how it freezes
http://youtu.be/uTrWuvphNQs
I was just continue "working" with that and then happen this:( please see video attached)
http://youtu.be/QM7oCRlzt9M it lasted for ~20 second and I was pressing some random keys on the keyboard... And then it got back to normal.. :///

Satellite M65-S9063 - Vertical white lines appearing down the screen!

Hi all - any ideas...
Model M65-S9063 Approximately 3 weeks ago a vertical white line appeared down the screen, it's around a mil thick.
Then yesterday a second one has appeared, slightly thinner this time. They're always there even after a reboot! It doesn't look as though any video is being displayed as they're always white. I was wondering graphics card perhaps? Or maybe the LCD itself?
Anyone seen this before??
Many thanks,

Hi!
You can simply determine the reason of this issue. Connect an external monitor the notebook and see what happens.
If you can notice the same error on the external screen, its a problem of the graphic card or display driver. If you dont have this issue on the external screen, you should go to an authorized service provider for exchanging the internal screen.
If you use a non Toshiba display driver you should remove it and test it with original Toshiba drivers.
I hope I could help you a little bit.
Bye

I get a black screen after installing the bootcamp drivers on my newly created windows partition?

I am attempting to install windows 7 on my mid 2007 core 2 extreme iMac. I open bootcamp and do all of the steps except the usb flash drive drivers from apple because the server always fails to load. After restarting, I install windows 7 to the bootcamp partition, and the screen goes black during the "Completing Installation." I wait about an hour before shutting down and rebooting into my Mac partition. I use paragon ntfs for mac and go to the drivers folder and delete the atikmdag.sys file and restart. Booting into the windows partition, I get the error that says "Windows installation has failed because the system unexpectedly restarted. Click ok to restart and redo installation" or something along those lines. Instead of pressing ok, I press shift+f10 and open regedit. After opening regedit, I go into some registry file for the setup (I don't remember where this is located, although I can find it if needed), and I change a value from 3 to 1. After doing this and restarting, It boots regularly with a super low res screen but it boots without problem. I go to the apple website and download the appropriate bootcamp support software and install on my windows partition. After restarting, the screen is black again. I assume this is another video driver problem again because the black screen seems to always be video driver problems; however, its odd that the bootcamp support software would give me an incorrect video driver as it is directly from apple. Would this be the problem or does anyone know a fix? Any help is appreciated.
Cheers,
Adam

If you bought your RAM at a place that also sells PC RAM you may have gotten mislabelled RAM. PCs can handle different RAM speeds so they’ll often label higher speed RAM as a lower speed rather than make two different speeds of RAM. But Macs are much more picky. They require a RAM stick to be exactly 667mhz not 675mhz or 800mhz. The way to tell is to put one of your old RAM sticks in and it will force the new RAM to run at the correct speed.
This is from one review of PNY RAM:
"These modules are actually 800Mhz. PNY no longer makes or sells 667Mhz modules. Not all computers that require 667Mhz are compatible with 2 800Mhz modules. They refuse to down clock properly. This is especially true with a number of Core 2 Duo MacBooks. Spoke to PNY support, they flat out told me that yes, they sell 800Mhz modules in 667Mhz packaging. If you RMA a module that is 667Mhz (or supposed to be 667Mhz) they will replace it with an 800Mhz module as they no longer have any 667Mhz SODIMMs, not even for RMA replacement!"
These are good online stores for Mac compatible RAM
OWC http://eshop.macsales.com/shop/memory/MacBook/DDR2/ - They offer Mac tested RAM at very good prices.
Crucial Memory http://www.crucial.com/ - good place to buy RAM from all over the world. They also have an excellent memory selector that allows you to choose memory based on your computer's model
Data Memory Systems http://www.datamemorysystems.com/apple-memory.asp - another good, cheap place to buying RAM if you live in the U.S.

IMac freezes when changing the screen saver

Hi all:
I originally posted this in the "Using Mac OS X" forum (iMac freezes when changing the screen saver, but thought I'd post here as well since the issue arises on a freshly installed OS.
We've got three 350MHz slot-loading G3 iMacs (with 512MB RAM) which we're planning to use for basic word processing. The install of Panther (10.3.5 from black retail cds with 10-seat volume license) went fine on the first two. Ran the updates to 10.3.9, installed MS Office 2004, everything working great (they're a little slow, but after all, they are only 350 MHz).
On the third, the first problem we noticed was the computer would lock up whenever we changed the screen saver from the default (Flurry; Computer Name also works). It continues to do so even after: repair permissions; repair disk; Disk Warrior; reset pram; reset nvram; reset pmu; change RAM; change hard drive; erase hard drive; write zeros to hard drive; reinstall with different set of retail CDs; trash preferences, and delete cache files. (If there's anything I've left out, it's in the other thread).
Now we've noticed that we can't create any new user accounts. We've thought about putting this one in production, just warning the user that they can't change the screen saver, but god only knows what will turn up next.
I'm starting to think it's a logic board issue, but could it be that selective? And would you see the same problem with another hard drive and different install discs? Am I missing something?
BTW, there's a crash log with the other thread.
Andrew
Dual 2.0 GHz G5 Mac OS X (10.3.9)

I'm going to mark this one as answered.
I removed the hard drive from the iMac, and put it into another 350 MHz iMac, and everything works great. I can select any screen saver without having it freeze, create new accounts, whatever my little heart desires.
In checking the history of the problem iMac, there was an assortment of problems with booting (both from the hard drive and from the CD-ROM drive) which were never satisfactorily resolved. The problems just seemed to go away after sitting unplugged for a few days, as much as for anything we actually did to it.
Now we just have to decide whether it's worth fixing, or using it somewhere in a non-critical role with OS 9 installed.
Cheers,
Andrew

Is there any way to change the screen resolution in Front Row?

Hi all,
I've got a Mac Mini plugged in to my TV, and I want to be able to change the screen resolution depending on the content I'm watching (as some content is in 4:3 aspect ratio, some is in 16:9, and I'd prefer to have the picture filling the screen completely). Unfortunately, the TV doesn't have a "stretch" mode for making an 4:3 picture fit a 16:9 aspect ratio. If I know what I want to watch in advance, I can set the resolution accordingly using system prefs on the mac, but if I'm just sitting back choosing what to watch with the Apple Remote, it's annoying to have to leave front row, walk over to the computer and change resolution once I've decided what to watch, open system prefs, change resolution, re-launch Front Row and find what I wanted to watch again.
So I was wondering if anyone had figured a way to allow the screen resolution to be switched from within the FrontRow UI. I've seen that people have written python based plug-ins such as PyeTV and Understudy that allow different types of content to be added to FrontRow, but I've not found any utility plug-ins such as what I'm looking for on the net (nor could I find SDK documentation on this API in the stuff that comes with XCode).
I guess the other approach might be quick keys: has anyone had any success hooking up quick keys macros alongside front row in response to apple remote events? (seems too few events to be able to choose from, but I've never tried it, so I won't assume!) Or how about is there a way to trigger an AppleScript from within Front Row? And, of course, I'm very open to any other ideas you might have!
Thanks very much in advance for any ideas on this.
Andy
Message was edited by: Andy__D

Safe Boot from the HD, (holding Shift key down at bootup), set a good rez there.

How to change the screen brightness on a macbook?

How to change the screen brightness on a macbook?
My Macbook is a May 2010 model in white
I am looking how to change the brightness using the keyboard, because I know how to change it using System Pres

The F1 and F2 keys control brightness. Depending on how you have your function keys set up, you may have to also hold down the fn key to activate.

How to change the screen time on 2330c.....

is there any option to change the screen time from center to a top end.....?
Solved!
Go to Solution.

Date and timeSelect Menu > Settings > Date and time.To set the date and time, select Date and time settings.To set the formats for date and time, select Date and time format settings.To set the phone to update the time and date automatically according to the current
time zone, select Auto-update of date & time (network service).
here is online guide which may contain more info
http://nds1.nokia.com/phones/files/guides/Nokia_2330_classic_en.pdf
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

How do i change the screen saver

How do I change the screen saver. Thanks

Here is a step by step guide on changing the screen saver.
http://macdailytips.com/2013/02/18/change-screensaver-on-mac-os-x/

I sent my mbp 15" to the service center for a dead pixel. they changed the screen but now, I get notified that I need to restart my mbp and now, I just hear 3 beeps and it doesn' turn on.

I sent it to the service center last month to be repaired. It was running fine and it was perfect except for the dead pixel. Today, I got it back. They changed the screen. When I got home, I opened it and it was running fine until my screen darkened with a message telling me that I need to restart. And I turned it on again, and after a few times of black screen and restarting, it won't turn on and it beeps 3x when I try to turn it on. It became worse after the dead pixel repair. My question is what is the problem with my mbp? And how long would it take to get repaired because I'm a collge student who really needs a laptop.

When it beeps 3 times, it means that it's the RAM. now we have two scenarios here :
1 - The RAM is Dead and needs to be replaced
2 - The other one is that during shipping and all the RAM might have been improperly seated, you need to take it to the service stores and they would reseat the RAM for you and that will be an easy fix. but if the RAM is dead then they would replace the RAM if your MBP is still under warranty.

Mac notebook white screen after changing the screen protector

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