Mac Office 2011 - Error Messages
Hi There
maybe there is somebody outthere, who can help. I already checked-out the web. I am using Mac Office 2011 Outlook. Since some weeks, I do have some Errormessages, that it is not possible to synchronize some E-Mails.
The Error-codes are -19943 and -19752
thx for any help
pascal
Hi thx
for the answer. when I hold down the option key and then launch outlook, nothing happens. Should something happens there? :-)
How do I check/repair the database? form my mac or on the server?
cheers
pascal
Similar Messages
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Mac Office 2011 crashing under ML - a possible solution
I've been using Mac Office 2011 for a while, under SL, Lion and ML. As reported in these columns by numerous users, I also experienced the very annoying crash of Mac Office 2011 right at startup.
This pb started very suddenly, just after i migrated from an old MacPro to a July 2012 MacPro model (3,33 GHz 6-Core Intel Xeon, 32 GB ram) running ML.
I've tried since then every possible ticks and work-around I could possibly find in this forum and also those of many other : invalid fonts, cleaning the plist and other stuff.
None of them worked for me, Mac Office 2011 was working during a couple of days, and suddenly refused to start with EXC_BAD_ACCESS err message. Word, Excel, Powerpoint and Outlook were simultaneously affected.
The upgrade to 10.8.1. 10.8.2 and 10.8.3 did not improve the situation : i had to completely clean the MS Office installation and re-install from scratch to be able to work with Office.
I tried everything possible : re-install ML from scratch, changing the hard-disk, not installing any of my add-ons, to keep ML at a minimal level, check with the antivirus Intego and BitDefender, font cleaning ... Nothing worked : i had to re-install Mac Office 2011 every 3 or 4 days.... A very very frustrating process.
Surprisingly enough, the same installation (MS Office 14.2.5) running on my MacBookPro under ML worked absolutely fine!
As i noticed that the same error message for other apps like LightRoom 4 and lately LibreOffice, i discovered that a simple copy form the original app was enough to restore the normal course of operations for the app. This was very visible with LibreOffice : simply copying the LibreOffice.app from the distribution DMG to the Applications folder was enough to get LibreOffice working again !
I therefore suspected that some process on my machine was corrupting the app, more specifically some files within the app folder structure.
I decided therefore to write-protect all the files of the app folder structure, and i used the chflags command to prevent users (even root) and the system to change the files in the app folder structure.
Under Terminal, it works like this :
sudo chflags -R nouchg "/Applications/Microsoft Office 2011"
sudo chflags -R noschg "/Applications/Microsoft Office 2011"
Since i did this on the MS Office 2011 folder, on LightRoom.app and LibreOffice.app, i've been working for 3 weeks without experiencing again the EXC_BAD_ACCESS error.
Clearly the root cause is not yet eradicated, and Apple / Microsoft have still to understand what is the real issue, BUT at least i'm now freed from re-installing these apps every 3-4 days !
What a relief !
Hope it will help some of you, and i also hope that the folks at Apple and MS will finally take seriously this issue which is reported consistently across al forums for months....
A shame. But let be optimistic, and hope that 2013 will wake up all these super experts who have acquainted us to quality software...
CaillyPI too am having similar issues. I had Microsoft Office 2011 for Mac on auto update. The 2nd to last update (the latest update was ironically and error reporting update for Mac!) is what caused the problem as everything was working find until then.
Work, Excel and Power Point will load to about 44% and then crash. It appears to have also affected Microsoft Silverlight as Netflix will not play content on my computer anymore and says there is a DRM error (Digital Rights Management).
Here is there error log I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-05-13 05:34:01 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.4.130416
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0:
# 1 0x0a080b06 in ___read_nocancel + 0x0000000A (libsystem_kernel.dylib + 0x00014b06)
# 2 0x09fa062a in __sread + 0x00000023 (libsystem_c.dylib + 0x0007e62a)
# 3 0x09f9ff0f in ___srefill1 + 0x00000022 (libsystem_c.dylib + 0x0007df0f)
# 4 0x09f9c1e9 in _fgets + 0x000000CB (libsystem_c.dylib + 0x0007a1e9)
# 5 0x02386adc in _McpPushFontUser + 0x0000152A (MicrosoftComponentPlugin + 0x000dcadc)
# 6 0x02386cd9 in _McpPushFontUser + 0x00001727 (MicrosoftComponentPlugin + 0x000dccd9)
# 7 0x02301280 in _McpSetCursor + 0x00003311 (MicrosoftComponentPlugin + 0x00057280)
# 8 0x022fcd68 in _McpRunFontMenuIdleTasks + 0x00000A6F (MicrosoftComponentPlugin + 0x00052d68)
# 9 0x022fc347 in _McpRunFontMenuIdleTasks + 0x0000004E (MicrosoftComponentPlugin + 0x00052347)
# 10 0x022e28b1 in _McpFontIndexFromTokenString + 0x00001AB4 (MicrosoftComponentPlugin + 0x000388b1)
# 11 0x022cdfae in _McpStartupFontMenu + 0x000000CA (MicrosoftComponentPlugin + 0x00023fae)
# 12 0x000bb6de in __mh_execute_header + 0x000286DE (Microsoft Word + 0x000286de)
# 13 0x00095dd5 in __mh_execute_header + 0x00002DD5 (Microsoft Word + 0x00002dd5)
# 14 0x050b0c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 15 0x000954f5 in __mh_execute_header + 0x000024F5 (Microsoft Word + 0x000024f5)
# 16 0x000954a6 in __mh_execute_header + 0x000024A6 (Microsoft Word + 0x000024a6)
X86 Thread State:
eax: 0x000c018c ebx: 0x00000000 ecx: 0xbff69d2c edx:0x0a080b06
edi: 0x09feadb8 esi: 0x09feadb8 ebp: 0xbff69d48 esp:0xbff69d2c
ss: 0x00000023 eip: 0x0a080b06 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00000286
Thread 1:
# 1 0x0a0819ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x09ec07a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x0a0819ae
edi: 0x00000000 esi: 0x09ec08a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x0a0819ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0102f6c edx:0x0a0810ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0184f6c edx:0x0a0810ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0206f6c edx:0x0a0810ee
edi: 0xb0207000 esi: 0xb0207000 ebp: 0xb0206f88 esp:0xb0206f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x09fc2883 in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a0883)
# 3 0x02ae7ce2 in _MerpCreateSession + 0x00000B3F (merp + 0x00002ce2)
# 4 0x02ae73ae in _MerpCreateSession + 0x0000020B (merp + 0x000023ae)
# 5 0x02ae7339 in _MerpCreateSession + 0x00000196 (merp + 0x00002339)
# 6 0x02ae88d6 in _MerpCreateSession + 0x00001733 (merp + 0x000038d6)
# 7 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 8 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0288ae8 ecx: 0xb0288a7c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0xb0288ae0 ebp: 0xb0288ac8 esp:0xb0288a7c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x06d73cb5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009fcb5)
# 3 0x022b64d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x06d727c8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e7c8)
# 5 0x06d7274b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e74b)
# 6 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 7 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a500 ecx: 0xb030a46c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0x00000000 ebp: 0xb030a4b8 esp:0xb030a46c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb040ef6c edx:0x0a0810ee
edi: 0xb040f000 esi: 0xb040f000 ebp: 0xb040ef88 esp:0xb040ef6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 8:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0490f6c edx:0x0a0810ee
edi: 0xb0491000 esi: 0xb0491000 ebp: 0xb0490f88 esp:0xb0490f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
0: Microsoft Word (14.3.4.130416 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: Carbon (155 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
8: QuickTime (2599.24 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
9: merp (2.2.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
10: MSXML (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
11: MicrosoftOffice (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
12: OfficeArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
13: MicrosoftOleo (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
14: MicrosoftMathFont (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
15: MicrosoftChartPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
16: MicrosoftPTLS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
17: MsgrLibClient (8.0.0.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
18: Cocoa (19 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
19: MBURibbon (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
20: MViewLib (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
21: WLMUser (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
22: WLMGraphicsDevice (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
23: WLMKernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
24: Gfx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
25: SmartArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
26: MicrosoftCloudServices (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
27: mbustrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
28: mbulocale (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
29: wlmstrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
30: CocoaUI (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
31: MicrosoftOfficeDRM (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
32: ThreadPool (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
33: QuartzCore (304.2 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
34: MicrosoftMenuLibrary (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
35: StdUrlMoniker (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
36: Uniscribe (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
37: mbuinstrument (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
38: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
39: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
40: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
41: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
42: CoreServices (57 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
43: CoreFoundation (744.18 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
44: ApplicationServices (45 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
45: Foundation (945.16 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
46: AppKit (1187.37 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
47: CarbonSound (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
48: CommonPanels (94 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
49: Help (42 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
50: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
51: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
52: ImageCapture (8.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
53: Ink (150 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
54: NavigationServices (200 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
55: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
56: Print (258 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
57: SecurityHI (55002 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
58: SpeechRecognition (4.1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
59: CoreAudio (4.1.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
60: CFNetwork (596.3.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
61: CarbonCore (1037.5 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
62: Metadata (707.5 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
63: OSServices (557.6 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
64: SearchKit (1.4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
65: AE (645.6 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
66: LaunchServices (539.7 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
67: DictionaryServices (184.4 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
68: libauto.dylib: /usr/lib/libauto.dylib
69: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
70: SystemConfiguration (1.12.2 Reg=English Loc=0x0000: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
71: Security (55179.11 Reg=English Loc=0x0000: /System/Library/Frameworks/Security.framework/Versions/A/Security
72: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
73: libz.1.dylib: /usr/lib/libz.1.dylib
74: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
75: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
76: libc++.1.dylib: /usr/lib/libc++.1.dylib
77: libc++abi.dylib: /usr/lib/libc++abi.dylib
78: libcache.dylib: /usr/lib/system/libcache.dylib
79: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib
80: libcompiler_rt.dylib: /usr/lib/system/libcompiler_rt.dylib
81: libcopyfile.dylib: /usr/lib/system/libcopyfile.dylib
82: libdispatch.dylib: /usr/lib/system/libdispatch.dylib
83: libdnsinfo.dylib: /usr/lib/system/libdnsinfo.dylib
84: libdyld.dylib: /usr/lib/system/libdyld.dylib
85: libkeymgr.dylib: /usr/lib/system/libkeymgr.dylib
86: liblaunch.dylib: /usr/lib/system/liblaunch.dylib
87: libmacho.dylib: /usr/lib/system/libmacho.dylib
88: libquarantine.dylib: /usr/lib/system/libquarantine.dylib
89: libremovefile.dylib: /usr/lib/system/libremovefile.dylib
90: libsystem_blocks.dylib: /usr/lib/system/libsystem_blocks.dylib
91: libsystem_c.dylib: /usr/lib/system/libsystem_c.dylib
92: libsystem_dnssd.dylib: /usr/lib/system/libsystem_dnssd.dylib
93: libsystem_info.dylib: /usr/lib/system/libsystem_info.dylib
94: libsystem_kernel.dylib: /usr/lib/system/libsystem_kernel.dylib
95: libsystem_m.dylib: /usr/lib/system/libsystem_m.dylib
96: libsystem_network.dylib: /usr/lib/system/libsystem_network.dylib
97: libsystem_notify.dylib: /usr/lib/system/libsystem_notify.dylib
98: libsystem_sandbox.dylib: /usr/lib/system/libsystem_sandbox.dylib
99: libunc.dylib: /usr/lib/system/libunc.dylib
100: libunwind.dylib: /usr/lib/system/libunwind.dylib
101: libxpc.dylib: /usr/lib/system/libxpc.dylib
102: libcorecrypto.dylib: /usr/lib/system/libcorecrypto.dylib
103: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib
104: libxar.1.dylib: /usr/lib/libxar.1.dylib
105: libpam.2.dylib: /usr/lib/libpam.2.dylib
106: libOpenScriptingUtil.dylib: /usr/lib/libOpenScriptingUtil.dylib
107: libbz2.1.0.dylib: /usr/lib/libbz2.1.0.dylib
108: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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111: libkxld.dylib: /usr/lib/system/libkxld.dylib
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113: DataDetectorsCore (269.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
114: TCC (1 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
115: liblangid.dylib: /usr/lib/liblangid.dylib
116: libCRFSuite.dylib: /usr/lib/libCRFSuite.dylib
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119: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
120: CoreText: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
121: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
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123: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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140: libJPEG.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
141: libTIFF.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
142: libPng.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
143: libGIF.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
144: libJP2.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
145: libRadiance.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
146: libcups.2.dylib: /usr/lib/libcups.2.dylib
147: Kerberos (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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149: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
150: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
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159: MultitouchSupport (235.29 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
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162: CoreVideo (99.4 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
163: CoreImage (1.0.1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
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165: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
166: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
167: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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170: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
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225: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
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228: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
229: ApplePushService (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
230: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
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251: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
252: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
253: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
254: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
255: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
256: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
257: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libType1Scaler.dylib
258: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
259: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
260: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
261: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
262: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
263: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.8.3 (Build 12D78)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1083
Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560
Microsoft Application Information:
Error Reporting UUID: ED504BC3-7C57-4B20-A296-F8A887C9AE7C
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 39
Please help. I've tired virtually every single blog fix and done several clean installs of the program with no luck and trying to get Microsoft to respond, let alone help, is impossible!!! -
Mac Office 2011 receiving win.dat or blank calender invites
Hi,
When calender invites are send to users using Mac Office 2011 from Office 2013, it is received as win.dat attachments, which turns out to be empty when opened. If send as a plain text invite, still it gets to mac users as empty. Mac users are on Mavericks
and Window users are on Windows 7. Any suggestions are greatly appreciated. Thank you.Hi,
Does this issue happen to other meeting attendees? Please try to send a meeting to a user who use Office for Windows and check if this issue continues.
Do you have any virus scanner installed? A virus scanner which integrates itself with Outlook and it may cause message to go blank. Please uninstall this integration part of your virus scanner on both the sender an recipient side and try again. See:
http://www.msoutlook.info/question/20
In addition, some users were able to fix this issue by unticking the option "When sending meeting requests outside of your organization, use the iCalendar format" under
File > Options > Calendar > section
Calendar Options in Outlook 2013. You may have a try of this.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
ICloud will not sync my contacts or calendar in Mac Office 2011. ICloud does however sync to my PC at work running Microsoft office 2010 and also to my IPad and IPhone. Does anyone know how to fix this?
Welcome to the Apple community.
Unfortunately Office for Mac does not support the correct protocols to work with iCloud. -
I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30 What do I do?
Uninstall and run the Cleaner Tool
Uninstall Creative Suite 4 and point products (Mac OS X)
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
What settings do I need to get best quality Word (mac office 2011) to Acrobat 9?
What settings do I need to get best quality Word (mac office 2011) to Acrobat 9?And what is best method, save as from Word, or create from Acrobat?
Thank you Steve! For the benefit of anyone following this thread, if Acrobat tab does not show in Word
This add-in may be disabled in Word. We can try to re-enable it:
=============
1. Open Word program.
2. Click the Office button. Then click the Word Options button.
3. Click Add-Ins.
4. From the Manage dropdown list select Disabled Items and click Go.
5. Check the list for PDFMakerOfficeAddin:
1) If it is listed, then select it and click Enable. Close all dialog boxes and restart the Word program.
2) If it is not listed, then make sure that PDFMOfficeAddin.dll is located in the ‘…/Program Files/Adobe/Acrobat 8.0/PDFMaker/Office’ folder. If the file is missing, then reinstall Acrobat.
For the detailed troubleshoot steps, you can refer to the link below:
http://acrobat.timhuff.net/?p=29 -
How do I shut down Microsoft Database Daemon SyncServicesAgent - Installer wants it shut down in order to proceed with the installation of Microsoft MAC Office 2011.
open activity monitor (applications>utilities) and quit all the ms office files running in there
-
My shortcut not working in Mac Office 2011
Hi all,
As attched pic, I don't have the shortcut description on right in my mac office 2011. It makes me can't copy or paste at all, even can't do the "select all"...etc. It bothers me awhile, hop someone familiar the setting for Mac Office 2011 can help me out. thanks in advance for the helpRun the affected program and select Customize Keyboard from the Tools menu. In the dialog box that appears select the Edit menu in the left window pane and in the larger one to the right scroll down to EditCopy - you'll find EditPaste etc nearby. I expect you'll find that under the EditCopy shortcuts there on the Customize Keyboard dialog that you won't see Command C. You can add it by moving down to the Add Shortcut box and typing a Command C.
-
my itunes on my laptop (not a mac) has an error message that reads "the procedure entry point_objc_load_image could not be located in the dynamic link library.objc.dll" then another window will come up telling to to uninstall the apple mobile and itunes and reinstall them? will this delete everythin in the itunes account? please help
This might help https://discussions.apple.com/thread/5821701
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I received an email containing a spreadsheet created using Mac Office 2004 on my new MacBook Air equipped with Mac Office 2011. When I saved the document, my Finder lists the document without the .xls file extension. Why?
All other .xls documents created by Mac Office 2004 retained the .xls file extention when I migrated them over to the new MacBook Air.I know what happened. When I saved the document I somehow hit the Hide File Extension box. Sorry to trouble this group. I simply resaved it w/o activating the Hide File Extension feature.
-
Sync iPad 2 and Mac Office 2011
Hi, how can i sync my iPad 2 with Mac office 2011( contacts and calendar) in iMac? I can't find the voice in iTunes.
Is this not what you need to do?
1. Without connecting your iPad to your computer -
A) Install iTunes / make sure the latest version of iTunes is installed.
B) Go to the Store tab and click on "Authorise This Computer".
C) Go to Edit, click on Preferences and click on Devices. Put a check mark in the box next to "Prevent iPods/iPhones/iPads from syncing automatically". Click OK and close iTunes.
2. Connect your iPad to your computer -
A) Start iTunes (if it does not do so automatically).
B) Right click on your iPad under Devices in the left column. Select "Transfer purchases".
C) When the transfer has completed, right click on your iPad again and select "Backup".
D) When the backup has completed, left click on your iPad, click on the Apps tab, and put a check mark in the box next to "Sync Apps", and then click on "Apply" (bottom right).
E) Unless you want to always do a manual sync (as I do), go back to Edit, Preferences and uncheck the box next to "Prevent your iPod.....".
F) Finally, on your iPad, check that everything is syncing properly. If not, go back to iTunes and check all settings.
NB You should not lose any apps. However, any 'purchased' missing apps can be downloaded again FOC. As with updates, this must be done with the Apple ID under which they were originally 'purchased'. -
Mac Office 2011 performance since I upgraded to Lion is awful
I am using a 2010 MacBook Air 13" and Mac Office 2011 was absolutely flying when I used it within Snow Leopard. Now with Lion, I get a spinning rainbow ball every time I try to do any cut/paste or even edit documents within Office. Anybody else suffering through this? This is soooo disappointing!
I love computers.
Have managed to fix this already. Been working the issue for a few days now, and a few minutes after writing the above post I decided to reset the Time Capsule to factory default settings.
After entering all my details again (used same network names, passwords etc) the Time Capsule was rebooted. When it came back on line - guess what? Yep, the MyBook WD drive is now visibile. I can connect via the network from my other machines to the drive, and iTunes is back.
So - thought I would post my resolution in case it helps others. -
Is Mac Office 2011 compatible with Microsoft Office 2010?
Is Mac Office 2011 compatible with Microsoft Office 2010?
Ask on the Microsoft Mac forums: http://answers.microsoft.com/en-us/mac
-
Outlook 2011 error messages on Mountain Lion sandboxd mdworker
Any clue where I might look for a solution to these console reported error on Outlook 2011?
mdworker(4705) deny file-read-xattr /Users/me/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records/Fold/0T/0B/0M/0K/x24_72 (pre-plugin fstype:hfs fsflag:480D000 flags:240000005E diag:0 uti:dyn.ah62d4rv4ge8085dpge4gq55qqu plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 15095777)
Process: mdworker [4705]
Path: /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker
Load Address: 0x10ddbb000
Identifier: mdworker
Version: ??? (???)
Code Type: x86_64 (Native)
Parent Process: launchd [145]
Date/Time: 2013-02-16 17:21:26.640 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 8
Thread 0:
0 libsystem_kernel.dylib 0x00007fff89109a0a flistxattr + 10
1 mdworker 0x000000010ddbf91b
2 mdworker 0x000000010ddc1647
3 mdworker 0x000000010ddc5404
4 libsystem_c.dylib 0x00007fff8696b7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff869581e1 thread_start + 13
Binary Images:
0x10ddbb000 - 0x10de14ff7 mdworker (707.5) <DA44A302-FA51-3CC6-847C-1C70AC4A37DA> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker
0x7fff86957000 - 0x7fff86a23ff7 libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x7fff890f7000 - 0x7fff89112ff7 libsystem_kernel.dylib (2050.22.13) <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylibHi,
I would have opened Messages > Preferences > Accounts and deactivated the iMessages account (Untick the Enable this account)
Then Quit Messages.
The Restart Messages and then restart the Account.
A Re-install would do it but is an awfully big hammer to use.
10:51 PM Sunday; August 26, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
How to solve that Microsoft Office 2011 error?
I am having a problem about Microsoft Office 2011. I can not open word, excel and powerpoint (any kind of windows office application)
When I just tried to delete mackeeper virus. I think I damage some of the Microsoft Office datas. I learned that virus files should delete from Launch Agent and Launch Deamons. Maybe I made a mistake on deleting files.
Thanks for your help.
This is the error that office applications gave:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-03-24 04:26:06 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00005a87
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x00076f59
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x954d2a87 in _objc_msgSend + 0x00000017 (libobjc.A.dylib + 0x00005a87)
# 2 0x9672ba63 in __CFAutoreleasePoolPop + 0x00000033 (CoreFoundation + 0x00032a63)
# 3 0x906cde16 in -[NSAutoreleasePool release] + 0x0000007D (Foundation + 0x00065e16)
# 4 0x02a3cf59 in MsoLaunchFileNewExperience(_FNEAppID, IMsoFileNewUser*) + 0x00000413 (MicrosoftOffice + 0x00076f59)
# 5 0x007256ec in _wdCommandDispatch + 0x0019C5DC (Microsoft Word + 0x007146ec)
# 6 0x00283ef6 in __mh_execute_header + 0x00272EF6 (Microsoft Word + 0x00272ef6)
# 7 0x00282a10 in __mh_execute_header + 0x00271A10 (Microsoft Word + 0x00271a10)
# 8 0x002a51ed in __mh_execute_header + 0x002941ED (Microsoft Word + 0x002941ed)
# 9 0x0030b1f1 in __mh_execute_header + 0x002FA1F1 (Microsoft Word + 0x002fa1f1)
# 10 0x0003a551 in __mh_execute_header + 0x00029551 (Microsoft Word + 0x00029551)
# 11 0x00013aa5 in __mh_execute_header + 0x00002AA5 (Microsoft Word + 0x00002aa5)
# 12 0x04d1ec85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 13 0x000131c5 in __mh_execute_header + 0x000021C5 (Microsoft Word + 0x000021c5)
# 14 0x00013176 in __mh_execute_header + 0x00002176 (Microsoft Word + 0x00002176)
X86 Thread State:
eax: 0x7bc74ad0 ebx: 0x906cdda7 ecx: 0x97c84eb0 edx:0xe7bc7450
edi: 0x7a32302c esi: 0x7a323000 ebp: 0xbffe8d88 esp:0xbffe8b38
ss: 0x00000023 eip: 0x954d2a87 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010202
Thread 1:
# 1 0x930379ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x958b57a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x930379ae
edi: 0x00000000 esi: 0x958b58a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x930379ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x930370ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x994fae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x994e2daa in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000daa)
X86 Thread State:
eax: 0x00100170 ebx: 0x994facc7 ecx: 0xb0102f6c edx:0x930370ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x930370ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x930370ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x994fae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x994e2daa in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000daa)
X86 Thread State:
eax: 0x00100170 ebx: 0x994facc7 ecx: 0xb0184f6c edx:0x930370ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x930370ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x93036c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x99582877 in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a0877)
# 3 0x0274a992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)
# 4 0x0274a05e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)
# 5 0x02749fe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)
# 6 0x0274b586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)
# 7 0x994f85b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 8 0x994e2dce in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000dce)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0206ae8 ecx: 0xb0206a7c edx:0x93036c72
edi: 0x9958299a esi: 0xb0206ae0 ebp: 0xb0206ac8 esp:0xb0206a7c
ss: 0x00000023 eip: 0x93036c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 5:
# 1 0x930370ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x994fae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x994e2daa in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000daa)
X86 Thread State:
eax: 0x00100170 ebx: 0x994facc7 ecx: 0xb0288f6c edx:0x930370ee
edi: 0xb0289000 esi: 0xb0289000 ebp: 0xb0288f88 esp:0xb0288f6c
ss: 0x00000023 eip: 0x930370ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 6:
# 1 0x93036c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x90707935 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009f935)
# 3 0x022384d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x90706448 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e448)
# 5 0x907063cb in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e3cb)
# 6 0x994f85b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 7 0x994e2dce in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000dce)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a500 ecx: 0xb030a46c edx:0x93036c72
edi: 0x9958299a esi: 0x00000000 ebp: 0xb030a4b8 esp:0xb030a46c
ss: 0x00000023 eip: 0x93036c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 7:
# 1 0x00000000 in ( + 0x00000000)
# 2 0x00000000 in ( + 0x00000000)
X86 Thread State:
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx:0x00000000
edi: 0x00000000 esi: 0x00000000 ebp: 0x00000000 esp:0x00000000
ss: 0x00000023 eip: 0x00000000 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x00000023 eflags:0x00000200
Loaded modules:
0: Microsoft Word (14.3.9.131030 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
8: MSXML (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
10: OfficeArt (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
11: MicrosoftOleo (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
12: MicrosoftMathFont (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
13: MicrosoftChartPlugin (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
14: MicrosoftPTLS (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
15: MsgrLibClient (8.0.0.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
16: MBURibbon (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
17: MViewLib (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
18: WLMUser (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
19: WLMGraphicsDevice (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
20: WLMKernel (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
21: Gfx (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
22: SmartArt (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
23: MicrosoftCloudServices (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
24: mbustrings (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
25: mbulocale (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
26: wlmstrings (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
27: CocoaUI (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
28: MicrosoftOfficeDRM (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
29: ThreadPool (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
30: MicrosoftMenuLibrary (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
31: StdUrlMoniker (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
32: Uniscribe (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
33: mbuinstrument (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
34: WinCrypto (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto
35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
36: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
37: molc (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/molc.framework/Versions/14/molc
38: WebKit (8536.30.1 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
39: mbunamedstrings (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings
40: CocoaTooltipParser (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
41: WebCore (8536.30.2 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
42: DocEx (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx
43: WinHttp (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinHttp.framework/Versions/14/WinHttp
44: MicrosoftCredui (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
45: MicrosoftDDCS (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
46: WinAPIUI (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinAPIUI.framework/Versions/14/WinAPIUI
47: MicrosoftCSI (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
48: MetEx (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
49: MicrosoftFBA (14.3.9.131030 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
50: XPG (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
51: MicrosoftFS (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
52: MicrosoftWlmFile (14.3.9.131030 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
53: MicrosoftWebServices (14.3.9.131030 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
54: Oimg (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg
55: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
56: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
57: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
58: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
59: ImageIO (851 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
60: Metadata (707.12 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
61: FaceCoreLight (2.4.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
62: CorePDF (2.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
63: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
64: Foundation (945.18 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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260: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
261: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
262: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.8.5 (Build 12F45)
CPU: Intel Core Duo, Number: 4, Speed: 1800 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1085
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440
Microsoft Application Information:
Error Reporting UUID: CC70632D-6946-48CE-B6C5-7C7CF876C620
Time from launch: 0 hours, 0 minutes, 1 seconds
Total errors on this client: 97Office 2011 Removal
Office 2011 Removal (2)
MacKeeper Removal
MacKeeper Removal
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