Mac Office 2011 won't let me configure .mac email
Hi
I've done this for years. It's worked great. All i did was delete my current email account (can't remember the name of the obscure outgoing mail server for .mac) and added it back. Used correct email address and password... default outgoing mail server is smtp.mac.com
and when i press enter, the little yellow indicator next to that account in the accounts list NEVER turns back to green.
I'm stumped. thoughts?
Both of those are functonal iCloud server addresses, so you must be doing something else wrong.
Post the complete set of SMTP server settings you are trying to use, are you logging in with your complete email address or just the user name, and does your password meet iCloud spec (8 character minimum, at east 1 uppercase letter, 1 lowercase letter and 1 number. No special characters.
These are the correct settings for iCloud mail in Outlook. If they don't work something else is set incorrectly
Mail server settings
Refer to your email app's documentation for information about how to use these settings. iCloud Mail uses the IMAP and SMTP standards supported by most modern email apps. iCloud does not support POP.
IMAP information for the incoming mail server
Server name: imap.mail.me.com
SSL Required: Yes
If you receive errors when using SSL, try using TLS instead.
Port: 993
Username: [email protected] (use your @icloud.com address from your iCloud account)
Password: Your iCloud password
SMTP information for the outgoing mail server
Server name: smtp.mail.me.com
SSL Required: Yes
If you receive errors when using SSL, try using TLS instead.
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @icloud.com address from your iCloud account)
Password: Your iCloud password
imap.me.com and smtp.me.com can be used instead (only if you have 10.6.8 or lower) anything above 10.6.8 uses the ones posted above.
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This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
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Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
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Step 3
Triple-click anywhere in the line below on this page to select it:
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Repeat with this line:
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Launch the Keychain Access application in any of the following ways:
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For more information, take a look at:
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http://support.apple.com/kb/ht5621
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http://support.apple.com/kb/ht5312
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Process: Microsoft Word [417]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.3.8 (14.3.8)
Build Info: Unknown-130913~0
Code Type: X86 (Native)
Parent Process: launchd [155]
Responsible: Microsoft Word [417]
User ID: 503
Date/Time: 2013-11-13 23:38:42.155 -0800
OS Version: Mac OS X 10.9 (13A3017)
Report Version: 11
Anonymous UUID: EFF43114-542C-BBF3-2660-3B52A0E04682
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFString replaceCharactersInRange:withString:]: nil argument'
Application Specific Backtrace 1:
0 CoreFoundation 0x997716b1 __raiseError + 193
1 libobjc.A.dylib 0x988ac091 objc_exception_throw + 162
2 CoreFoundation 0x997715cb +[NSException raise:format:] + 139
3 CoreFoundation 0x9973bab5 mutateError + 181
4 CoreFoundation 0x99678918 -[__NSCFString replaceCharactersInRange:withString:] + 56
5 Foundation 0x9553d6e7 -[NSConcreteMutableAttributedString replaceCharactersInRange:withString:] + 320
6 Foundation 0x9553d1ef -[NSConcreteMutableAttributedString initWithString:attributes:] + 293
7 MicrosoftSetupUI 0x0228a516 SetupUISetBoolForFrameworkPreferenceKey + 3383
8 AppKit 0x96f7f059 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1253
9 AppKit 0x9702b9a0 -[NSNib _instantiateNibWithExternalNameTable:] + 631
10 AppKit 0x9715ff30 -[NSNib instantiateNibWithOwner:topLevelObjects:] + 267
11 AppKit 0x9715fcb1 -[NSViewController loadView] + 211
12 AppKit 0x97087c54 -[NSViewController view] + 42
13 MicrosoftSetupUI 0x0228260f SetupUI_LicensingBitfieldSQMTrigger + 13681
14 MicrosoftSetupUI 0x022835d3 SetupUI_LicensingBitfieldSQMTrigger + 17717
15 AppKit 0x96f7f059 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1253
16 AppKit 0x96f72b75 loadNib + 369
17 AppKit 0x96f71fa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 320
18 AppKit 0x9721bd2e +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
19 AppKit 0x9721bb39 -[NSWindowController loadWindow] + 231
20 AppKit 0x97220d03 -[NSWindowController window] + 81
21 MicrosoftSetupUI 0x02280a00 SetupUI_LicensingBitfieldSQMTrigger + 6498
22 MicrosoftSetupUI 0x0227ff89 SetupUI_LicensingBitfieldSQMTrigger + 3819
23 MicrosoftSetupUI 0x0227e987 MicrosoftSetupUI + 10631
24 MicrosoftSetupUI 0x0227f088 SetupUI_IsActivityAllowed + 40
25 Microsoft Word 0x000d819d Microsoft Word + 8605
26 Microsoft Word 0x000d80c7 Microsoft Word + 8391
27 Microsoft Word 0x000d80a6 Microsoft Word + 8358
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x99772007 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 com.apple.CoreFoundation 0x997719b0 __raiseError + 960
2 libobjc.A.dylib 0x988ac091 objc_exception_throw + 162
3 com.apple.CoreFoundation 0x997715cb +[NSException raise:format:] + 139
4 com.apple.CoreFoundation 0x9973bab5 mutateError + 181
5 com.apple.CoreFoundation 0x99678918 -[__NSCFString replaceCharactersInRange:withString:] + 56
6 com.apple.Foundation 0x9553d6e7 -[NSConcreteMutableAttributedString replaceCharactersInRange:withString:] + 320
7 com.apple.Foundation 0x9553d1ef -[NSConcreteMutableAttributedString initWithString:attributes:] + 293
8 com.microsoft.setupui 0x0228a516 SetupUISetBoolForFrameworkPreferenceKey + 3383
9 com.apple.AppKit 0x96f7f059 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1253
10 com.apple.AppKit 0x9702b9a0 -[NSNib _instantiateNibWithExternalNameTable:] + 631
11 com.apple.AppKit 0x9715ff30 -[NSNib instantiateNibWithOwner:topLevelObjects:] + 267
12 com.apple.AppKit 0x9715fcb1 -[NSViewController loadView] + 211
13 com.apple.AppKit 0x97087c54 -[NSViewController view] + 42
14 com.microsoft.setupui 0x0228260f SetupUI_LicensingBitfieldSQMTrigger + 13681
15 com.microsoft.setupui 0x022835d3 SetupUI_LicensingBitfieldSQMTrigger + 17717
16 com.apple.AppKit 0x96f7f059 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1253
17 com.apple.AppKit 0x96f72b75 loadNib + 369
18 com.apple.AppKit 0x96f71fa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 320
19 com.apple.AppKit 0x9721bd2e +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
20 com.apple.AppKit 0x9721bb39 -[NSWindowController loadWindow] + 231
21 com.apple.AppKit 0x97220d03 -[NSWindowController window] + 81
22 com.microsoft.setupui 0x02280a00 SetupUI_LicensingBitfieldSQMTrigger + 6498
23 com.microsoft.setupui 0x0227ff89 SetupUI_LicensingBitfieldSQMTrigger + 3819
24 com.microsoft.setupui 0x0227e987 0x227c000 + 10631
25 com.microsoft.setupui 0x0227f088 SetupUI_IsActivityAllowed + 40
26 com.microsoft.Word 0x000d819d 0xd6000 + 8605
27 com.microsoft.Word 0x000d80c7 0xd6000 + 8391
28 com.microsoft.Word 0x000d80a6 0xd6000 + 8358
Thread 1:
0 libsystem_kernel.dylib 0x91d46046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96264dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x96268cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x91d46992 kevent64 + 10
1 libdispatch.dylib 0x96c068bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x96c06556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x91d46046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96264dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x96268cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x91d46046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96264dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x96268cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x91d46046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96264dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x96268cce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x91d46046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96264dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x96268cce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x91d46046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96264dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x96268cce start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x91d46046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96264dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x96268cce start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x91d45b76 __semwait_signal + 10
1 libsystem_c.dylib 0x9588a05b nanosleep$UNIX2003 + 219
2 com.apple.Foundation 0x9557c641 +[NSThread sleepForTimeInterval:] + 170
3 com.microsoft.mcp 0x023054d8 RegisterWindowForMouseMoveEvents + 1011
4 com.apple.Foundation 0x9554ef2e -[NSThread main] + 45
5 com.apple.Foundation 0x9554ee86 __NSThread__main__ + 1426
6 libsystem_pthread.dylib 0x962635fb _pthread_body + 144
7 libsystem_pthread.dylib 0x96263485 _pthread_start + 130
8 libsystem_pthread.dylib 0x96268cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x91d40fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x90a7c311 MPWaitOnSemaphore + 104
2 com.microsoft.mbukernel 0x02257065 MBUSemaphore::WaitOnSemaphore(unsigned long) + 45
3 com.microsoft.setupui 0x022a9872 TcidIsDisabledInDRM + 65322
4 com.microsoft.mbukernel 0x022504e2 MBUCreateThread(char const*, void*, void (*)(void*), MBUThreadID&, unsigned long) + 510
5 com.apple.CoreServices.CarbonCore 0x90a7c56e PrivateMPEntryPoint + 68
6 libsystem_pthread.dylib 0x962635fb _pthread_body + 144
7 libsystem_pthread.dylib 0x96263485 _pthread_start + 130
8 libsystem_pthread.dylib 0x96268cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x7ab83000 ecx: 0x00000000 edx: 0x00000000
edi: 0x7d567610 esi: 0x997715fe ebp: 0xbff29ac8 esp: 0xbff29ac0
ss: 0x00000023 efl: 0x00000286 eip: 0x99772007 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x7ab89dfe
Logical CPU: 4
Error Code: 0x00000000
Trap Number: 3
Binary Images:
0xd6000 - 0x1e52feb +com.microsoft.Word (14.3.8 - 14.3.8) <BAF4C0FB-36F0-7698-E28D-8E74FE93CAE1> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x224b000 - 0x2264ff7 +com.microsoft.mbukernel (14.3.8 - 14.3.8) <1D1D6160-BA27-9BB6-0E52-536521BA752F> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x227c000 - 0x22b9ff3 +com.microsoft.setupui (14.3.8 - 14.3.8) <49F85ABF-6DBA-8DC4-D84E-66546EADF468> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x22f9000 - 0x252fff3 +com.microsoft.mcp (14.3.8 - 14.3.8) <89D23FB0-686F-4451-8750-F3C5A5502658> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x25ee000 - 0x265ffe7 +com.microsoft.netlib (14.3.8 - 14.3.8) <44E8C742-3829-5F83-A459-2241A633E61C> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x2677000 - 0x271cfeb +com.microsoft.ole (14.3.8 - 14.3.8) <0A492AA8-49F0-5037-A6C6-8AD438477BBB> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x273e000 - 0x27ddffb +com.microsoft.oleautomation (14.3.8 - 14.3.8) <7F34CD12-00F7-390C-1D82-3466614AF41F> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x280c000 - 0x2819fff +com.microsoft.merp (2.2.4 - 2.2.4) <4E9DFD77-E3C1-134B-908B-25721F699BBE> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x2824000 - 0x2a18feb +com.microsoft.msxml (14.3.8 - 14.3.8) <2E8E4B2E-C704-2FB0-C24C-10D7C476D253> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2a8b000 - 0x31f5fef +com.microsoft.office (14.3.8 - 14.3.8) <43F1598A-2D8F-E07B-60F6-D5EF0C58111A> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x3351000 - 0x41e0fef +com.microsoft.officeart (14.3.8 - 14.3.8) <C38785A7-5742-D05C-4586-B473419E223B> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x44a2000 - 0x44acff7 +com.microsoft.oleo (14.3.8 - 14.3.8) <0C95CF23-86DE-E7F1-57E5-7E82930CFA38> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x44b9000 - 0x44d0ff3 +com.microsoft.mathfont (14.3.8 - 14.3.8) <E33D75DB-F95D-9C19-0899-3C7C6C195909> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x44d9000 - 0x4950ff7 +com.microsoft.chart (14.3.8 - 14.3.8) <56B0A9A5-B881-6207-CA7F-F9F72E13839E> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4a97000 - 0x4bdeff7 +com.microsoft.msls3 (14.3.8 - 14.3.8) <C7F5BC89-303B-7A5A-32B0-4FB5D10074EC> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4beb000 - 0x4c21ff7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <F52BE5A4-4783-4401-E2E4-9E3FF05FFAB7> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
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0x9841f000 - 0x9842bffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib
0x9842c000 - 0x984efff1 com.apple.CoreText (352.0 - 367.15) <8C486246-B12A-39E1-9B35-DE9451FDCF4B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x984f0000 - 0x9852fff5 com.apple.ids (10.0 - 1000) <AEDCAD16-6626-3A0B-A9BE-3FC8A47CEB52> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x98530000 - 0x98540ff7 libsasl2.2.dylib (170) <CA1C07F6-8E17-315E-AE49-AB696DDE6707> /usr/lib/libsasl2.2.dylib
0x98572000 - 0x98575ff9 com.apple.TCC (1.0 - 1) <DE9FBF11-4ABB-317F-A3F8-4D26A98A5AEF> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x98576000 - 0x98682fff com.apple.ImageIO.framework (3.3.0 - 1038) <4776FAFD-F80F-3BDE-A396-80D988BE8EC1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98683000 - 0x98686ff3 com.apple.AppleSystemInfo (3.0 - 3.0) <4586B503-A0A8-3654-AA48-D2F9FA0188CB> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x98687000 - 0x9868affa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9868b000 - 0x98695fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <907F726B-BA7D-360C-8E46-02DB99DD903A> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x98696000 - 0x986a8fff libsystem_asl.dylib (217.1.4) <F4B8D4CC-71BC-3C45-8669-91747B456739> /usr/lib/system/libsystem_asl.dylib
0x986a9000 - 0x98707ffd com.apple.AE (665.5 - 665.5) <58CF4AC0-2F2E-3C4F-8075-636CD45A6130> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x98708000 - 0x98723ff6 libPng.dylib (1038) <97F26689-9706-348E-A07D-5A332B17750A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9872f000 - 0x98748fff libAVFAudio.dylib (32.2) <F1189373-0635-32D5-BB0C-1261959DB675> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x98749000 - 0x987b0ffc com.apple.framework.CoreWLAN (4.0 - 400.45.1) <8DADD7D2-AB98-34ED-8D6F-335338502CBE> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x987b1000 - 0x9889dff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9889e000 - 0x98a464af libobjc.A.dylib (551.1) <18361D2F-0405-39B0-8354-2D865703118D> /usr/lib/libobjc.A.dylib
0x98a47000 - 0x98b7eff3 com.apple.desktopservices (1.8 - 1.8) <1CA936E2-C5DB-32BF-AFD0-E8FF97A462A5> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x98b7f000 - 0x98b7ffff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x98b80000 - 0x98baaff7 libsandbox.1.dylib (278.10) <DAC89956-5476-32E1-87CB-334731FAA372> /usr/lib/libsandbox.1.dylib
0x98d3c000 - 0x98d4aff3 com.apple.opengl (9.3.1 - 9.3.1) <8E5EB187-90D0-31BE-BF14-A1D9B402AA0C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x98d4b000 - 0x99071ffb com.apple.JavaScriptCore (9537 - 9537.65) <402E2B2F-AA3F-33E6-BD7D-46B1E9314311> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x99072000 - 0x99072fff com.apple.ApplicationServices (48 - 48) <6766DF5C-6A98-3AAF-A222-D99599BB5A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x99073000 - 0x990a4ffa libsystem_m.dylib (3047.16) <7BF40745-1A2D-3DB2-8D49-3F149851AE15> /usr/lib/system/libsystem_m.dylib
0x990a5000 - 0x993f1ffb com.apple.MediaToolbox (1.0 - 1273.35) <E30AF97C-165A-37EA-9373-1A99188FA8B6> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x9944c000 - 0x994b6ff7 com.apple.framework.CoreWiFi (2.0 - 200.21.1) <4B96CA5D-2670-3B66-B648-3F2B5BAE5238> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x994b7000 - 0x994cbff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x994cc000 - 0x994cdfff com.apple.AddressBook.ContactsData (8.0 - 1365) <30EACB9A-0A67-33C3-A0F7-8C39D95F9E1C> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x994ce000 - 0x995c2fff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x995c3000 - 0x995d2fff libGL.dylib (9.3.1) <32F61D19-8636-3B3F-94A2-AB2C4367B82A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x995d3000 - 0x9960bfff com.apple.LDAPFramework (2.4.28 - 194.5) <77DAAC92-8442-3BBD-9782-A7D48BC74BE3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9960c000 - 0x9980eff7 com.apple.CoreFoundation (6.9 - 855.11) <21BA3E03-EA00-3AC4-8B31-806779114FE8> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9980f000 - 0x9990dfff libJP2.dylib (1038) <E5860548-4C4F-3C4D-948E-1A25EF5ADA71> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9990e000 - 0x9991eff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8106E9A2-F2A7-392C-B404-E88A20843F0C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9991f000 - 0x99931fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
0x99a11000 - 0x99a1bff2 com.apple.AppSandbox (3.0 - 1) <085C3B38-C7D8-3A62-AFC6-CEE27F93DFD1> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x99a1c000 - 0x99a71fff libc++.1.dylib (120) <AE695E83-E3C6-3F13-BFC2-A2945AEAB0AC> /usr/lib/libc++.1.dylib
0x99a72000 - 0x99a79fff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x99a7a000 - 0x99ac6ff7 libcups.2.dylib (372) <75C1C149-4054-3060-97AE-AFC1ACCA793F> /usr/lib/libcups.2.dylib
0x99ac7000 - 0x99acbffc libpam.2.dylib (20) <763AC655-931B-3891-AB6A-F2CD4A21F906> /usr/lib/libpam.2.dylib
0x9a28d000 - 0x9a28efff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x9a28f000 - 0x9a2d7fff com.apple.PerformanceAnalysis (1.47 - 47) <48BE84A9-3753-3CDA-A092-2F8CA36C731C> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9a2d8000 - 0x9a2f1fff com.apple.Kerberos (3.0 - 1) <B5231442-5643-3605-8464-8F654A4C5019> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9a2f2000 - 0x9a2f9ff1 com.apple.phonenumbers (1.1.1 - 105) <E3A7BD44-1821-327A-BC27-6FCAC2F7B72F> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x9a2fa000 - 0x9a330fff com.apple.IconServices (25 - 25.17) <05C87A32-3E0F-3EE7-8CE5-DB6463369FFA> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x9a334000 - 0x9a401ff7 com.apple.backup.framework (1.5 - 1.5) <C417419E-077B-3FC5-8530-02130271F42C> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9a402000 - 0x9a402fff com.apple.quartzframework (1.5 - 1.5) <95E39CD5-E118-323F-9F0F-EE605EC029CF> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9a403000 - 0x9a5c9ffb libicucore.A.dylib (511.25) <44DDE9A4-578E-3D23-A41A-D8795D000A18> /usr/lib/libicucore.A.dylib
0x9a5ca000 - 0x9a98fff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9a990000 - 0x9a997ff7 com.apple.XPCService (2.0 - 1) <34C02E62-62C2-3BA5-95F2-0B5A9AC092F2> /System/Library/PrivateFrameworks/XPCService.frHi,
This is the forum to discuss questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to Office for mac, I would suggest you to post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
MS Office 2011 won't install under Mountain Lion
Today I upgraded from Lion to Mountain Lion. However, my MS Office 2011 refused to run, didn't even start so I couldn't check for updates manually. I had it set to check for updates automatically by the way.
So I uninstalled MS Office and then reinstalled from the installation disk. But my iMac won't install it; it starts up the installation most of the times (although it sometimes spits out the disk without even trying) but after several tries it keeps telling me that the installation failed because there is no software to install.
So frustrating!
How can I install it anyway? I really need it since all my documents are MS Office.G@dgetgirl wrote:
Thanks Eric, but I'd already found that procedure and this is exactly what I did. Didn't work, alas. Or rather, it worked alright since I've got no traces of MS OFfice on my Mac anymore. But it still won't install from the installation disk. Below is the error message, in Dutch. It says the installation failed due to an error in the installation program and that I should contact Microsoft.
Pfff.
Everything worked fine under Lion. Should I give up on Mountain Lion and revert back to Lion?
What did Microsoft say? -
Microsoft Office 2011 won't open on my Macbook Pro.
I have a Macbook Pro and I updated to OS X Yosemite (v. 10.10.1) and now that it's running that software, the Microsoft Office applications aren't opening. This is the problem details and system configuration:
Process: Microsoft Word [977]
Path: /Applications/Microsoft Office 2011/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: ???
Build Info: Unknown-130913~0
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Microsoft Word [977]
User ID: 501
Date/Time: 2014-12-31 12:47:13.131 -0600
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 521AE6BD-1D9D-6522-0912-F4DDDCA1A91B
Sleep/Wake UUID: 959F5DE3-4B67-4B2D-9234-2DF65F68ADC5
Time Awake Since Boot: 10000 seconds
Time Since Wake: 710 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
Referenced from: /Applications/Microsoft Office 2011/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fee4000 - 0x8ff17e03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Hi,
This is the forum to discuss questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to Office for mac, I would suggest you to post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Office 2011 won't start (crashes) on one of the local accounts. MacBook 2013 Moutain Lion.
Hi and thank you for your interest,
recently all of the Microsoft applications refuse to start on one of the local accounts an a late 2013 MackBook Pro. Every time you try to start Word, Excel or any other Office app you get a non-specific message "...quit unexpectedly...". A following log is available, but before I post it I would just like to say that I have tried:
*using it on other local account and it works
*fixing permissions
*cleaning user specific library (all the application support, preferences, saved states, etc.)
*uninstalling office and manually removing all 'leftovers' [root library and user libraries]
*booting in safe mode
*reinstalling Office
Still no luck, that's the log:
Any help would be very welcome, thank you.
Process: Microsoft Word [967]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.0.0 (14.0.0)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [123]
User ID: 502
Date/Time: 2013-10-09 13:52:10.069 +0100
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 25598 sec
Crashes Since Last Report: 13
Per-App Crashes Since Last Report: 11
Anonymous UUID: 6B31F1AB-4004-9D15-8D77-A46DFE8DF8DB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framewo rk/Versions/14/MicrosoftCSI
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x965eca6a __pthread_kill + 10
1 libsystem_c.dylib 0x9368bb2f pthread_kill + 101
2 libsystem_c.dylib 0x936c2631 abort + 168
3 libc++abi.dylib 0x93cbf7e0 abort_message + 151
4 libc++abi.dylib 0x93cbd249 default_terminate() + 34
5 libc++abi.dylib 0x93cbd289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x93cbd2f1 std::terminate() + 23
7 libc++abi.dylib 0x93cbe3e6 __cxa_throw + 110
8 com.microsoft.csi_framework 0x06503075 Csi::BeginFinishCsiClientLib() + 524537
9 com.microsoft.csi_framework 0x06504dc2 Csi::BeginFinishCsiClientLib() + 532038
10 dyld 0x8fefccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
11 dyld 0x8fefcfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
12 dyld 0x8fef9268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
13 dyld 0x8fef91cc ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 200
14 dyld 0x8fef91cc ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 200
15 dyld 0x8fef90ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
16 dyld 0x8feeae05 dyld::initializeMainExecutable() + 211
17 dyld 0x8feeeadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
18 dyld 0x8feea376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
19 dyld 0x8feea077 _dyld_start + 71
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x965ed9ae kevent + 10
1 libdispatch.dylib 0x9389dc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9389d7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x965ed0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9368d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9368ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93674daa start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x965ed0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9368d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9368ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93674daa start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff15634 ecx: 0xbff155ac edx: 0x965eca6a
edi: 0xac5b3a28 esi: 0x00000006 ebp: 0xbff155c8 esp: 0xbff155ac
ss: 0x00000023 efl: 0x00000206 eip: 0x965eca6a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xac5b8054
Logical CPU: 0
Binary Images:
0xea000 - 0x1e4dff3 +com.microsoft.Word (14.0.0 - 14.0.0) <CAFAB058-3EC0-B31B-D964-F5AEAF1CFF0F> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2217000 - 0x2230fff +com.microsoft.mbukernel_framework (14.0.0 - 14.0.0) <CB0B3A79-BC3D-2288-502B-C34C74E66953> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x2245000 - 0x226cfeb +com.microsoft.setupui (14.0.0 - 14.0.0) <47F4D2FA-CC1C-1EF7-1A7C-FC788E45306B> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x228a000 - 0x24a5fff +com.microsoft.mcp (14.0.0 - 14.0.0) <17CE4C13-7E2B-5228-5828-57648AC2BBF7> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x255c000 - 0x25cdfef +com.microsoft.netlib (14.0.0 - 14.0.0) <2F67743A-C388-7BB4-DB47-3FBFB6ABE178> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x25e4000 - 0x268affb +com.microsoft.ole (14.0.0 - 14.0.0) <80E188B3-783D-0287-F5D4-8EF036002A43> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26aa000 - 0x2749fff +com.microsoft.ole_automation (14.0.0 - 14.0.0) <490B77FB-3687-805B-F2FB-A3A036485407> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x2778000 - 0x2784feb +com.microsoft.merp (2.2.4 - 2.2.4) <F3EE9FDC-3559-1939-6686-49A7809D4E62> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x278e000 - 0x2983ff7 +com.microsoft.msxml_library (14.0.0 - 14.0.0) <8D39EFE3-2A3E-E47D-75A0-50021BE39FA6> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x29ef000 - 0x310afeb +com.microsoft.office_library (14.0.0 - 14.0.0) <75B13C87-7A76-D9FD-2A73-5DFB8785592A> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
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0x983f5000 - 0x9841aff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9841b000 - 0x9843ffff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x98490000 - 0x98491fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x98492000 - 0x98939ffb com.apple.CoreAUC (6.22.03 - 6.22.03) <054DADA8-A077-3BF0-8BEA-C568E7360E75> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9893a000 - 0x98a47057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x98b00000 - 0x98b0bfff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x98b39000 - 0x98bd6ff7 com.apple.PDFKit (2.8.5 - 2.8.5) <F5D6A1C9-3EC1-312C-839F-6C13708B2CF2> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x98bd7000 - 0x98c08fff com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x98c09000 - 0x98c6ffff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x98c70000 - 0x9906cfeb com.apple.VideoToolbox (1.0 - 926.106) <C1A411F0-7B7E-3669-83E5-FAEF2BAA8949> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9906d000 - 0x990dcffb com.apple.Heimdal (3.0 - 2.0) <C007CED7-DDC9-3BA1-8077-294FAE9C78D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x990dd000 - 0x9911fff7 libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib
0x99120000 - 0x99120fff com.apple.Accelerate (1.8 - Accelerate 1.8) <D4F5AB2C-0727-39FD-8EE9-E4DD3D78EB2E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x99121000 - 0x9912dffe libkxld.dylib (2050.48.12) <44C8E278-D8CA-3CF4-B3F4-0299654EB341> /usr/lib/system/libkxld.dylib
0x9912e000 - 0x9916dff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9916e000 - 0x99175ffe com.apple.agl (3.2.1 - AGL-3.2.1) <F13F8669-5FC5-386C-9100-523D2BBF23CE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x99176000 - 0x99177fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x99216000 - 0x99217ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x992ef000 - 0x992f3ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x992f4000 - 0x9933eff7 com.apple.framework.CoreWLAN (3.4 - 340.18) <A874C0A7-9CE0-3434-A38D-7EE61AD35DD7> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9933f000 - 0x99341fff com.apple.securityhi (4.0 - 55002) <F95F4BF5-2290-3CC4-A37A-4852F0AE6FAE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x99342000 - 0x99367ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x99368000 - 0x99426ff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x99427000 - 0x9959fff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x995a0000 - 0x99983fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x99cfd000 - 0x99d4bffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99d4c000 - 0x99d83ffa com.apple.LDAPFramework (2.4.28 - 194.5) <F05946C0-D3BE-379A-A00E-D2BA6B4EE48D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x99dc7000 - 0x99debfff libJPEG.dylib (851) <2425AE18-C181-3371-922F-4A09C1AC71CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x99dec000 - 0x99dedfff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x99dee000 - 0x99eecff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x99eed000 - 0x99f84ff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x99f85000 - 0x99f9bfff com.apple.CFOpenDirectory (10.8 - 151.10) <CDA91E5D-6F99-3001-BD31-82585FCF5CA2> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x99f9c000 - 0x99fb1fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x99fb2000 - 0x9a05cfff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9a08d000 - 0x9a392ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9a393000 - 0x9a48bff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x9a48c000 - 0x9a48efff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9a48f000 - 0x9a4baff9 com.apple.framework.Apple80211 (8.5 - 850.252) <74845A5A-3660-3B50-BDB3-334275E0B461> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 887
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=255.1M resident=95.8M(38%) swapped_out_or_unallocated=159.3M(62%)
Writable regions: Total=54.7M written=1268K(2%) resident=2096K(4%) swapped_out=0K(0%) unallocated=52.7M(96%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 43.3M
MALLOC guard page 48K
Memory tag=35 3868K
Stack 65.5M
VM_ALLOCATE 940K
__DATA 13.2M
__DATA/__OBJC 400K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 39.6M
__OBJC 2868K
__OBJC/__DATA 120K
__PAGEZERO 4K
__TEXT 215.5M
__UNICODE 544K
mapped file 44.9M
shared memory 12K
=========== =======
TOTAL 431.1M
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0263, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8I may have a solution:
I was able to boot from my LaCie FireWire 800 hard drive backup. This was my daily backup so the data was only a few hours old. That told me I did not have on motherboard issue – thank you very much who's ever out there looking over my shoulder.
I then removed both internal drives and was able to power cycle the SSD drive via my PowerBook G4 from February 2005 thank you very much PowerBook G4.
After booting several times from the FireWire drive (to test that the external drives which used to be the internal drives were actually visible and they were), I then reinstalled the 2 internal drives but not before totally reformatting the SSD drive. For at least the third time in the last five years my daily and weekly backups along with the program superduper have saved my buttinsky...
At this time some 100 Gb of my 326 on my SSD is copied over. I realize I am not out of the woods yet because after fully copying all the data I have to be able to boot from that SSD drive in the main compartment.
And I really think this was nothing more than me deleting invisible files on the main hard drive thinking that this was just some maintenance task that I could do and instead I totally corrupted the SSD.
I will post this now and I'm probably 2 to 4 hours away from having everything copied over and then seeing if it actually boots and works. I'll post back then or if it's too late here in Belgium then tomorrow.
What I've realized is that it's great to have backups and also great to have an eight-year-old PowerBook G4 but I'm definitely going to need a fully backed up recent Mac in case this would ever happen again. It's an expensive route to go but better than recovering from another heart attack well another one I guess I had one today I'm not sure. -
MacBook Pro 13" 2011 - Won't let me use 2 USB ports at the same **** time.
I'm trying to use 2 usb driven hardware devices at the same time and it won't let me - one of them always disconnects (usually the 2nd port) ...even though both devices work on other macbooks ive used lately..
Is it possible one of them isnt properly powered? Is there any way of "turning" them both on?
Sorry I sound so novice, i've had macs for 10+ years but i've never had this problem before...USB ports on a computer have always had a limited amount of power. The least expensive solution is to get a powered USB hub, meaning it has a separate power supply. The hub will provide enough power to keep things running.
It will also make your extenal hard drives behave better it they are USB-powered.
Here's an example:
Newer Technology 7 Port Hi-Speed USB 2.0 Hub with Power Adapter for Mac & PC
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