Mac office 2011

Myself and seveal other students in class with me are using mac computers, we are unsuccessfully trying every method suggested to get our computers to accept sound from the power point presentations put up on the online presentations for our classes.
They work on a pc, but not on a mac.... I have tried downloading flash player, flash presenter( which I really do not want to have to pay the full price for when the trial version did not work), I have tried the filp 4 thing... nothing seems to work.
Surely the magnificent mac works! surely, when my whole household has now gone over $5000.00 in to switch, the answer is not
 buying a 400.00 HP lap top!! say it aint so.... I was a hard sell for the MAC swtich.... tell me you guys are not going to die by no sound via powerpoints via university on-line  course!!!!

According to your description, I understand that the question is about Office for Mac 2011.
This is the forum to discuss questions and feedback for Microsoft Office on Windows Operation System, better to post your question to the forum of Office for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Thanks,
Ethan Hua CHN
TechNet Community Support

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    Microsoft Error Reporting log version: 2.0
    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2013-05-13 05:34:01 +0000
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 14.3.4.130416
    Crashed Module Name: unknown
    Crashed Module Version: unknown
    Crashed Module Offset: unknown
    Blame Module Name: unknown
    Blame Module Version: unknown
    Blame Module Offset: unknown
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0
    Thread 0:
    #  1  0x0a080b06 in ___read_nocancel + 0x0000000A (libsystem_kernel.dylib + 0x00014b06)
    #  2  0x09fa062a in __sread + 0x00000023 (libsystem_c.dylib + 0x0007e62a)
    #  3  0x09f9ff0f in ___srefill1 + 0x00000022 (libsystem_c.dylib + 0x0007df0f)
    #  4  0x09f9c1e9 in _fgets + 0x000000CB (libsystem_c.dylib + 0x0007a1e9)
    #  5  0x02386adc in _McpPushFontUser + 0x0000152A (MicrosoftComponentPlugin + 0x000dcadc)
    #  6  0x02386cd9 in _McpPushFontUser + 0x00001727 (MicrosoftComponentPlugin + 0x000dccd9)
    #  7  0x02301280 in _McpSetCursor + 0x00003311 (MicrosoftComponentPlugin + 0x00057280)
    #  8  0x022fcd68 in _McpRunFontMenuIdleTasks + 0x00000A6F (MicrosoftComponentPlugin + 0x00052d68)
    #  9  0x022fc347 in _McpRunFontMenuIdleTasks + 0x0000004E (MicrosoftComponentPlugin + 0x00052347)
    # 10  0x022e28b1 in _McpFontIndexFromTokenString + 0x00001AB4 (MicrosoftComponentPlugin + 0x000388b1)
    # 11  0x022cdfae in _McpStartupFontMenu + 0x000000CA (MicrosoftComponentPlugin + 0x00023fae)
    # 12  0x000bb6de in __mh_execute_header + 0x000286DE (Microsoft Word + 0x000286de)
    # 13  0x00095dd5 in __mh_execute_header + 0x00002DD5 (Microsoft Word + 0x00002dd5)
    # 14  0x050b0c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
    # 15  0x000954f5 in __mh_execute_header + 0x000024F5 (Microsoft Word + 0x000024f5)
    # 16  0x000954a6 in __mh_execute_header + 0x000024A6 (Microsoft Word + 0x000024a6)
    X86 Thread State:
    eax: 0x000c018c  ebx: 0x00000000  ecx: 0xbff69d2c  edx:0x0a080b06
    edi: 0x09feadb8  esi: 0x09feadb8  ebp: 0xbff69d48  esp:0xbff69d2c
      ss: 0x00000023  eip: 0x0a080b06   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00000286
    Thread 1:
    #  1  0x0a0819ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
    #  2  0x09ec07a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
    X86 Thread State:
    eax: 0x0000016b  ebx: 0xb0080700  ecx: 0xb00805ac  edx:0x0a0819ae
    edi: 0x00000000  esi: 0x09ec08a1  ebp: 0xb0080718  esp:0xb00805ac
      ss: 0x00000023  eip: 0x0a0819ae   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 2:
    #  1  0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
    #  2  0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
    #  3  0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x09f3acc7  ecx: 0xb0102f6c  edx:0x0a0810ee
    edi: 0xb0103000  esi: 0xb0103000  ebp: 0xb0102f88  esp:0xb0102f6c
      ss: 0x00000023  eip: 0x0a0810ee   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 3:
    #  1  0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
    #  2  0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
    #  3  0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x09f3acc7  ecx: 0xb0184f6c  edx:0x0a0810ee
    edi: 0xb0185000  esi: 0xb0185000  ebp: 0xb0184f88  esp:0xb0184f6c
      ss: 0x00000023  eip: 0x0a0810ee   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 4:
    #  1  0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
    #  2  0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
    #  3  0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x09f3acc7  ecx: 0xb0206f6c  edx:0x0a0810ee
    edi: 0xb0207000  esi: 0xb0207000  ebp: 0xb0206f88  esp:0xb0206f6c
      ss: 0x00000023  eip: 0x0a0810ee   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 5:
    #  1  0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
    #  2  0x09fc2883 in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a0883)
    #  3  0x02ae7ce2 in _MerpCreateSession + 0x00000B3F (merp + 0x00002ce2)
    #  4  0x02ae73ae in _MerpCreateSession + 0x0000020B (merp + 0x000023ae)
    #  5  0x02ae7339 in _MerpCreateSession + 0x00000196 (merp + 0x00002339)
    #  6  0x02ae88d6 in _MerpCreateSession + 0x00001733 (merp + 0x000038d6)
    #  7  0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
    #  8  0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
    X86 Thread State:
    eax: 0x0000014e  ebx: 0xb0288ae8  ecx: 0xb0288a7c  edx:0x0a080c72
    edi: 0x09fc29a6  esi: 0xb0288ae0  ebp: 0xb0288ac8  esp:0xb0288a7c
      ss: 0x00000023  eip: 0x0a080c72   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 6:
    #  1  0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
    #  2  0x06d73cb5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009fcb5)
    #  3  0x022b64d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
    #  4  0x06d727c8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e7c8)
    #  5  0x06d7274b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e74b)
    #  6  0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
    #  7  0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
    X86 Thread State:
    eax: 0x0000014e  ebx: 0xb030a500  ecx: 0xb030a46c  edx:0x0a080c72
    edi: 0x09fc29a6  esi: 0x00000000  ebp: 0xb030a4b8  esp:0xb030a46c
      ss: 0x00000023  eip: 0x0a080c72   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 7:
    #  1  0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
    #  2  0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
    #  3  0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x09f3acc7  ecx: 0xb040ef6c  edx:0x0a0810ee
    edi: 0xb040f000  esi: 0xb040f000  ebp: 0xb040ef88  esp:0xb040ef6c
      ss: 0x00000023  eip: 0x0a0810ee   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 8:
    #  1  0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
    #  2  0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
    #  3  0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x09f3acc7  ecx: 0xb0490f6c  edx:0x0a0810ee
    edi: 0xb0491000  esi: 0xb0491000  ebp: 0xb0490f88  esp:0xb0490f6c
      ss: 0x00000023  eip: 0x0a0810ee   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Loaded modules:
    0: Microsoft Word (14.3.4.130416 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
    1: mbukernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
    2: MicrosoftSetupUI (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
    3: MicrosoftComponentPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
    4: Netlib (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
    5: MicrosoftOLE (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
    6: MicrosoftOLEAutomation (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
    7: Carbon (155 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    8: QuickTime (2599.24 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    9: merp (2.2.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
    10: MSXML (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
    11: MicrosoftOffice (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
    12: OfficeArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
    13: MicrosoftOleo (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
    14: MicrosoftMathFont (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
    15: MicrosoftChartPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
    16: MicrosoftPTLS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
    17: MsgrLibClient (8.0.0.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
    18: Cocoa (19 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    19: MBURibbon (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
    20: MViewLib (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
    21: WLMUser (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
    22: WLMGraphicsDevice (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
    23: WLMKernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
    24: Gfx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
    25: SmartArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
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    217: CoreWLAN (302.12 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
    218: CoreWiFi (122.12 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
    219: AppleVA (5.0.19 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    220: CorePDF (2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    221: QuickLook (555.5 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    222: DisplayServices (357 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    223: ImageCaptureCore (5.0.2 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
    224: PreferencePanes (15.1 Reg=English Loc=0x0000: /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
    225: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
    226: AOSKit (152.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
    227: AOSMigrate (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
    228: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
    229: ApplePushService (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
    230: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
    231: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
    232: mbunamedstrings (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings
    233: CocoaTooltipParser (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
    234: WebCore (8536.28.10 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    235: AGL (AGL-3.2.1 Reg=English Loc=0x0000: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    236: DocEx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx
    237: WinHttp (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinHttp.framework/Versions/14/WinHttp
    238: MicrosoftCredui (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
    239: MicrosoftDDCS (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
    240: WinAPIUI (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinAPIUI.framework/Versions/14/WinAPIUI
    241: MicrosoftCSI (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
    242: MetEx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
    243: MicrosoftFBA (14.3.4.130416 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
    244: XPG (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
    245: MicrosoftFS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
    246: MicrosoftWlmFile (14.3.4.130416 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
    247: MicrosoftWebServices (14.3.4.130416 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
    248: Oimg (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg
    249: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    250: CoreServicesInternal: /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
    251: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    252: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    253: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    254: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    255: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    256: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
    257: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libType1Scaler.dylib
    258: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
    259: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    260: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
    261: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    262: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    263: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
    Operating System Information
    Operating System: Mac OS X 10.8.3 (Build 12D78)
    CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
    gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
    gestaltSystemVersion err = 0, result = 0x1083
    Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560
    Microsoft Application Information:
    Error Reporting UUID: ED504BC3-7C57-4B20-A296-F8A887C9AE7C
    Time from launch: 0 hours, 0 minutes, 2 seconds
    Total errors on this client: 39
    Please help.  I've tired virtually every single blog fix and done several clean installs of the program with no luck and trying to get Microsoft to respond, let alone help, is impossible!!!

  • Is Mac Office 2011 compatible with Microsoft Office 2010?

    Is Mac Office 2011 compatible with Microsoft Office 2010?

    Ask on the Microsoft Mac forums:  http://answers.microsoft.com/en-us/mac

  • Urgent, Please Help!!! Mac Office 2011 quit unexpectedly!!! Version 10

    Please Help, have no idea whats going on.... Whole mac office is not working, cant even open a document.
    Thanks !!!
    Process:         Microsoft Error Reporting [340]
    Path:            /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
    Identifier:      com.microsoft.error_reporting
    Version:         2.2.6 (2.2.6)
    Build Info:      Unknown-110309~0
    Code Type:       X86 (Native)
    Parent Process:  launchd [148]
    User ID:         501
    Date/Time:       2013-03-07 00:15:43.775 +0800
    OS Version:      Mac OS X 10.8.2 (12C3012)
    Report Version:  10
    Interval Since Last Report:          175276 sec
    Crashes Since Last Report:           44
    Per-App Interval Since Last Report:  3 sec
    Per-App Crashes Since Last Report:   20
    Anonymous UUID:                      9D2C21B6-E6B5-0B63-7984-FDA706DF2419
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
        __TEXT                 0000000000001000-0000000000062000 [  388K] r-x/rwx SM=COW  /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.SystemConfiguration           0x95cdf2d2 DYLD-STUB$$CFStringCreateWithFormat + 0
    1   com.microsoft.error_reporting           0x0001c3c6 0x1000 + 111558
    2   com.microsoft.error_reporting           0x0001ce30 0x1000 + 114224
    3   com.microsoft.error_reporting           0x00003987 0x1000 + 10631
    4   com.microsoft.error_reporting           0x0000339e 0x1000 + 9118
    5   com.microsoft.error_reporting           0x000032c5 0x1000 + 8901
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x90f449ae kevent + 10
    1   libdispatch.dylib                       0x92337c71 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib                       0x923377a9 _dispatch_mgr_thread + 53
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xac6b6a2c  ecx: 0xac6b6aac  edx: 0xac6b69dc
      edi: 0xac6b7afc  esi: 0xac6b69cc  ebp: 0xbffffa18  esp: 0xbffff9dc
       ss: 0x00000023  efl: 0x00010286  eip: 0x95cdf2d2   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000000
    Logical CPU: 3
    Binary Images:
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    0x9a414000 - 0x9a41cfff  com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    0x9a41d000 - 0x9a634fff  com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x9a65b000 - 0x9a67ffff  com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 239
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=113.4M resident=66.8M(59%) swapped_out_or_unallocated=46.6M(41%)
    Writable regions: Total=39.0M written=436K(1%) resident=532K(1%) swapped_out=0K(0%) unallocated=38.4M(99%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             30.3M
    MALLOC guard page                    48K
    Memory tag=35                      7316K
    Stack                              64.5M
    __DATA                             5256K
    __DATA/__OBJC                       128K
    __IMAGE                             528K
    __IMPORT                              4K
    __LINKEDIT                         30.3M
    __OBJC                             1628K
    __OBJC/__DATA                         4K
    __PAGEZERO                            4K
    __TEXT                             83.2M
    __UNICODE                           544K
    mapped file                        84.5M
    shared memory                        12K
    ===========                      =======
    TOTAL                             307.9M
    Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f41
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.14)
    Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: 2.4G Keyboard Mouse, 0x062a  (ProVision Technology, Inc.), 0x4101, 0x14100000 / 1
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: USB Flash Disk, 0x090c  (Silicon Motion, Inc. - Taiwan), 0x1000, 0x1a120000 / 4
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

    That's the crash log from the error reporting app.  Nice.
    I'd suggest trying a re-install of Office 2011, and running all the updates to see that it's up to date.
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  • Trying to re-install mac office 2011 (downloaded dmg) but installer "not responding"

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    Why not simply re-download directly from Microsoft's website? Seems much easier going right to the source rather than using a reseller? Also if you have been backing up you can also restore from Time Machine which would be the easiest solution. Either way you will need the MS's install codes for re-installing the app.
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  • MAC Office 2011 continues to disconnect from Exchange server.

    Just install / deploy a new iMAC running OSx 10.9.5 and MAC Office / Outlook 14.4.5 (141003).  After a period of idle time the Outlook client indicates "not connected to <exchange server>".  Have to exit and re-open / relaunch Outlook
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    Hi Bill,
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    2. Outlook for Windows use Outlook Anywhere (RPC over HTTP) to connect to Exchange 2013 while Outlook for Mac uses Exchange Web Services to communicate with the Exchange server.
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    Additionally, here is an article that may be helpful to you:
    http://blogs.technet.com/b/johnmak/archive/2012/04/01/a-great-tool-for-troubleshooting-autodiscover-and-outlook-2011-for-mac-connectivity-issue.aspx
    Regards,
    Winnie Liang
    TechNet Community Support

  • Mac Office 2011 converting xlsx to PDF

    Hi
    I have a user who when converting excel documents in to PDF using save as function the document comes out blank. The user is using Office 2011 and Mac Osx10.10 Yosemite
    Any suggestions

    Hi,
    This forum is for general questions and feedback related to Microsoft Excel for Windows. Since your problem is about Office 2011, I'd recommend you post a new question in the Office for Mac forum:
    http://answers.microsoft.com/en-us/mac/forum/macexcel?tab=Threads
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

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