Mac office crashes on opening since mavericks
since upgrading to mavericks ... I now find mac office word, excel, power point, outlook all now crash on opening...
wonderfull ! now what am I supposed to do ! have never ever upgraded osx and found key software such as this no longer works !
please apple can this be sorted pronto. kinda makes my macbook pro a bit useless for anything work related !
anyone got any suggestions ?
alebonau wrote:
pete thankyou for the response, I have mac office 2011. I downloaded this update
http://www.microsoft.com/en-us/download/confirmation.aspx?id=40352
however running it I get told the below
"office 2011 14.3.8 update cant be installed on this disk . a version of the software required to install this update was not found on this volume"
:O
Make sure your Office Applications are in your Applications folder and have not been moved elsewhere or the update will not find them.
Pete
Similar Messages
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Adobe Acrobat Pro crashes on open since Mavericks update
since installing mavericks, i am unable to open adobe acrobat. to be really specific, the app itself starts, but crashes immediately when attempting to open a PDF file.
the text of the problem report is pasted below. any assistance would be appreciated. i read & create PDFs on a daily basis, so i very much need acrobat to work!
also, if i can just vent for a quick second... this OS doesn't seem to be fully baked. i'm surprised that apple would have released mavericks in such a state. i've had no issues (of the magnitude that i'm encountering with mavericks) with previous OSs, and would like to know if there's ANY way i can roll back to mountain lion until mavericks is more stable. seriously, i remember experiencing similar disappointments like this when upgrading a windows OS, but never osx.
here's what my system looks like:
Process:
AdobeAcrobat [7036]
Path:
/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
10.1.8 (10.1.8)
Code Type:
X86 (Native)
Parent Process: launchd [202]
Responsible:
AdobeAcrobat [7036]
User ID:
501
Date/Time:
2013-10-29 17:58:34.078 -0700
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 85F257C5-FD71-DB23-6FA9-538272916D9A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT
0000000000001000-0000000000002000 [
4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x9960b1e2 CFDictionaryGetValue + 18
1 com.adobe.Acrobat.framework
0x003c27cf RunAcrobatInBrowser + 143880
2 com.adobe.Acrobat.framework
0x003c2906 RunAcrobatInBrowser + 144191
3 com.adobe.Acrobat.framework
0x0039ac14 RunAcrobat + 3718787
4 com.adobe.Acrobat.framework
0x005d0603 AcroSecurityBailOutImpl + 1997041
5 com.adobe.Acrobat.framework
0x00118ffc RunAcrobat + 1090155
6 com.adobe.Acrobat.framework
0x00118ef4 RunAcrobat + 1089891
7 com.adobe.Acrobat.framework
0x00114d7a RunAcrobat + 1073129
8 com.adobe.Acrobat.framework
0x0011403d RunAcrobat + 1069740
9 com.adobe.Acrobat.framework
0x00113407 RunAcrobat + 1066614
10 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
11 com.adobe.Acrobat.framework
0x00110201 RunAcrobat + 1053808
12 com.adobe.Acrobat.framework
0x0010f545 RunAcrobat + 1050548
13 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
14 com.adobe.Acrobat.framework
0x0010f29e RunAcrobat + 1049869
15 com.adobe.Acrobat.framework
0x0010f036 RunAcrobat + 1049253
16 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
17 com.adobe.Acrobat.framework
0x0010ed3e RunAcrobat + 1048493
18 com.adobe.Acrobat.framework
0x0010d142 RunAcrobat + 1041329
19 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
20 com.adobe.Acrobat.framework
0x0010c675 RunAcrobat + 1038564
21 com.adobe.Acrobat.framework
0x0010c4b8 RunAcrobat + 1038119
22 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
23 com.adobe.Acrobat.framework
0x001086ce RunAcrobat + 1022269
24 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
25 com.adobe.Acrobat.framework
0x0010b295 RunAcrobat + 1033476
26 com.adobe.Acrobat.framework
0x00106595 RunAcrobat + 1013764
27 com.adobe.Acrobat.framework
0x0010091d RunAcrobat + 990092
28 com.adobe.Acrobat.framework
0x000cff0c RunAcrobat + 790907
29 com.adobe.Acrobat.framework
0x000cf141 RunAcrobat + 787376
30 com.adobe.AcrobatPlugin.Comments
0x0cd7fccd 0xcc31000 + 1371341
31 com.adobe.AcrobatPlugin.Comments
0x0cd7fdeb 0xcc31000 + 1371627
32 com.adobe.Acrobat.framework
0x000ce431 RunAcrobat + 784032
33 com.adobe.Acrobat.framework
0x0063222c AcroSecurityBailOutImpl + 2397466
34 com.adobe.Acrobat.framework
0x006c6045 AcroSecurityBailOutImpl + 3003187
35 com.adobe.Acrobat.framework
0x00cc1a11 AcroSecurityBailOutImpl + 9276671
36 com.adobe.Acrobat.framework
0x006754bc AcroSecurityBailOutImpl + 2672554
37 com.adobe.Acrobat.framework
0x00675817 AcroSecurityBailOutImpl + 2673413
38 com.adobe.Acrobat.framework
0x00817023 AcroSecurityBailOutImpl + 4383505
39 com.adobe.Acrobat.framework
0x0081553b AcroSecurityBailOutImpl + 4376617
40 com.apple.AppKit
0x929bee4d -[NSWindow sendEvent:] + 11953
41 com.apple.AppKit
0x9295acad -[NSApplication sendEvent:] + 4034
42 com.apple.AppKit
0x9279f3bc -[NSApplication run] + 823
43 com.adobe.Acrobat.framework
0x00010873 RunAcrobat + 6882
44 com.adobe.Acrobat.framework
0x0000eecd RunAcrobat + 316
45 com.adobe.Acrobat.Pro
0x00001e92 main + 94
46 com.adobe.Acrobat.Pro
0x00001e16 start + 54
Thread 1:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x97060992 kevent64 + 10
1 libdispatch.dylib
0x9b1888bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9b188556 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: NSOperationQueue 0xc25a750
0 libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1 libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2 com.apple.Foundation
0x90e90641 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework
0x00d13a45 AcroSecurityBailOutImpl + 9612595
4 com.apple.Foundation
0x90dfe01f -[__NSOperationInternal _start:] + 753
5 com.apple.Foundation
0x90dfdd21 -[NSOperation start] + 71
6 com.apple.Foundation
0x90dfdc48 __NSOQSchedule_f + 50
7 libdispatch.dylib
0x9b18ae21 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib
0x9b1863a6 _dispatch_client_callout + 50
9 libdispatch.dylib
0x9b188467 _dispatch_root_queue_drain + 257
10 libdispatch.dylib
0x9b189732 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib
0x91559dab _pthread_wqthread + 336
12 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit
0x92956f18 _NSEventThread + 283
7 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
8 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
9 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib
0x97060976 kevent + 10
1 com.adobe.Acrobat.framework
0x01356436 AcroSecurityBailOutImpl + 16176932
2 com.adobe.Acrobat.framework
0x012aab3f AcroSecurityBailOutImpl + 15474221
3 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
4 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
5 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9155cfa3 pthread_cond_wait + 48
3 com.adobe.amt.services
0x0d5b3f2c C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services
0x0d5ace78 C_EULA_SetState + 2166
5 com.adobe.amt.services
0x0d5b3f92 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 23:: CVDisplayLink
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo
0x9a70e540 CVDisplayLink::runIOThread() + 936
4 com.apple.CoreVideo
0x9a70e180 startIOThread(void*) + 159
5 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
6 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
7 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 24:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 25:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1 libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib
0x936a4f06 usleep$UNIX2003 + 60
3 com.apple.AppKit
0x92a21ddc -[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
5 com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 26:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.QuartzCore
0x9495ea7d CA::Render::Server::server_thread(void*) + 232
3 com.apple.QuartzCore
0x9495e98c thread_fun + 29
4 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
5 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 27:
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS
0x1301998f AcroPluginMain + 22458
7 com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
8 com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 28:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 29:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 30:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9960b1de ecx: 0x02b05500 edx: 0x00000000
edi: 0x00000154 esi: 0x00000000 ebp: 0xbfffe568 esp: 0xbfffe530
ss: 0x00000023 efl: 0x00010286 eip: 0x9960b1e2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
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0x903f4000 - 0x903f5fff com.apple.AddressBook.ContactsData (8.0 - 1365) <3A9C53C8-07EC-310D-80AD-0B6E2492F021> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
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0x921f8000 - 0x921f9ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <B2525E0D-2BB1-3AF6-BDCA-56DCDC1F7DBF> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x921fa000 - 0x921fafff com.apple.quartzframework (1.5 - 1.5) <5BB3FDD4-4727-3D1B-9582-C96F36DA1542> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x921fb000 - 0x9221bfff com.apple.facetimeservices (10.0 - 1000) <BD92DB29-AD36-3B60-A5EF-F4A68F1394A1> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x9221c000 - 0x92562ffb com.apple.MediaToolbox (1.0 - 1273.29) <60F62850-70EC-38E8-9C7F-81204CF9C382> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x92563000 - 0x92593ff7 com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x92594000 - 0x926c1ff9 com.apple.avfoundation (2.0 - 651.12) <1AB88210-F2E6-3318-ACB2-41ED5AE6A0EF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x926c2000 - 0x92785ff1 com.apple.CoreText (352.0 - 367.15) <746AD442-F7B4-3273-A36D-C7103D26F727> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x92786000 - 0x933a1ff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x933a2000 - 0x933dafff com.apple.LDAPFramework (2.4.28 - 194.5) <0C42A932-15E8-3CD1-AC35-1DF7D41B25A2> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x933db000 - 0x933e5ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x933e6000 - 0x93556fff com.apple.QTKit (7.7.3 - 2826) <C6C84EA7-E9C6-3891-B76F-C497C4A2ED65> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x93557000 - 0x93570fff libAVFAudio.dylib (32.2) <C4CBDFDF-8F77-3872-B7DE-D2D7982084BA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x93571000 - 0x93578ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/LibHi kingq803,
This seems to be a licensing failure to me.
Please try the following steps and let me if that worked or not.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave -
Pages 5.0 crashes on opening since update
Anyone else have Pages 5.0 constantly crashing on opening since the update? Tried deleting and reinstalling. Originally, I had two versions on my Mac Mini '11 (running Mavericks) Pages '08 (CD) and Pages '09 (AppStore) which were updated to Pages 5.0. I had to go into TimeMachine and reinstall the Pages '09 because Pages 5.0 is unusable.
Thanks
EricIt could be a problem with fonts. open the Font book and validate the fonts. you might have a third party font that doean't agree with Pages 5.0
Sometimes it helps to resart the computer with Shift key pressed. Press it until you se a bar emergin. It might take a while.
Log in and the restart again the normal way. test if Pages works now. -
System crash and reboot since Mavericks install
Hi all
I have recently upgraded my OS to Mavericks, on my early-2008 Macbook Pro, and have experienced system crashes and reboots since then.
The crashes occur when using either of my web browsers, Safari and Chrome, and definitely seems to occur more frequently when using YouTube. I haven't experienced a crash in any other applications. I have tried updating Flash, then deleting and re-installing Flash when the upgrade was unsuccessful; not sure if this was relevant or related but I thought I'd give it a try anyway.
System spec:
Processor 2.6 GHz Intel Core 2 Duo
Memory 4 GB 667 MHz DDR2 SDRAM
Graphics NVIDIA GeForce 8600M GT 512 MB
Software OS X 10.9 (13A603)
Currently using less than 50% of the 200GB drive.
Following one of the first crash and reboots, I copied a report to Notes for future reference. Here is the report:
Thu Nov 21 17:49:12 2013
panic(cpu 1 caller 0xffffff80186dc19e): Kernel trap at 0xffffff80189e82c4, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x000000001af12000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0x0000000000000008, RCX: 0xfffffffffebce258, RDX: 0x7fffffffffffffff
RSP: 0xffffff8097bd2fc0, RBP: 0xffffff8097bd2fc0, RSI: 0x0000000000000002, RDI: 0x0000000000000008
R8: 0xffffff8018a140d9, R9: 0xffffff8018cfbcc0, R10: 0x00000000000001f0, R11: 0xffffff80189ee610
R12: 0x0000000000000246, R13: 0xffffff80931e4892, R14: 0x0000000000000001, R15: 0xffffff8097bd30d8
RFL: 0x0000000000010282, RIP: 0xffffff80189e82c4, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff8097bd2c50 : 0xffffff8018622f69
0xffffff8097bd2cd0 : 0xffffff80186dc19e
0xffffff8097bd2ea0 : 0xffffff80186f3606
0xffffff8097bd2ec0 : 0xffffff80189e82c4
0xffffff8097bd2fc0 : 0xffffff7f99ff142b
0xffffff8097bd3010 : 0xffffff801882b899
0xffffff8097bd3130 : 0xffffff80188cc151
0xffffff8097bd3440 : 0xffffff80188db7cb
0xffffff8097bd3570 : 0xffffff80188dae99
0xffffff8097bd3750 : 0xffffff80188d46be
0xffffff8097bd3b90 : 0xffffff80188c8426
0xffffff8097bd3be0 : 0xffffff80188c8722
0xffffff8097bd3dc0 : 0xffffff80188b688d
0xffffff8097bd3de0 : 0xffffff8018852273
0xffffff8097bd3e10 : 0xffffff801883364e
0xffffff8097bd3eb0 : 0xffffff801882ad1c
0xffffff8097bd3f60 : 0xffffff8018832539
0xffffff8097bd3fb0 : 0xffffff80186d6aa7
Kernel Extensions in backtrace:
com.eltima.ElmediaPlayer.kext(1.0)[B9CBA7AD-5027-7325-7145-E860E49C0C58]@0xffff ff7f99ff0000->0xffffff7f99ff2fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000018400000
Kernel text base: 0xffffff8018600000
System model name: MacBookPro4,1 (Mac-F42C89C8)
System uptime in nanoseconds: 222996019696
last loaded kext at 46827767762: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f9a13a000, size 32768)
last unloaded kext at 210303489905: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9a7ae000, size 8192)
loaded kexts:
com.eltima.ElmediaPlayer.kext 1.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.iokit.AppleYukon2 3.2.3b1
com.apple.driver.AirPortBrcm43224 700.36.24
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOATAFamily 2.5.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.6 GHz, 4 GB, SMC 1.27f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503132355336344350382D59352020
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503132355336344350382D59352020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS722020K9SA00, 200.05 GB
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus:
From another similar thread, a user was advised to check there was enough free disk space (yes there is), and to check the start up disk via Verify Disk in Utilities (everything OK).
The user was also advised to download and run EtreCheck and generate a report. Here is the report:
Hardware Information:
MacBook Pro (15-inch Early 2008)
MacBook Pro - model: MacBookPro4,1
1 2.6 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
GeForce 8600M GT - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:15:37
Disk Information:
Hitachi HTS722020K9SA00 disk0 : (200.05 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
200Gig MacBookPro (disk0s2) /: 199.19 GB (90.66 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.eltima.ElmediaPlayer.kext (1.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist
[loaded] com.eltima.ElmediaPlayer.daemon.plist
[loaded] com.magican.castle.plist
[loaded] com.novation.automap.pluginhelper.plist
[failed] com.trusteer.rooks.rooksd.plist
Launch Agents:
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.m-audio.fasttrackultra8r.helper.plist
[failed] com.trusteer.rapport.rapportd.plist
User Launch Agents:
User Login Items:
iTunesHelper
Microsoft Messenger
MicrosoftMouseHelper
NIHardwareAgent
3rd Party Preference Panes:
Citrix Online Plug-in
Flash Player
Flip4Mac WMV
M-Audio Fast Track Ultra 8R
Microsoft Mouse
Native Instruments USB Audio
Perian
Rapport
Internet Plug-ins:
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Auto backup: NO
Time Machine not configured!
Top Processes by CPU:
4% WindowServer
1% EtreCheck
1% fontd
0% SystemUIServer
0% MicrosoftMouseHelper
0% imagent
Top Processes by Memory:
102 MB com.apple.IconServicesAgent
78 MB Google Chrome
66 MB mds_stores
57 MB ReportCrash
45 MB Finder
33 MB Notes
29 MB Dock
29 MB WindowServer
25 MB mds
25 MB Google Chrome Helper
Virtual Memory Statistics:
1.48 GB Free RAM
1.05 GB Active RAM
1.09 GB Inactive RAM
383 MB Wired RAM
1.33 GB Page-ins
0 B Page-outs
The user was also asked to find the latest panic report in Console. I can't see any panic reports. There are a number of .diag logs within System Diagnostic Reports, and one .crash log.
I have found the following within Diagnostic and Usage Messages: (apologies if these aren't helpful)
25/11/2013 18:04:04.416 DumpPanic[53]: com.apple.message.domain: com.apple.crashreporter.writereport.panic
com.apple.message.signature: Kernel
com.apple.message.signature2: UNBUNDLED |||
com.apple.message.signature3: UNKNOWN
com.apple.message.result: noop
com.apple.message.summarize: YES
Sender_Mach_UUID: 1C103BA1-38C0-3F6A-9431-5239C47ED2A4
25/11/2013 18:13:56.651 ReportPanic[272]: com.apple.message.domain: com.apple.ReportPanic.matchedpanic
com.apple.message.action: not matched and frequent
com.apple.message.panic_id: not matched
Sender_Mach_UUID: 9A39CD52-406C-33F5-A1C6-E8D8FCD836D5
Any help would be much appreciated.
Thanks in advance.
Danielhere is another one minutes after....as soon as i opened a new safari tab it crashed....
Anonymous UUID: AAA586DF-348E-29AE-117F-833700E77430
Fri Dec 6 21:39:53 2013
panic(cpu 0 caller 0xffffff7f94b53fac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b210c000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff808e3b2ca0 : 0xffffff8012822f69
0xffffff808e3b2d20 : 0xffffff7f94b53fac
0xffffff808e3b2df0 : 0xffffff7f9321c53d
0xffffff808e3b2eb0 : 0xffffff7f932e8d9e
0xffffff808e3b2ef0 : 0xffffff7f932e8dfc
0xffffff808e3b2f60 : 0xffffff7f9356d5be
0xffffff808e3b3090 : 0xffffff7f9330cd41
0xffffff808e3b30b0 : 0xffffff7f9322308d
0xffffff808e3b3160 : 0xffffff7f93220bae
0xffffff808e3b3360 : 0xffffff7f932224d7
0xffffff808e3b3430 : 0xffffff7f9417927a
0xffffff808e3b3510 : 0xffffff7f94176601
0xffffff808e3b3590 : 0xffffff7f941770cd
0xffffff808e3b3610 : 0xffffff7f94177954
0xffffff808e3b3750 : 0xffffff7f941783e0
0xffffff808e3b3880 : 0xffffff7f941a9cb4
0xffffff808e3b38c0 : 0xffffff7f941aa9dd
0xffffff808e3b3900 : 0xffffff7f941a4550
0xffffff808e3b3a70 : 0xffffff7f941a4ecc
0xffffff808e3b3ac0 : 0xffffff7f941a0761
0xffffff808e3b3af0 : 0xffffff7f9419b558
0xffffff808e3b3b20 : 0xffffff7f94183e64
0xffffff808e3b3b70 : 0xffffff8012ccccda
0xffffff808e3b3b90 : 0xffffff8012ccd83e
0xffffff808e3b3bf0 : 0xffffff8012ccb28f
0xffffff808e3b3d40 : 0xffffff80128b6008
0xffffff808e3b3e50 : 0xffffff8012826bb1
0xffffff808e3b3e80 : 0xffffff80128139b5
0xffffff808e3b3ef0 : 0xffffff801281e003
0xffffff808e3b3f70 : 0xffffff80128c921d
0xffffff808e3b3fb0 : 0xffffff80128f3e26
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f931cb000->0xffffff7f9343afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f92eba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f931bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f93178000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f93445000->0xffffff7f936f1fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f931cb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f92eba000
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f94b46000->0xffffff7f94b58fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f94b3e000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f93124000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f92eba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f93178000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f94b41000
com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f9 4149000->0xffffff7f94213fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f92eba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f931bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f93178000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f931cb000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000012600000
Kernel text base: 0xffffff8012800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 744154898772
last loaded kext at 266823781871: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f94c68000, size 65536)
last unloaded kext at 385193932731: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f94c68000, size 57344)
loaded kexts:
com.intel.kext.intelhaxm 1.0.7
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOSurface 91
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: -
Messages crashes upon opening since upgrading to Mavericks
Haven't been able to find any solutions in the previous discussions about this, so I'm gonna try asking again.
I don't know if it helps, but my upgrade to Mavericks from Mountain Lion didn't go smoothly, so I had to completely reinstall Mavericks and load info from a Time Machine backup.
Also, Preview crashes as soon as I open a file. It'll open, but as soon as I try to open a file, it crashes too.
I've checked with other user accounts, and I get the same behaviour.
Process:
Messages [1267]
Path:
/Applications/Messages.app/Contents/MacOS/Messages
Identifier:
com.apple.iChat
Version:
8.0 (4218)
Build Info:
iChat-4218000000000000~16
Code Type:
X86-64 (Native)
Parent Process: launchd [253]
Responsible:
Messages [1267]
User ID:
501
Date/Time:
2013-12-18 22:52:36.903 -0500
OS Version:
Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 18DBBCEE-09DF-5B81-64F9-C2830FCEBF72
Sleep/Wake UUID: 42DCC2B8-448A-453F-B59B-B87128D9A59D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSView setupAsScrollPocketViewWithDirection:color:startAlpha:endAlpha:fadeoutWidth:]: unrecognized selector sent to instance 0x60800012bae0'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation
0x00007fff8789541c __exceptionPreprocess + 172
1 libobjc.A.dylib
0x00007fff85843e75 objc_exception_throw + 43
2 CoreFoundation
0x00007fff878982ed -[NSObject(NSObject) doesNotRecognizeSelector:] + 205
3 CoreFoundation
0x00007fff877f35b2 ___forwarding___ + 1010
4 CoreFoundation
0x00007fff877f3138 _CF_forwarding_prep_0 + 120
5 Messages
0x000000010dacc6d7 Messages + 108247
6 SocialUI
0x00007fff80eee0b1 -[SOViewController loadView] + 93
7 AppKit
0x00007fff82ab1748 -[NSViewController view] + 41
8 Messages
0x000000010dac468a Messages + 75402
9 Messages
0x000000010dac4592 Messages + 75154
10 AppKit
0x00007fff829ce2a4 -[NSClassSwapper initWithCoder:] + 528
11 Foundation
0x00007fff8cc0ae22 _decodeObjectBinary + 2534
12 Foundation
0x00007fff8cc0a2dd _decodeObject + 288
13 AppKit
0x00007fff829a5cfd -[NSNibConnector initWithCoder:] + 106
14 AppKit
0x00007fff829a5b7e -[NSNibOutletConnector initWithCoder:] + 73
15 Foundation
0x00007fff8cc0ae22 _decodeObjectBinary + 2534
16 Foundation
0x00007fff8cc0bf2f -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1774
17 Foundation
0x00007fff8cc0c12b -[NSArray(NSArray) initWithCoder:] + 202
18 Foundation
0x00007fff8cc0ae22 _decodeObjectBinary + 2534
19 Foundation
0x00007fff8cc0a2dd _decodeObject + 288
20 AppKit
0x00007fff829a47b2 -[NSIBObjectData initWithCoder:] + 205
21 Foundation
0x00007fff8cc0ae22 _decodeObjectBinary + 2534
22 Foundation
0x00007fff8cc0a2dd _decodeObject + 288
23 AppKit
0x00007fff829a459f loadNib + 232
24 AppKit
0x00007fff829a3b9c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 288
25 AppKit
0x00007fff82c385b2 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
26 AppKit
0x00007fff82c383aa -[NSWindowController loadWindow] + 196
27 AppKit
0x00007fff82c3d058 -[NSWindowController window] + 80
28 Messages
0x000000010dac4359 Messages + 74585
29 Messages
0x000000010dc6e133 Messages + 1818931
30 libdispatch.dylib
0x00007fff86b712ad _dispatch_client_callout + 8
31 libdispatch.dylib
0x00007fff86b7121c dispatch_once_f + 79
32 Messages
0x000000010dac429b Messages + 74395
33 Messages
0x000000010dabfc03 Messages + 56323
34 Messages
0x000000010dabf7fb Messages + 55291
35 IMCore
0x00007fff892052a5 IMPersonStatusComparator + 89818
36 Foundation
0x00007fff8cc57c57 __NSFireDelayedPerform + 333
37 CoreFoundation
0x00007fff877fc724 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
38 CoreFoundation
0x00007fff877fc25f __CFRunLoopDoTimer + 1151
39 CoreFoundation
0x00007fff8786d76a __CFRunLoopDoTimers + 298
40 CoreFoundation
0x00007fff877b7aa5 __CFRunLoopRun + 1525
41 CoreFoundation
0x00007fff877b7275 CFRunLoopRunSpecific + 309
42 HIToolbox
0x00007fff80b1df0d RunCurrentEventLoopInMode + 226
43 HIToolbox
0x00007fff80b1dcb7 ReceiveNextEventCommon + 479
44 HIToolbox
0x00007fff80b1dabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
45 AppKit
0x00007fff829c128e _DPSNextEvent + 1434
46 AppKit
0x00007fff829c08db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
47 AppKit
0x00007fff829b49cc -[NSApplication run] + 553
48 AppKit
0x00007fff8299f803 NSApplicationMain + 940
49 libdyld.dylib
0x00007fff876a65fd start + 1
50 ???
0x0000000000000001 0x0 + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8a588866 __pthread_kill + 10
1 libsystem_pthread.dylib
0x00007fff81fd035c pthread_kill + 92
2 libsystem_c.dylib
0x00007fff82804bba abort + 125
3 libc++abi.dylib
0x00007fff8d76f141 abort_message + 257
4 libc++abi.dylib
0x00007fff8d794abc default_terminate_handler() + 264
5 libobjc.A.dylib
0x00007fff8584430d _objc_terminate() + 103
6 libc++abi.dylib
0x00007fff8d7923e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib
0x00007fff8d792456 std::terminate() + 54
8 libobjc.A.dylib
0x00007fff858440b0 objc_terminate + 9
9 libdispatch.dylib
0x00007fff86b712c1 _dispatch_client_callout + 28
10 libdispatch.dylib
0x00007fff86b7121c dispatch_once_f + 79
11 com.apple.iChat
0x000000010dac429b 0x10dab2000 + 74395
12 com.apple.iChat
0x000000010dabfc03 0x10dab2000 + 56323
13 com.apple.iChat
0x000000010dabf7fb 0x10dab2000 + 55291
14 com.apple.imcore
0x00007fff892052a5 0x7fff891d4000 + 201381
15 com.apple.Foundation
0x00007fff8cc57c57 __NSFireDelayedPerform + 333
16 com.apple.CoreFoundation
0x00007fff877fc724 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
17 com.apple.CoreFoundation
0x00007fff877fc25f __CFRunLoopDoTimer + 1151
18 com.apple.CoreFoundation
0x00007fff8786d76a __CFRunLoopDoTimers + 298
19 com.apple.CoreFoundation
0x00007fff877b7aa5 __CFRunLoopRun + 1525
20 com.apple.CoreFoundation
0x00007fff877b7275 CFRunLoopRunSpecific + 309
21 com.apple.HIToolbox
0x00007fff80b1df0d RunCurrentEventLoopInMode + 226
22 com.apple.HIToolbox
0x00007fff80b1dcb7 ReceiveNextEventCommon + 479
23 com.apple.HIToolbox
0x00007fff80b1dabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
24 com.apple.AppKit
0x00007fff829c128e _DPSNextEvent + 1434
25 com.apple.AppKit
0x00007fff829c08db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
26 com.apple.AppKit
0x00007fff829b49cc -[NSApplication run] + 553
27 com.apple.AppKit
0x00007fff8299f803 NSApplicationMain + 940
28 libdyld.dylib
0x00007fff876a65fd start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff8a588e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff81fd0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff81fd3fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8a589662 kevent64 + 10
1 libdispatch.dylib
0x00007fff86b7343d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff86b73152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8a588e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff81fd0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff81fd3fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff8a588e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff81fd0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff81fd3fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8a588e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff81fd0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff81fd3fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff8a584a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a583d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff877b8315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff877b7939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff877b7275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff82b611ce _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff81fcf899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff81fcf72a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff81fd3fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8a588e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff81fd0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff81fd3fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff70972310 rcx: 0x00007fff5214a9b8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5214a9e0 rsp: 0x00007fff5214a9b8
r8: 0x00007fff8d795ab4 r9: 0x00007fff8282c900 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff5214ab40 r13: 0x0000600000014dd0 r14: 0x0000000000000006 r15: 0x00007fff5214aa20
rip: 0x00007fff8a588866 rfl: 0x0000000000000206 cr2: 0x00007f99bc015c00
Logical CPU:
0
Error Code:
0x02000148
Trap Number:
133
Binary Images:
0x10dab2000 -
0x10dd04ff7 com.apple.iChat (8.0 - 4218) <60005F9D-F75D-3236-A7AF-0D09DBEEDB18> /Applications/Messages.app/Contents/MacOS/Messages
0x10f6d7000 -
0x10f6dafff libspindump.dylib (161) <588EDDE0-B20A-3649-92B7-C2226EB237E8> /usr/lib/libspindump.dylib
0x10f6e0000 -
0x10f6e1fff com.apple.AddressBook.LocalSourceBundle (8.0 - 1365) <260EDDAA-A812-3097-BE14-A63EA4BEDD31> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x10f6f3000 -
0x10f6f7ff7 com.apple.DirectoryServicesSource (8.0 - 1365) <2F2D5BAA-F006-3701-922C-37EF076DE3D1> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x10f6ff000 -
0x10f74bff6 com.apple.AddressBook.CardDAVPlugin (10.9 - 424) <C5AC5902-39C2-3A08-9967-5EAA000228EE> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x7fff6c3cb000 -
0x7fff6c3fe817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8066a000 -
0x7fff8066efff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff8066f000 -
0x7fff806a4ffc com.apple.LDAPFramework (2.4.28 - 194.5) <7E31A674-C6AB-33BE-BD5E-F5E3C6E22894> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff806a5000 -
0x7fff806a5fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff806a6000 -
0x7fff80701ffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff80702000 -
0x7fff80727ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff80766000 -
0x7fff8076aff7 libheimdal-asn1.dylib (323.12) <063A01C2-E547-39D9-BB42-4CC8E64ADE70> /usr/lib/libheimdal-asn1.dylib
0x7fff8076b000 -
0x7fff807d5ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff807d6000 -
0x7fff80853ff7 com.apple.iLifeMediaBrowser (2.8.0 - 637) <1EFC5EFD-AC09-34E9-A96A-951F1FD3F9BC> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x7fff80854000 -
0x7fff80ae5ff7 com.apple.AOSKit (1.06 - 176) <35525B2F-B02F-31FD-A3B2-FD6AE6D32C11> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x7fff80ae6000 -
0x7fff80aeefff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff80aef000 -
0x7fff80d99ffd com.apple.HIToolbox (2.1 - 696) <1CFFF37B-C392-3088-B0A4-C08C55B2AF8F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff80da4000 -
0x7fff80de9ff6 com.apple.HIServices (1.22 - 466) <21807AF8-3BC7-32BB-AB96-7C35CB59D7F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff80dea000 -
0x7fff80df7ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff80df8000 -
0x7fff80e0fffa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff80e11000 -
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0x7fff85f83ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff85f8a000 -
0x7fff85f8fff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff8604a000 -
0x7fff86058fff com.apple.opengl (9.0.83 - 9.0.83) <AF467644-7B1D-327A-AC47-CECFCAF61990> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff86059000 -
0x7fff86075fff com.apple.frameworks.preferencepanes (16.0 - 16.0) <059E99D8-67C2-3B59-B5E7-850DD7A92D75> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff8607d000 -
0x7fff86182fff com.apple.ImageIO.framework (3.3.0 - 1038) <2C058216-C6D8-3380-A7EA-92A3F04520C1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff86183000 -
0x7fff86a9f05f com.apple.CoreGraphics (1.600.0 - 599.7) <7D0FD5A7-A061-39BA-8E00-723825D2C4DD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff86aa0000 -
0x7fff86aa1ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff86aa2000 -
0x7fff86aa7ff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff86aa8000 -
0x7fff86aaafff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff86aab000 -
0x7fff86aacffc com.apple.SafariServices.framework (9537 - 9537.73.11) <4E721B67-18FC-32FD-9482-E7D0FEC02ACE> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices
0x7fff86aad000 -
0x7fff86ab1fff libsystem_stats.dylib (93.1.26) <B9E26A9E-FBBC-3938-B8B7-6CF7CA8C99AD> /usr/lib/system/libsystem_stats.dylib
0x7fff86b40000 -
0x7fff86b6fff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff86b70000 -
0x7fff86b8afff libdispatch.dylib (339.1.9) <46878A5B-4248-3057-962C-6D4A235EEF31> /usr/lib/system/libdispatch.dylib
0x7fff86b8b000 -
0x7fff86c5bff7 com.apple.PubSub (1.0.5 - 65.36) <26189018-1C77-3C56-84E8-56C6A400187F> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff86c5c000 -
0x7fff86eb4ff1 com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff86eb5000 -
0x7fff86efefff com.apple.CoreMedia (1.0 - 1273.29) <4ACD30BA-E9FE-3842-A8B7-E3BD63747867> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff86eff000 -
0x7fff86f00ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff86f4f000 -
0x7fff86fd7ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff86fd8000 -
0x7fff87426fff com.apple.VideoToolbox (1.0 - 1273.29) <6E38291D-7A81-3033-AFB9-61ABD38B6371> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff87427000 -
0x7fff8744cff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8744d000 -
0x7fff87481fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff87482000 -
0x7fff87488ff7 libsystem_platform.dylib (24.1.4) <331BA4A5-55CE-3B95-99EB-44E0C89D7FB8> /usr/lib/system/libsystem_platform.dylib
0x7fff87489000 -
0x7fff874edff9 com.apple.Heimdal (4.0 - 2.0) <E7D20A4D-4674-37E1-A949-635FFF7C439A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff874ee000 -
0x7fff875b0ff1 com.apple.CoreText (352.0 - 367.15) <E5C70FC8-C861-39B8-A491-595E5B55CFC8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff875b1000 -
0x7fff875f3ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff875f4000 -
0x7fff87608fff com.apple.aps.framework (4.0 - 4.0) <F529A05B-FB03-397E-B06A-3A60B808FA11> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff87609000 -
0x7fff87678ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22-A9B8-3E7B-9AE6-0B8E09A968FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff876a3000 -
0x7fff876a6ff7 libdyld.dylib (239.3) <62F4D752-4089-31A8-8B73-B95A68893B3C> /usr/lib/system/libdyld.dylib
0x7fff876a7000 -
0x7fff876b0fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff876b1000 -
0x7fff876d7fff com.apple.iCalendar (7.0 - 162) <2B270453-6FFD-3AD3-B40B-51715BE66B33> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x7fff876d8000 -
0x7fff876feff7 com.apple.CharacterPicker (1.0 - 1) <9E712E61-9327-333A-8022-F004E70B40FD> /System/Library/PrivateFrameworks/CharacterPicker.framework/Versions/A/Characte rPicker
0x7fff876ff000 -
0x7fff87746fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff87747000 -
0x7fff8792cff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8792d000 -
0x7fff879f6fff com.apple.LaunchServices (572.23 - 572.23) <8D955BDE-2C4C-3DD4-B4D7-2D916174FE1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff879f7000 -
0x7fff87a3fff7 com.apple.ExchangeWebServices (4.0 - 193) <867EDAF0-5863-397E-BA75-855878D68949> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x7fff87a40000 -
0x7fff87a71fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff87a72000 -
0x7fff87ac9fff com.apple.ViewBridge (1.0 - 46) <C49FDC96-7087-3B2F-AEC3-039F7B2CB50C> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff87aca000 -
0x7fff87ae2ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff87ae3000 -
0x7fff87afeff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff87aff000 -
0x7fff87b11ff7 com.apple.addressbook.ContactsAutocomplete (8.0 - 1365) <9EF30F4C-2C3F-321C-8C32-1445395FD9C7> /System/Library/PrivateFrameworks/ContactsAutocomplete.framework/Versions/A/Con tactsAutocomplete
0x7fff87b12000 -
0x7fff87b15ffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8801d000 -
0x7fff8801fff7 com.apple.SecCodeWrapper (3.0 - 1) <F5107AD0-20CD-328C-8B2E-74CB6F3169F6> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff88020000 -
0x7fff880f1ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff88160000 -
0x7fff88178ff7 com.apple.MessagesKit (1.0 - 1) <D34A5B04-30C1-37D0-9598-47267C2EFB8A> /System/Library/PrivateFrameworks/MessagesKit.framework/Versions/A/MessagesKit
0x7fff88179000 -
0x7fff8817fff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff88180000 -
0x7fff882d3ff7 com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <A0B7B007-9BD8-30E2-B644-47856DA29FEE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff882d4000 -
0x7fff8839ffff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff883a0000 -
0x7fff883ceff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff883cf000 -
0x7fff88432ff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8844c000 -
0x7fff8857cff7 com.apple.desktopservices (1.8 - 1.8) <09DC9BB8-432F-3C7A-BB08-956A2DDFC2DE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8857d000 -
0x7fff88583fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff88584000 -
0x7fff88592fff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff88e7f000 -
0x7fff88e8bff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff88e8c000 -
0x7fff88f6bfff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff88fe6000 -
0x7fff8900dfff com.apple.SocialAppsCore (8.0 - 4218) <17F24E54-95D6-3927-9D2B-5FD731289E1D> /System/Library/PrivateFrameworks/SocialAppsCore.framework/Versions/A/SocialApp sCore
0x7fff8900e000 -
0x7fff891aaff7 com.apple.QuartzCorHI,
When iChat 3 came out someone tested whether it would work on the platform that was running iChat 2 and also tested whether iChat 2 would work on the later OS.
This eventually led to the Reinstall procedure for iChat 3 up to the iChat 5 version.
Since then the app has required either a Backup version from when it was working, a copy on another machine running the same OS and app version numbers (the two go hand in hand) or you have to Reinstall the whole OS which will always update you to the latest version of the OS (and in the case of Messages any updates it has had).
8:01 pm Saturday; December 21, 2013
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
External Firewire HD cannot be opened since Mavericks crashed
Mavericks crashed mysteriously, nothing got it rebooted, since no combo update is available I tried the entire list of Startup key combinations for Intel-based Macs, nothing. So I rebuilt from <control-R> OS X Recovery System which allowed reinstallation of Mavericks and restore from Time Machine on and external hard drive. Upon the first successful reboot of my restored system, one of my other external drives wont allow me to access it, giving the system error:
The folder “≠≠≠≠≠≠” can’t be opened because you don’t have permission to see its contents. (≠≠≠≠≠≠ is drive name). Root login and <control-I> to change permissions, even checked ignore ownership and "apply tp enclosed items.
Also tried advanced User and Groups update as documented elswhere. Hopefully, you may have a suggestion on this delema?
Thank you in advance.Permissions:
Error:
Message was edited by: R.J. Wilson -
Fullscreen Mac Projector crashes when opening PDF
I'm working on a CD-ROM project that will have Mac and PC projectors. The projectors will open up various PDF files on the CD in an app like Adobe Reader (as opposed to a web browser).
Right now when I test the Mac projector, running in Flash's fullscreen mode, on machines using OS 10.6 and 10.7, the projector crashes intermittently when switching from flash to Acrobat / Reader to view the PDF file.
I'm publishing from a mac using CS5.5 and AS2. When I deactivate fullscreen mode in flash, no crashes occur.
The method for calling the PDF files is Applescript with sample code being:
tell application "Finder"
activate
open document file "argyle-console.pdf" of folder "fscommand" of disk "anees"
end tell
I'm curious if anyone else has run into this issue and if they've found a workaround. Thanks in advance.Then you should probably post on the Microsoft Mac forums since it's their software you're having issues with:
http://answers.microsoft.com/en-us/mac -
Office 2011 not opening on Mavericks.
Hey
First time posting. Updated to Mavericks and Office (word, excel and PP) wont open at all. I have deinstalled and reinstalled, deinstalled and cleared every bit of micorsoft and then reinstalled.. still wont work. I checked for the latest software- hasnt changed any thing.
This is the error message I get when opening. Ive searched the support communities.. the deinstalling and reinstalling seemed to work for others.. but not for me. Any help would be greatly appreciated.
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
Referenced from: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
EtreCheck version: 1.9.11 (43) - report generated 14 June 2014 4:07:44 pm AEST
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 2:15:25
Disk Information:
APPLE HDD HTS541075A9E682 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (124.96 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Logitech USB Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[loaded] com.hp.messagecenter.launcher.plist Support
User Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
iTunesHelper
Steam
uTorrent
Mach Desktop
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
SafariRestore: Version: 6.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
WhiteCap for iTunes: Version: 6.2 - SDK 10.6 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
11% WindowServer
4% ReportCrash
2% Microsoft Word
2% Dock
2% steam
Top Processes by Memory:
221 MB mds_stores
172 MB Safari
164 MB com.apple.IconServicesAgent
156 MB softwareupdated
126 MB com.apple.WebKit.WebContent
Virtual Memory Information:
3.19 GB Free RAM
3.64 GB Active RAM
179 MB Inactive RAM
1014 MB Wired RAM
846 MB Page-ins
0 B Page-outsDyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
Referenced from: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
You have a bad install. Even Etrecheck is not showing Office files as installed. Normally in Etrecheck report you would see the following:
Old applications:
Microsoft Alerts Daemon: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Lync: Version: 14.0.8 - SDK 10.5
/Applications/Microsoft Lync.app
Microsoft Office Reminders: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Office Setup Assistant: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
Microsoft Outlook: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
SyncServicesAgent: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
What installer are you using to install? Did you purchase Office 2011 or do you have the Office365 installer?
There is no Remove Office for 2011. You can see the files that are installed to do a manual remove here. I suspect you will find most do not exist on your drive. Do you even see the Microsoft Office 2011 folder in Applications?
Office for Mac 2011: Remove Office
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
I open mail, try to do anything with emails and it crashes every time. Here is the crash report:
Process: Mail [329]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.2 (919)
Build Info: Mail-9190000~1
Code Type: X86 (Native)
Parent Process: launchd [89]
Date/Time: 2008-07-23 22:00:03.446 +1000
OS Version: Mac OS X 10.5.2 (9C2028)
Report Version: 6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 17
Application Specific Information:
-[POPAccount fetchSynchronously]
-[MessageRouter routeQueuedMessages]
-[MetadataManager getAllCalendarStoreData]
* Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'trying to set a non-ToDo MailboxUid for a ToDo. The MailboxUid for a ToDo must be a ToDosMailboxUid'
Thread 0:
0 libSystem.B.dylib 0x9690a9e6 machmsgtrap + 10
1 libSystem.B.dylib 0x969121dc mach_msg + 72
2 com.apple.CoreFoundation 0x96ea40de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x949526a0 RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x949524b9 ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x9495232d BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x94cd47d9 _DPSNextEvent + 657
8 com.apple.AppKit 0x94cd408e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.AppKit 0x94ccd0c5 -[NSApplication run] + 795
10 com.apple.AppKit 0x94c9a30a NSApplicationMain + 574
11 com.apple.mail 0x000fa206 0x1000 + 1020422
Thread 1:
0 libSystem.B.dylib 0x96911bce _semwaitsignal + 10
1 libSystem.B.dylib 0x9693c8cd pthreadcondwait$UNIX2003 + 73
2 com.apple.QuartzCore 0x95c23161 fefragmentthread + 54
3 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
4 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9690aa46 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9693cdaf pthread_condwait + 1244
2 libSystem.B.dylib 0x9693e633 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x91bdf4fc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91bdf310 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x00480154 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
7 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
8 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
9 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9690aa46 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9693cdaf pthread_condwait + 1244
2 libSystem.B.dylib 0x9693e633 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x91bdf4fc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91bdf310 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x00480154 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
7 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
8 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
9 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9690aa46 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9693cdaf pthread_condwait + 1244
2 libSystem.B.dylib 0x9693e633 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x91bdf4fc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91bdf310 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x00480154 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
7 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
8 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
9 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9690a9e6 machmsgtrap + 10
1 libSystem.B.dylib 0x969121dc mach_msg + 72
2 com.apple.CoreFoundation 0x96ea40de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
4 com.apple.MessageFramework 0x003a7a6a _handleRequestWithTimeout + 2163
5 com.apple.MessageFramework 0x003ac32d -[_NSSocket readBytes:length:error:] + 154
6 com.apple.MessageFramework 0x003abeb7 -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 89
7 com.apple.MessageFramework 0x003abd72 -[Connection _fillBuffer:] + 853
8 com.apple.MessageFramework 0x003ab938 -[Connection _readLineIntoData:error:] + 70
9 com.apple.MessageFramework 0x004b1227 -[POP3Connection(PrivateCommands) _copyReplyLineDataWithError:] + 105
10 com.apple.MessageFramework 0x004b12f3 -[POP3Connection(PrivateCommands) _getStatusFromReply] + 56
11 com.apple.MessageFramework 0x004b027a -[POP3Connection _retrieveMessage:ofSize:informDelegate:] + 135
12 com.apple.MessageFramework 0x004b0428 -[POP3Connection retr:] + 174
13 com.apple.MessageFramework 0x004b0c3c -[POP3Connection fetchMessages:] + 342
14 com.apple.MessageFramework 0x004b42f3 -[POP3FetchStore fetchSynchronously] + 3406
15 com.apple.MessageFramework 0x004e5351 -[POPAccount fetchSynchronously] + 337
16 com.apple.CoreFoundation 0x96f23b7d _invoking__ + 29
17 com.apple.CoreFoundation 0x96f23568 -[NSInvocation invoke] + 136
18 com.apple.MessageFramework 0x00480739 -[MonitoredInvocation invoke] + 409
19 com.apple.MessageFramework 0x0048031b -[InvocationQueue _drainQueue] + 772
20 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
21 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
22 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
23 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9690a9e6 machmsgtrap + 10
1 libSystem.B.dylib 0x969121dc mach_msg + 72
2 com.apple.CoreFoundation 0x96ea40de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x91bcdb15 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x91bd9c34 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x0047e0a0 -[RSSInterchange _runManager] + 2140
7 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
8 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
9 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
10 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9690a9e6 machmsgtrap + 10
1 libSystem.B.dylib 0x969121dc mach_msg + 72
2 com.apple.CoreFoundation 0x96ea40de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x91bcdb15 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x91bd9c34 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x003a4871 +[_NSSocket _runIOThread] + 98
7 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
8 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
9 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
10 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9695ab3a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
2 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x96911bce _semwaitsignal + 10
1 libSystem.B.dylib 0x96911996 usleep$UNIX2003 + 61
2 com.apple.AppKit 0x94d3acf9 -[NSUIHeartBeat _heartBeatThread:] + 2042
3 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
4 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
5 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
6 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9690aa2e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x96912505 pthreadmutexlock + 569
2 com.apple.Foundation 0x91b9211c -[NSRecursiveLock lock] + 28
3 com.apple.MessageFramework 0x003939f5 -[MetadataManager(ToDoManager) _loadAllToDosForMailboxUid:] + 48
4 com.apple.MessageFramework 0x00393933 -[ToDoStore(Internal) loadToDos] + 95
5 com.apple.MessageFramework 0x0038f435 +[ToDoStore toDoStoreForMailbox:] + 462
6 com.apple.MessageFramework 0x0038f261 -[MailboxUid toDoStore] + 44
7 com.apple.mail 0x0000a67c 0x1000 + 38524
8 com.apple.mail 0x0002c87d 0x1000 + 178301
9 com.apple.Foundation 0x91bcdfce __NSFireDelayedPerform + 382
10 com.apple.CoreFoundation 0x96ea4b5e CFRunLoopRunSpecific + 4494
11 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
12 com.apple.MessageFramework 0x0050a616 +[NSRunLoop(MessageExtensions) _flushQueuedEventsAddingSource:] + 211
13 com.apple.MessageFramework 0x00481431 +[NSRunLoop(MessageExtensions) flushQueuedEvents] + 47
14 com.apple.MessageFramework 0x0049d980 -[MessageRouter routeQueuedMessages] + 1160
15 com.apple.CoreFoundation 0x96f23b7d _invoking__ + 29
16 com.apple.CoreFoundation 0x96f23568 -[NSInvocation invoke] + 136
17 com.apple.MessageFramework 0x00480739 -[MonitoredInvocation invoke] + 409
18 com.apple.MessageFramework 0x004815fb +[WorkerThread _execute:] + 144
19 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
20 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
21 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
22 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9690a9e6 machmsgtrap + 10
1 libSystem.B.dylib 0x969121dc mach_msg + 72
2 com.apple.CoreFoundation 0x96ea40de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x96a766cc CFURLCacheWorkerThread(void*) + 396
5 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
6 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9690aa46 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9693cdaf pthread_condwait + 1244
2 libSystem.B.dylib 0x9693e633 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x91bdf4fc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91bdf310 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x00480154 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
7 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
8 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
9 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9690a9e6 machmsgtrap + 10
1 libSystem.B.dylib 0x969121dc mach_msg + 72
2 com.apple.CoreFoundation 0x96ea40de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x96ea4d18 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x954af468 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x954af304 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
7 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9690aa46 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9693cdaf pthread_condwait + 1244
2 libSystem.B.dylib 0x9693e633 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x954bea4b CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x954c0606 CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x954bedab HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x954beaaf HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x954af304 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
9 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 15:
Thread 16:
Thread 17 Crashed:
0 com.apple.CoreFoundation 0x96f1e0f4 __TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION__ + 4
1 libobjc.A.dylib 0x90d540fb objcexceptionthrow + 40
2 com.apple.CoreFoundation 0x96f1e02b +[NSException raise:format:arguments:] + 155
3 com.apple.Foundation 0x91cac044 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 116
4 com.apple.MessageFramework 0x0045645e -[LibraryToDo setMailboxUid:] + 205
5 com.apple.MessageFramework 0x004562f7 -[LibraryToDo _initWithAccount:] + 169
6 com.apple.MessageFramework 0x0045578c -[LibraryToDo initWithCalTask:inAccount:] + 88
7 com.apple.MessageFramework 0x0057c39a -[ToDosCache(Internal) _libraryToDoFromCalTask:addToCache:] + 474
8 com.apple.MessageFramework 0x0057b6cf -[ToDosCache libraryToDoFromNewCalTask:] + 49
9 com.apple.MessageFramework 0x00396ffd -[CalendarStoreInterchange _currentToDosState] + 944
10 com.apple.MessageFramework 0x00573df4 -[CalendarStoreInterchange _retrieveCurrentCalendarStoreState] + 248
11 com.apple.MessageFramework 0x00392b39 -[MetadataManager(ToDoManagerInternal) getAllCalendarStoreData] + 115
12 com.apple.CoreFoundation 0x96f23b7d _invoking__ + 29
13 com.apple.CoreFoundation 0x96f23568 -[NSInvocation invoke] + 136
14 com.apple.MessageFramework 0x0048031b -[InvocationQueue _drainQueue] + 772
15 com.apple.Foundation 0x91b995ad -[NSThread main] + 45
16 com.apple.Foundation 0x91b99154 _NSThread__main_ + 308
17 libSystem.B.dylib 0x9693bc55 pthreadstart + 321
18 libSystem.B.dylib 0x9693bb12 thread_start + 34
Thread 17 crashed with X86 Thread State (32-bit):
eax: 0xa09720f0 ebx: 0x90d540dc ecx: 0xa09711a0 edx: 0x0076f000
edi: 0x15f5e620 esi: 0x005ea660 ebp: 0xb09c0948 esp: 0xb09c0948
ss: 0x0000001f efl: 0x00000286 eip: 0x96f1e0f4 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x1b624000
Binary Images:
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0x2da000 - 0x34cfff com.apple.iLifeMediaBrowser 1.0.5 (205.0.2) <2b5c1b0df3f8c76476791f8317fc7324> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x38a000 - 0x5d9ff3 com.apple.MessageFramework 3.2 (919.2) <39888cddcf70e85122afbeac2011a204> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x72c000 - 0x72efff com.apple.ExceptionHandling 1.5 (10) /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x735000 - 0x759fe7 com.apple.speech.LatentSemanticMappingFramework 2.6.4 (2.6.4) <32045add5f408ba4193bfaf296908bd2> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x13961000 - 0x13966ff3 libCGXCoreImage.A.dylib ??? (???) <4af1ec823b2261241966d206bf281c26> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x13a94000 - 0x13b82fef com.apple.RawCamera.bundle 2.0.2 (2.0.2) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x15a07000 - 0x15a0afff com.apple.audio.AudioIPCPlugIn 1.0.4 (1.0.4) <d3d0290949e9c6af9832c02fe3e855ee> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x15a10000 - 0x15a15fff com.apple.audio.AppleHDAHALPlugIn 1.5.7 (1.5.7a24) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x15a8a000 - 0x15afcfff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x15dda000 - 0x15df8fff com.apple.Mail.Syncer 3.2 (919.2) <e91c43914caa1ef3bdd6d0a36036137a> /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x15e13000 - 0x15e26fff com.apple.syncservices.syncservicesui 4.1 (389.1) <3d37de82ee8b6b2ec3b8aebcc0ea4ca0> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x70000000 - 0x700e3ff2 com.apple.audio.units.Components 1.5.1 (1.5.1) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <5013f43c4d2c33c9619011f103ec3238> /usr/lib/dyld
0x90003000 - 0x90035fff com.apple.LDAPFramework 1.4.3 (106) <fd2a420db8e3bf599c9c41713d7ad0a6> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x90036000 - 0x900b0ff8 com.apple.print.framework.PrintCore 5.5.2 (245.1) <d888fff1828f81dffc4f5bcce3d8acf5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x900b1000 - 0x900bafff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <6a6518b392d3d41ace3dcea69d6809d9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x900bb000 - 0x900f8fff com.apple.CoreMediaIOServicesPrivate 1.5 (1.5) /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x900f9000 - 0x9010dff3 com.apple.ImageCapture 4.0 (5.0.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9010e000 - 0x90113fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x90114000 - 0x90151fff com.apple.DAVKit 3.0.2 (643) /System/Library/PrivateFrameworks/DAVKit.framework/Versions/A/DAVKit
0x90152000 - 0x9015dff9 com.apple.helpdata 1.0 (14) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x9015e000 - 0x9016cffd libz.1.dylib ??? (???) <545ca09467025f77131cfac09d8b9375> /usr/lib/libz.1.dylib
0x9016d000 - 0x90174fe9 libgcc_s.1.dylib ??? (???) <28a7cbc3a5ca2982d124668306f422d9> /usr/lib/libgcc_s.1.dylib
0x90175000 - 0x9068bfff com.apple.WebCore 5523.15.1 (5523.15.1) <0ac907c391647f5f472e939ac1d5b1e8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9068c000 - 0x90a4afea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x90a4b000 - 0x90a58ff7 com.apple.DMNotification 1.1.0 (143) <03a2cc6f170007bdd90642a01769e55a> /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x90a59000 - 0x90af7fef com.apple.QuickTimeImporters.component 7.4.1 (14) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x90af8000 - 0x90c50fee com.apple.CalendarStore 3.0.2 (809) /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x90c5b000 - 0x90c7ffff libxslt.1.dylib ??? (???) <59399cc446ed903fd9479526ee9f116b> /usr/lib/libxslt.1.dylib
0x90c80000 - 0x90ca4feb libssl.0.9.7.dylib ??? (???) <0ee18f8589ed06aabdc1df5b37a801cd> /usr/lib/libssl.0.9.7.dylib
0x90ca5000 - 0x90ca5ffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <1bce4a22b6a5cc7055d0938ddad269b2> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x90ca6000 - 0x90ca9fff com.apple.help 1.1 (36) <175489f8adf287b3ebd259362b0292c0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90caa000 - 0x90cc2fff com.apple.openscripting 1.2.6 (???) <4e0b05f9f47c6f7e2b01b321b2eb1413> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x90cc3000 - 0x90d4aff7 libsqlite3.0.dylib ??? (???) <11311084bc4be9d4555dfac74fe7218a> /usr/lib/libsqlite3.0.dylib
0x90d4b000 - 0x90e2afff libobjc.A.dylib ??? (???) <99a9ad33ca07114848fdd7580968a572> /usr/lib/libobjc.A.dylib
0x90e2b000 - 0x90e48ff7 com.apple.QuickLookFramework 1.1 (170.2) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x90e4c000 - 0x90e4cffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x90e4d000 - 0x90ecafef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x90ecb000 - 0x90ecffff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x90ed0000 - 0x90ee0ffc com.apple.LangAnalysis 1.6.4 (1.6.4) <fc8a73eb3d8b94467d46b81759f65d97> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x90ee1000 - 0x90effff3 com.apple.DirectoryService.Framework 3.5.1 (3.5.1) <5ee87dc53f9c1f5e4578a63ff31437a2> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x90f00000 - 0x90f00fff com.apple.Carbon 136 (136) <ec1d4184925e652dbe1b9200a5a552ec> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90f01000 - 0x90f50fff com.apple.QuickLookUIFramework 1.1 (170.2) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x90f51000 - 0x915eafff com.apple.CoreGraphics 1.351.21 (???) <1717f50b5d7b891dec8e93781df6eb16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x915eb000 - 0x9162dfef com.apple.NavigationServices 3.5.1 (161) <2ab0914de9b7e1de2b3985a58a9afedf> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
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0x96e32000 - 0x96f64fef com.apple.CoreFoundation 6.5.1 (476.10) <86e9bf8d3e1c88ddfa63f855f664a2c6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
please help!Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup -
Mail crashes on opening since 10.6.5 update
Hi all - hoping you can help. Earlier today, I applied the 10.6.5 update and since then Mail crashes when I try to start it up.
First, I tried downloading the 10.6.5 update and applying that afresh. I've also tried deleting com.apple.mail.plist to no avail. I've also run Onyx to repair permissions - no joy. The one thing that DOES work is to delete my Library/Mail folder (i.e. move it elsewhere). When I do that, I can run Mail but how do I go about restoring the config of the app if I do that? Or is that something I'd have to do manually - I'd rather not!
Here's the crash report, would really appreciate any help you can offer. Thanks!
Process: Mail [660]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.4 (1082)
Build Info: Mail-10820000~1
Code Type: X86-64 (Native)
Parent Process: launchd [143]
Date/Time: 2010-12-05 23:32:52.546 +0000
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 30202 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 219 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: AC111D8C-4B3E-4F4C-B822-9CE2EAFCAEB1
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 6 Dispatch queue: com.apple.root.default-priority
Application Specific Information:
-[MailboxesOutlineViewStateStorage _updateShouldShowVariables]
abort() called
Thread 0: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff82bc45d7 _CFBasicHashFindBucket1 + 727
1 com.apple.CoreFoundation 0x00007fff82bcba9e CFBasicHashFindBucket + 238
2 com.apple.CoreFoundation 0x00007fff82bcb96b CFDictionaryGetValue + 139
3 com.apple.coreui 0x00007fff831fd408 CUIRenderer::Exists(__CFDictionary const*) + 38
4 com.apple.coreui 0x00007fff83209797 CUIExists + 23
5 com.apple.AppKit 0x00007fff877aee22 -[NSCoreUIImageRep initWithCocoaName:] + 348
6 com.apple.AppKit 0x00007fff877aecac +[NSCoreUIImageRep imageRepWithCocoaName:] + 43
7 com.apple.AppKit 0x00007fff877aeb1f +[NSImage _coreUIImageWithName:] + 59
8 com.apple.AppKit 0x00007fff87740015 +[NSImage imageNamed:] + 182
9 com.apple.mail 0x000000010001e301 0x100000000 + 123649
10 com.apple.mail 0x000000010001dc56 0x100000000 + 121942
11 com.apple.mail 0x000000010001d70d 0x100000000 + 120589
12 com.apple.AppKit 0x00007fff877c472b -[NSToolbar _newItemFromDelegateWithItemIdentifier:propertyListRepresentation:willBeInserte dIntoToolbar:] + 150
13 com.apple.AppKit 0x00007fff877c28d3 -[NSToolbar _newItemFromItemIdentifier:propertyListRepresentation:requireImmediateLoad:will BeInsertedIntoToolbar:] + 273
14 com.apple.AppKit 0x00007fff877c40ac -[NSToolbar _loadAllPlaceholderItems] + 273
15 com.apple.AppKit 0x00007fff877c3187 -[NSToolbar _windowWillShowToolbar] + 106
16 com.apple.AppKit 0x00007fff877c30b4 -[NSWindow _showToolbar:animate:] + 82
17 com.apple.AppKit 0x00007fff877c160c -[NSWindow setToolbar:] + 612
18 com.apple.mail 0x0000000100009558 0x100000000 + 38232
19 com.apple.mail 0x0000000100009324 0x100000000 + 37668
20 com.apple.mail 0x0000000100008ca7 0x100000000 + 36007
21 com.apple.mail 0x00000001000078f3 0x100000000 + 30963
22 com.apple.mail 0x00000001000045b3 0x100000000 + 17843
23 com.apple.Foundation 0x00007fff81435a66 nsnotecallback + 167
24 com.apple.CoreFoundation 0x00007fff82c0d000 __CFXNotificationPost + 1008
25 com.apple.CoreFoundation 0x00007fff82bf9578 _CFXNotificationPostNotification + 200
26 com.apple.Foundation 0x00007fff8142c9ce -[NSNotificationCenter postNotificationName:object:userInfo:] + 101
27 com.apple.mail 0x0000000100002a59 0x100000000 + 10841
28 com.apple.AppKit 0x00007fff877a83d6 -[NSApplication _postDidFinishNotification] + 100
29 com.apple.AppKit 0x00007fff877a830b -[NSApplication _sendFinishLaunchingNotification] + 66
30 com.apple.AppKit 0x00007fff87873305 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 219
31 com.apple.AppKit 0x00007fff87872f81 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
32 com.apple.Foundation 0x00007fff81463f62 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
33 com.apple.Foundation 0x00007fff81463d92 _NSAppleEventManagerGenericHandler + 114
34 com.apple.AE 0x00007fff8582d323 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
35 com.apple.AE 0x00007fff8582d21c dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
36 com.apple.AE 0x00007fff8582d123 aeProcessAppleEvent + 210
37 com.apple.HIToolbox 0x00007fff84961821 AEProcessAppleEvent + 48
38 com.apple.AppKit 0x00007fff8777804b _DPSNextEvent + 1205
39 com.apple.AppKit 0x00007fff877777a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
40 com.apple.AppKit 0x00007fff8773d48b -[NSApplication run] + 395
41 com.apple.AppKit 0x00007fff877361a8 NSApplicationMain + 364
42 com.apple.mail 0x0000000100002598 0x100000000 + 9624
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8304816a kevent + 10
1 libSystem.B.dylib 0x00007fff8304a03d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff83049d14 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff8304983e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff83049168 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff83049005 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff83048f8a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8304939c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff83049005 start_wqthread + 13
Thread 3: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff83072e92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff82c22498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff83068536 pthreadstart + 331
3 libSystem.B.dylib 0x00007fff830683e9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff8302f2da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8302f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff82c00932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff82bffdbf CFRunLoopRunSpecific + 575
4 com.apple.ISSupport 0x00007fff843c9af0 -[ISS_AYOperation runOperationWithTimeOut:] + 282
5 com.apple.CoreFoundation 0x00007fff82c3a96c _invoking__ + 140
6 com.apple.CoreFoundation 0x00007fff82c3a83d -[NSInvocation invoke] + 141
7 com.apple.ISSupport 0x00007fff843c9ebc +[ISS_AYOperation _dispatchNextOperationInQueue] + 341
8 com.apple.ISSupport 0x00007fff843c8c33 +[ISS_AYOperation _workerThread] + 249
9 com.apple.Foundation 0x00007fff814360a5 _NSThread__main_ + 1429
10 libSystem.B.dylib 0x00007fff83068536 pthreadstart + 331
11 libSystem.B.dylib 0x00007fff830683e9 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff83048f8a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8304939c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff83049005 start_wqthread + 13
Thread 6 Crashed: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff830a1e4e _semwait_signalnocancel + 10
1 libSystem.B.dylib 0x00007fff830a1d50 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff830fe6a2 usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff8311dcd4 abort + 93
4 libSystem.B.dylib 0x00007fff8309dc52 UnwindResume + 66
5 com.apple.MessageFramework 0x00007fff858f035e -[ToDosCache allToDosForMailboxID:] + 497
6 com.apple.MessageFramework 0x00007fff858f013c -[MetadataManager(ToDoManager) _loadAllToDosForMailboxUid:] + 88
7 com.apple.MessageFramework 0x00007fff858eebcc +[ToDoStore toDoStoreForMailbox:] + 323
8 com.apple.mail 0x000000010000d627 0x100000000 + 54823
9 com.apple.CoreFoundation 0x00007fff82c3a96c _invoking__ + 140
10 com.apple.CoreFoundation 0x00007fff82c3a83d -[NSInvocation invoke] + 141
11 com.apple.MessageFramework 0x00007fff858c2bd5 -[ThrowingInvocationOperation main] + 31
12 com.apple.MessageFramework 0x00007fff858c2515 -[_MFInvocationOperation main] + 275
13 com.apple.Foundation 0x00007fff8145ede4 -[__NSOperationInternal start] + 681
14 com.apple.Foundation 0x00007fff8153dbeb __doStart2 + 97
15 libSystem.B.dylib 0x00007fff8306b2c4 dispatch_call_block_andrelease + 15
16 libSystem.B.dylib 0x00007fff83049831 dispatch_workerthread2 + 239
17 libSystem.B.dylib 0x00007fff83049168 pthreadwqthread + 353
18 libSystem.B.dylib 0x00007fff83049005 start_wqthread + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff8302f2da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8302f94d mach_msg + 59
2 com.apple.PubSub 0x00007fff88252aa5 ipcsubscriptioncreate + 276
3 com.apple.PubSub 0x00007fff8825763c PubSub::IPCClient::createSubscription(PubSub::ClientCore*, __CFURL const*, __CFDictionary const*) + 146
4 com.apple.PubSub 0x00007fff88217c4b PubSub::ClientCore::client_createSubscription(_CFURL const*, __CFDictionary const*) + 61
5 com.apple.PubSub 0x00007fff88218b2a PubSub::ClientCore::createSubscription(__CFURL const*, __CFDictionary const*) + 248
6 com.apple.PubSub 0x00007fff88222aa0 -[PSClient addFeedWithURL:] + 235
7 com.apple.MessageFramework 0x00007fff858db5ae -[RSSInterchange _subscribeToFeedWithURL:login:password:] + 99
8 com.apple.MessageFramework 0x00007fff858dae6f -[RSSInterchange handlePortMessage:] + 338
9 com.apple.Foundation 0x00007fff81472fee __NSFireMachPort + 270
10 com.apple.CoreFoundation 0x00007fff82c2968e __CFMachPortPerform + 366
11 com.apple.CoreFoundation 0x00007fff82c016e1 __CFRunLoopRun + 5201
12 com.apple.CoreFoundation 0x00007fff82bffdbf CFRunLoopRunSpecific + 575
13 com.apple.Foundation 0x00007fff814708e4 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
14 com.apple.Foundation 0x00007fff814707c3 -[NSRunLoop(NSRunLoop) run] + 77
15 com.apple.MessageFramework 0x00007fff858da265 -[RSSInterchange _runManager] + 1445
16 com.apple.Foundation 0x00007fff814360a5 _NSThread__main_ + 1429
17 libSystem.B.dylib 0x00007fff83068536 pthreadstart + 331
18 libSystem.B.dylib 0x00007fff830683e9 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff83048f8a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8304939c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff83049005 start_wqthread + 13
Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x00000001134c1440 rcx: 0x00000001134c13f8 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x00000001134c1430 rsp: 0x00000001134c13f8
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000005 r15: 0x0000000113b0d9b0
rip: 0x00007fff830a1e4e rfl: 0x0000000000000247 cr2: 0x000000004270f000
Binary Images:
0x100000000 - 0x100339fe7 com.apple.mail 4.4 (1082) <763137B8-964F-85F2-6C45-D084EFA66F7C> /Applications/Mail.app/Contents/MacOS/Mail
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld
0x7fff80003000 - 0x7fff8004dff7 com.apple.DAVKit 4.0.3 (732) <883B795D-5F6B-8D66-F27B-20E74B807FF4> /System/Library/PrivateFrameworks/DAVKit.framework/Versions/A/DAVKit
0x7fff8004e000 - 0x7fff80064fef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff80065000 - 0x7fff800d7fef com.apple.CoreSymbolication 2.0 (23) <06F8561E-4B36-7BF6-31BA-64091B3D8058> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff800d8000 - 0x7fff800d9ff7 com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff800da000 - 0x7fff805defe7 com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff805df000 - 0x7fff80607fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff80608000 - 0x7fff80670fff com.apple.MeshKitRuntime 1.1 (49.2) <4D3045D0-0D50-7053-3A05-0AECE86E39F8> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x7fff80671000 - 0x7fff80680fff com.apple.NetFS 3.2.1 (3.2.1) <E5D33870-27D2-E50B-9B35-16AA50369733> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff80681000 - 0x7fff80710fff com.apple.PDFKit 2.5.1 (2.5.1) <38BEE9BB-3716-49BA-7E14-687FE9E066EB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff80761000 - 0x7fff8076cfff com.apple.CrashReporterSupport 10.6.5 (252) <0895BE37-CC7E-1939-8020-489BFCB3E2C6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff80795000 - 0x7fff808f5ff7 com.apple.syncservices 5.2 (578.3) <F86C878E-8B5E-DBCE-8592-7AF88DE53261> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x7fff808f6000 - 0x7fff8093fff7 com.apple.securityinterface 4.0.1 (37214) <9F729F74-3732-8326-D218-E4D19AECC2DB> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff80940000 - 0x7fff8114afe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff811b9000 - 0x7fff81423fef com.apple.QuartzComposer 4.2 ({156.28}) <7586E7BD-D3BD-0EAC-5AC9-0BFA3679017C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff81424000 - 0x7fff81424ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff81425000 - 0x7fff816a8ff7 com.apple.Foundation 6.6.4 (751.42) <9A99D378-E97A-8C0F-3857-D0FAA30FCDD5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff816a9000 - 0x7fff81713fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8171c000 - 0x7fff81735fff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff81778000 - 0x7fff8177dfff libGIF.dylib ??? (???) <9A2723D8-61F9-6D65-D254-4F9273CDA54A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8177e000 - 0x7fff8180efff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8180f000 - 0x7fff81919ff7 com.apple.MeshKitIO 1.1 (49.2) <C19D0CCD-1DCB-7EDE-76FA-BF74079AFC6A> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x7fff8191a000 - 0x7fff8191aff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff81927000 - 0x7fff81942fff com.apple.datadetectors 2.1 (102.2) <69DC4391-62F4-9168-A9EF-8EA36F49D77A> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x7fff81943000 - 0x7fff8195eff7 com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff81a84000 - 0x7fff81b39fe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff81b3a000 - 0x7fff81e6efff com.apple.CoreServices.CarbonCore 861.23 (861.23) <08F360FA-1771-4F0B-F356-BEF68BB9D421> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff81e71000 - 0x7fff81e85fff libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff81e86000 - 0x7fff81e92fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <D659C43E-3E1A-F45C-9EFB-AF18990A402E> /usr/lib/libbz2.1.0.dylib
0x7fff81e93000 - 0x7fff81ed4fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff81ed5000 - 0x7fff81f49ff7 com.apple.WhitePagesFramework 10.6.0 (140.0) <546E204C-AC7A-030C-DC32-125A3E422FB5> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x7fff81f4a000 - 0x7fff82061fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B2FB9DA8-6EC9-FFBC-C919-C022B9CBEB73> /usr/lib/libxml2.2.dylib
0x7fff82064000 - 0x7fff82185fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
0x7fff82186000 - 0x7fff82258fe7 com.apple.CFNetwork 454.11.5 (454.11.5) <B3E2BE12-D7AA-5940-632A-1E5E7BF8E6E3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff82259000 - 0x7fff822e5fef SecurityFoundation ??? (???) <84778E7D-B73C-781A-CD71-7EF5E7EA8EF5> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff822e6000 - 0x7fff822eaff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <63F77AC8-84CB-0C2F-8D2B-190EE5CCDB45> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff822eb000 - 0x7fff82328ff7 libFontRegistry.dylib ??? (???) <8C69F685-3507-1B8F-51AD-6183D5E88979> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff82329000 - 0x7fff82363fff com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff82364000 - 0x7fff823a7ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <7E30B5F6-99FD-C716-8670-5DD4B4BAED72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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0x7fff87131000 - 0x7fff8726ffff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8748a000 - 0x7fff874d9ff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff874e6000 - 0x7fff8752eff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff875fb000 - 0x7fff8763ffe7 com.apple.ImageCaptureCore 1.0.3 (1.0.3) <913FFA89-0AC8-0A8D-CC2A-364CB0F303BA> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff87640000 - 0x7fff8767dfff com.apple.LDAPFramework 2.0 (120.1) <54A6769E-D7E2-DBE2-EA61-87B9EA355DA4> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff87734000 - 0x7fff8812afff com.apple.AppKit 6.6.7 (1038.35) <9F4DF818-9DB9-98DA-490C-EF29EA757A97> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8812b000 - 0x7fff881e4fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff881e5000 - 0x7fff881e7fff libRadiance.dylib ??? (???) <76438F90-DD4B-9941-9367-F2DFDF927876> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff881e8000 - 0x7fff882ecfff com.apple.PubSub 1.0.5 (65.20) <DA852327-4B80-B49A-666C-835410273DE3> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff88337000 - 0x7fff88337ff7 com.apple.Carbon 150 (152) <B72D29DB-3787-26D1-E842-7AF12F179A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff88347000 - 0x7fff8834cfff libGFXShared.dylib ??? (???) <A94DE483-A586-A172-104F-1CFC5F0BFD57> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8834d000 - 0x7fff88358ff7 com.apple.NSServerNotificationCenter 2.2 (2.2) <429097EC-ED66-1EF0-EDE5-14798117BF95> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x7fff88426000 - 0x7fff884a8fff com.apple.QuickLookUIFramework 2.3 (327.6) <9093682A-0E2D-7D27-5F22-C96FD00AE970> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff884ed000 - 0x7fff8852efff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8852f000 - 0x7fff8854fff7 com.apple.DirectoryService.Framework 3.6 (621.9) <FF6567B5-56BD-F3EC-E59D-1EC583C3CF73> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff88550000 - 0x7fff88589ff7 com.apple.MeshKit 1.1 (49.2) <832A074D-7601-F7C9-6D3A-E1C58965C3A1> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x7fff8858a000 - 0x7fff8859eff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8859f000 - 0x7fff885e0ff7 com.apple.CoreMedia 0.484.20 (484.20) <42F3B74A-F886-33A0-40EE-8399B12BD32A> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff885e1000 - 0x7fff885eaff7 com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff88714000 - 0x7fff88734fef com.apple.DotMacSyncManager 2.0.3 (446.9) <E8F9E7E2-A696-4111-C4FF-20AB5DFBC3FC> /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x7fff88735000 - 0x7fff88933fe7 com.apple.CalendarStore 4.0.4 (997) <E5AEEEDC-40F7-B118-107A-B4E735DD4C03> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x7fff88934000 - 0x7fff8895fff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff88960000 - 0x7fff8896eff7 libkxld.dylib ??? (???) <4016E9E6-0645-5384-A697-2775B5228113> /usr/lib/system/libkxld.dylib
0x7fff88a48000 - 0x7fff88a6bff7 com.apple.iChat.IMFoundation 5.0.5 (747) <B4C34872-5157-27C0-37F2-77D11137BD8A> /System/Library/Frameworks/IMCore.framework/Frameworks/IMFoundation.framework/V ersions/A/IMFoundation
0x7fff88a6c000 - 0x7fff88a6cff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff88a6d000 - 0x7fff88a93fe7 libJPEG.dylib ??? (???) <6690F15D-E970-2678-430E-590A94F5C8E9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff88a94000 - 0x7fff88bbafff com.apple.audio.toolbox.AudioToolbox 1.6.5 (1.6.5) <B51023BB-A5C9-3C65-268B-6B86B901BB2C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff88bbb000 - 0x7fff88bc1fff com.apple.AOSNotification 1.1.0 (123.3) <9436ED02-186A-E6CC-E594-31E3942A5898> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff88bc2000 - 0x7fff88d80fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <781E7B63-2AD0-E9BA-927C-4521DB616D02> /usr/lib/libicucore.A.dylib
0x7fff88d81000 - 0x7fff88efeff7 com.apple.WebKit 6533.19 (6533.19.4) <3B8D40F4-9B05-82BE-ECA5-7855A77AF700> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff88eff000 - 0x7fff88f15fe7 com.apple.MultitouchSupport.framework 207.10 (207.10) <1828C264-A54A-7FDD-FE1B-49DDE3F50779> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff88f16000 - 0x7fff89158fef com.apple.AddressBook.framework 5.0.3 (875) <78FDBCC6-8F4C-C4DF-4A60-BB038572B870> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff89159000 - 0x7fff8915bfff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 3 GB, SMC 1.21f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-40TMA0, 465.76 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd100000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd132000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd140000
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x1003, 0xfd143000
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc044, 0xfd141000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x1a100000Zephyria,
I would also download the 10.6.5 Combo update from this site (yours may be corrupt), not Software Update disconnect all firewire + USB devices except keyboard + mouse,Repair Permissions, re-install update, Repair Permissions again + try.
You can install it right over what you have now.
DALE -
InDesign CS5 crashes on opening in Mavericks
Hi.
I migrated my User account to a brand new iMac this weekend with OS 10.9.2. All CS5 apps work fine except for InDesign. It always crashes after "Initializing plug-ins" stage. The last of many crash reports is at the end of this message. I've searched online and a lot of people have had similar problems put they haven't resolved the issue:
1) I updated Java for OS X 2013-005. No change.
2) I've tried dumping the InDesign Defaults & SavedData files as suggested, but this doesn't help either. Interestingly, the SavedData file was recreated but InDesign Defaults never gets replaced. I had the same issue with InDesign a couple of years ago when I upgrade the OS to 10.6 and this resolved the situation then.
3) I've resolved any font conflicts.
4) As my older iMac is sat next to this new one and it still has my original user account and had I upgraded the the OS to 10.9.2 in preperation of giving it to my partner, I decided to do a comparison. I opened InDesign to see if it crashed too. After a long time, it opened! It opens files and I can save. I've even copied the entire en_GB folder within Library/Preferences/Adobe InDesign and used that on my new Mac, but this doesnt help. (By the way there is a Version 4.0 folder there as well as a Version 7.0. Could this cause issues?)
So, does this point to an issue with the brand new iMac? It's a 27" iMac 3.2 GHz Intel Core i5 with 12GB preinstalled, so it has had 4GB added to the standard 8GB by the retailer (costco).
I would appreciate any help resolving this issue. Thank You.
Here is the last crash report:
Process: Adobe InDesign CS5 [2686]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.4.553 (7040)
Code Type: X86 (Native)
Parent Process: launchd [191]
Responsible: Adobe InDesign CS5 [2686]
User ID: 501
Date/Time: 2014-04-08 08:36:31.138 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: BEA65817-1B32-83C0-5494-E72D47AA481E
Sleep/Wake UUID: 6C86D3E4-D918-4DD8-8A2D-39D2AE368ADF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002c
VM Regions Near 0x2c:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fe66105 ImageLoader::isLinked() const + 11
1 dyld 0x8fe63883 NSLinkModule + 103
2 libdyld.dylib 0x903ca146 NSLinkModule + 88
3 com.adobe.InDesign.Font Manager 0x1101fbc8 TINglue_version + 792
4 com.adobe.InDesign.Font Manager 0x110205cf TIN_Startup + 177
5 com.adobe.InDesign.Font Manager 0x10fa6109 GetPlugIn + 17705
6 ObjectModelLib.dylib 0x010511b1 0x1038000 + 102833
7 ObjectModelLib.dylib 0x01051acb 0x1038000 + 105163
8 ObjectModelLib.dylib 0x01060386 0x1038000 + 164742
9 ObjectModelLib.dylib 0x01070c0d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
10 ObjectModelLib.dylib 0x0106c234 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
11 com.adobe.InDesign 0x00002822 main + 82
12 com.adobe.InDesign 0x000027a6 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x91a53992 kevent64 + 10
1 libdispatch.dylib 0x900a98ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x900a9546 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x91a527ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x94e44d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x94e45042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9904788d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x99013cf2 MPWaitOnQueue + 199
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 com.apple.CoreServices.CarbonCore 0x990142ce PrivateMPEntryPoint + 68
7 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
8 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
9 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x91a4df7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x91a4d16c mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x9904452d TS_exception_listener_thread + 138
3 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
4 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
5 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x91a527ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x94e44d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x94e46bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99047682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x990478a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x99013cf2 MPWaitOnQueue + 199
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x990142ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
10 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
11 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x91a527ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x94e44d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x94e46bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99047682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x990478a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x99013cf2 MPWaitOnQueue + 199
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x990142ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
10 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
11 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x91a527ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x94e44d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x94e46bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99047682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x990478a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x99013cf2 MPWaitOnQueue + 199
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x990142ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
10 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
11 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x91a527ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x94e44d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x94e46fa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b866126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x0b85edb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x0b86618c C_AMTUISwitchSuppressUpdates + 16870
6 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
7 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
8 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x91a53046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x94e43dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x94e47cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000006 ecx: 0x000000f8 edx: 0x00038d00
edi: 0x15a82010 esi: 0x8fe6382a ebp: 0xbfffe3d8 esp: 0xbfffe3d8
ss: 0x00000023 efl: 0x00210246 eip: 0x8fe66105 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000002c
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x4ff7 +com.adobe.InDesign (7.0.4.553 - 7040) <495B1B76-6091-6009-EAAD-0F3DDD8D029B> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
0xa000 - 0xafff +InDesignModel (0) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignMod el
0xe000 - 0xefff +InDesignModelAndUI (0) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesi gnModelAndUI
0x12000 - 0x19ff3 +PMRuntime.dylib (1) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
0x20000 - 0x134fff +AdobeACE (1) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x157000 - 0x67dfff +AdobeAGM (1) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7be000 - 0x7fafff +AdobeARE (1) <EF398654-5384-F84A-8B62-DA1F64E2FAD1> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x803000 - 0x81efff +AdobeBIB (1) <CDFB3340-3A46-292A-121E-2820EC62D78E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x828000 - 0x849ff7 +AdobeBIBUtils (1) <482199DF-1251-ED75-4958-563C6E49CD6F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeB IBUtils
0x855000 - 0xb47ff7 +AdobeCoolType (1) <E688E020-77C0-9353-7DB6-A86E8C4F0D14> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeC oolType
0xbcf000 - 0xfa7ff7 +AdobeMPS (1) <42F2B26A-9D1D-06D9-6FB1-FDDB36B8D916> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x1038000 - 0x10a6ff7 +ObjectModelLib.dylib (1) <F9B6E987-1A09-6A01-96CA-C696022CDBF5> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ObjectModelLib.dylib
0x10c9000 - 0x1123fe7 +DataBaseLib.dylib (1) <3FC5D05A-298D-654B-F235-C0579E0A347F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/DataBaseLib.dylib
0x113c000 - 0x1553fff +PublicLib.dylib (1) <B22C524D-7A5A-CE35-2DC8-49FD402908DD> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PublicLib.dylib
0x16da000 - 0x16f1ff6 +AdobeAFL (1) <CFC0FF78-A748-AC45-2E62-8F20090D911C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
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0xdf18000 - 0xdf1fffc +com.adobe.InDesign.StepRepeat (7.0.0.355 - 0) <10F09DA9-5EC1-37A2-853E-1A2474D4F865> /Applications/Adobe InDesign CS5/*/StepRepeat
0xdf27000 - 0xdf5cff7 +com.adobe.InDesign.Text Wrap Panel (7.0.0.355 - 0) <9EED4BC1-D58E-021A-3C51-3574D08672AF> /Applications/Adobe InDesign CS5/*/Text Wrap Panel
0xdf75000 - 0xdfa8ff0 +com.adobe.InDesign.TOC UI Dialog (7.0.0.355 - 0) <F4F33165-5526-14D3-A67F-0930DB1A9BD7> /Applications/Adobe InDesign CS5/*/TOC UI Dialog
0xdfc1000 - 0xdfedff4 +com.adobe.InDesign.Transform Panel (7.0.0.355 - 0) <FE711509-818D-ED28-E592-F31E8DD53838> /Applications/Adobe InDesign CS5/*/Transform Panel
0xe002000 - 0xe019ff3 +com.adobe.InDesign.Image Import UI (7.0.0.355 - 0) <EC696635-FAC6-CA59-AA74-388639C0BC6A> /Applications/AdobeThanks for the swift reply Peter.
I was just about to start uninstalling InDesign when your reply came.
Solution 1: Clear the SING Datastore folder - didn't work
Solution 2: Remove the SING component - this worked!
I'll spend the afternoon doublechecking everything works.
Thanks Andrew -
Why does Dreamweaver crash on opening in Mavericks? How can it be fixed?
When I open Dreamweaver CS 5.5 on Mavericks 10.9, the system crashes.
Have you tried the normal #12 and #4 from the following KB article?
http://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs4.html
If so, have you tried running DW under another user account on the system to rule out OS user corruption? -
Pages crashes when opening since 8/25 update
Hi,
I can't open Pages since updating it earlier today. It crashed while I was trying to save a document, and several reboots of my imac have not helped. After one such reboot, clicking on Pages reopened the App Store, and then a gray bar reappeared in the launch pad indicating that it was still installing. That process finished, but it still won't open.
I have tried restarting and/or shutting down five times now, and no dice.
I am running OSX 10.9.4 and updated Pages, iMovie, Numbers and Keynote this morning.
Any suggestions greatly appreciated.I've got nothing to help you, but I have encountered this same issue! It says, "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
Do you have this same issue?
I had also had trouble updating iMovie. -
App Store, Messages, Maps, iBooks not opening since Mavericks Update. Help!
Installed Mavericks yesterday from Mountain Lion. Everything worked OK then tried to download iPhoto and iMovie update. My laptop power dies accidentally and now App Store, Messages, Maps, iBooks won't even open (Bounce once then nothing). Also running ridiculously slow now!
Hi,
Try Rebooting the computer and holding down the CMD and R keys together to access the Recovery process.
7:27 pm Sunday; October 27, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Itunes crashing when opened since latest update with windows 7
About a week and a half ago Itunes said I needed to update. I did that and ever since then it has been crashing whenever I try and open it. Is there a fix or anything? I'm not finding much about it and it would let me contact apple support unless I pay $20. I'm lost. I've trying running as admin, restarting, repairing. I have no reinstalled and would like to avoid that because I'll have to go through all my music again and readd it and also uncheck and check all the boxes for syncing to ipod since I don't want everything to do that.
Another idea has come to mind...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer. Any change?
Ah, we've posted at the same time. When Show iTunes in the Cloud Purchases is enabled, and you are signed into your account, iTunes checks the store for your purchase history and attempts to reconcile that with the content of the library. Any purchase that isn't your library will be displayed with a cloud symbol and you can stream or download the item. With it disabled there is nothing to do. Please try the suggestion above and see if it has any impact on whether you can successfully enable the iCloud items.
tt2
Message was edited by: turingtest2
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