Mac: office issues
I had to reformat my ibookG4, and when we did, somehow my friends product key got entered, rather than mine. Now, I am having problems opening and using programs like Entourage. I get a message that says that an office program is being run on my firend's computer. I know now that it's because we have the same product id; my question is, can I change the product key, without having to uninstall and reinstall mac office?
any help/expertise/answers would really help
sysolari, Welcome to the discussion area!
Follow these steps:
Disconnect the computer from the network.
Double-click the hard disk on which Mac OS X is installed, and then double-click Applications.
Double-click Microsoft Office 2004, double-click Additional Tools, and then double-click Remove Office.
Double-click Remove Office, press and hold down the OPTION key, click Remove Licensing Information Only, and then click Remove.
Note The Continue command label changes to Remove Licensing Information Only when you press the OPTION key.
Close the Remove Office window, and then click Quit.
Start an Office 2004 for Mac program. When you are prompted, enter the correct licensing information.
Microsoft support: Error message when you try to start an Office 2004 for Mac program: "Microsoft Office 2004 is already in use"
Similar Messages
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I am puzzled by the meaning of iMac (Intel) as I use an iMac 2 period. I am running Mac : Office 2004 and do all my quotations in Excel. After upgrading to OS X LION, I am suddenly unable to SAVE my spreadsheets. As a salesman whose quotations need frequent updating, my situation is perilous to say the least. Can anyone help me ?
Office for Mac 2004 is NOT compatible with Lion. It must be upgraded to Office for Mac 2008 or 2011, once you have upgraded the files will be accessable. Office for Mac 2004 is written for old PPC (Power PC) based machines. Beginning with Lion support for PPC based apps has been dropped.
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MAC Office 2011 continues to disconnect from Exchange server.
Just install / deploy a new iMAC running OSx 10.9.5 and MAC Office / Outlook 14.4.5 (141003). After a period of idle time the Outlook client indicates "not connected to <exchange server>". Have to exit and re-open / relaunch Outlook
client in order to get the client to update / sync. Tried recreating account / profile -- doesn't resolve issue.
OWA works fine / smartphone works fine too;
Windows PC running Windows 7 and Office 2013 works fine too.
Please Help.
Thank you,
BillHi Bill,
Based on my knowledge, here are some differences between Outlook for Windows and Outlook for Mac when connecting to Exchange:
1. Outlook for Windows accesses autodiscover via SCP, MAC Outlook
uses only the predefined URLs, the HTTP redirect check, or the DNS SRV lookup method. This is similar to what Outlook uses when it runs Autodiscover service from outside the organization’s network.
2. Outlook for Windows use Outlook Anywhere (RPC over HTTP) to connect to Exchange 2013 while Outlook for Mac uses Exchange Web Services to communicate with the Exchange server.
Since the issue only happens in Mac users, I suggest we can ask a question in Outlook for Mac forum for more suggestion:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Additionally, here is an article that may be helpful to you:
http://blogs.technet.com/b/johnmak/archive/2012/04/01/a-great-tool-for-troubleshooting-autodiscover-and-outlook-2011-for-mac-connectivity-issue.aspx
Regards,
Winnie Liang
TechNet Community Support -
Mac Office Test Drive Software
Can anyone tell me how to get my computer to recognize my installed and registered version of mac office instead of the test drive software that came installed on the computer.
I am assuming there is someplace to set this option - as of right now, any document I open has the test drive text and the reminders each time of expiration of the trial software. I am beginning to go insane.....
Thanks for your helpWe're glad to have helped.
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Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values. -
Mac Office 2011 receiving win.dat or blank calender invites
Hi,
When calender invites are send to users using Mac Office 2011 from Office 2013, it is received as win.dat attachments, which turns out to be empty when opened. If send as a plain text invite, still it gets to mac users as empty. Mac users are on Mavericks
and Window users are on Windows 7. Any suggestions are greatly appreciated. Thank you.Hi,
Does this issue happen to other meeting attendees? Please try to send a meeting to a user who use Office for Windows and check if this issue continues.
Do you have any virus scanner installed? A virus scanner which integrates itself with Outlook and it may cause message to go blank. Please uninstall this integration part of your virus scanner on both the sender an recipient side and try again. See:
http://www.msoutlook.info/question/20
In addition, some users were able to fix this issue by unticking the option "When sending meeting requests outside of your organization, use the iCalendar format" under
File > Options > Calendar > section
Calendar Options in Outlook 2013. You may have a try of this.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
HELP!! MAC updates converted all MAC Office files into Windows!!!!
Hi...please help me!! I have a MacBook with MAC Office and Parallels so I also run Microsoft Office. I recently did all of the updates that MAC prompts you to do with out really looking closely at what they were and it ended up converting ALL of my MAC Office files (word, excel,everything) into Microsoft documents so I can't open them. Please tell me there is any easy fix for this...I really appreciate the help!!
This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and completely unrelated to Parallels.
While the issue may seem related to your recent software updates, the issue is actually with Parallels, and should be posted over on the Parallels forums: http://forums.parallels.com -
I cant install my Mac Office, and my comp telling me to turn off some apps not sure what to do pls help...
I would avoid MS Office, MS is not ready with all compatibility issues.
I avoid MS Office simply because I avoid anything Microsoft... but there are no compatibility issues with Lion and Office 2011, so I'm not sure what you're talking about. -
Mac Office 2011 performance since I upgraded to Lion is awful
I am using a 2010 MacBook Air 13" and Mac Office 2011 was absolutely flying when I used it within Snow Leopard. Now with Lion, I get a spinning rainbow ball every time I try to do any cut/paste or even edit documents within Office. Anybody else suffering through this? This is soooo disappointing!
I love computers.
Have managed to fix this already. Been working the issue for a few days now, and a few minutes after writing the above post I decided to reset the Time Capsule to factory default settings.
After entering all my details again (used same network names, passwords etc) the Time Capsule was rebooted. When it came back on line - guess what? Yep, the MyBook WD drive is now visibile. I can connect via the network from my other machines to the drive, and iTunes is back.
So - thought I would post my resolution in case it helps others. -
Mac Office 2011 crashing under ML - a possible solution
I've been using Mac Office 2011 for a while, under SL, Lion and ML. As reported in these columns by numerous users, I also experienced the very annoying crash of Mac Office 2011 right at startup.
This pb started very suddenly, just after i migrated from an old MacPro to a July 2012 MacPro model (3,33 GHz 6-Core Intel Xeon, 32 GB ram) running ML.
I've tried since then every possible ticks and work-around I could possibly find in this forum and also those of many other : invalid fonts, cleaning the plist and other stuff.
None of them worked for me, Mac Office 2011 was working during a couple of days, and suddenly refused to start with EXC_BAD_ACCESS err message. Word, Excel, Powerpoint and Outlook were simultaneously affected.
The upgrade to 10.8.1. 10.8.2 and 10.8.3 did not improve the situation : i had to completely clean the MS Office installation and re-install from scratch to be able to work with Office.
I tried everything possible : re-install ML from scratch, changing the hard-disk, not installing any of my add-ons, to keep ML at a minimal level, check with the antivirus Intego and BitDefender, font cleaning ... Nothing worked : i had to re-install Mac Office 2011 every 3 or 4 days.... A very very frustrating process.
Surprisingly enough, the same installation (MS Office 14.2.5) running on my MacBookPro under ML worked absolutely fine!
As i noticed that the same error message for other apps like LightRoom 4 and lately LibreOffice, i discovered that a simple copy form the original app was enough to restore the normal course of operations for the app. This was very visible with LibreOffice : simply copying the LibreOffice.app from the distribution DMG to the Applications folder was enough to get LibreOffice working again !
I therefore suspected that some process on my machine was corrupting the app, more specifically some files within the app folder structure.
I decided therefore to write-protect all the files of the app folder structure, and i used the chflags command to prevent users (even root) and the system to change the files in the app folder structure.
Under Terminal, it works like this :
sudo chflags -R nouchg "/Applications/Microsoft Office 2011"
sudo chflags -R noschg "/Applications/Microsoft Office 2011"
Since i did this on the MS Office 2011 folder, on LightRoom.app and LibreOffice.app, i've been working for 3 weeks without experiencing again the EXC_BAD_ACCESS error.
Clearly the root cause is not yet eradicated, and Apple / Microsoft have still to understand what is the real issue, BUT at least i'm now freed from re-installing these apps every 3-4 days !
What a relief !
Hope it will help some of you, and i also hope that the folks at Apple and MS will finally take seriously this issue which is reported consistently across al forums for months....
A shame. But let be optimistic, and hope that 2013 will wake up all these super experts who have acquainted us to quality software...
CaillyPI too am having similar issues. I had Microsoft Office 2011 for Mac on auto update. The 2nd to last update (the latest update was ironically and error reporting update for Mac!) is what caused the problem as everything was working find until then.
Work, Excel and Power Point will load to about 44% and then crash. It appears to have also affected Microsoft Silverlight as Netflix will not play content on my computer anymore and says there is a DRM error (Digital Rights Management).
Here is there error log I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-05-13 05:34:01 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.4.130416
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0:
# 1 0x0a080b06 in ___read_nocancel + 0x0000000A (libsystem_kernel.dylib + 0x00014b06)
# 2 0x09fa062a in __sread + 0x00000023 (libsystem_c.dylib + 0x0007e62a)
# 3 0x09f9ff0f in ___srefill1 + 0x00000022 (libsystem_c.dylib + 0x0007df0f)
# 4 0x09f9c1e9 in _fgets + 0x000000CB (libsystem_c.dylib + 0x0007a1e9)
# 5 0x02386adc in _McpPushFontUser + 0x0000152A (MicrosoftComponentPlugin + 0x000dcadc)
# 6 0x02386cd9 in _McpPushFontUser + 0x00001727 (MicrosoftComponentPlugin + 0x000dccd9)
# 7 0x02301280 in _McpSetCursor + 0x00003311 (MicrosoftComponentPlugin + 0x00057280)
# 8 0x022fcd68 in _McpRunFontMenuIdleTasks + 0x00000A6F (MicrosoftComponentPlugin + 0x00052d68)
# 9 0x022fc347 in _McpRunFontMenuIdleTasks + 0x0000004E (MicrosoftComponentPlugin + 0x00052347)
# 10 0x022e28b1 in _McpFontIndexFromTokenString + 0x00001AB4 (MicrosoftComponentPlugin + 0x000388b1)
# 11 0x022cdfae in _McpStartupFontMenu + 0x000000CA (MicrosoftComponentPlugin + 0x00023fae)
# 12 0x000bb6de in __mh_execute_header + 0x000286DE (Microsoft Word + 0x000286de)
# 13 0x00095dd5 in __mh_execute_header + 0x00002DD5 (Microsoft Word + 0x00002dd5)
# 14 0x050b0c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 15 0x000954f5 in __mh_execute_header + 0x000024F5 (Microsoft Word + 0x000024f5)
# 16 0x000954a6 in __mh_execute_header + 0x000024A6 (Microsoft Word + 0x000024a6)
X86 Thread State:
eax: 0x000c018c ebx: 0x00000000 ecx: 0xbff69d2c edx:0x0a080b06
edi: 0x09feadb8 esi: 0x09feadb8 ebp: 0xbff69d48 esp:0xbff69d2c
ss: 0x00000023 eip: 0x0a080b06 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00000286
Thread 1:
# 1 0x0a0819ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x09ec07a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x0a0819ae
edi: 0x00000000 esi: 0x09ec08a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x0a0819ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0102f6c edx:0x0a0810ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0184f6c edx:0x0a0810ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0206f6c edx:0x0a0810ee
edi: 0xb0207000 esi: 0xb0207000 ebp: 0xb0206f88 esp:0xb0206f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x09fc2883 in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a0883)
# 3 0x02ae7ce2 in _MerpCreateSession + 0x00000B3F (merp + 0x00002ce2)
# 4 0x02ae73ae in _MerpCreateSession + 0x0000020B (merp + 0x000023ae)
# 5 0x02ae7339 in _MerpCreateSession + 0x00000196 (merp + 0x00002339)
# 6 0x02ae88d6 in _MerpCreateSession + 0x00001733 (merp + 0x000038d6)
# 7 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 8 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0288ae8 ecx: 0xb0288a7c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0xb0288ae0 ebp: 0xb0288ac8 esp:0xb0288a7c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x06d73cb5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009fcb5)
# 3 0x022b64d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x06d727c8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e7c8)
# 5 0x06d7274b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e74b)
# 6 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 7 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a500 ecx: 0xb030a46c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0x00000000 ebp: 0xb030a4b8 esp:0xb030a46c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb040ef6c edx:0x0a0810ee
edi: 0xb040f000 esi: 0xb040f000 ebp: 0xb040ef88 esp:0xb040ef6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 8:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0490f6c edx:0x0a0810ee
edi: 0xb0491000 esi: 0xb0491000 ebp: 0xb0490f88 esp:0xb0490f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
0: Microsoft Word (14.3.4.130416 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: Carbon (155 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
8: QuickTime (2599.24 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
9: merp (2.2.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
10: MSXML (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
11: MicrosoftOffice (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
12: OfficeArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
13: MicrosoftOleo (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
14: MicrosoftMathFont (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
15: MicrosoftChartPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
16: MicrosoftPTLS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
17: MsgrLibClient (8.0.0.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
18: Cocoa (19 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
19: MBURibbon (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
20: MViewLib (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
21: WLMUser (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
22: WLMGraphicsDevice (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
23: WLMKernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
24: Gfx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
25: SmartArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
26: MicrosoftCloudServices (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
27: mbustrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
28: mbulocale (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
29: wlmstrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
30: CocoaUI (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
31: MicrosoftOfficeDRM (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
32: ThreadPool (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
33: QuartzCore (304.2 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
34: MicrosoftMenuLibrary (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
35: StdUrlMoniker (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
36: Uniscribe (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
37: mbuinstrument (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
38: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
39: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
40: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
41: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
42: CoreServices (57 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
43: CoreFoundation (744.18 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
44: ApplicationServices (45 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
45: Foundation (945.16 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
46: AppKit (1187.37 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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242: MetEx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
243: MicrosoftFBA (14.3.4.130416 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
244: XPG (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
245: MicrosoftFS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
246: MicrosoftWlmFile (14.3.4.130416 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
247: MicrosoftWebServices (14.3.4.130416 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
248: Oimg (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg
249: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
250: CoreServicesInternal: /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
251: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
252: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
253: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
254: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
255: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
256: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
257: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libType1Scaler.dylib
258: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
259: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
260: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
261: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
262: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
263: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.8.3 (Build 12D78)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1083
Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560
Microsoft Application Information:
Error Reporting UUID: ED504BC3-7C57-4B20-A296-F8A887C9AE7C
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 39
Please help. I've tired virtually every single blog fix and done several clean installs of the program with no luck and trying to get Microsoft to respond, let alone help, is impossible!!! -
Pages vs. Mac:office
I'm very seriously considering making the switch from Mac:Office to Pages. Pages looks amazing. While i'm not sure if I'll use certain parts of it, more is better than less, I say.
I have to admit though, Pages appears kind of intimidating. I'm all for learning new, cool things. But will the transition/learning curve be tough?
I'd appreciate some opinions.
By the way, what's the difference between Pages and Pages 2?
Thanks!
LindsayHullo Lindzzz:
Here we go again! iWork is not a replacement for MS office, for which most outside the corporate world might well be duly grateful. Do you really want the full-on stock-tracking, three sets of books, all-conning spreadsheet with a simple document app; or a fully fledged database for letters to friends; and the whole blah-blah etc. they pay you a retainer to put up with when you work for somebody else? Do you have a tame systems administrator to resuscitate the system after breakfast, before lunch, and just before knock-off time? Well then stick with Micro-Kafka. You've been fairly warned and don't complain.
But coming to Pages, forget about all that. It's intuitive, so long as you play around with it and see. Read the menus and the help. And remember "undo." Your nice new Mac isn't going to disappear in a puff of blue smoke just because you changed a paragraph style. But a decade or so's penance on Word isn't going to help you one least little bit. Leave it for the corporate 9-5.
So we come to the speed issue. I have to say that the capacity to keep up with speed typing was one of the things I tested Pges for, on the Mac I was going to buy, before I would have considered it. For text entry on a straightforward machine with a basic computer, there is frankly nothing to beat it.
Pages does however rely almost completely on Mac OS X (Tiger!) features for its presentation of typography. You might also remember that if you make use of the more complex templates there is quite a lot going on in them, and a slowdown in text entry is the price you pay; as you would in any program that did this sort of thing. Hopefully iWork 07 might address this issue with a separate draft mode for getting words down. But you can still do this with a simple format from the blank template, and copy and paste into others.
Remnant speed issues may be related to such things as external displays not accessing OS X features as they might, and other variables that remain a mystery. Test it on the machine you are going to use; don't expect full speed with everything turned on all the time, or in complicated layouts, and you shouldn't be disappointed. Learn to modify the provided templates and save the results as your own, and you'll soon be producing documents with your own style as you'd like it to be, instead of what Bill Gates thought you should.
Then for its hassles and its glitches (and yes there are some) remember that you're using the second iteration of a program that's here to stay and going places. The minimal effort you spend learning it won't finish up wasted.
Of course, if you want to wow people with Keynote, or commercially publish your fabulous documents, etc. - you're going to have to set up your own display with a Mac, or sell your printer, publisher, or boss one. Never mind, style is priceless. Or about 1600 Aussie dollars if you're that much into it that you need Quark Express. But if you spent that much on fonts and used Pages you could do even better, quite frankly.
So anyway that's my ha'p'th. I've waited for years for a program like this. It lets your thoughts take shape as you would like them to appear; and there's simply nothing else that's ever done that without getting in the way of them.
Cheers. -
Why is Mac Office:2004/2008 acting strange?
After I upgrade to Lion 10.7.3 over a month or so, I experience problems with some of my documents in Word or Excel. The Excel opens to READ only and I am the only pperson that has the priviledge for it. Also when I go to leave a cell, the curson locks on the cell and grabs everthing in the path I move my mouse. I try to click it loose and nothing happens. After a while I do get back control of the document, but again it begins to behave strangely.
In my Word documents, I would be typing and all of a sudden the curson is some other place on the page inserting my input in the wrong place.
I have spent hours on the phone with the tech support people with Microsoft and Apple, but no one seems to be able to have my errant software work properly. In my furstration I purchased the 2011 version of Mac Office. I stll have the same problems after installing it.
I just realized also that when I did an upgrade of the MS Mac Office:2004 to 2007, I continued to save my documents in the 2008 version, but selected the 2004 format to save them. I understand that 2004 will not even open in the Lion OS X. So I am beginning to think I may have created an anomoly by intergrating the two versions while in the Lion OS X version. Does anyone have any nsight to this?
Also as part of my frustration with this software proble, I am not able to restart or shut down my Mac Mini from the drop down menu. The wheel just spins and spins for minutes and minutes, so I finally do a power shut down. The restart it by pressing the power button again to turn it on. Any clue to fix this problem.
My Mac Mini is a 2009 vintage. I am not an extremely knowledgable computer person. I need help. Thanks!I have contacted them many many times. For two days I waited on the phone for over 1 1/2 hours. All total I have been on the phone with them over 6 hours and they are not able to find any problems with what I am experiencing. Thus I fell there is something with the Lion OS X that is the main source of this glitch. Thanks for your input.
-
Cannot print from Mac Office after Mavericks upgrade
Hello,
I'm finding it difficult to send a print job to a network printer from any of the Mac Office products. I have no problem printing PDFs. Interestingly enough, when I select Command+P and then click on the PDF button at the bottom left of the print screen, it prints to the networked Sharp MFP printer but not to the networked Dell printer (yes, we have many flavors of printers on our campus). The inability to print directly from Word or Excel surfaced after the upgrade to Mavericks.
I can print PDFs to the Sharp MFP but not to any other networked printer. I've been to the Sharp MFP website and I believe I have the latest print driver that they have available. Any help or suggestions would be greatly appreciated.
Thanks,
MHere is a script to fix the plugins to get back some functionality to MAC OS X 10.9 printing.
Place the plugin.py file on the desktop, open a terminal session, to do that click on the Applications Folder, then the Utilities Folder, then Terminal.
Type CD Desktop <ENTER>, sudo python plugin.py <ENTER> and enter the admin password when prompted. Once it is finished, close the terminal window and restart the MAC.
Tandem Printing and Document Filing will not work, actually Main Folder and Quick Folder will work but we can’t read the list of User folders as network access is restricted.
https://www.dropbox.com/s/d0cnin8rgdhd783/plugin.zip -
ICloud will not sync my contacts or calendar in Mac Office 2011. ICloud does however sync to my PC at work running Microsoft office 2010 and also to my IPad and IPhone. Does anyone know how to fix this?
Welcome to the Apple community.
Unfortunately Office for Mac does not support the correct protocols to work with iCloud. -
Please Help, have no idea whats going on.... Whole mac office is not working, cant even open a document.
Thanks !!!
Process: Microsoft Error Reporting [340]
Path: /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Identifier: com.microsoft.error_reporting
Version: 2.2.6 (2.2.6)
Build Info: Unknown-110309~0
Code Type: X86 (Native)
Parent Process: launchd [148]
User ID: 501
Date/Time: 2013-03-07 00:15:43.775 +0800
OS Version: Mac OS X 10.8.2 (12C3012)
Report Version: 10
Interval Since Last Report: 175276 sec
Crashes Since Last Report: 44
Per-App Interval Since Last Report: 3 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: 9D2C21B6-E6B5-0B63-7984-FDA706DF2419
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
__TEXT 0000000000001000-0000000000062000 [ 388K] r-x/rwx SM=COW /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.SystemConfiguration 0x95cdf2d2 DYLD-STUB$$CFStringCreateWithFormat + 0
1 com.microsoft.error_reporting 0x0001c3c6 0x1000 + 111558
2 com.microsoft.error_reporting 0x0001ce30 0x1000 + 114224
3 com.microsoft.error_reporting 0x00003987 0x1000 + 10631
4 com.microsoft.error_reporting 0x0000339e 0x1000 + 9118
5 com.microsoft.error_reporting 0x000032c5 0x1000 + 8901
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x90f449ae kevent + 10
1 libdispatch.dylib 0x92337c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x923377a9 _dispatch_mgr_thread + 53
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xac6b6a2c ecx: 0xac6b6aac edx: 0xac6b69dc
edi: 0xac6b7afc esi: 0xac6b69cc ebp: 0xbffffa18 esp: 0xbffff9dc
ss: 0x00000023 efl: 0x00010286 eip: 0x95cdf2d2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
Binary Images:
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0x99b92000 - 0x99b96fff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a414000 - 0x9a41cfff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x9a41d000 - 0x9a634fff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9a65b000 - 0x9a67ffff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 239
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=113.4M resident=66.8M(59%) swapped_out_or_unallocated=46.6M(41%)
Writable regions: Total=39.0M written=436K(1%) resident=532K(1%) swapped_out=0K(0%) unallocated=38.4M(99%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 30.3M
MALLOC guard page 48K
Memory tag=35 7316K
Stack 64.5M
__DATA 5256K
__DATA/__OBJC 128K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 30.3M
__OBJC 1628K
__OBJC/__DATA 4K
__PAGEZERO 4K
__TEXT 83.2M
__UNICODE 544K
mapped file 84.5M
shared memory 12K
=========== =======
TOTAL 307.9M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.14)
Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: 2.4G Keyboard Mouse, 0x062a (ProVision Technology, Inc.), 0x4101, 0x14100000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: USB Flash Disk, 0x090c (Silicon Motion, Inc. - Taiwan), 0x1000, 0x1a120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4That's the crash log from the error reporting app. Nice.
I'd suggest trying a re-install of Office 2011, and running all the updates to see that it's up to date.
Absent that, you may wish to contact Microsoft, as it's a Microsoft application that's crashing.
How did you install it in the first place? From DVD or download? Or migrate from an old machine via migration assistant? -
What settings do I need to get best quality Word (mac office 2011) to Acrobat 9?
What settings do I need to get best quality Word (mac office 2011) to Acrobat 9?And what is best method, save as from Word, or create from Acrobat?
Thank you Steve! For the benefit of anyone following this thread, if Acrobat tab does not show in Word
This add-in may be disabled in Word. We can try to re-enable it:
=============
1. Open Word program.
2. Click the Office button. Then click the Word Options button.
3. Click Add-Ins.
4. From the Manage dropdown list select Disabled Items and click Go.
5. Check the list for PDFMakerOfficeAddin:
1) If it is listed, then select it and click Enable. Close all dialog boxes and restart the Word program.
2) If it is not listed, then make sure that PDFMOfficeAddin.dll is located in the ‘…/Program Files/Adobe/Acrobat 8.0/PDFMaker/Office’ folder. If the file is missing, then reinstall Acrobat.
For the detailed troubleshoot steps, you can refer to the link below:
http://acrobat.timhuff.net/?p=29
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