Mac only prints landscape, won't change orientation

My Mac book pro will not print correctly to my two  HP Printers, 8600 and 4630.  Seems to want to print in landscape only, and if by chance I can get it to print in Portrait, it leaves about a 3 inch margin and cuts off bottom as if it is still confused and thinks its portrait.  I have been with both Apple support and HP support and they are baffled. They even remotely saw for themselves what was happening.  How frustrating!  If I want something to print correctly I have to print from IPad or Iphone and that works perfectly!  I really want a solution so that I can print from my computer.
Weight Loss Coach
www.winningchanges.com

Welcome to the forums winningchanges,
I saw your post about the printing issues you have been experiencing with both of your Officejet 8600 and 4630 models from your Mac computer.
First of all, test the actual printer hardware by making a copy from each unit. If the copies work successfully, the printers test out fine and the issue would be software related.
If the copies are successful we can move on to troubleshooting the Mac.
Please let me know which Mac OS X you're running and also how your printers are connected to your computer. (Ethernet, wireless or USB).
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Please print from more than one program on your computer and let me know if the printing issue happens if you print from anyone, or is more related to one certain program.
Thank you
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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