Mac OS 10.3 and BT Infinity / Home Hub 5

I see BT recommends OS 10.4 as the minimum spec for best performance - does anyone know if Infinity will work with 10.3 ?
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I don't know why BT have put those specs on. Infinity will work without problems on your Mac and on many computers with lower specs than what BT have listed there.
What some people might find is that if they have a very low spec computer they could have problems when streaming video and playing 3d games but for general surfing there should be no issues even for them.

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HP Deskjet 3070a and BT Infinity Home Hub 2.

I purchased a HP Deskjet 3070a yesterday and I can't get it to connect to my BT Infinity Home Hub 2. There are 2 ways of connectng to the wireless network:
1) Push the WPS button on Hub - but the BT Infinity Hub doesn't have one
2) Enter the 8 digit pin (generated by the printer) into the routers configuration - I can't see anywhere in the Hub to configure this
I purchased the printer to use Wireless ePrint so if I can't resolve I will return to HP.
I see other people have experienced similar problems. I can't believe a standard HP printer has problems connecting to one th UK's most widely used broadband hubs.
Hope someone can help
Brad

There is a third way to get Deskjet printers on a network. The primary method of connecting the deskjet to a network is to use the software on the computer to do a USB to Wireless connection.
What operating system does the computer use?
The steps to do this for your respective operating system can be found in this document from HP. The steps start after the WPS method. USB to wireless will require a computer on the same network and a USB cable to transmit the network data to the printer.
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Infinity home hub 5 dropping

For about 2 weeks now my infinity home hub 5 keeps resetting itself.
This is getting progressively worse. I'm at the stage now where it's happening every couple of minutes.

you must have marked it solved go to my post which is marked as solution and then options and you be able to unmark the solved marker
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Infinity home hub 2

Well it all went well with the installation, until he plugged the new bt homehub into the openreach modem that is. The broadband light would'nt turn a solid blue, it just stayed orange. Anyway he went to his van and put a home hub 2 with the red ethinet on it, and it works fine. Im now getting 38mb down and 8mb up, with im very happy with. But my main point is, is that when i ordered infinity, they took away my bt talk because they're not compatable with the new hub 3. So surely with this other hub i should be able to get it reconnected right?. I tried registering the old hub phone to the infinity hub and it registered fine. Anyone know about this. Thanks in advance

Hi Scratch910,
Thanks for posting. Sorry for the delay in getting back. Once the Infinity has been activated and the Talk switched off we can't reconnect the Talk service because it's not compatible with the Infinity service even though you're using the Hub 2.
Cheers
David
BTCare Community Mod
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Infinity Home Hub

Hi Next week all being well I have Infinity installed by an BT engineer. Can someone tell me please where the Open Reach Modem and the BT Home Hub will be placed. I would think that the Modem would be close to the entry into the property and the Home Hub close to the computer. The reason for asking is that I may go for BT Vision, and I would have to have a Ethernet link between the TV and Home Hub.
Ta,
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The modem will usually be placed where your master socket is. They should move the master socket or add a data extension kit if asked; but some installers are unwilling to do so.
You can run and ethernet cable of any reasonable length between the modem and HomeHub: the installer won't do it for you. Similarly for any ethernet you may want from HomeHub to TV.
Depending on how much time you have, it may be best to keep the HomeHub near the modem for the initial install, as long as you have some device (laptop?) you can conveniently use to verify the install. Then move the HomeHub at your convenience later. Moving the modem after install is more of an issue, and any extra wiring involved could reduce your speeds.

Infinity Home Hub Datasheet

Hi does anybody have a datasheet or technical details on the new Infinity Home Hub. I used to have the old one (black curved one). This was wireless N, but as it only has 1 aerial I could never get more than 130mbps using wireless, so I changed to a Netgear router with 2 aerials and can get up to 270mbbs which I need with our house.
So I was wondering what the wireless spec of the new HH is?
Thanks
Duncan

Hi Duncan,
In This.- http://www.expertreviews.co.uk/wireless-routers/1283386/bt-home-hub-3/specifications
it mentions
Stated speed
300Mbit/s
This is the BT info on the HH3 http://bt.custhelp.com/app/answers/detail/a_id/10477/~/user-guides-for-broadband-hardware
If you have a look around the forum you will notice a few recent posts where people are disappointed with it's wireless performance and have replaced it.
Example in a link on this post.- http://community.bt.com/t5/BT-Infinity/No-wireless-network-capability-with-BT-Infinity/m-p/294071#M1...
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

BT Infinity Home Hub 2 Type B(i)

Hi,
I just moved from a BT Infinity area to a standard ADSL brandband area.
BT asked me to re-use my BT Infinity Home Hub 2 Type B(i), but I just can't get it to connect to broadband.
I plugged RJ11 cable from the purple landline socket to the ADSL socket on the filter, but all I get is power and WIFI lights.
I suspect BT Infinity Home Hub 2 Type B(i) is not compatible with ADSL broadband, but BT service call centre insists it can.
Does anyone on here had experience similar? or know technical specs of a BT Infinity Home Hub 2 Type B(i)?
Thank you.

have you tried a factory reset of the hub - hold the recessed button on back until lights flash
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Question About Type A and Type B Home Hubs

Hi there,
Can anyone simply tell me the differences between Type A and Type B Home Hubs, I cannot find this information anywhere on the BT site. Your help would be much appreciated.
Kind regards,
Paul

Hi john46,
Thanks for clarifying this information with me, would you say going for a Type B Home Hub is wiser than going for a Type A Home Hub? It's just we have seemed to have been issued with mainly Type Bs than Type As when upgrading the Home Hub as part of our broadband packages, this was from the Home Hub 2 where we had 2 when swapping from ADSL to Infinity to the Home Hub 3, we have so far never had a Home Hub 4 where there are 4 versions, 2 for ADSL and 2 for Infinity, this is also true for the Home Hub 2 as well as the Home Hub 3 plus we've never had a Home Hub 5 which I know there are 2 versions nor a Home Hub 1 where there was only 1 type of Home Hub 1 and Home Hub 1.5.
Kind regards,
Paul

BT Infinity / Home Hub 5 - Replace With Apple Time...

First post, so bear with me!
I've been a long time user of BT Broadband and the subsequent Home Hubs, having used the Home Hub 3, 4 & now 5.
I'd like to rip out the Home Hub 5 and just use the Apple Time Capsule, can this be done or do I still need to keep the Home Hub 5 (All the posts on here seem to allude to BT Customers having a separate white modem, I don't have this, just the router and the two sockets in the wall plug).
There seems absolutely no point buying the Time Capsule if I have to keep the BT Router! Well, maybe there is but I don't want the router and the Time Capsule!!
Can I just plug in the relevant cable from the top wall socket box straight into the Time Capsule, don't know.
Any advice gratefully received!
Many thanks.

no you need a modem as well
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BT Infinity, Home Hub 5 and Vonage VoIP not compat...

Hi
I have just (last Wednesday) switched from Sky Broadband to BT Infinity. I have a HH5 to which I wirelessly connect a TP-Link W8968 in wireless router only mode. I have all this set up and it all works, but I cannot get a dial tone from my Vonage VoIP phone line.
It did come online for about 12 hours on Friday evening but has dropped off again. It was plugged into the TP-Link router.
I have now plugged it directly into the HH5 to try to get a signal.
I have spent 4 hours on the phone with Vonage who have now told me (4th different person to speak to) after countless 'unplug it' and 'reset it' that the only way a Vonage line can operate with the HH4 and the HH5 is for all BT parental controls from within mybt.com to be deleted. I have now done this but must now wait 2 hours to plug the Vonage box back in.
But, I need the parental controls for the children's internet use and do not want to have to delete them.
Surely there is another way for the Vonage box to work with an HH5? It worked perfectly through my TP-Link with Sky Broadband.
Any help gratefully received.
Thanks in advance.
Martin

Giving the VOIP device a static LAN IP address, outside of the DHCP range is best, as the home hubs will quite often issue different addresses via DHCP, and tend to ignore lease times. The fact that it worked for a while would suggest that maybe the LAN IP had changed.
This page should help with the settings.
Using static IP addresses on your home network
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Problems with BT infinity Home hub and Apple TV

I've just changed over from Sky Broadband to BT Infinity. Broadband speed is about 37 which is fine and when using the Apple TV I have no problems connecting to the Internet for youtube or downloading films but I cannot access my music or films on my Computer in iTunes. It doesn't show up at all under Computer on the Apple TV. Homesharing is turned on and all worked perfectly OK before when using the Sky Router.
Are there some settings which I need to put in the home hub to allow access to my computer and/or iTunes ?

I has a similar problem recently with my Apple TV not picking up changes to my network until I had reset it by using the remote and pressing "menu" and "down" for 6 seconds described here.

BT Infinity Home Hub and and BT DECNET digital cor...

I have just had BT infinity installed last week. All appears to be well on the broadband front but not so with the telephony side. The engineer installed the master socket in the study where both the phone line and data line are connected onto the outside wall and directly out to the external cable pair connected to the pole, so no complicated wiring.
I have a BT Diverse 6350 corded (Base Station) and cordless handset (DECT) telephone. The base station is situated in the same location as the Home Hub and the cordless phone is situated downstairs.
i) Before BT Infinity was installed incoming and outgoing calls to DECT phone OK
ii) After BT Infinity installed incoming calls received to DECT phone and answered OK but the originating end (caller) cannot hear speech . The called person can hear speech OK. Outgoing calls from the cordless handset appear to be working .
I suspect this may have something to do with the channel frequency of the Home Hub3 and the BT DECT phone but I cannot be seure. Any suggestions on how to resolve this issue would be most welcome.
Many Thanks
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First thing that came to mind.... but am sure isn't the problem however have you made sure the MUTE isn't on on the Dect phone?
Edit ...If mute was on all the time then the outgoing calls wouldn't work as well so it can't be that.
If you are wondering about the HH3 "something to do with the channel frequency of the Home Hub3"
You can TURN OFF the HH3 wireless signal and then try things.
Click on http://bthomehub.home/
Then settings and enter your password.
Then advanced settings.... continue to advanced settings.
Then Wireless tab.
Tick the NO for wireless Enable and at the bottom right of the page click apply.
If that cures it you can then reinstate the wireless and using channel selection move it from Automatic onto a selected channel.
INNSIDER is useful to identify a clear channel.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

BT Home Hub 2/BT Infinity Home Hub Backup Files

Hi Guys, I have a Home Hub 2 with some specific DynDNS and port forwarding settings set up on it. I have just ordered Infinity and was wondering if the Home Hub 2 backup file is compatible with the new Infinity Hub? It would save me a lot of messing about adding all the settings back in again!
Cheers

Just ask the engineer, he has software on his laptop which will enable him to copy all setting from old hub to new infinity hub

BT Infinity & Home Hub 3

I've just had Infinity installed over 10 days ago and all appears to be working ok. Getting downloads speeds of around 36-37Mbps when I plugged a laptop into the back of the home hub 3 with the Yellow Ethernet cable.
But when I run various speeds tests over WiFi the speed is much poorer, no more than 15Mbps. I have tested the speeds with both my laptop (intel Wifi network card) and my desktop PC (NetGear Wifi Network card), both give similar results.
Using the smart wizard which I installed with my NetGear Wifi drivers (yest they are up to date), I can see that my connection is not conflicting with any other channels in my neighbourhood, but the connection type is (B). I know that both WiFi devices are new and support (G). When I look at the HomeHub router options in the Advanced Settings the options listed are B/G/N. Is there any way I can set the HomeHub to work on (G) ?

to quote smallnetbuilder
'Using a 802.11g client with an 11n router will get you a maximum link rate of 54 Mbps and around 22 Mbps of actual, usable throughput.
The link rate is also referred to as the PHY (or physical layer) rate, which is the maximum rate that bits will move across the network link. For a 10/100 Ethernet adapter, you will usually see a speed of 100 Mbps and for a gigabit NIC, you will see 1000 Mbps (if you are connected to a gigabit switch port).
The reasons for the big difference between the "link" and actual rates include the high overhead involved in wireless connections (lots of bits used for communicating information other than the actual data you are trying to send or receive) and data retransmission (due to the inherent unreliability of a wireless connection). So maximum usable throughput is a much lower percentage of the link rate, usually 50% or less.'
Its all about understanding the differnece between physlical link rate to actual data throughput, companys love to quote the high numbers to you.
heres a nice read on wifi
http://www.dd-wrt.com/wiki/index.php/Wireless-N_Configuration
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-esse...
http://www.smallnetbuilder.com/wireless/wireless-basics/30664-5-ways-to-fix-slow-80211n-speed

BT Infinity,home hub 5 signal booster

I recently, two weeks ago, had Infinity installed. Because of using a new cable, not the cabling built into the house, I had to place the router on the ground floor. I live in a three storey townhouse. The router is the new home hub 5 model. I was told by the engineer that it had a range of 30M. I was worried about it sitting on the ground floor as I have a smart TV in the bedroom on the third floor, and we use it a lot for catch up TV, mainly the BBC I player.
Before infinity, my old BT router was on the middle floor, and connecting to the TV in the bedroom was not an issue.
However, now the signal is useless. It takes 90 seconds buffering to get 5 seconds of play time. In truth , even logging onto the internet is now slower than my old broadband.
I have complained to BT, and they have indicated that the range upwards is maybe not as good as all round. So the impression of a wireless signal floating around 360 degrees seems to be incorrect.
Anyway, they have now offered me a "BOOSTER". Does anyone have experience with these? Do they work? If so how?

You probaby mean this device.
http://www.shop.bt.com/products/bt-dual-band-wi-fi-600-kit-8W47.html
Not bad if they are giving it to you for free.
They have been field trialled, and appear to work fine, provided you are aware of the limitations of a wireless repeater.
It could however be this kit.
http://www.shop.bt.com/products/bt-wi-fi-home-hotspot-500-kit-8W3W.html
Which is likely to give better performance that a wireless repeater.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Mac OS 10.3 and BT Infinity / Home Hub 5

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