Mac OS 10.4.10 and Tape Devices issues

Subject: [BRUServer-Announce] Mac OS X 10.4.10 Announcement...
I am posting this message out to the group for additional knowledge on
this issue..
We have a older G5 XServe with XRaid connected via Fibre Channel and an Adic
Scalar 100 LTO-2 tape unit connected via SCSI.
We have been seeing some issue with our tape unit lately and looking for
suggestions on a fix or work-a-round.
BRU suggest this:
<snip>
To resolve this issue, we strongly suggest that you downgrade to
10.4.8, as 10.4.9 has been known to exhibit the same type of symptoms.
<snip>
My question would be if we select to downgrade to Mac OS 10.4.8,
What would be the Best method to do downgrade to Mac OS 10.4.8 ?
Regards,
Roger Sinning
 PrePress System Administrator
Schmidt
Byron, MN 55920
schmidt
print solutions that deliver.
------ Forwarded Message
From: <[email protected]>
Reply-To: <[email protected]>
Date: Tue, 23 Oct 2007 17:32:54 -0700
To: <[email protected]>
Subject: [BRUServer-Announce] Mac OS X 10.4.10 Announcement...
Please do not reply to this message.
This list is for announcements only.
An Important Note for Mac Users of BRU Technology Under Mac OS X
Since the release of 10.4.10, there are a number of issues that have
surfaced with writing to tape and disk devices. For this reason,
10.4.10 is not compatible with tape devices connected to Mac OS X
10.4.10 via SCSI, FireWire, USB, SAS, or Fibre-Channel.
This is not a BRU Server software problem, but rather an Apple Mac OS
X problem when using any type of software that communicates with tape
devices.
Other problems with XRAID, Xsan, and other disk devices communicating
over these channels may also be realized.
http://www.attotech.com/troublemac.html
http://knowledgebase.tolisgroup.com/?View=entry&EntryID=47
http://support.overlandstorage.com/jive/entry!default.jspa?cateforyID=7&exte
rnalID=6041&fromSearchPage=true
http://www.google.com/search?hl=en&rls=en&q=10.4.10backup+tapeissues&btnG=
Search
To resolve this issue, we strongly suggest that you downgrade to
10.4.8, as 10.4.9 has been known to exhibit the same type of symptoms.
We apologize that we did not make the announcement sooner, however, we
believed that 10.4.11, which fixes this problem, would be released
much sooner than now. As of this announcement, 10.4.11 has yet to be
released, nor has there been an announcement for its expected release
date.

an update on my client's situation:
os: server 10.4.11
scsi card: LSILogic Ultra320, 1.3.39.0 firmware
tape: exabyte 1x10 library, vxa172 tape drive
after a reboot, but still running 10.4.10, the tape drive appeared on the SCSI bus.
after installing the 10.4.11 update, the OS can't see the tape drive, but the library is. basically, that's no different than before the update.
does anyone have any ideas on how to scare the drive into reappearing? would unloading/reloading kexts help? the library is basically useless without the tape drive reliably recognized by the SCSI card.

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