Mac OS 10.6.8 sees my scanner but Photoshop CS doesn't
Mac OS 10.6.8 on a Macbook Pro sees my scanner but Photoshop CS doesn't. Drivers for my scanner, Epson Perfection 4870 Photo, are installed (based on an Apple update 11/30/13). Scanner and Photoshop CS were fully compatible on an iMac OS 10.6.8 until I traded in the 2006 iMac for a late 2013 iMac, which does not permit the operation of the Photoshop CS.
I think Adobe allows their software to be installed on 2 computers only. However, if say you buy another computer and wish to install PSE on the new computer ( effectively a 3rd computer as far as Adobe is concerned ) PSE needs to be properly uninstalled ie not simply by uninstalling using the operating system's uninstall process. It needs to be uninstalled using the Adobe uninstall process that is contained within the software.
You should then be given a prompt as to whether you will be reinstalling on the same computer or if you wish to remove altogether. If the latter, then all traces are removed and the software can be (re) installed on the new computer.
If, unknown to yourself, the software had been installed on 2 computers and although you or the previous may have wiped the hard drive clean, as far as Adobe is concerned the software is still ' registered / assigned ' to 2 computers.
If the previous owner bought a new computer and installed their PSE on it, wiped the hard drive clean without properly uninstalling/removing PSE thentherein probably lies the prblem.
As Allan Jones said, it 's probably worth your while to purchase your own copy.
Hope this helps.
Similar Messages
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I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!
Hi jim1287,po
Check for the latest updates. Installing latest updates should resolve this problem.
Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
Regards,
Ajlan Huda. -
When I switch to multiple displays the video transfers perfectly through my Apple TV but the audio doesn't come through unless I turn the volume all the way up to it's maximum level, and at that, it's hardly discernible.
Hi Pommedaddy!
Try using the following article to help you troubleshoot this Apple TV audio issue:
Apple TV (2nd and 3rd generation): Troubleshooting audio issues
http://support.apple.com/kb/TS5150
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Our service just upgraded to 4g. Now my Mac computer will not join the network. It "sees" the network but will not "join"
Hi Hojo38,
That's not good! What happens when you attempt to make the connection? Do you receive an error message? What device is the computer making a connection to? Send details please.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport -
Cannot get iPhone 4 to talk with Mac Lion using Numpad. Have updated, restarted etc. Have Screen Sharing on. It sees my computer but when I press keys on the NumPad there is no response. I have tried it on the Calculator and on Sibelius. Any clues??
Here's how to do it.
1. App Store, iTunes Store should have the same AppleID on Computer and iPhones. (Free to share apps, music and books... )
2. Person A uses the same purchasing account for everything (ie. email, contacts and ...).
3. Person B have the same purchase account see no. 1 (for App Store and iTunes Store) but create a second AppleID for iCal, e-mail, contacts and etc. -
HT1338 Need software for my Mac to use my Cannon MX 340 Scanner / Printer
Need software for my Mac to use my Cannon MX 340 Scanner / Printer
The latest software I found for that model was for Mac OS 10.7.
I expect you are running Mac OS 10.8 or Mavericks in which case contact Canon and see if they have updated their drivers for your MX 340 Scanner / Printer. -
I'm trying to set up time machine to back up on an external HD connected t my airport extreme, but the disk doesn't show as an option in the time machine selecting a disk, any suggestion anyone? My mac "sees" the airport extreme ??
The first important thing to consider here is that Apple does not support Time Machine backups to a drive at the USB port on the AirPort Extreme, so that may likely have something to do with your difficulties.
If you want to continue to try this, the drive must be formatted in Mac OS Extended (Journaled) and you almost always have to use a powered USB hub with a drive at the port of the Extreme...even if the hard drive has its own power supply....because the port on the Extreme is under powered.
Most users who try this unsupported method have corruption difficulties sooner or later, but we do hear from some users who seem to be able to make it work.
The bottom line is that there is no support from Apple on this if you have difficulties, so you may want to consider a secondary backup plan for your important data. -
Faire reconnaitre mon scanner par photoshop sous mac
Bonjour,
je viens d'acquérir une imprimante mutlifonction officejet 7612, et j'aimerais pouvoir utiliser le scanner sous photoshop CS4 et CS5.
j'ai bien installer le plugin twain je possède deja un simple scanner Canon qui lui est reconnu, CS4 ni le CS5 ne le reconnait, j'ai épuisé mon modeste savoir faire en la matière, sachant que via le logiciel HP scan tout fonctionne, je sui sous mac os 10.9
si quelqu'un a la solution je lui en serais éternellement reconnaissant!Hi
If this is truly a G5 Mac and you've not confused it with similar looking Intel Hardware then as far as I know you can't install 10.6 on a G5 Mac. What version of the OS exactly is installed on the G5?
Assuming I've understood you correctly You can't use 10.6 SIU to create NetBoot Images of an operating system prior to 10.6. To create an nbi of a 10.5 System you would need 10.5 SIU installed on a 10.5 Server or Client OS. Once the NetBoot Image has been created you can 'serve' the image from 10.6 Server's NetBoot Service.
HTH?
Tony -
I've recently added the MacAir to my Microsoft /Windows network. The Mac sees my printers but all the printers are "paused" and I cannot print, even if directly attached. How do I fix this?
Yes, I've that and it didn't work. Today, I reinstalled printer software on one printer and the "paused" message changed to "offline". It's a three-in-one printer. I turned off and on again and it still says "offline"
" -
I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to. I can't find anywhere in the utility or network preferences that will allow me to choose this router as the default. How do I fix this? BTW I'm using Lion.
Are there any previous networks that you have used that have the same password as Molly? YES
Using System Preferences > Network > AirPort Advanced again, you need to remove any listings of previous networks that used the same password as Molly. Click the name of the network and click the - (minus) button at the bottom of the list of connections.
Also delete any other networks (except Molly at the top of the list) that might have used the same name...Molly in the past.
Delete any other networks that you no longer need so that your Mac will search for networks more quickly
Click OK, then click Apply
Open KeyChain Access and look for a listing of any old networks that you no longer need. Click to highlight the name of the network, then click the Delete Key on your computer.
Then look for any old networks that might have used the name Molly in the past and do the same for them.
Then look for any old networks that might have used the same password as the password for your "new" Molly network and delete them in the same way
Click the KeyChain Access menu just next to the Apple icon in the upper left corner of the computer screen
and then click KeyChain First Aid
Enter the main administrator password for the Mac you are using and highlight the Repair button. Then click Start. You will see a message that repairs have been completed
Quit Keychain Access
Power down the entire network...all devices...order is not important
Power up the modem first, then your main router, the other devices one at a time
Log on to Molly and see if the Mac remembers it after a few tries. If not, I'm afraid that you will need to change the name of the wireless network and password on your router due to corruption issues on the Mac. You have done everything possible without re-installing the complete operating system. -
Why does Acrobat Standard 6.0 recognize scanner but Pro 9 will not?
I am running both programs on an Intel Mac (same machine), 10.5.8 Progam. My Acrobat Standard 6.0 pulls in the scanner immediately, but my Pro 9 will not recognize the scanner. Is there something I have to do to get the Pro 9 to recognize the same scanner?
Thank you so much for your patience and expertise. You spent a lot of time
on this with me. Maybe Adobe will fix the problem in the future! Good
luck to you. Joyce
From: Phillip Jones <[email protected]>
Reply-To: <[email protected]>
Date: Fri, 23 Apr 2010 16:22:02 -0600
To: Joyce Hinds <[email protected]>
Subject: Re: Why does Acrobat Standard 6.0 recognize
scanner but Pro 9 will not?
Native -
When I plug in my external LaCie drive I get an error message "the disc you inserted was not readable by this computer."
The only options offered are "ignore" or "eject"
Disk Utility sees the disc but does not give a repair option.
What can I do?The good thing about mac-centric resellers such as OWC, is they have people on staff that can answer questions without you buying things first. They also have how-to information, and instructions are included in many of their products. I saw a link to watch a DIY video in one of their pages; an example of a RAID (with its own power supply) is shown on their drives page. Also a few in there, with no power supplies, for less money.
If I were looking to backup and perhaps also have a partition for a system clone, I'd consider something like one of these: http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
Some ideas on the RAID backup methods appear in google search, some of the pages are ideas and concepts; and the better ones also warn about using RAID for the only backup plan.
Oh, OWC has live chat. Haven't tried it, nor have I bought anything from them. I have what appears to be two products from them, but have not used either. One is in a box as-new, but has only USB2.0 ports & my Macs needed FW400/800. It has been said their RAM is a good way to upgrade, too. But I can't confirm!
A 'RAID-ready' unit for backup may be more versatile for just that, but I have not checked into these details. I use single HDDs in powered enclosures, and usually manually make backup clones to FW drives, of bootable OS X systems. Some of the OWC raid-ready use eSATA ports so that may not be viable for a computer without them.
The unused in-box external drive I have is like the base model in the link above. However mine is USB2.0 (maybe) and won't boot my older Macs due to hardware variance; and my preference would be for FireWire options, these models do offer that. But the one I have does not. Dual 500GB HDDs, and they could be used in tandem as a RAID. That would be a choice set up in software. I'm not sure and not interested enough to read up just now.
My backup method is not automatic, or a moving backup plan, if I don't get a move-on and make full system clones. I do make copies of photos and documents the manual way, to USB external drives; and occasionally backup to DVD or CD media. And USB flash, that helps to move files between computers without need to use file sharing via wi-fi. {Like Why fly? Walking is better exercise unless one is a bird. Squawk!}
https://www.google.com/#q=raid+backup+mac
Depending on the ports in your Mac, you may be able to use other cables to attach between a backup or externally enclosed hard disk drive with multiple partition and bootable clone in one of them. Not sure about the Thunderbolt, and where that is the main port, adapters are required to access other devices, as allowed.
Anyway, I am going on and on, yet not really saying anything.
My ideas would not be all that interesting to follow as a backup
plan when matching available newer hardware to task, but you
can get some into better ideas if you are not in a rush. Get a
good setup and then look into more an betterer stuff.
Good luck & happy computing! -
Bonjour sees my printer but won't let me connect to it.
We've got a canon mp460 hooked up via USB to our mac mini which runs 10.5. I installed bonjour on my new laptop, which runs vista. The printer wizard SEES the printer, but when I try to connect to it I get a message that says "You do not have sufficient access to your computer to connect to the selected printer"
I've turned off all the firewalls, enabled printer sharing, and everything else I can think of. Any thoughts?*I got it to work after the Bonjour Printer Wizard proved ineffective.*
Here is what I did:
1. Installed the iP4500 printer driver from CD (v 2.11) while the printer was connected to my WinXP machine with a USB cable.
2. Reconnected printer to AEBS and restarted AEBS.
3. Select 'Add a new printer' in Windows
4. Select 'Local Printer' in the dialog box (auto detect and install
should be off), click next.
5. Choose 'Create a new port' and "Standard TCP/IP Port'. Click next.
6. For the printer IP address, enter the address of the base station 10.0.1.1.
*7. Set Port Number: 9103*
- The one time the Bonjour Print Wizard saw my iP4500 and set it up, it append '9103' to the location name. I assumed it selected port 9103. After trying ports 9100, 9101, and 9102 (which all failed to work), I successfully connected with port 9103. Oddly, the Bonjour port still does not work.
8. Click next.
9. For the device type, choose 'Canon iP4500 series', then click Finish.
10. Choose your printer from the list and follow the rest of the prompts to install and configure the driver.
*It now prints color duplex from my WinXP machine across the wireless network.*
Leo -
MacBook Pro sees my iMac, but not vice versa
I've checked all my settings, but my iMac doesn't see my MacBook Pro. My
MacBook Pro, however, sees my iMac.
Help,
PaulI am having the exact same problem. I tried your suggestion and I was able to connect via afp:// + ip to the invisible mac book pro. Still can find it over the network though via the finder.
Any suggestions... would prefer not to reformat the computer.
Thanks -
Recently upgraded my iPhone 4 to the OS5 and I keep having sporadic issues with connecting to my home wifi, it sees the network but never connects. I turned of Location Services and Cellular Data for that had worked sometimes, but now it just keeps spining and never connects. I tried to reset network settings, reset my wifi router and reset my phone and nothing, it will connect at my church for example and other places but not at home. I have MAC addressing security set on my router and I verified my iPhone MAC address is authorized. Any other suggestions?
Try restarting your router first, turn it off for a minute then back on. then go to settings on your phone, then wifi, tap on the blue arrow to the right of your wifi 's name, then tap forget this network. Then go to the home screen, Then hold the home and off button down until the apple symbol comes up. Then go back into wifi and try to connect.
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