Mac OS 10.9 Download Error

I have Adobe Reader 11.0.06 running on Mac OS 10.9.1. When ever I download a .pdf from the web or my email I get the error message "could not open 'x.pdf' because it is either not a supported file type or because the file has been damaged". Help

This means that the PDF is either corrupt from the beginning, or it gets corrupted during the download.
Does that happen for all PDFs, e.g. http://helpx.adobe.com/pdf/adobe_reader_reference.pdf ?
Does it also happen if you download the PDF to your local disk first, then open it from there?

Similar Messages

  • Mac: "Download Error"

    I recently bought a new mac and transferred everything from my old mac using migration assistant.  Everything transferred fine except for creative cloud.  On my new mac Creative Cloud  says "Download Error.  Please contact customer support"  it looks like this:
    I am using a 2014 Macbook Pro Retina running OS X Yosemite version 10.10.1.  Someone please help me.  I have tried everything i have seen online and on the adobe forums.  Nothing has worked. 

    Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
    Sign out of your account... Uninstall... run the Cleaner...
    -Restart your computer... Sign in to your account... Reinstall
    -using the cleaner after uninstalling and before reinstalling is needed
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • My Mac wont let me download anything, even software updates. it runs the whole download then restarts but tells me an error has occurred

    My Mac wont let me download anything, even software updates. it runs the whole download then restarts but tells me an error has occurred.
    Please help! Nothing will download and i have a loading bar on start up!!!
    The mac hasn't ever given me any problems, it has been since plugging my new iphone 4s into it,
    As i havent had internet at my home for quite some time i dont know whether the fact the iphone was at a much newer version than the mac it confused itself????? help me please!?

    Hi there,
    If you go to the Apple equivalent of: Appdata\Roaming\Apple Computer\iTunes\iPhone Software Updates (sorry am a mere PC user )
    If there is a file titled iphone1,22.1_5F136Restore then try deleting it and then running iTunes without your iPhone attached.
    Go to the menu and select Help/Software Updates which should then notify you that there are updates and allow you to download them in advance of restoring.
    Hopefully this will download the update. Once completed attach the iPhone and restore.
    Hopefully this might sort your issue out.
    Ciao

  • Creative Cloud is empty with "download error", what can i do? I have a Mac

    My creative clouds is empty, no apps, just presenting a "download error".
    I have a mac and my internet conection is good and the firewalls are off.
    Can someone help me?

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Downloading error for Photoshop Elements on my Mac 10.5.8. Help!

    Downloading error for Photoshop Elements 11 on my Mac 10.5.8. After downloading and getting past the serial number information, the error below occurs. I've restarted the computer, and reinstalled the application install process several times now. HELP!
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 12 error(s), 13 warning(s)
    WARNING: DW066: OS requirements not met for {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C}
    WARNING: DW066: OS requirements not met for {F7FD5B5C-CE79-4657-AEB7-B0EE4626C912}
    WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
    ----------- Payload: {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 -----------
    ERROR: DW030: Custom Action for payload {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 returned error. Failing this payload.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 11: Install failed
    ERROR: DW050:  - Elements 11 Organizer: Failed due to Language Pack installation failure
    ERROR: DW050:  - Elements 11 Organizer_AdobeElements11Organizer_en_US: Install failed
    ERROR: DW050:  - Adobe XMP Panels CS5: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS5: Install failed
    ERROR: DW050:  - Adobe Linguistics CS5: Install failed
    ERROR: DW050:  - AdobeCMaps CS5: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure

    you don't meet the system requirements:
    Multicore Intel® processor
    Mac OS X v10.6 through v10.8
    1GB of RAM (2GB for HD video functions)
    4GB of available hard-disk space (additional free space required during installation)
    1024x768 display resolution
    DVD-ROM drive
    QuickTime 7 software required for multimedia features
    Internet connection required for Internet-based services*
    update your os.

  • Hey yall.. I lost everything from my mac from a data encrypted error and now it won't let me download Lightroom off of the disk again onto my new mac. What should I do?

    Hey yall.. I lost everything from my mac from a data encrypted error and now it won't let me download Lightroom off of the disk again onto my new mac. What should I do?

    Hi Brennacoyle,
    Can you please share the error message that you are getting while trying to download on the new MAC ?
    Cheers,
    Kartikay Sharma

  • Hi, Im trying to install the CC installer on my new MacPro. When the installer loads it says there's a "Download Error" and can't get beyond that. Everything work fine on my old Mac. Any Ideas?

    Im trying to install the CC installer on my new MacPro. When the installer loads it says there's a "Download Error" and can't get beyond that. Everything work fine on my old Mac. Any Ideas?

    Chasel please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

  • Mac OS 10.6.8 update download error

    I have a brand new MacBook Pro and was looking forward to installing Lion but I have to update from 10.6.7 to 10.6.8 first.  I went to Software Update and the download progress bar went all the way to the end at which point I got a "Mac OS 10.6.8 download error."  It said there were problems connecting to the download server.  The other 5 updates that the Software Updater app found that I could use downloaded and updated just fine.  I tried restarting and re-updating but get the same error.  What's going on?  How do I fix this?  Thanks.

    My other updates did not update either.  I do the download - OR TRY TO DO THE DOWNLOAD - after several minutes of what seems to be downloading... then it asks - "Would you like to install these downloads?"  I click Yes.  It begins to do something - and after a few minutes it says - "Error - problems ocurred while connecting to the download server." By not doing these updates I know this is what is slowing my down computer and sometimes making it down right stagnant like a PC.  I sometimes have to click on the same thing four or five times to get it to do the function.  I have been getting this message all week.  I have 8 updates that need to be completed and I am using 10.6.8 Mac OS. 
    ANY HELP WOULD BE APPRECIATED!!! I am frustrated!  My husbands PC laptop is in the shop - for the 5 or 6th time.  I had almost convinced him to go Mac... I need this work RIGHT!

  • HT1338 I have a new mac mini and cannot download mountain lion from apps store gives error

    I have a new 3rd gen i5 intel mini mac and it wont' download ML from app store  it gives the error
    We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
    I want to reinstall it for its running to slow and add only what I need.
    it installs on my older mac mini

    Assuming your mini came with ML installed and you have already made a backup of your personal data, restart the computer while also holding down 'Command-Opt-R' and it should reinstall automagically from Apple's servers.

  • I am developing a book via email with a collaborator. iBooks Files are sent to me via a link to preview on iPad. This worked fine for a while but now getting download errors and the unhappy mac face saying download failed. Any ideas?

    I am developing a book via email with a collaborator. iBooks Files are sent to me via a link to preview on iPad. This worked fine for a while but now getting download errors and the unhappy mac face saying download failed. Any help appreciated. Very frustrating!

        I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
    Thank you,
    MichelleH_VZW
    Follow us on Twitter @VZWSupport

  • "Download Error" when installing on Mac using Parallels 9

    I have just taken delivery of a new Macbook pro. At work our creative cloud subscription is for windows so I purchased Parallels 9 to allow me to run windows 8 and the adobe suite on the Mac.
    Whenever i try to install the apps I get the message "Download Error"
    Not sure what to do

    Hi James,
    This error comes if you do not have the updated version of Creative cloud app, go to https://creative.adobe.com/products/creative-cloud and download the latest version.
    Restart the computer and try downloading, if that doesn't work then follow the steps given in the following article.
    http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launchin g-cc.html
    If that doesn't fix then check this thread http://forums.adobe.com/message/5469534 which has other options too.
    Thanks!
    Ankit

  • I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.

    I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.

    sign out and then back in to your cc desktop app.
    if that fails to resolve the problem, Sign in, activation, or connection errors | CS5.5 and later

  • My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    Hypesuh I would recommend reviewing both Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html and Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html as it appears both documents are applicable towards the difficulties which you are currently facing.

  • Download Error...Mac OS X 10.8.2

    I just signed up for Creative Cloud and trying to initiate install first app, but I keep getting 'Download Error. contact support' even after cleaning out all adobe apps using CSCleanerTool. I am using Mac OS X (10.8.2).

    Hi,
    download the AAM from following link and install it.
    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438
    Please try any of the application to download from the list.
    Thanks
    Kapil Malik

  • Adobe download (error)not recognized w/ my MAC since FF3.6.12 installed

    My Mac is 10.6.4 and I updated FireFox 3.6.12 in Oct. Since then, if I'm in a website (e.g.APS) to download my statement I used to get it downloaded into a PDF. Now I get a download error message saying it cannot open the .acx file extension. I get this same error message whether I'm in any website I need to download something. I can download fine if I'm using my Safari. I have uninstalled Reader 9.4 along with Flash Player and re-installed both w/o any luck in being able to download files in any website. The Unable to download or save files HELP didn't have anything that worked to correct the problem. Is this a bug w/ FireFox 3.6.12 with Macs? I did not have this download error problem before updating to 3.6.12.

    Has anything else changed?
    Does the problem persist across a system restart?
    You might try a restart in safe mode, then an ordinary restart - sometimes that cures weird failures.

Maybe you are looking for