MAC OS 10.9 some users cannot print to new Ricoh MP C6502 print job is holding for authentication and cannot figure out why

I have a few IMAC and G5 users who have OS10.9 who cannot print to a new Richoh MP C6502, I downloaded and installed the new PS driver and it works on some systems but I have 3 people that goes right to Hold for Authentication. I tried deleting everything associated with this in keychain access and after I did this it comes up to enter a password and it accepts the network login credentials but still holds the print job. I even tried using guest as login and password as someone suggested but still cannot print any ideas on why?

I apologize for the delay in responding to you. I was on the road all day yesterday.
OK. I switched the printer's Ethernet cable to a Linksys Switch (Model EZX S55W) that's part of this local network. That did not work. I swapped out the cable for one that I know works. Still no change. I switched the printer's Ethernet cable directly to a port on the router. No change. I even swapped cables here, too, but no success.
As I was doing all this, I was wondering: When I select the HP P1606dn printer in the Print and Fax "Add" dialog box, (see the image below) and the Print Using pulldown menu displays "Please select a driver or printer model" and the message "Searching for new drivers" appears under it (with the spinning wheel), why is it that the Ethernet connection to printer is critical to "finding" a new (printer) driver?
Isn't the utility searching through my system and libraries looking for a printer driver app for the printer that I identified/selected in the dialog box?
After all, if the dialog box lists the printer among those to choose from, hasn't the utility already discovered the printer via the Ethernet connection?

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Message was edited by: Doug Doug

Hello, as an addition:
In your case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it will become a little bit more complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool" as Keith wrote.
Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
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3. Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for may part - as it seems unlike you - had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
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New User Question - Simulation advancing on button but cannot figure out why

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Well I don't know if this is the right way to do it but it's a way that works
I created a 2nd button and had the first button disappear after the click to be replaced by a button that doesn't work. This way the project still pauses so only the correct "Next" button process goes forward. Kind of odd coming from a visual studio background but hey until I hear the right way to do it, this will work
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Launch the Keychain Access application in any of the following ways:
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☞ Open LaunchPad and start typing the name.
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Thanks in advance!
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Message was edited by: shenards
Message was edited by: shenards

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Process:
Aperture [448]
Path:
/Applications/Aperture.app/Contents/MacOS/Aperture
Identifier:
com.apple.Aperture
Version:
3.2.2 (3.2.2)
Build Info:
Aperture-201096000000000~2
App Item ID:
408981426
App External ID: 5333832
Code Type:
X86-64 (Native)
Parent Process: launchd [125]
Date/Time:
2012-02-24 23:05:55.982 +0000
OS Version:
Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report:
18654 sec
Crashes Since Last Report:
20
Per-App Crashes Since Last Report:   20
Anonymous UUID:
244A3A5D-F483-4E17-AFD2-B35CB6B4EBD4
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Reason: no suitable image found. Did find:
/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper
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Aperture library located on hd.
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MAC OS 10.9 some users cannot print to new Ricoh MP C6502 print job is holding for authentication and cannot figure out why

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