MAC OS remember my bad cs5 serial number!

Sorry for me English!
i buy version cs5 and upgrade to cs6
i installed cs6 and install app ask me for cs5 serial number - i write cs5 serial and install - so i have a problem, saller write to me bad cs5 serial number - now i have new cs5 serial number - but i have problem, when I install cs6 - i think mac remember last cs5 serial number - because don't ask me for cs5 sn. I uninstalled later ADOBE CS6 and use Adobe CCleaner - not work for me! How I can delete CS5 last serial number and write correct number? Please help me!

Ok - problem solved!
I delete all Adobe folders and files on my Mac and new install - now ask my serial number cs5 version.

Similar Messages

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  • CC licensing won't take my CS5 serial number

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  • My CS5 serial number is 'not valid'. I have deactivated the program on old PC.

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  • CS5 Serial Number lost

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  • Transfer from Mac to Windows and Downloading without serial number

    Hello,
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    1-)
    Can I use CS5 on Mac and Windows interchangeably?
    If not, is there a way to use CS5 (CD version) which was purchased for Windows on a Mac?  If so, what do I need to do?
    No.
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    2-)
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    I recently moved from Korea back to America, unfortunately the movers packed my CDs by accident, and they won't be here for another two months.
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  • EMac constant freezing - no bad cap serial number. HELP please.

    Hi,
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    Cheers!

    Not very good news, Alex... Though not impossible.
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    Message was edited by: cosmichobo

  • Photoshop CS5 serial number not working?

    I bought and downloaded Photoshop CS5 from this site about two years ago, and since then have purchased a new computer. I want install CS5 on this new computer, but my account isn't listing CS5 under my lists of products. When I try and register the serial number I found under my program's System Info, I get an error message that says my serial number isn't valid.
    A little while ago, adobe had an information leak and my account was one of the ones listed as possibly compromised- could this be the issue?
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    Explain your situation to Customer Support, and see if you can submit some sort of proof. For example a credit card statement. Your bank can help you with that. See if your ISP can fish up the email.
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  • I just purchased an upgrade to transfer my license from my Dell to my MAC.  When I use the serial number I am getting a message that the humber is valid but qualifying software cannot be found on my computer.  ADOBE told me this was the way to handle the

    ""

    Bladdy blah it is unlikely your license for Acrobat is multi platform.  This means that you either purchased a Windows or Mac OS license.  You can verify which operating system your registered software license is for at http://www.adobe.com/.  For additional details on how to locate your registered serial numbers please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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