Mac OS will not allow me to put my computer to sleep with the power button

With my old operating system I was able to press the power button one time and it allowed me to transition to a sleep mode after downloading new operating system I am not able to do this function anymore has anyone else had the same problem or is there a known fix for this problem.

In Mavericks the behaviour changed to turning off the display.
By holding the power button for approximately 3 seconds the dialog known from previous versions of OS X shows up from where you can put your computer either to sleep, perform a restart or turn it off.

Similar Messages

  • I cannot put my iMac to sleep using the power button since the Mavericks upgrade.

    As the title states, I can no longer put my computer to sleep using the power button. I have to put it to sleep using the mouse. I miss the convenience of the power button. The window for energy saver is not like the display in support, it is missing the "Allow the power button to put the computer to sleep" option. Very strange. I am running an older desktop (2009) with Mavericks, fully updated. 10.9.4

    A workaround is to setup a keystroke in the System/Keyboard/Shortcuts preference pane to sleep the Mac.  Any function key or key combination will work.

  • My ipod touch will not turn on when plugged in or when I press the power button. I need to send it in for reapir, but I need the serial number. Any round about solutions?

    The back of the Ipod is warn so I can't see the serial number, so please let me know if you know anything that would help.

    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    To find SN:
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • ITunes will not allow me to put songs on my Ipod...

    I updated my itunes and ipod and everything. I've had my ipod for a year now and have never had a problem like this. I drag my songs from my music folder onto my ipod itunes area and it says it's putting it on my ipod but when it finishes the song(s) are nowhere to be found. I have like 2500 songs on my ipod and numerous videos so it's not like I've never done this before. It only happened when I updated to the new iTunes so I figured I'd uninstall it and put back the old itunes I had which was iTunes6.0.5 and I get this error now when I try and open it:
    [IMG]http://i47.photobucket.com/albums/f161/puhpuhplaya2/itunes.jpg[/IMG]
    Can anyone either please tell me how to fix that error or tell me how to fix the problem with the new iTunes because I'll re-install it if someone can help. Thanks.

    I installed itunes 06 and now it will not allow me to put my purchased songs on my ipod. I get the notice that my computer is not authorized. Yet, each time I try to authorize it, I receive the notice that authorization was successful and there is only one computer authorized. I never had this problem before I installed itunes '06. Can anyone help? It sounds like the same problem the person before me had.
    imac   Mac OS X (10.4.8)  

  • I installed iTunes on new laptop and it will not allow me to put songs to my phone

    I installed iTunes on new laptop and it will not allow me to put songs to my phone

    Make sure you have the latest version of iTunes, which is available here -> http://www.apple.com/itunes/download/
    Then try following the steps in this Apple article to create an account without a credit card -> Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

  • My daughter changed the password on her ipod touch and it will not allow her to put letters in so therefore she is locked out! how can we fix this

    My daughter has changed her ipod touch password and it will not allow her to put in letters so therefore she is locked out! How can she fix this?

    Connect the iPod to its syncing computer and restore via iTunes.  If iTunes asks for the passcode and you can't enter the passcode or yu do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode see:
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  • Would like to use an alarm clock.  I need the alarm clock to function from the sleep mode.  A review said that MAC products will not allow a program to wake up a Mac.  Is this correct ?  Are there any products in the Mac store what will function from the

    Would like to use an alarm clock.  I need the alarm clock to function from the sleep mode.  A review said that MAC products will not allow a program to wake up a Mac.  Is this correct ?  Are there any products in the Mac store what will function from the sleep mode ?  How do I check this out ?

    You can set times for your computer to turn on or wake from sleep in the Energy Saver system preference pane using the Schedule... button.

  • When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have the latest Quicktime so I don't know what's wrong

    When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have tried installing the latest Quicktime but it tells me that I have to do software update and when I do, Quicktime does not appear to need an update. I have no idea what to do

    Click on your preference and check the Parental tab for possible restrictions.  Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.

  • My mac mini will not shut down.  I need to manually shut it off with the power button.

    My mac mini will not shut down or restart.  I need to manually shut it off with the power button.

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after  you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.

  • My old iphone was replaced today, due to faults. Now it will not allow me to use my credit card account for the appstore and itunes?

    My old iphone was replaced today, due to faults. Now it will not allow me to use my credit card account for the appstore and itunes?
    Please don't tell me to retry, or re check my information because it is all correct, it basically says u cannot use thi account due to it being connected to another device... which is my old fault iphone, at the apple store.

    I have never before heard of cards being locked to a single device... but your case has shown me that it happens.
    If I am getting it right you try to log in to your account and it asks for billing information, and when you enter your card details it tells you that the card cannot be used. If that is the case then I'm sorry to say that my only suggestion would be to contact iTunes support directly; the contact form can be found in here: Apple - Support - iTunes Store - Contact Us

  • My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star that just does that for hours

    My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star (search icon). It will spin for hours and never go away unless I power off.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My macbook pro 2.0 early 2011 will not go to sleep with the power source connected. only enters sleep mode when running on battery. Someone did this happen, and it could solve?

    Alo, my Macbook pro i7 2 GHz Intel Core i7 (early 2011) will not go to sleep with the power source connected. only enters sleep mode when running on battery. Someone did this happen, and it could solve?

    There is no output from that command line?   Maybe the pid changed.
    I'll repeat what I am trying to find out...
    1. You do a pmset -g on the terminal.
    2. The output from that pmset should have a line that says "sleep 0 (imposed by n)" where n is some number.
    3. The ps ax | grep n is supposed to display what the process associated with n is.
    It's the output from step 3 that should indicate what is causing you not to sleep.
    But speaking of sleep, that's where I am going.

  • My mac pro crashed. Apple genius people said to reinstall snow leopard. I did and it failed to start after i installed. I started with the power button, tried to install upgrades, and now I get only a grey screen with spining wheel.

    How can I restart a mac pro that shows only a grey screen with a spinning wheel. I reinstalled snow leopard (10.6.3) over 10.6.8 because apple genious people said I had problems with my library files after a time capsule crash. I reinstalled but when done I got only a blue screen. I restarted with the power button and tried to insall 10.6 combined upgrades. I got an error message that it could not install because of an error. When I powered down and tried to restart, I get only a grey screen. My optical drive does not open so I can't restart from another source.

    Restart, holding down the mouse button. That should eject the disc. Zap the PRAM and Reset the SMC.  Then, pop in the install disc, restart with it in again, select your language, and, when the menu bar pops up, select Disk Utility from the Utilities menu. select the boot volume and repair the disk.

  • When i use the apple tv it puts my computer to sleep.  the last time this happened i lost microsoft word with all the documents.  i'm asked to relaunch, but that step fails.  i'm frantic! can anyone help me see my documents again?

    when i use the apple tv it puts my computer to sleep.  the last time this happened i lost microsoft word with all the documents.  i'm asked to relaunch, but that step fails.  i'm frantic!  can anyone help me see my documents again? this also prevents me from reading attachments in my mail, since they are frequently launched in word.

    There's a whole lot to read in your post, and frankly I have not read it all.
    Having said that, this troubleshooting guide should help:
    http://support.apple.com/kb/TS1538
    In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

  • Firefox v15 and up cause my computer (MAC OSX 10.8.2) to freeze for about 30 seconds every 15-30 seconds and forces me to turn it off with the power button

    Firefox v15 and up cause my computer (MAC OSX 10.8.2) to freeze for about 30 seconds every 15-30 seconds and forces me to turn it off with the power button. It only causes this after I have opened Firefox, my computer runs fine before opening Firefox. I have uninstalled Firefox and cleared my personal settings. I have installed future updates (16 and 17) and have run into the same issue. I cannot pull any information on RAM or CPU usage because when it happens it makes my computer unusable. Unfortunately I need to use FF for work and can't. I have tried the different responses on the forums to reduce the amount of RAM and CPU usage with no change in performance.

    Duplicate of https://support.mozilla.org/en-US/questions/944207

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