Mac OS X 10.3 - characters such as È è É é instead of punctuation

I purchased a second hand ibook. It is a G4 1.07 GHz.
I have a normal looking keyboard. When I type a question mark I get É, for forward slash I get é, for apostrophe I get è, and for quotation marks I get È. I get 'and " instead of left and right arrows.
I have wiped the hard drive and installed a fresh copy of 10.3 and updated to 10.3.9. I have set my language to english but I still get these characters instead of the normal characters.
I canèt seem to find a way to change them. Can anyone helpÉ Itès getting really annoying. Ièm sure it is a basic setting but I canèt seem to find what to do.
Thanks

Once you click the checkboxes in International preferences
\[ ] Show Keyboard Viewer palette, and
\[ ] Show Input Menu in MenuBar
close it and save changes, you should get a tiny Flag in your menuBar, to the left of the speaker Volume Icon. Is it a US Flag, if you intend to use US keyboard? If not, Choose the flag menu, and from it choose "Open International" This will show you a huge list of keyboard/Language assignments, and allow you to make changes.
If the flag is US, and you think there may be key problems, Choose the Flag Menu, and from it choose Keyboard palette, and be patient for a quarter minute and a tiny image of your keyboard will appear. If any keys are grayed out, it is because they are being seen as always-ON. Press any key and you should see the palette darken the key it sees you pressing. Hold modifier keys like control, Shift, and Option, and the whole keyboard will change to reflect the character you would get by pressing that shifted (modified) key.

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If you have any feedback on our support, please click
here.
Vicky Liu
TechNet Community Support

Mac OS X 10.3 - characters such as È è É é instead of punctuation

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