Mac OS X 10.5.2 software update problem?
<h3 style="font-size: 146.5%; font-weight: bold; color: #000000; line-height: 1.1; margin-bottom: 8px;" mcestyle="font-size: 146.5%; font-weight: bold; color: #000000; line-height: 1.1; margin-bottom: 8px;"><span style="color: #333333; font-size: 13px; font-weight: normal; line-height: normal;" mcestyle="color: #333333; font-size: 13px; font-weight: normal; line-height: normal;">Okay, so I tried updating my iTunes to 10.5.1. It downloaded and all, but the iTunes itself won't open anymore. When I click it, it says: http://i40.tinypic.com/v7z6t4.png (please click to show image). I don't understand what I have to do. Someone please explain to me, thank you. _
Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US
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Mac OS X 10.6.8 software updates quites unexpectedly, any idea??
Mac OS X 10.6.8 software updates quites unexpectedly, any idea??
Process: Software Update [15049]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: 4.0.6 (270)
Build Info: SoftwareUpdate-2700000~2
Code Type: X86 (Native)
Parent Process: launchd [103]
Date/Time: 2012-04-18 17:49:02.370 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 91412 sec
Crashes Since Last Report: 3756
Per-App Interval Since Last Report: 21 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: FE4BA934-8824-4E34-AEFC-47973A17907E
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 6
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x919a0e42 open$UNIX2003 + 10
1 com.apple.coreui 0x92c37f33 CUISharedArtReader::Setup() + 181
2 com.apple.coreui 0x92c38298 CUISharedArtReader::GetImageSize(long) + 28
3 com.apple.coreui 0x92c28efa _CUIGetImageProperties(long, CUIDescriptor const*, CUIImageProperties*) + 49
4 com.apple.coreui 0x92c2f0a3 CUIRenderer::CreateImage(long, CUIDescriptor const*, CGRect*, float*, unsigned short*, unsigned char*) + 397
5 com.apple.coreui 0x92c1d11d CUIRenderer::DrawWindowFrameDark(CUIDescriptor const*) + 743
6 com.apple.coreui 0x92c20c2f CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 5287
7 com.apple.AppKit 0x90145024 _NSDrawThemeBackground + 1157
8 com.apple.AppKit 0x90144aec -[NSThemeFrame _drawUnifiedToolbar:] + 972
9 com.apple.AppKit 0x901441b2 -[NSThemeFrame _drawTitleBar:] + 599
10 com.apple.AppKit 0x90143f51 -[NSThemeFrame _drawFrameInterior:clip:] + 107
11 com.apple.AppKit 0x90143ede -[NSThemeFrame drawFrame:] + 1123
12 com.apple.AppKit 0x901439b2 -[NSFrameView drawRect:] + 755
13 com.apple.AppKit 0x901430b8 -[NSThemeFrame drawRect:] + 111
14 com.apple.AppKit 0x9014261e -[NSView _drawRect:clip:] + 3510
15 com.apple.AppKit 0x901412bc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1600
16 com.apple.AppKit 0x9013f7db -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 711
17 com.apple.AppKit 0x9013f34f -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 265
18 com.apple.AppKit 0x9013bc96 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3309
19 com.apple.AppKit 0x9009c84b -[NSView displayIfNeeded] + 818
20 com.apple.AppKit 0x90065b64 -[NSWindow displayIfNeeded] + 204
21 com.apple.AppKit 0x900645ff -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1085
22 com.apple.AppKit 0x90064161 -[NSWindow orderWindow:relativeTo:] + 105
23 com.apple.AppKit 0x9006190f -[NSWindow makeKeyAndOrderFront:] + 73
24 com.apple.Foundation 0x99517671 __NSThreadPerformPerform + 506
25 com.apple.CoreFoundation 0x9714842b __CFRunLoopDoSources0 + 1563
26 com.apple.CoreFoundation 0x97145eef __CFRunLoopRun + 1071
27 com.apple.CoreFoundation 0x971453c4 CFRunLoopRunSpecific + 452
28 com.apple.CoreFoundation 0x971451f1 CFRunLoopRunInMode + 97
29 com.apple.HIToolbox 0x91476e04 RunCurrentEventLoopInMode + 392
30 com.apple.HIToolbox 0x91476af5 ReceiveNextEventCommon + 158
31 com.apple.HIToolbox 0x91476a3e BlockUntilNextEventMatchingListInMode + 81
32 com.apple.AppKit 0x9006d595 _DPSNextEvent + 847
33 com.apple.AppKit 0x9006cdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
34 com.apple.AppKit 0x9002f1f3 -[NSApplication run] + 821
35 com.apple.AppKit 0x90027289 NSApplicationMain + 574
36 com.apple.SoftwareUpdate 0x00002231 0x1000 + 4657
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x919bc382 kevent + 10
1 libSystem.B.dylib 0x919bca9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x919bbf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x919bbcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x919bb781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x919bb5c6 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libSystem.B.dylib 0x919a782e access + 10
1 libsqlite3.dylib 0x97342c2d unixAccess + 45
2 libsqlite3.dylib 0x9735741d sqlite3PagerAcquire + 1085
3 libsqlite3.dylib 0x9736267a sqlite3BtreeBeginTrans + 938
4 libsqlite3.dylib 0x97362c8e btreeCursor + 542
5 libsqlite3.dylib 0x973d6ac3 sqlite3InitOne + 451
6 libsqlite3.dylib 0x973d75b1 sqlite3Init + 97
7 libsqlite3.dylib 0x973b8d0c sqlite3Pragma + 11084
8 libsqlite3.dylib 0x973bf722 yy_reduce + 7090
9 libsqlite3.dylib 0x973c5916 sqlite3Parser + 310
10 libsqlite3.dylib 0x973c5c34 sqlite3RunParser + 356
11 libsqlite3.dylib 0x973c68c1 sqlite3LockAndPrepare + 769
12 libsqlite3.dylib 0x973d532d sqlite3_exec + 237
13 com.apple.CFNetwork 0x94ddd2e2 __CFURLCache::PostDatabaseOpenPragmaExecute() + 80
14 com.apple.CFNetwork 0x94ddcfd5 __CFURLCache::OpenDatabase() + 173
15 com.apple.CFNetwork 0x94ddc9fb ProcessCacheTasks(__CFURLCache*) + 629
16 com.apple.CFNetwork 0x94ddc226 _CFURLCacheTimerCallback(void*) + 403
17 libSystem.B.dylib 0x919c9a24 _dispatch_call_block_and_release + 16
18 libSystem.B.dylib 0x919bc48c _dispatch_queue_drain + 249
19 libSystem.B.dylib 0x919bbee8 _dispatch_queue_invoke + 50
20 libSystem.B.dylib 0x919bbcfe _dispatch_worker_thread2 + 240
21 libSystem.B.dylib 0x919bb781 _pthread_wqthread + 390
22 libSystem.B.dylib 0x919bb5c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x919bb412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x919bb9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x919bb5c6 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x91995afa mach_msg_trap + 10
1 libSystem.B.dylib 0x91996267 mach_msg + 68
2 com.apple.CoreFoundation 0x971462df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x971453c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x971451f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x9953b1b3 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
6 com.apple.Foundation 0x9958fcfc -[NSRunLoop(NSRunLoop) runUntilDate:] + 79
7 com.apple.SoftwareUpdate 0x0000d2df 0x1000 + 49887
8 com.apple.Foundation 0x995014c4 -[NSThread main] + 45
9 com.apple.Foundation 0x99501474 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x919c3259 _pthread_start + 345
11 libSystem.B.dylib 0x919c30de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91995afa mach_msg_trap + 10
1 libSystem.B.dylib 0x91996267 mach_msg + 68
2 com.apple.CoreFoundation 0x971462df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x971453c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x971451f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x9953b1b3 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
6 com.apple.Foundation 0x9958fcfc -[NSRunLoop(NSRunLoop) runUntilDate:] + 79
7 com.apple.PackageKit 0x97321a7f +[PKURLConnection sendSynchronousRequest:returningResponse:error:] + 315
8 ...le.SoftwareUpdate.framework 0x97edb99d +[SUURLConnection sendSynchronousRequest:returningResponse:error:] + 195
9 ...le.SoftwareUpdate.framework 0x97ed25e5 +[SUCatalogFetch _fetchDictionaryFromURL:returningError:] + 350
10 ...le.SoftwareUpdate.framework 0x97ed22c4 +[SUCatalogFetch _fetchAppleCatalogDictionaryReturningError:finalURL:] + 242
11 ...le.SoftwareUpdate.framework 0x97ed21c4 +[SUCatalogFetch _fetchCatalogDictionaryReturningError:finalURL:isAppleDefault:usingURL:] + 531
12 ...le.SoftwareUpdate.framework 0x97ed1f74 -[SUCatalogFetch initWithURL:] + 112
13 ...le.SoftwareUpdate.framework 0x97ed708e -[SUScan _scanMain:] + 392
14 com.apple.Foundation 0x995014c4 -[NSThread main] + 45
15 com.apple.Foundation 0x99501474 __NSThread__main__ + 1499
16 libSystem.B.dylib 0x919c3259 _pthread_start + 345
17 libSystem.B.dylib 0x919c30de thread_start + 34
Thread 6 Crashed:
0 com.apple.CoreFoundation 0x9712f251 CFDataReplaceBytes + 257
1 com.apple.CoreFoundation 0x97130aea CFDataAppendBytes + 154
2 com.apple.CFNetwork 0x94e3ef07 PACEntryStreamCallback(__CFReadStream*, unsigned long, void*) + 208
3 com.apple.CoreFoundation 0x971d28b3 _signalEventSync + 99
4 com.apple.CoreFoundation 0x971d329e _cfstream_solo_signalEventSync + 126
5 com.apple.CoreFoundation 0x971d2568 _CFStreamSignalEvent + 792
6 com.apple.CoreFoundation 0x971d31e7 CFReadStreamSignalEvent + 39
7 com.apple.CoreFoundation 0x9718edfe __CFSocketDoCallback + 702
8 com.apple.CoreFoundation 0x9718e787 __CFSocketPerformV0 + 311
9 com.apple.CoreFoundation 0x9714842b __CFRunLoopDoSources0 + 1563
10 com.apple.CoreFoundation 0x97145eef __CFRunLoopRun + 1071
11 com.apple.CoreFoundation 0x971453c4 CFRunLoopRunSpecific + 452
12 com.apple.CoreFoundation 0x971451f1 CFRunLoopRunInMode + 97
13 com.apple.Foundation 0x9953a224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
14 com.apple.Foundation 0x995014c4 -[NSThread main] + 45
15 com.apple.Foundation 0x99501474 __NSThread__main__ + 1499
16 libSystem.B.dylib 0x919c3259 _pthread_start + 345
17 libSystem.B.dylib 0x919c30de thread_start + 34
Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib 0x919b4ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x97185c53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x919c3259 _pthread_start + 345
3 libSystem.B.dylib 0x919c30de thread_start + 34
Thread 6 crashed with X86 Thread State (32-bit):
eax: 0x00406580 ebx: 0x00000000 ecx: 0xa0bd10b4 edx: 0x00000013
edi: 0xffffffff esi: 0x00000000 ebp: 0xb0311f98 esp: 0xb0311f50
ss: 0x00000023 efl: 0x00000286 eip: 0x9712f251 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0xb0325c58
Binary Images:
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0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
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0x99e4a000 - 0x99f4cfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x99f4d000 - 0x99faaff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9a01e000 - 0x9a0fbfe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x9a0fc000 - 0x9a103ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 465,76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: DataTraveler G3, 0x0951 (Kingston Technology Company), 0x1643, 0xfa130000 / 6
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0246, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 7
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3Hi Linc Davis,
Thanks for your help, but still getting SU quitting unexpectedly, as my itunes, flashplayer and Iphoto
Process: Software Update [383]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: 4.0.6 (270)
Build Info: SoftwareUpdate-2700000~2
Code Type: X86 (Native)
Parent Process: launchd [105]
Date/Time: 2012-04-18 18:30:08.497 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 93522 sec
Crashes Since Last Report: 3863
Per-App Interval Since Last Report: 22 sec
Per-App Crashes Since Last Report: 15
Anonymous UUID: FE4BA934-8824-4E34-AEFC-47973A17907E
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 7
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x017eeafa mach_msg_trap + 10
1 libSystem.B.dylib 0x017ef267 mach_msg + 68
2 com.apple.CoreFoundation 0x01b1d2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x01b1c3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x01b1c1f1 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x02fd6e04 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x02fd6bb9 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x02fd6a3e BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x003e9595 _DPSNextEvent + 847
9 com.apple.AppKit 0x003e8dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit 0x003ab1f3 -[NSApplication run] + 821
11 com.apple.AppKit 0x003a3289 NSApplicationMain + 574
12 com.apple.SoftwareUpdate 0x00002231 0x1000 + 4657
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x01815382 kevent + 10
1 libSystem.B.dylib 0x01815a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x01814f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x01814cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x01814781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x018145c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x01814412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x018149a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x018145c6 start_wqthread + 30
Thread 3: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libSystem.B.dylib 0x01823b26 fsync$UNIX2003 + 10
1 libsqlite3.dylib 0x022aaf3c unixSync + 76
2 libsqlite3.dylib 0x022ae123 syncJournal + 611
3 libsqlite3.dylib 0x022c3019 sqlite3PagerCommitPhaseOne + 1337
4 libsqlite3.dylib 0x022c38af sqlite3BtreeCommitPhaseOne + 607
5 libsqlite3.dylib 0x022f8962 sqlite3VdbeHalt + 3394
6 libsqlite3.dylib 0x02331de8 sqlite3VdbeExec + 12184
7 libsqlite3.dylib 0x0233b867 sqlite3_step + 1639
8 libsqlite3.dylib 0x0233c378 sqlite3_exec + 312
9 com.apple.CFNetwork 0x020cf2e2 __CFURLCache::PostDatabaseOpenPragmaExecute() + 80
10 com.apple.CFNetwork 0x020cefd5 __CFURLCache::OpenDatabase() + 173
11 com.apple.CFNetwork 0x020ce9fb ProcessCacheTasks(__CFURLCache*) + 629
12 com.apple.CFNetwork 0x020ce226 _CFURLCacheTimerCallback(void*) + 403
13 libSystem.B.dylib 0x01822a24 _dispatch_call_block_and_release + 16
14 libSystem.B.dylib 0x0181548c _dispatch_queue_drain + 249
15 libSystem.B.dylib 0x01814ee8 _dispatch_queue_invoke + 50
16 libSystem.B.dylib 0x01814cfe _dispatch_worker_thread2 + 240
17 libSystem.B.dylib 0x01814781 _pthread_wqthread + 390
18 libSystem.B.dylib 0x018145c6 start_wqthread + 30
Thread 4:
Thread 5:
0 libSystem.B.dylib 0x017eeafa mach_msg_trap + 10
1 libSystem.B.dylib 0x017ef267 mach_msg + 68
2 com.apple.CoreFoundation 0x01b1d2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x01b1c3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x01b1c1f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x000721b3 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
6 com.apple.Foundation 0x000c6cfc -[NSRunLoop(NSRunLoop) runUntilDate:] + 79
7 com.apple.SoftwareUpdate 0x0000d2df 0x1000 + 49887
8 com.apple.Foundation 0x000384c4 -[NSThread main] + 45
9 com.apple.Foundation 0x00038474 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x0181c259 _pthread_start + 345
11 libSystem.B.dylib 0x0181c0de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x017eeafa mach_msg_trap + 10
1 libSystem.B.dylib 0x017ef267 mach_msg + 68
2 com.apple.CoreFoundation 0x01b1d2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x01b1c3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x01b1c1f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x000721b3 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
6 com.apple.Foundation 0x000c6cfc -[NSRunLoop(NSRunLoop) runUntilDate:] + 79
7 com.apple.PackageKit 0x017a8a7f +[PKURLConnection sendSynchronousRequest:returningResponse:error:] + 315
8 ...le.SoftwareUpdate.framework 0x011cf99d +[SUURLConnection sendSynchronousRequest:returningResponse:error:] + 195
9 ...le.SoftwareUpdate.framework 0x011c65e5 +[SUCatalogFetch _fetchDictionaryFromURL:returningError:] + 350
10 ...le.SoftwareUpdate.framework 0x011c62c4 +[SUCatalogFetch _fetchAppleCatalogDictionaryReturningError:finalURL:] + 242
11 ...le.SoftwareUpdate.framework 0x011c61c4 +[SUCatalogFetch _fetchCatalogDictionaryReturningError:finalURL:isAppleDefault:usingURL:] + 531
12 ...le.SoftwareUpdate.framework 0x011c5f74 -[SUCatalogFetch initWithURL:] + 112
13 ...le.SoftwareUpdate.framework 0x011cb08e -[SUScan _scanMain:] + 392
14 com.apple.Foundation 0x000384c4 -[NSThread main] + 45
15 com.apple.Foundation 0x00038474 __NSThread__main__ + 1499
16 libSystem.B.dylib 0x0181c259 _pthread_start + 345
17 libSystem.B.dylib 0x0181c0de thread_start + 34
Thread 7 Crashed:
0 com.apple.CoreFoundation 0x01b06251 CFDataReplaceBytes + 257
1 com.apple.CoreFoundation 0x01b07aea CFDataAppendBytes + 154
2 com.apple.CFNetwork 0x02130f07 PACEntryStreamCallback(__CFReadStream*, unsigned long, void*) + 208
3 com.apple.CoreFoundation 0x01ba98b3 _signalEventSync + 99
4 com.apple.CoreFoundation 0x01baa29e _cfstream_solo_signalEventSync + 126
5 com.apple.CoreFoundation 0x01ba9568 _CFStreamSignalEvent + 792
6 com.apple.CoreFoundation 0x01baa1e7 CFReadStreamSignalEvent + 39
7 com.apple.CoreFoundation 0x01b65dfe __CFSocketDoCallback + 702
8 com.apple.CoreFoundation 0x01b65787 __CFSocketPerformV0 + 311
9 com.apple.CoreFoundation 0x01b1f42b __CFRunLoopDoSources0 + 1563
10 com.apple.CoreFoundation 0x01b1ceef __CFRunLoopRun + 1071
11 com.apple.CoreFoundation 0x01b1c3c4 CFRunLoopRunSpecific + 452
12 com.apple.CoreFoundation 0x01b1c1f1 CFRunLoopRunInMode + 97
13 com.apple.Foundation 0x00071224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
14 com.apple.Foundation 0x000384c4 -[NSThread main] + 45
15 com.apple.Foundation 0x00038474 __NSThread__main__ + 1499
16 libSystem.B.dylib 0x0181c259 _pthread_start + 345
17 libSystem.B.dylib 0x0181c0de thread_start + 34
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib 0x0180dac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x01b5cc53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x0181c259 _pthread_start + 345
3 libSystem.B.dylib 0x0181c0de thread_start + 34
Thread 7 crashed with X86 Thread State (32-bit):
eax: 0x08616310 ebx: 0x00000000 ecx: 0x002a80b4 edx: 0x00000013
edi: 0xffffffff esi: 0x00000000 ebp: 0xb0393f98 esp: 0xb0393f50
ss: 0x00000023 efl: 0x00000286 eip: 0x01b06251 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x01ba9250
Binary Images:
0x1000 - 0x17ff7 com.apple.SoftwareUpdate 4.0.6 (270) <B8186B66-5E1C-1470-A78E-80DD4C3A0CFF> /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
0x22000 - 0x293fef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x3a1000 - 0xc84ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1120000 - 0x115dff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x117a000 - 0x11a4ff7 com.apple.framework.Admin 4.6 (4.6) <F73FAC12-AD67-BD32-DDCD-9600BCAE6CC5> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x11bf000 - 0x11bfff7 com.apple.Cocoa 6.6 (???) <5A785062-1ABB-2A54-BAAC-8FEF95275E05> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x11c2000 - 0x11edfe7 com.apple.SoftwareUpdate.framework 4.0.6 (270) <C5823498-9E02-A8D0-76E9-BBEB63A87BF0> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x1207000 - 0x1264ff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x1284000 - 0x14e9feb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x15c6000 - 0x16d5fe7 com.apple.WebKit 6533.21 (6533.21.1) <87AFEE12-270F-2D84-1B93-81DF1DA47A7F> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1771000 - 0x1771ff7 com.apple.Carbon 150 (152) <8F767518-AD3C-5CA0-7613-674CD2B509C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x1774000 - 0x17c5fe7 com.apple.PackageKit 1.1.3 (92) <97C6A890-13BD-1391-A24C-0AEF8AB82D5F> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x17ee000 - 0x1995ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x1a17000 - 0x1ac4fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x1ad8000 - 0x1ad8ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1ae0000 - 0x1c5bfe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1d53000 - 0x1d53ff7 com.apple.ApplicationServices 38 (38) <EAF1BC8C-4FD4-4300-B8F7-4B24E49125E2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x1d5b000 - 0x1da1ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x1dae000 - 0x1f30fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x1f92000 - 0x2093fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
0x20b7000 - 0x20c5fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x20ca000 - 0x2176fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x21db000 - 0x2245fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x22a0000 - 0x22a3fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x22a6000 - 0x235ffe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x236d000 - 0x268dff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x2703000 - 0x2747fe7 com.apple.Metadata 10.6.3 (507.15) <460BEF23-B89F-6F4C-4940-45556C0671B5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x276e000 - 0x2839fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x2898000 - 0x2918feb com.apple.SearchKit 1.3.0 (1.3.0) <7AE32A31-2B8E-E271-C03A-7A0F7BAFC85C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x294c000 - 0x297fff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x2997000 - 0x2a34fe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x2a73000 - 0x2a99ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x2aaf000 - 0x2ab8ff7 com.apple.DiskArbitration 2.3.1 (2.3.1) <AAE0185D-4A47-1833-27A3-03FDF734A3BA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x2ac2000 - 0x2ad6fe7 libbsm.0.dylib ??? (???) <B328FA0A-899C-4FC4-F2AC-2FDC08819CD2> /usr/lib/libbsm.0.dylib
0x2adf000 - 0x2aecff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x2af5000 - 0x2b01ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x2b05000 - 0x2b2dff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <315D97C2-4E1F-A95F-A759-4A3FA5639E75> /usr/lib/libxslt.1.dylib
0x2b38000 - 0x2c75fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <2D31CC6F-32CC-72FF-34EC-AB40CEE496A7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x2ce5000 - 0x2ce6ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <838E1760-F7D9-3239-B3A8-20E25EFD1379> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x2ceb000 - 0x2e19fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x2e7d000 - 0x2f57fff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x2fa2000 - 0x32c6fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x3406000 - 0x3771ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x3841000 - 0x384bffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x3854000 - 0x3898ff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x38b7000 - 0x3931fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x3963000 - 0x3963ff7 liblangid.dylib ??? (???) <FCC37057-CDD7-2AF1-21AF-52A06C4048FF> /usr/lib/liblangid.dylib
0x3967000 - 0x3979ff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x3986000 - 0x4175557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x423d000 - 0x43fffeb com.apple.ImageIO.framework 3.0.4 (3.0.4) <027F55DF-7E4E-2310-1536-3F470CB8847B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x445e000 - 0x44bffe7 com.apple.CoreText 151.10 (???) <5C2DEFBE-D54B-4DC7-D456-9ED02880BE98> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x44f7000 - 0x4592fe7 com.apple.ApplicationServices.ATS 275.19 (???) <9FA31967-CF14-B033-EB8D-570561D12A13> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x45b9000 - 0x4675fff com.apple.ColorSync 4.6.6 (4.6.6) <7CD8B191-039A-02C3-EA5E-4194EC59995B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x46ac000 - 0x46ffff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 465,76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0246, 0xfa120000 / 4 -
My mac book has been stuck on software update all night. Am I allowed to manually shut it down?
Yes, you won't be arrested for shutting it down. Depending on what was being updated, the machine may or may not start up properly (or at all) afterward. If it doesn't, post back for advice.
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Why can I not have the MAC app store application with my software update?
Why can I not have the MAC app store application with my software update?
You need to be running v10.6 Snow Leopard.
http://www.apple.com/mac/app-store/
You can upgrade to Snow Leopard for $29.00 if your Mac meets the minimum requirements.
http://www.apple.com/macosx/specs.html
http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY -
I bought a new 5s and its front and back camera are not working, showing black image. My phone is IOS 7.1.2 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest.
I have the same issue on my iPhone 5s
I've closed the app and re-booted the phone several times but it did not resolve the issue.
Upgrading to iOS 8.0.2 did not resolve it either.
Erasing the iPhone and restoring from a backup did not resolve it.
I'm not sure what else to do. -
I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Will this resolve my issue?
any advise..?
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How to fix Software Update Problem?
I was do some update includes new 10.5.1, iTunes, QuickTime, and many more, but today I test to check new update I got blank list and I was try to do via Terminal and got this message
Software Update Tool
Copyright 2002-2007 Apple
XML parser error:
Encountered unexpected EOF
Old-style plist parser error:
Malformed data byte group at line 1; invalid hex
What's going on? and How to fix it my Leopard Software Update Problem(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
Mac os 10.4.10 software update problem -- my mac does not work anymore :(
hello!
i have a powerbook G4- PPC. just today, i did a software update of my OS to 10.4.10 (it was the available update version according to the automatic uptae) and during the final stage of the installation, it says "a problem was encountered...installation package is moved to trash"
when i browsed my mac, my apps does not work anymore!!! they just bounce from the dock when i clicked it but it won't open any window. i emptied the trash and restarted my mac but sadly, it just boot but won't continue to the log in part, only in the silver window with the apple logo and mac os x tiger... and the mouse just turns into the color wheel. i waited for 30 mins and nothing happened.
i don't have a startup disc because the mac is a gift and it was long time ago. is ther a software i can use to fix or revert the changes of the unsuccessful OS update? why is there always a problem when i do OS update? isn't apple software stable?
My mac problems' driving me crazy!!!There are no guarantees, but following this procedure when installing updates and upgrades on your Mac will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.9 to 10.4.10. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695 -
Is the Mac OS X 10.4.11 Software Update still malfunctioning?
So I was downloading 10.4.11 a couple months ago when it came out but when I was restarting my Macbook it stopped at the uploading grey screen with the apple and I ended up having to reinstall all my OS X software discs inorder for my computer to work again. Now the update for 10.4.11 is still in my software updates and I was wondering if they got the bugs worked out and if it's ok for me to try and download it again. I'm worried if I try to download it again the same thing will happen again.
Hi Carolyn, and a warm welcome to the forums!
It's not really a bug, but something not right on your HD, here's the full story on how to avoid those things...
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions after re-install, then reboot again.
If all the above do not resolve the problem, then it's time for an Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120 -
i have 10.5.8 version of mac, is it compatible for my new ipad latest version? because i cannot sync my itunes, how to do it???
Welcome to the Apple Support Communities
iTunes 11 needs Mac OS X 10.6.8, so you have to upgrade Mac OS X.
First, open > About this Mac and check if you see PowerPC in Processor. If you see it, you can't upgrade to Snow Leopard, so you can't sync the iPad with the Mac.
If you see Intel, check the Snow Leopard requirements > http://support.apple.com/kb/sp575 Then, buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
After that, make a Time Machine backup and/or a clone with Carbon Copy Cloner, insert the DVD and follow the steps to upgrade Mac OS X.
The Snow Leopard DVD will install Mac OS X 10.6.3. To update to 10.6.8, open > Software Update and install the available updates. You may need to run Software Update twice in order to install iTunes 11.0.1, that brings support with your iPad -
Mac OS X 10.6.6 Software Update Freezes
I am currently running Mac OS X 10.6.6. When running Software update three updates are available OS X 10.6.7, Safari and iTunes. However I update individually or all together the process freezes with the bar showing approximately 100% and the status as writing files. Have tried deleting contents of updates folder before running update. Have also fixed permissions but with no luck!
I can't offer you a direct fix for your problem, but you might consider going to Apple's update download page, downloading the updates you need, and installing them manually.
The OS X 10.6.7 "combo" update is here.
As a matter of routine practice, I'd also use Disk Utility to do "verify disk" and "repair permissions" operations before you try to install the OS X update. -
Mac won't turn on after software update ( newest update if mountain lion)
Update my Mac book pro with newest software update if mountain loin and now won't turn on?!?!?
Intel-Based Apple Portables: Troubleshooting a computer that will not power on
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I am trying to open a recent document in Pages. It says I need a newer version of pages to open document. When I go to install pages it says I already have on this computer and to check software updates. There are no updates showing. Now what?? I can't open any of my documents.
you need a newer version of pages to open this document
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Mail trouble after Mac OS X v10.6.8 software update
After Mac OS X v10.6.8 software was installed Mail no longer works! It says mail version 4.5 can't be used with OS X 10.6.8 anyone know the fix?
Here's a post on the subject.
DALE -
I just did the automatic restart after software update. When everything came back up, Skype would start but immediately freeze at log in. Chrome would also start, but kill Gmail and facebook pages immediately. Firefox and other applications work. i checked software update again, and it seems to want to me to reinstall all of the things I just updated. I've done it twice but get the same thing every time.
They should be. They both worked until just now. Also I checked again and realized that everything in the software update had indeed been downloaded. So now its just a chrome/skype problem.
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