MAC OS X 10.6.3 issues with iTunes/Magic mouse

This is strange. Somehow I was able to upgrade Snow Leopard 10.6 to 10.6.3. How was that possible? I did this about a week or so ago. 10.6.3 is not available on Apple's download site today 2-7-2010. How did I get access to it?
A couple of weeks ago, I bought the Snow Leopard CD and installed it over my Tiger OS, without any problems. Then i bought a wireless keyboard and magic mouse which prompted me to upgrade Snow Leopard to 10.6.2., as well as upgrade the software to the wireless peripherals. Went to Apple's download page and somehow downloaded OS X 10.6.3. Hmmm? I also installed the latest security update at this time too. After all installs, at this point, I wasn't experiencing any issues with my laptop.
But then, I upgraded iTunes to 9.0.3. At this point I started experiencing problems after shutting down and then booting up the next day. iTunes began playing music slowly, music wasn't garbled, but the songs sounded out of tune (playing from my hard drive). Also, my wireless magic mouse got jumpy and exhibited delayed reaction. I ended up reinstalling OS X 10.6 (from the cd) over the existing OS (10.6.3), and now iTunes works just fine. The reinstall of OS X 10.6 from the cd did wipe out my software upgrades for the wireless peripherals and i have yet to upgrade them. i'm just glad iTunes is working well again.
My questions are: Was the problem with iTunes playing slowly an iTunes issue? Or was the root problem from the upgrade to OS X 10.6.3, and therefor an OS problem? Why was my mouse also displaying problems? And how was I able to get OS X 10.6.3 from Apple several days ago when they don't have that version available for download on the site today? Confusing.

My questions are: Was the problem with iTunes playing slowly an iTunes issue? Or was the root problem from the upgrade to OS X 10.6.3, and therefor an OS problem?
Even if a user has access to the beta, and knew of an issue they are working on, he/she would not be able to comment on it here. This forum is only for OS's that have been released and is covered by a Terms of Use agreement.
Sounds like you got an unintended update in some sort of fluke accident, and since you've removed it, there's no way of telling what caused the problem or if it was the OS or program or both.

Similar Messages

Ugly issue with my Magic Mouse

I have a Magic Mouse that has work essentially flawlessly for quite a while.
I run VMware Fusion so I can run Windows XP and the Magic Mouse worked great there as well. Tonight I was trying something and I told VMware Fusion to connect the Apple Bluetooth USB Host Controller to Windows XP. Well, at this point my Magic Mouse connectivity stopped and man did my troubles begin.
I quickly told Vmware to disconnect the USB Host Controller from Windows but this hasn't fixed my new issues with the Magic Mouse. At this point my Magic Mouse is barely functional.
The symptoms are this:
- If I disconnect the mouse using the tool bar blue tooth indicator and then reconnect it, the blue tooth indicator says the mouse is connected but it doesn't work. I have to physically power down the mouse and back on before it work.
- When it does kinda work, the mouse at times "jumps" across the screen so I have to be very careful how quickly I move it at times.
- The multi-touch scroll feature no longer works. It worked in Windows XP as well ... not any more.
- When I click on the bluetooth icon and try to bring up the Mouse Properties it takes QUITE a long time.
When I try to get the system to "discover" the mouse again, it can take quite a long time and the following shows up in the Console App:
10/7/10 2:32:58 AM kernel [0e65d000][BNBMouseDevice::init][54] init is complete
10/7/10 2:32:59 AM kernel [0e65d000][BNBMouseDevice::handleStart][54] Done
10/7/10 2:32:59 AM kernel [10ee2880][AppleMultitouchDevice::start] entered
10/7/10 2:32:59 AM kernel [0f5f3900][AppleMultitouchHIDEventDriver::start] entered
10/7/10 2:33:02 AM kernel [BNBMouseDevice][waitForData][d8-30-62-38-b8-ff] Timeout waiting for data
10/7/10 2:33:02 AM kernel [BNBMouseDevice][getExtendedReport] getReport returned error e00002d6
10/7/10 2:33:02 AM kernel [BNBMouseDevice][updateBatteryLevel] Couldn't get battery percentage from device
10/7/10 2:33:06 AM kernel [BNBMouseDevice][waitForData][d8-30-62-38-b8-ff] Timeout waiting for data
10/7/10 2:33:06 AM kernel [0e65d000][BNBMouseDevice::_simpleGetReport][54] ERROR: getReport returned error 0xe00002d6
10/7/10 2:33:06 AM kernel [0e65d000][BNBMouseDevice::_getMultitouchReport][54] Bad argument: *length is 0
10/7/10 2:33:06 AM kernel [10ee2880][AppleMultitouchDevice::_deviceGetReportWithLookUp] ERROR: getMultitouchReport returned error 0xe00002c2
10/7/10 2:33:09 AM kernel [BNBMouseDevice][waitForData][d8-30-62-38-b8-ff] Timeout waiting for data
10/7/10 2:33:09 AM kernel [BNBMouseDevice][getExtendedReport] getReport returned error e00002d6
10/7/10 2:33:09 AM kernel [BNBMouseDevice][updateBatteryLevel] Couldn't get battery percentage from device
10/7/10 2:33:13 AM kernel [BNBMouseDevice][waitForData][d8-30-62-38-b8-ff] Timeout waiting for data
10/7/10 2:33:13 AM kernel [0e65d000][BNBMouseDevice::_simpleGetReport][54] ERROR: getReport returned error 0xe00002d6
10/7/10 2:33:13 AM kernel [0e65d000][BNBMouseDevice::_getMultitouchReport][54] Bad argument: *length is 0
10/7/10 2:33:13 AM kernel [10ee2880][AppleMultitouchDevice::_deviceGetReportWithLookUp] ERROR: getMultitouchReport returned error 0xe00002c2
10/7/10 2:33:17 AM kernel [BNBMouseDevice][waitForData][d8-30-62-38-b8-ff] Timeout waiting for data
10/7/10 2:33:17 AM kernel [0e65d000][BNBMouseDevice::_simpleGetReport][54] ERROR: getReport returned error 0xe00002d6
<snip>
I want my Magic Mouse back !!!!
Any idea anyone ?
P.S. I'm sssssoooo freak'n mad to VMware right now.

Sounds to me like you have one of several issues going on there.
You may have a lot of interference in the same frequency as your bluetooth device.
Or - you may have a bad bluetooth transceiver in either your mouse or your computer.
Take the mouse to another computer with bluetooth on it and sync it to that - if it works fine then your computer or your environment is the culprit there ( um this assumes that you took your mouse to another location, say your friends house where the interference threshold is bound to be different than at your house), and you should then take your computer out of the house for the day, and see how the mouse works away from home.
If the mouse is bad - you will have issues if you take it to another location - replace it - check warranty
If you think is is your house / place you have your computer, that may contain an the interference that messes with your mouse:
Try turning everything off you can think of in your house / office, and see if it gets better. Also - a big one - make sure that your computer and mouse are not to close to any speakers / etc, as they do have a magnetic field that could cause a mess with bluetooth mice. (rare but it happens)
As you can see in your error message:
10/7/10 2:32:59 AM kernel 0f5f3900AppleMultitouchHIDEventDriver::start entered
10/7/10 2:33:02 AM kernel BNBMouseDevicewaitForDatad8-30-62-38-b8-ff Timeout waiting for data
10/7/10 2:33:02 AM kernel BNBMouseDevicegetExtendedReport getReport returned error e00002d6
it made a connection - then timed out -
Also check the silly things - like are the batteries dead?
Last thing I can think of - is to delete the mouse all together, then re-discover it -
Um - after replacing the batteries of coursse - just to be SURE.
Then you can turn everything back on in vmware etc - you may also want to make sure that you have the latest version and additions etc installed.
Good luck!

TS3048 are there any known issues with the magic mouse? i believe mine is buggy and has been crashing Logic

mac pro quad core 2.8Ghz Lion 10.7.4 12 GB ram
magic mouse behaves very erratically; seems buggy and tracks slow. will crash Logic when rubber-banding or moving events in piano roll edit windeo. very frustrating. have not been able to duplicate this crash using my old wired mouse (from my G4)
someone at a Mac store suggested i may have a"bad" mouse... what gives? any help would be appreciated. i will be happy to replace the mouse if that is the issue...robert

Hello,
In answer to your question, I have not heard of any "known problems."
The device may, indeed, be faulty. Try resetting the PRAM and SMC before you buy a new one.
Barry

New to a Mac in general and having multiple issues with iTunes - Help?

So I bought my first mac for design/marketing uses (flyers, video etc) and figured I'd consolidate my wife and I's iTunes stuff to it as well...So far most things are done but I have a few snags.
In moving everything over I knew I would end up with a lot of duplicates, we both had a lot of the same music via the CD's we own. The process I did was I connected the external drives from my machine and my wifes machine to the Mac which already had an external blank 200GB drive connected to it and iTunes was setup to use that drive as the music folder location. I then added all the music from the external drives from my machine and wifes machine to iTunes one at a time. I then imported the library playlists etc and changed the path in the files from "M:\itunes music\" to "file://localhost/music" ... This worked, all playlists are back and work.
For handling duplicates on my windows machines in the past I would sort to show duplicates then would go through selecting all duplicates (using ctrl key to select a lot at a time) then delete those in iTunes, it would ask to delete the file and I always had it delete the files because the files themselves were always duplicated (those file being songname1.mp3, songname2.mp3 etc). This worked for the windows machines...not so much for the mac. Apparently the mac didn't duplicate all actual files and instead created duplicate entries based on the same file in a lot of cases.
Snags:
It looks like the duplicates the mac is showing sometimes are showing multiple entries in iTunes for the same physical file, so If I delete the file, I'm deleting the only copy of the song. Sometimes though there are songname1.mp3, songname2.mp3 etc...This makes it extremely difficult to kill out the duplicates because now I have to look to see what file every duplicate is looking at before deciding to delete file or not...I would be sitting here for weeks on end to do that! I need a better solution.
Second snag that I think is related to the first. My iTunes library is showing 213GB's worth of music being stored on the 200GB drive. I think this is due to the duplicate entries using the same file...The library should be more around 140GB's. I just want to confirm this is indeed the issue or know if there is another place a mac would try to store itunes music if the music folder fills up?

OS Version: Mac OS X 10.9.2 (13C1021) < from your report
The report indicates your Mac is running v10.9.2. So you need to update your OS X software.
Click the Apple  top left in your screen. From the drop down menu click Software Update.
That will update your Mac to OS X 10.9.4
Restart your Mac after the update is installed then try Mail.
Very important to keep your system software up to date for security.

Issues with iTunes Media Folder resetting to default location

This is my 1st post to the Apple Support Community (the problem I have is with iTunes, but I believe it also has to do with the way OS X Lion is setup and the way Networked Drives are mounted in it) ...so I hope I've posted this to the correct place. Thank you in advance for any help I'm going to get here. I have no expirience with Mac OS X's (coming from a Windows background) so please bear with me, but I am a S/W Tester by trade so I'd like to think I'm resonably IT literate.
ISSUE:
I have a problem with iTunes and my Media Folder resetting constantly - my Setup is a MacBook Air, with an Apple Time Capsule 2TB which is providing my Wifi Network.
I want to setup iTunes so that it will permenatly point to my Data Folder on the Apple Time Capsule, so that when I download purchases, synch iPhones, or rip Music it will end up on the Apple Time Capsule and not on the MacBook Air's SDD Drive
I though I had managed to do this, but after I shut down the MacBook Air, and then logged back in to rip some music, iTunes had repointed to the MacBook Air's SDD, and all the CD's i ripped were saved there instead of the Apple Time Capsule. So far I have done the following;
STEPS CARRIED OUT SO FAR:
1) Connected the MacBook Air to the Wifi Network provided by the Apple Time Capsule - I can see the Time Capsule in the Finder app.
2) Gone to GO MENU > LOCATE SERVERS and selected the top level DATA FOLDER on the Apple Time Capsule....I believe that I've managed to create an ALIAS (Shortcut?) that points to this, and it's on my Desktop.
3) Next I went to SETTINGS > USERS > and made sure that ALIAS (Shorcut?) to the DATA FOLDER on the Apple Time Capsule is always loaded up on startup for my UserID
4) Next, I found my iTunes folder, and MOVED it from the MacBook Air SDD to the Apple Time Capsule's HDD over the Wifi Network.
5) I then went to ITUNES PREFERENCES and changed the MEDIA FOLDER it pointed to, from the MacBook Air's SDD to the one on the Apple Time Capsule.
6) Then I logged out and shut down the MacBook Air.
7) I powered on the Macbook Air, and logged in, then ripped some music - I then found that iTunes had created a new iTunes Folder for my User on the MacBooks SDD and all the CD's I ripped had been saved there. Also under the ITUNES PREFERENCES menu, it looks like iTunes had reset the location of the MEDIA FOLDER...
I don't know if this is an issue with iTunes or not - I'm assuming it's a setup issue on my part, and that maybe I haven't created a permenant link to the Apple Time Capsule as I thought I had. If it helps I was attempting to do something similar to whats described in this YouTube video; http://www.youtube.com/watch?v=mA399lEXRTE
Thanks again for any help
Regards
Codename21

Codename21 wrote:
4) Next, I found my iTunes folder, and MOVED it from the MacBook Air SDD to the Apple Time Capsule's HDD over the Wifi Network.
if you really moved your entire iTunes folder, the next step needs to be launching iTunes while holding the option (⌥) key, clicking on choose library at the prompt, and selecting the iTunes folder you moved to the TC.
as for auto-mounting the TC's disk on startup, you might find this discussion interesting.

Having issues with iTunes 11.1.5 on Windows 8.1

Ever since I've refreshed my windows computer two weeks ago. I am having issues with iTunes 11.1.5. For some reason I can access the iTunes Store, but most of the time when I do something internet related on iTunes, the app is either stuck on checking for downloads or when trying to sign in. I am trying to update all my apps but only a couple out of 30 actually start downloading but they keep getting stuck at "processing file". I have used another computer with Windows 8.1 with the same version of iTunes and its downloading app updates fine.

it works at first then after trying to update a few apps (the third one this time) iTunes again stops working and gives me the 8008 error.
Okay ... let's try seeing if that one is the root cause of the errors.
Try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting
Does that calm down the 8008s?

Issues with itunes on start-up

I'm not able to use any of the functions of iTunes anymore. Since the last couple updates. When I start iTunes it takes a long time for the library to load(understandable-I have a large music library stored on an external hard drive) Once the library has finally loaded and iTunes opens, I just get the colored pinwheel of death. Any ideas?

Hey david472,
Thanks for the question. I understand you are experiencing issues with iTunes for Mac. To isolate and troubleshoot this issue, try opening iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
There are several ways in which an add-on can cause iTunes to act erratically, such as those listed below:
- Loss of iTunes functionality, such as the Visualizer.
- Distortion or irregularity in the iTunes interface.
- Slow performance.
- iTunes won't open or quits unexpectedly.
- You see an alert while syncing stating "... cannot be synced. A duplicate file name was specified."
If you notice any of the above symptoms or other unusual behavior, you can disable any plug-ins not manufactured by Apple by opening iTunes in Safe Mode. This is done by holding down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes. If performed correctly, you should see the following dialog before iTunes finishes starting up:
Thanks,
Matt M.

Potential Solution: Home Sharing issues with iTunes 10.6

TL;DR: On a hunch, I changed the power settings of the ATV to never sleep. Since then, I have not had any issues. Granted, it's only been a couple of days, but it seems to have done the trick.
Folks,
Wanted to share my experience with Home Sharing issues after upgrading to iTunes 10.6. These forums a rampant with reports of the issue, so I'll defer to the search field above if you don't know what I am talking about. In short: iTunes 10.6 seems to have busted Home Sharing.
For those who do, here's what I found:
For some reason, is saw a very large number of established sessions from my Apple TV (ATV) into port 3689 on my Mac. This is the port that ATV uses to query iTunes to see what's available via Home Sharing (e.g.: what movies, songs, pictures, etc are available for display on the ATV).
A sniffer cap and some observation of the power indicator on the ATV indicated that while it was sleeping, the ATV was querying iTunes. It would power on for a sec (wake on LAN, maybe?), issue some queries, then sleep.
When this happened, the TCP sessions created were never town down. As such, I would eventually see 200+ established sessions on port 3689. I don't know exactly how many it took to make this happen, but when I saw this, iTunes stopped accepting new connections.
Of course, bouncing iTunes would remedy the issue for a while, but it would return.
On a hunch, I changed the power settings of the ATV to never sleep. Since then, I have not had any issues. Granted, it's only been a couple of days, but it seems to have done the trick.
I would be interested to hear if it works for others.
Happy viewing,
Chris

Thanks for posting this.
I've been searching for an option of how to approach this problem.
I picked up the new AppleTV when it was released, but it has made iTunes fairly useless from a Home Sharing standpoint.
I also observed the massive number of TCP connections being opened against iTunes, but never closed.
As expected, I could manually kill a few of these connections, and then could connect again, even without closing iTunes.
I performed most of my testing with Windows 7, but while troubleshooting I had the same issue with iTunes on an old Mac Mini I had sitting around.
I will try your solution, which makes a lot of sense, but it would be nice if Apple fixed the real problem.
Thanks again.

Issues with iTunes Match on iPhone

I am having some frustrating issues with iTunes Match and my iPhone 4 iOS 5.
1) When using cellular data (3G), the songs simply do not play from the music app. It works fine when connected to wifi.
Under settings, cellular data has been enabled for use in the music app.
2) iTunes match constantly switches off spontaneously on iPhone. I need to go back to the settings to enable it every single time I use the app.
I feel that iTunes Match was a total waste of money, considering the only reason I invested in it was to have my library accessible from my iPhone.
Any help would be much appreciated!

iTunes match doesn't work like that and if you don't like it then your best option is to turn it off and go back to syncing. However if you make sure that your device has a good Wi-Fi connection, re-downloading all your content shouldn't really be a big issue.

Issues with itunes 10.5 on Windows 7 (32 Bit) When Trying to sync iphone 4S or older

I see a lot of people out there, specifically windows OS owners (xp all the way to 7), having issues with iTunes 10.5. Here are the following issues I've encountered (some may only have one problem, others my have a combo pack of problems).
1. iphone 4S or older won't sync or backup
2. iTunes store won't open
The issue I found after using the diagnostics tool in iTunes (which is useless in identify scripting issues or major communication issues), reviewing the windows event log, and reinstalling all apple software and components, was the fact that my spyware and anti virus software was causing a communication error within apple's software. I use spyware doctor with anti virus. I had to uninstall spyware doctor in order for iTunes 10.5 to work. After that, everything worked well and I did a clean install of spyware doctor.
If the issue still persists, you might have to reset your internet protocol (TCP/IP). You have to run a command prompt as an administrator and enter the following: netsh winsock reset
Visit this Microsoft link for more info about resetting your IP: support.microsoft.com/kb/299357
Finally words: Apple, like all other software companies, continually encounter software glitches and issues because they don't test products correctly before bringing them to market- this has been a reoccurring theme for the last 2-3 years. The most important aspect of using any software should be functionality, efficiency, ease of use, and above all "A Positive End User Experience." Wasn't that Steve Job's mantra? We can all hope that Apple embraces his philosophy and vision for the many years to come. This, above all, is not a great start for Apple moving forward without their true inspirational leader.

Here is what worked for me for both 10.5 and 10.5.1 after hours of frustration with Itunes stopping and shutting down in the middle of a sync or tranferring Apps downloaded on my Ipad2 or Iphone 4:
Start iTunes in iTunes Safe Mode:
1. hold down the Shift and Control key together and click to start iTunes.
2. when you see the iTunes icon in the task bar, click on it.
3. you will get a box that says "iTunes is running in safe mode. Visual plug-ins you have installed have been termporarily disabled." [I don't know what plug-ins I installed but you should clearly see that these so-called visual plug-ins are likely the cause of your issues];
4. click Continue to open iTunes.
You could already have your device connected to your computer or do it after opening iTunes in its safe mode.
Now press your sync button and everything should work fine.
I also disabled Genius in iTunes preferences but I'm not sure if this is one of the issues causing these types of problems.
I hope this works. This may be the workaround for all of us Windows 7 64-bit folks.

I'm having a huge issue with itunes locating my missing files..and it's too many for me to locate 1 by 1..It says I'm missing over 3,00 songs and They are all in my music folder..What can I do to fix this issue?

I'm having a huge issue with itunes locating my missing files..and it's too many for me to locate 1 by 1..It says I'm missing over 3,000 songs and They are all in my music folder..What can I do to fix this issue? I've looked at all the tutorials on youtube and none of it works. I recently got a new computer and I Back-Up all my music and itunes playlist and I import it on my new computer with the new itunes and I go to play a few songs, it says I'm missing them I locate a few but it's still like 3,000 missing and again they are all on the computer and in one folder..Please Help !

I did that and nothing changed half my songs still have examination marks beside them
I also just tried dragging my folder of music int he playlist and it duplicated all of my songs? My playlist was at 5k now it's at 10k becuz of 3 duplicates of songs. Is there a way to delete multiple duplicate files?

How do I get rid of lip-sync issues with iTunes 10.2.2.12?

Hi Everyone.
Firstly, a very Happy Easter!
I'm having lip-sync issues with iTunes playback on my PC. The video is largely smooth with the occaisional choppiness when the CPU is made to work hard. (Playback on my iPod Touch is fine).
The system stats for my PC are at the bottom of the post.
The sound is produced through a Creative Live Sound Blaster Live! 5.1 card.
Video is through a NVIDIA Geforce 6200 with 512Mb of RAM. (All video and audio drivers are up to date).
The physical set-up is that I have iTunes installed on the C drive and my media installed on an external USB hard-drive.This isn't just a problem with 10.2.2.12 - it's been there for the last few updates.
I suppose my main questions are:
Should iTunes and my media be on the same drive? (Which would mean the external drive as I'm short on space on the C drive).
Is there some combination of settings in QuickTime that will solve this? (I've tried different combinations, but it doesn't really help).
Is the spec (below) of my PC causing any issues.
Here's an Easter Egg for anyone able to help!!
All the best
BandAidUK.
System Information
Time of this report: 4/24/2011, 10:13:44
Machine name: DEREK
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8300
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory: 3326MB RAM
Page File: 1273MB used, 3941MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Display Devices
        Card name: NVIDIA GeForce 6200
     Manufacturer: NVIDIA
        Chip type: GeForce 6200
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0221&SUBSYS_02F3196E&REV_A1
   Display Memory: 512.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0012.6099 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/22/2010 07:23:24, 6359552 bytes
      WHQL Logo'd: Yes
WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/22/2010 07:23:24, 9623680 bytes
Device Identifier: {D7B71E3E-4161-11CF-0D6D-FF2200C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0221
        SubSys ID: 0x02F3196E
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
Sound Devices
            Description: Creative SB Live! Series
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0129 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/14/2003 16:58:12, 1296384 bytes
            Other Files:
        Driver Provider: Creative Technology Ltd.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 96000
Static/Strm HW Mix Bufs: 64, 63
Static/Strm HW 3D Bufs: 64, 63
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run
            Description: SoundMAX Digital Audio
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.7000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 3/22/2005 11:08:40, 260224 bytes
            Other Files:
        Driver Provider: Analog Devices
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
              HW Memory: 0
       Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
               Registry: OK
      Sound Test Result: Not run
Sound Capture Devices
            Description: Creative SB Live! Series
Default Sound Capture: Yes
Default Voice Capture: Yes
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0129 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/14/2003 16:58:12, 1296384 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF
            Description: Hauppauge WinTV 88x Audio Capture
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: hcw88aud.sys
         Driver Version: 2.125.28070.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/12/2010 09:47:58, 13440 bytes
              Cap Flags: 0x41
           Format Flags: 0xCC0
            Description: SoundMAX Digital Audio
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.7000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/22/2005 11:08:40, 260224 bytes
              Cap Flags: 0x41
           Format Flags: 0xCCC
DirectMusic
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  Creative SB Live! Series, Software (Kernel Mode), Output, DLS, Internal
                  SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
        Registry: OK
     Test Result: Not run

Select *List view* instead of *Album list view*. These are in the View menu or the boxes next to Search, on the right top of iTunes.
and the column next to it with a number in it that I have absolutely no idea what it's for. I want those two columns OUT.
In List view, you can turn off every column (in menu View > View options) except track name.

Updating Issue with iTunes 7.0.1.8

A few weeks ago I made the jump to the newly released iTunes 7.0. I had a slew of issues with this update (which by the way Apple has still not provided a working solution for), which I addressed in detail in this post: http://discussions.apple.com/thread.jspa?messageID=3170496#3170496
Today I updated to the new iTunes 7.0.1.8. There were no issues during the installation itself, however afterwards is a completely different story. When I attempt to open iTunes, I receive the following error message: "This action is only valid for products that are currently installed."
My first thought was to see if Quicktime is working normally. It is. No problem there. I thought perhaps I should try repairing the installation. So I went to Settings > Control Panel > Add/Remove Software > iTunes. I attempted to use the 'repair' option. This did not work at all.
At this point I restarted my computer and uninstalled iTunes. I restarted once again and reinstalled. When the installation had finished I received the prompt, "would you like to run iTunes after the installation is completed?" I clicked 'yes.' iTunes opened, no problem.
I closed iTunes and attempted to reopen it normally. It would not open, instead giving me the same message: "This action is only valid for products that are currently installed."
I thought the previous issues with iTunes not recognizing my iPod were bad enough but now I can't even open iTunes at all. This is absolutely unacceptable on Apple's part. It was bad enough that they released 7.0 with all its bugs, but at this point they should have their act together. Instead the problems are getting worse.
Dell Dimension 4600 Windows XP Pro

Please let me know if I can get rid of this feature.
You sure can.
iTunes View menu > Hide MiniStore will do the trick.

I have not had any issue with Itunes on my PC until recently. Every now and then my Itunes library appears on my screen? I have not clicked the itunes icon beforehand nor plugged in my Ipod Touch? Why does ths happen please. I have windows XPPOdany ic

I have not had any issue with Itunes on my PC until very recently. Every now and then my Itunes library appears on my screen? I have not clicked the itunes icon beforehand nor plugged in my Ipod Touch? Why does this happen please as it is driving me crazy!.

What's the precise text of the message, please? (There's a couple of different ones I can think of that you might be getting.)

HT201210 The iPod "iPod" could not be restored. An unknown error occurred (1).This is my Ipod 32 GB, which is out of warranty and is 1G-A1213 and had gone kaput, after having issues with iTunes Software as it was not able to run Music on my IPod when conn

The iPod "iPod" could not be restored. An unknown error occurred (1).This is my Ipod 32 GB, which is out of warranty and is 1G-A1213 and had gone kaput, after having issues with iTunes Software as it was not able to run Music on my IPod when connected.
I have wasted my precious 2 days and nights and am lost all my hope...APPEAL TO ALL GEEKS TO RESOLVE MY ISSUE ON HUMANITARIAN GROUNDS ATLEAST WITH SOME VALID TIME OF YOURS.
All mails can be sent to [email protected]
Restore of Ipod back up is present...but is not getting restored due to some iTunes issue with playing my music files.It says restoring and extracts but failes in 1 min with the said error.

Other users and reported error 1 but I have not seen a solution.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

MAC OS X 10.6.3 issues with iTunes/Magic mouse

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