Mac OS X 10.6.8 and HP Officejet 8500 A910 offline on Mac but prints fine from iPhone.
Printer works fine when plugged in by USB printer cable. Unable to get the Mac to recognize the HP Officjet 8500 A910 online. I would assume it is not on the network but I am able to detect the printer on my network and have no problem printing wirelessly to the printer from any iPhone on the network.
Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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