Mac os x 10.6.8 disc one is installed but the 2nd disc doesn't work and seems somewhat scratched, the computer is still asking to insert disc 2 which i inserted but doesn't work!!! h
Hi,
i have a 2008 macbook pro, i was using mac os x 10.5, but decided to install mac os x 10.6.8, the 1st disc was installed correctly but the 2nd one
is not working and seems scratched, because i inserted it but the computer was still asking me to insert the disc 2, now i don't know what to do!!!
may i shut down the computer or what?? please, HELP!!!!
You can contact Apple Support and request a new set of disks, have your serial number handy, and if possible, they will send them to you for a nominal fee. (usually about $20.00)
800-692-7753 Technical Support.
You can get get your serial number from the back of your machine, or if possible, click on the Apple logo in the menu bar, About this Mac>more info, it should be on the first window that comes up. Many Macs disks are build specific so this is important.
You can GENTLY try polishing out the scratch with a micro fiber cloth, or a very SOFT cloth, moving from the center out, very gently, then rinse and DRY THOROUGHLY,and give it another try, if no joy try the tech support.
Hope this helps
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