Mac OS X 10.9.1 cant connect to HP 2840 printer

My Mac OS X 10.9.1 is not able to find my HP 2840 printer. Please help even my IT man hasnt solved it!

Hi cassz,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps, have a great day!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Similar Messages

  • I plug my iphone into my new mac and it tells me it cant connect securely. how do i fix this?

    i plug my iphone into my new mac and it tells me it cant connect securely. how do i fix this? i want to be able to use the cloud

    Is it a new drive or do you already have data on it ? If it is a new one, you might just want to format it with the Disk Utility else try to check the partition with the disk utility, your partition could be damaged.

  • Photosmart premium c309a, mac (lion os) says it's not connected. after weeks of printing. why?

    Photosmart C309a series [E9584E].  Has worked well for around a year.  Recently upgraded Mac to Lion, and it still worked fine.  More recently the computer says the "the printer is offline"  or "not connected".  Have unplugged the printer, shut down the desktop and then plugged in the printer, waited and started up the desktop.  Did not work.  Not sure what to do next.  Any ideas?
    Thank you.

    Hi,
    First, turn both the Mac and Printer Off.
    Unplug the router for 30 seconds and then turn all the devices back On.
    Now check for any change.
    If there is no change, try resetting the Printing System and then add the device again.
    *Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.
    Click the Apple menu, and then click System Preferences .
    Select Print & Scan.
    Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
    Click OK to confirm the reset.
    Type your user Name and Password .
    Click OK . The printing system resets.
    Enter System Preferences > Print And Scan.
    click the Plus sign and add your printer, then check for any change.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • I just got my new Mac Pro and can't seem to connect to my HP6380 printer.  Any suggestions?

    I

    go into printer preferences and try adding it (the little plus sign on the bottom)
    I don't know how you have it connected, so I can't offer any specific advice, also, check HP's website for any updated drivers, or run Software update to see if some have already been released
    hope this helps
    John B

  • Cant connect my ios devices to my mac book air

    I cant connect my IOS devices (iphone 4s + ipad 2) to my macbook air mid/2013 by usb or bluetooth.
    when connecting by usb the devices dose not charge or sync with itunes. it charges for split a second and disconnect anther time and it go forever in the his loop.
    I tried using two cables.
    The devices are working on my windows pc.
    my macbook works with usb sticks and other android phones.
    note:
    -both devices are on ios 8.1
    -my macbook is on Yosemite
    -my ipad 2 worked well before updating  my mac to yosemite

    iPods that have the Window format should continue to work on a Mac, because Macs can read/write the Windows format used on iPods.  (The opposite is not true - Windows cannot read the Mac format.)
    You can change the formatting, by doing a Restore on the iPod, but that is done in iTunes, so iTunes needs to see the iPod when you connect it.  The Restore will also erase the iPod.
    Since it continues to work on your friends Windows PC, your iPod itself is probably OK, so you may want to first look at the connection to the Mac.
    Did you use the same USB docking cable when you connected it to your friend's PC?  If so, you can rule out the USB cable as the cause.  If not, it's possible that your USB cable is faulty.
    If you are connecting the iPod to a USB hub, try a direct connection to the Mac's USB port.  If other USB devices are connected at the same time, try disconnecting the other devices (except for standard keyboard and mouse if normally used).  You may also want to shut down (power off) the Mac, if you have not done so in a while.  Also, do this to Reset the iPod
    http://support.apple.com/kb/ht1320
    Start up the Mac, run iTunes, and connect the iPod by itself to a direct USB port.

  • Hi, i bought a irig to connect my guitar on my macbook pro 2012, but when i use the irig in my mac, it doesnt recognize, so i cant choose it on preferences of sound, what can i do?  (the sound of my guitar goes by IRIG but I can not hear due to feedback a

    hi, i bought a irig to connect my guitar on my macbook pro 2012, but when i use the irig in my mac, it doesnt recognize, so i cant choose it on preferences of sound, what can i do?  (the sound of my guitar goes by IRIG but I can not hear due to feedback and when I try to record another track on the garageband, the sounds recorded on the new track is catching the sound of another track recorded)

    Turn the internal mic level off. Use headphones as monitors.

  • Skype cant connect on Mac

    Hi,
    I am currently using the newest version of skype on my mac book air and after the update I could log in just fine, although just today I tried uninstalling and even changing my password on my phone to login to my skype but the message "skype cant connect" keeps poping up!!! help!!!

    What exactly is the version of your currently installed Skype? In Skype go to Help -> About Skype.
    Also, what do you see when you open this link in your Internet Explorer?
    https://apps.skype.com/home/
    P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

  • I downloaded ios6 for my iphone and now i cant connect to my itunes on my mac (its an older mac running 10.5.8)

    hey guys, i downloaded the new software for my iphone and now cant connect to my itunes on my mac. its an older mac running 10.5.8

    A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
    iTunes 10.6.3

  • HT4061 My Ipad2 has a message Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    My Ipad2 has a message: Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
    To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer.

  • I cant connect sms from my iphone to my mac pro

    Hello Sir
    well am here to ask her, because i cant connect my iphone sms to my mac pro, i tried to activate but seems it keep me waiting for code that mac pro can show to activate it, but it never comes. i even re install OS YOSEMITE, but still the problem persist. Kindly need your assistance.
    Thanks and Regards
    Ketan Chando

    Read this thoroughly.  Make sure you have done everything suggested (example: turn on Bluetooth on your devices).
    Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support

  • Cant connect to Windows after conneting to Mac

    The first time I used my iPod (30 video), I connected it to a Mac computer. Later, when I tried connecting it to my own computer (windows operated) the iTunes did not recognize it. And when I ran the updater I got a message saying I need to restore my iPod. Does anyone know a way to get around this and not have to restore it? Because I dont have any of the songs in my computer and its going to be impossible to get all of the 4016 songs again.

    Hey Stuart,
    I have a few suggestions, since I also own a Dimension and have hadd problems in the past while trying to connect with the Ipod.
    1. Try using the same account that the other Ipod is using.
    Can you let me know which Ipod she uses, Newer? older?
    Note, if you don't have any External Hard Drives and/or storage devices, skip #2
    2. If you have ANY External Hard Drives connected to the PC while connecting older Ipods, normally it'll cause major interference. If you have any External HDD's, Turn off your PC, Unplug the USB cable from your PC to your External Hard drive, and try again.
    3. Next I would reccomend Updating Windows, via Windows Update, and Itunes.
    4. And last but not least, If your Ipod gets recognised by other PC's but not by yours, what model are those other machines that do recognise it?
    Best Regards,
    Nicolas Villar

  • I cant connect my ipad to my mac

    I've recently purchased the new imac and i cant connect my ipad to it. Any ideas?
    My iphone connects wifi and sync no problem

    Connect the device to the computer to activate iTunes Wi-Fi Sync > http://support.apple.com/kb/HT1386

  • Safari cant connect to a server.

    I have Safari Version 7.0.2 (9537.74.9)  Running on a powerbook  with   10.9.2
    message. when I open google, facebook or twitter...  "Safari cant connect to server."
    and firefox .. but I can open almost any other website. 
    This is the message I get in Firefox.
    Unable to connect
    Firefox can't establish a connection to the server at www.google.com.
        The site could be temporarily unavailable or too busy. Try again in a few moments.
        If you are unable to load any pages, check your computer's network connection.
        If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
    Sometimes when I restart the computer it works for a few minutes then it gets blocked again...
    I have tried restarding the browsers, deleting the cookies and a few other stuff but nothing seems to be working..
    This is a new Mac ANd I havent installed many programms in it.   

    You, or someone using your computer, changed the network settings in an attempt to bypass copyright restrictions on Netflix. The illegal DNS server you're using should never have been trusted and now doesn't work. 
    Delete all the DNS servers by selecting them and clicking the minus-sign button at the bottom of the list. You may have to unlock the settings first by clicking the padlock icon in the lower left corner of the preference pane and entering your administrator login password when prompted.
    If the server addresses are grayed out and can't be deleted, even with the preference pane unlocked, then the change was made on your router. Refer to its documentation to find out how to reverse the change. The router should get its DNS settings automatically from the ISP.
    Click OK, then Apply. The DNS server list should be repopulated automatically with the address of your router, or the addresses of the DNS servers provided by your ISP. If that doesn't happen, open the TCP/IP tab of the preferences and click Renew DHCP Lease. If you're not using DHCP, manually enter the DNS server addresses you got from your ISP, or else use these temporarily:
    8.8.8.8
    8.8.4.4

  • Cant connect with a PC please help trying to do Christmas CHAT.

    Mac is set up with ISIGHT/ICHAT
    PC is set up with LOGICTECH Quickcam Fusion/AOL Instant messenger.
    So we can text message and we can even do an audio chat. But when it comes to Video it does not go through. When I(the mac) invite the PC, the PC sees the invitation and will accept. My window will even say that it has started the video chat but I cant see them, only myself.
    When they invite me I never get the invitation and they just sit on there side.
    They are in a hotel...could this be a factor with some firewall.
    Any ideas. Please help. We are trying to set this up to video chat with my father for Christmas. four days to go.
    thanks jack

    Hi bibbo,
    Ok Networking basics 101
    DHCP. Dynamic hosting by a networking device.
    This can be the ISP server, your modem or a router if you have one as well. As both Macs and PCs can "Share this internet Connection" then technically then can be (do this) as well.
    Lets presume that you have just a modem and your computer.
    Lets presume you Mac is in default settings where it expects to use - or have sent to it - an IP from a DHCP server.
    You can look this up on a Mac.
    Go to System Preferences > Network.
    In the second drop down select the connection method you are using to the modem (built in Ethernet or Airport for wireless).
    Then click on the TCP/IP tab.
    This should have a drop down that will confirm it is "Using DHCP"
    This will mean that it is.
    The type of IP shown under that will say if the modem is in bridge mode (by showing a Public IP) or a local private IP.
    How to tell ?
    Local devices start with certain numbers
    192.168.xxx.xxx
    10.xxx.xxx.xxx
    172.16.xxx.xxx - 172.32.xxx.xxx
    Further down the same info screen is the DNS server info if added
    And the "router" IP.
    This "Router" IP is the IP of the modem if it fits in to one of those three groups above.
    If it shows the same number at the top spot as when you go here then the device is in Bridge mode and it is allowing the ISP issued IP to come through to your computer.
    Tell us the info you see in this part of System preferences.
    <hr>
    Next.
    The "ROUTER" IP if in a Local number as shown above is likely to be the default for accessing it's set up pages in a web browser.
    A Linksys modem is likely to be 192.168.1.1
    A Netgear is likely to be 192.168.0.1
    This page is likely to be helpful if you device is listed.
    IF it is click on it.
    On the next page click on iChat.
    This will tell you the defaults (if they have not been changed) to use.
    It will go on to ell you how to set Port Forwarding.
    DO NOT DO THAT AT THIS STAGE.
    Tell us what you can find out.
    Is there anything in the Port Forward settings ?
    Does the device have UPnP in any of the menus ? and is it Enabled ?
    Does it have Port Triggering as an option and is anything set there ?
    <hr>
    Re 1)
    Back on the Mac go to System Preferences > Sharing
    In here you will find the Firewall tab.
    Click on It.
    Does it say it is on ?
    In the list are the Presets which may have ticks next to them (Even if the Firewall is Off) due to thinks set in the Services tab.
    There is no Preset for the iChat login port, the AV ports or the Jabber ports. (there is a hangover preset from panther for Bonjour but the ports are on the wrong protocol and it misses one)
    If the Firewall is On and you have not set the ports then you will need to.
    The Instructions are here at the second pic.
    Re NAT.
    NAT is Network Address Translation.
    It is the way your modem tells what data goes to which IP that is in use on the LAN it is controlling if it is the DHCP server. (it can also do it if you are Static i.e. No DHCP server and Manually given IPs).
    Some devices like an Apple Airport Base Station NAT all data and do not require you to point it anywhere.
    Most devices require that you point the data in some sort of way.
    Port Forwarding is the oldest and most common.
    This requires that you state which port the data should arrive on from the ISP side and which port is should go to on the LAN side listing an IP do go as well.
    Generally this means that a port (say 5190 for iChat) can only be open for one IP (hopefully your computer).
    Port Triggering also uses NAT.
    DMZ (Demiltarised Zone) is an extreme form of Port Forwading that opens all the ports to one IP address but still uses NAT.
    UPnP (Universal Plug and Play does not use NAT.
    Read the whole of my page 4 for more info and guides on where to look.
    10:41 PM Wednesday; December 27, 2006

  • Cant connect wirelessly to internet after installing iphoto 9.2.1

    I recently upgraede my system to 10.6.8. Today I downloaded and installed iPhoto 9.2.1 (going from 6.0.6). Now I cant connect to the internet wirelessly. Ethernet works. Could these actions have something to do with causing this problem?

    Probsbly good to post in the OS forum along with the error message when it failes to connect
    Is this failure only from iPhoto or from all software on teh Mac?
    LN

Maybe you are looking for