Mac OS X and Flash
Two quick questions:
1. How do I find out what version of Flash is on my Mac?
2. How do I update Flash to the latest, most secure version?
Thanks.
Navigate to /Library/Internet Plug-ins/ folder. Select the Flash plug-in, Press COMMAND-I to open the Get Info window. The version information is displayed. To get the latest available version go here.
Similar Messages
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Why can't I download anything online? This includes everything from itunes song files,to Apps from the apple app store, to flash plugins. I am also unable to install a game on disk. I get messages that 0 kb is available when I just got the computer a week and a half ago and only installed microsoft office and adobe photoshop. Help!
This is a confusing complaint...and kind of disturbing. Perhaps you could answer a few questions:
1. How much space is left on your HD? If there weren't any available space left, it would be very difficult to boot your applications.
2. Do you back up at all? Given your situation, it might be a good time to start, given the situation. Backup drives are relatively inexpensive these days.
If this problem persists, a visit to your local Apple Store might be a good idea - but until then, please let the community here help. -
I have a mac book pro and have already downloaded adobe flash player. However when i go to watch a video it says "Blocked Plug In". But my adobe is already up to date. Can someone help me to fix this so i can watch videos?
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 7. Back up all data before making any changes.
Step 1
You might have to log out or reboot before a Flash update takes effect.
Step 2
In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
If you get a warning of a "blocked" or "outdated" plug-in, then from the menu bar select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch the browser.
If the warning persists, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 6
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 7
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 8
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them. -
hi . i have Intel based iMac. i erased whole hard disk. now it flashes folder icon with question mark... i have no internet or orginal dvd.... i want to clean install any mac osx..friend got mac book pro and osx in dmg format . what are my options?
On your friend's computer with an internet connection, log into the Mac App Store with your ID and download Yosemite from the Purchases section of the Mac App Store. The make a bootable USB install media using
http://liondiskmaker.com/
Then boot from that on your computer and install
You need an internet connection to install via Recovery mode -
Error Code: 34 Mac OSX 10.8.4 for Photoshop CC, Bridge CC, After Effects CC, and Flash CC
Hello,
So I am installing all the CC versions of the software and all but Photoshop, Bridge, After Effects, and Flash installed without a hitch. On those 4 programs I get the same error code: 34. I am able to install the CS6 variants of them without any problem and run it. Here is the error code:
Exit Code: 34
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s)
FATAL: Payload 'Camera Profiles Installer_8.1_AdobeCameraRawProfile8.0All 7.0.0.108 {D5BBDFC0-C716-46B1-8908-85B0EA49FFA1}' information not found in Media_db.
I have been unable to fix this on my own and with what I've found online. I'll list what I have done so far to try to fix this issue. I have tried to use the Adobe Creative Cloud Cleaner Tool but the issue is since PS, BR, AE, and FL won't install I can't clean them to try a fresh install. I tried installing the CS6 versions to see if it would dowload the 'Camera Profiles Installer_8.1".
Any help on fixing this ASAP would be much appreciated!
Thanks,
NBHey Guys I am experiencing the exact same iusse I spoke with adobe and they weren't able to solve the issue here's log.
I'm pasting the fatal errors from photoshop hope this helpful
06/18/13 12:02:45:614 | [FATAL] | | OOBE | DE | | | | 19669 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 12:02:46:615 | [INFO] | | OOBE | DE | | | | 19669 | - 1 fatal error(s), 0 error(s)
06/18/13 12:02:46:615 | [INFO] | | OOBE | DE | | | | 19669 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 12:13:17:103 | [FATAL] | | OOBE | DE | | | | 26756 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 12:13:18:104 | [INFO] | | OOBE | DE | | | | 26756 | - 1 fatal error(s), 0 error(s)
06/18/13 12:13:18:104 | [INFO] | | OOBE | DE | | | | 26756 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 12:20:13:772 | [FATAL] | | OOBE | DE | | | | 31392 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 12:20:14:774 | [INFO] | | OOBE | DE | | | | 31392 | - 1 fatal error(s), 0 error(s)
06/18/13 12:20:14:774 | [INFO] | | OOBE | DE | | | | 31392 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:07:14:983 | [FATAL] | | OOBE | DE | | | | 16841 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:07:15:984 | [INFO] | | OOBE | DE | | | | 16841 | - 1 fatal error(s), 0 error(s)
06/18/13 13:07:15:984 | [INFO] | | OOBE | DE | | | | 16841 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:19:33:315 | [FATAL] | | OOBE | DE | | | | 24315 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:19:34:316 | [INFO] | | OOBE | DE | | | | 24315 | - 1 fatal error(s), 0 error(s)
06/18/13 13:19:34:316 | [INFO] | | OOBE | DE | | | | 24315 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:21:06:794 | [FATAL] | | OOBE | DE | | | | 25240 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:21:07:796 | [INFO] | | OOBE | DE | | | | 25240 | - 1 fatal error(s), 0 error(s)
06/18/13 13:21:07:796 | [INFO] | | OOBE | DE | | | | 25240 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:21:30:440 | [FATAL] | | OOBE | DE | | | | 25537 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:21:31:441 | [INFO] | | OOBE | DE | | | | 25537 | - 1 fatal error(s), 0 error(s)
06/18/13 13:21:31:441 | [INFO] | | OOBE | DE | | | | 25537 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:47:18:185 | [FATAL] | | OOBE | DE | | | | 9822 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:47:19:186 | [INFO] | | OOBE | DE | | | | 9822 | - 1 fatal error(s), 0 error(s)
06/18/13 13:47:19:186 | [INFO] | | OOBE | DE | | | | 9822 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:47:58:563 | [FATAL] | | OOBE | DE | | | | 10207 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:47:59:565 | [INFO] | | OOBE | DE | | | | 10207 | - 1 fatal error(s), 0 error(s)
06/18/13 13:47:59:565 | [INFO] | | OOBE | DE | | | | 10207 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:48:24:091 | [FATAL] | | OOBE | DE | | | | 10483 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:48:25:092 | [INFO] | | OOBE | DE | | | | 10483 | - 1 fatal error(s), 0 error(s)
06/18/13 13:48:25:092 | [INFO] | | OOBE | DE | | | | 10483 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:54:20:032 | [FATAL] | | OOBE | DE | | | | 14779 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 13:54:21:034 | [INFO] | | OOBE | DE | | | | 14779 | - 1 fatal error(s), 0 error(s)
06/18/13 13:54:21:034 | [INFO] | | OOBE | DE | | | | 14779 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 14:15:39:774 | [FATAL] | | OOBE | DE | | | | 28845 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 14:15:40:775 | [INFO] | | OOBE | DE | | | | 28845 | - 1 fatal error(s), 0 error(s)
06/18/13 14:15:40:775 | [INFO] | | OOBE | DE | | | | 28845 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 14:27:33:665 | [FATAL] | | OOBE | DE | | | | 37134 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 14:27:34:666 | [INFO] | | OOBE | DE | | | | 37134 | - 1 fatal error(s), 0 error(s)
06/18/13 14:27:34:666 | [INFO] | | OOBE | DE | | | | 37134 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 14:49:31:860 | [FATAL] | | OOBE | DE | | | | 48667 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 14:49:32:862 | [INFO] | | OOBE | DE | | | | 48667 | - 1 fatal error(s), 0 error(s)
06/18/13 14:49:32:862 | [INFO] | | OOBE | DE | | | | 48667 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 16:05:56:669 | [INFO] | | OOBE | DE | | | | 16619 | - 0 fatal error(s), 2 error(s)
06/18/13 16:09:05:111 | [INFO] | | OOBE | DE | | | | 19310 | - 0 fatal error(s), 2 error(s)
06/18/13 16:29:47:953 | [FATAL] | | OOBE | DE | | | | 11765 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
06/18/13 16:29:48:954 | [INFO] | | OOBE | DE | | | | 11765 | - 1 fatal error(s), 0 error(s)
06/18/13 16:29:48:955 | [INFO] | | OOBE | DE | | | | 11765 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
Error Code: 34 Mac OSX 10.8.4 for Photoshop CC, Bridge CC, After Effects CC, and Flash CC -
I installed CS3 Design premium upgrade yesterday onto my new mac OS X Yosemite 10.10.1. You gave me a new serial number. I have been able to open Photoshop, Bridge, Dreamweaver and Flash. The Illustrator, Indesign and Acrobat applications are not in my applications folder although there are folders in there with those names containing associated items. How can this have happened and what can I do?
Janetc72338130 what happens if you try to reinstall Illustrator CS3, InDesign CS3, and Acrobat? What version of Acrobat are you installing?
-
I'm getting error messages when I download updates for lightroom and flash for the mac. can't figure out how to trouble shoot.
It sounds as if your browser and some of your apps are not color-managed. This is pretty typical. Even IE9 is only partially color-managed.
You can expect color-managed and non-color-managed applications to show you different things with the same images. How different will depend upon how different your monitor color profile is from the image's color profile.
For web publication and most general use, experts usually advise saving images with the sRGB profile. If such images, saved through the Save for Web & Devices function, look different to you than you expect, it may be that your input images have previously been saved in another color space.
You should really try to get your head around color-management by reading more on it. It can seem baffling and it's difficult to understand without some background. A quick web search turns up many overviews. Beware, though, even people writing articles sometimes don't fully understand it.
-Noel -
2012/13 MacBook Pro froze up, so I did a hard shut down. Now, when I try to start up, it makes 3 unusual beeps, then I get a white screen. After a couple minutes, a flashing file folder with a question mark appears and remains. What is wrong and what can I do to fix it.
Three beeps usually means a RAM or RAM slots problem. The Question Mark means there is no bootable system found.
A flashing question mark or globe appears when you start your Mac
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark or globe appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what
Here is an article that describes what it is supposed to do:
Startup Manager: How to select a startup volume
If no Volumes are shown, it is telling you there are no potentailly bootable Volumes attached. That means your boot drive has died or the bootable image on it is unrecognizable.
What Mac Pro ? by year, GHz, number of processors, screen size?
What Mac OS X ? -
I just booted my mac book pro and it is at a blue screen with a flashing folder with a question mark in the middle of it. How do I get out of it?
Click here and follow the instructions. If the computer was running Mac OS X 10.6.8 or earlier and you reach the third set of steps, insert a Mac OS X install disk.
(126818) -
I have the mac book air and when I turn it on its a light blue screen with a flashing folder with question mark on it. Any one know how to get past it?
The MBA is trying to tell you that it is not able to find a bootable system
Either the file is corrupt or access to the storrage has failed
I would start by seeing if it will boot with Command + R depressed -
I tried playing a you tube video, but received a message prompt to download the latest version of Adobe Flash Player. The link to Adobe stated that there are issues with MAC OS X 10.7 and Flash Player 10.3. The new version did not download. Any Suggestion
Hi Seattle
From Adobe site only!
flashplayer11_b1_install_mac_071311.dmg
Works fine.
Cheers Tomi -
Hello, I have a new Mac Book Pro and I am unable to get Adobe flash player to work. When I install it it says it has been installed. But where do I see the application that it is there?
Check your system preferences.
My copy of flash installed as a preferance pane.
If its there you will be able to check the current installed version and set preferences for flash and updating. -
hello, my 1st time here..after updates my mac yosemite my illustrator can't open. It ask me to install "legacy Java SE 6 runtime" it also affecting my dreamweaver and flash rest are fine. Im bought adobe creative suite 6 DWP. thanks
rezala,
You should be able to get round the issue altogether without the legacy version (and its security implications), by following this:
http://oliverdowling.com.au/2014/03/28/java-se-8-on-mac-os-x/
It is even more thoroughly described in this thread, see post #3 on by gator soup:
https://forums.adobe.com/thread/1706469 -
I have mac osX 10.7.1 lion google and flash is not working in safari
i have mac osx 10.7.1 lion google and flash no working in safari what to do ?
So you launch Safari and what? Provide a link to the google site that's not working for you. Update to the latest version of Flash Player. Make sure it's on in System Preferences>Flash Player.
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