Mac OS X Leopard - Utilities Applications

First, I hope I have posted in the right forum...apologies if not.
I have recently been troubleshooting some "freezing" problems on my Mac (i just upgraded to Leopard). I always am sure to repair my disk permissions, but I am curious what the "Erase" tab in the Disk Utility application does. Is it similar to defragging a PC? I have run a "Zero Out Deleted Files" but don't know if this will hurt or help my cause.
Background: My mac keyboard and mouse pad become inactive at random times and freeze up. This does not effect any applications that are running at the time, which I find bizarre. Also, my activity monitor spikes on and off the chart.
Thanks for your help.

Hi kwb - yep, right forum!
I am curious what the "Erase" tab in the Disk Utility application does. Is it similar to defragging a PC?
Yikes! No it isn't! Erase will do just that: erase your hard disk! Don't bother with Zero out deleted files, it is a security measure prior to selling your Mac.
Apple OS X does not require defragging, it does it by itself on the fly.
Have you recently switched to Macs? If so, the following may of interest to you:
Switching from Windows to the Apple OS - good advice from Apple:
http://www.apple.com/support/switch101/
and from a user:
http://www.myfirstmac.com/index.php/mac/articles/one-page-crash-course-in-switch ing-to-the-mac
Very useful tutorials on Macs here:
http://www.apple.com/findouthow/macosx/
Last but not least:
Learning how to use Apple OS X in 27 easy lessons!
http://www.apple.com/support/mac101/work/

Similar Messages

I just purchased Mac OSX Snow Leopard Software Version 10.6.3 before I install I would like to know if it will still keep my documents, etc? and not lose them?

I just purchased MAC OSX Snow Leopard Software update to Version 10.6.3. At present my MACBOOKPRO is Mac OS X Version 10.5.8. Since this is the first time I have purchased new software upgrade for my MACBOOKPRO I would like to know before installation if it will keep my documents, etc. intact or would it lose them? Appreciate any help?
Darci13

How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. To upgrade:
Purchase the Snow Leopard Retail DVD.
Boot From The OS X Installer Disc:
Insert OS X Installer Disc into the optical drive.
Restart the computer.
Immediately after the chime press and hold down the "C" key.
Release the key when the spinning gear below the dark gray Apple logo appears.
Wait for installer to finish loading.
E. If updating:
Download and install update(s)
Use Software Update, or
Download standalone updater(s).

I have a mac os 10.5.8, i want to upgrade to mac os snow leopard, can i keep all my files (documents, music on itunes) without backing up all the files first on a external device prior to the upgrade?

I have a mac os 10.5.8, i want to upgrade to mac os snow leopard, can i keep all my files (documents, music on itunes) without backing up all the files first on a external device prior to the upgrade?

I strongly advise against upgrading the OS without first making a backup. Were something to go wrong you would lose all your files without the backup. See:
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. To upgrade:
Purchase the Snow Leopard Retail DVD.
Boot From The OS X Installer Disc:
Insert OS X Installer Disc into the optical drive.
Restart the computer.
Immediately after the chime press and hold down the "C" key.
Release the key when the spinning gear below the dark gray Apple logo appears.
Wait for installer to finish loading.
E. If updating:
Download and install update(s)
Use Software Update, or
Download standalone updater(s).

Cannot upgrade from Mac OS X (10.4.11) with Mac OS X leopard upgrade DVD

I tried to install the Leopard today and I was unsuccessful. I was kept from proceeding to the initial install with a box that said Mac OS X cannot be upgraded to V 10.5 on your computer- Mac OS X v 10.4 or later cannot be found on your computer. At this point I can proceed and I had to quit. I brought my Macbook Pro last October just as the Leopard was being released. I purchased for a very small sum the Mac OS X Leopard Upgrade DVD but i used it today and no success. If anyone can assist me in this matter I would appreciate it. I am up to date with firmware and all other soft ware updates etc. I have also have v 10.5.1,2,3 in a folder ready to be added once I can install the my Leopard DVD

I posted a few weeks ago stating that I was unable to upgrade.
I ran Utilities and tried again to no avail.
I called Apple and they told me to backup everything and do a fresh install. Before doing that, I decided to see if the Leopard Upgrade DVD could see my backup because I created it so that it would be a bootable hard disk.
It did recognize my external disk, so I clicked on the Utilities application to see if it could see my hard disk and it couldn't. When I got back to the window that allowed me to select a hard disk, suddenly my internal hard disk appeared.
It worked, and now I'm using Leopard. I don't know if it's a workaround, but it was a lot better than deleting everything off of my computer, installing the new system, and copying it all back onto my internal hard disk.
I hope someone else will find out that this works for them...

Migrating from a Mini w/ Tiger to a Mac Pro w/ Leopard

Tomorrow FedEx should be delivering a Mac Pro that I got a sweet deal on via the Apple Refurbished Macs store online. I want to migrate the apps I have installed on a Mac Mini onto the Mac Pro so that I don't have to reinstall them, and I wouldn't mind having all my preferences and settings show up on the new Pro as well.
I went by the Apple store in Green Hills and they gave me a primer on using the Migration Assistant to get stuff from one machine to the other. I have a question from my notes:
I've written down that "the Pro will ask if I want to migrate from another computer - select the Mini" (which I'll have connected via Firewired).
Then it is going to ask something like "Files" or "Home Folder" -- and I neglected to note which is the proper choice.
Anybody familiar enough with this routine to be able to tell me which choice I'm supposed to make at that juncture?
Thanks,
--PS

Is your Mini an Intel or PPC model? If the latter I'd recommend against using Migration Assistant. See the following:
A Basic Guide for Migrating to Intel-Macs
If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate. Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
Rosetta supports "software that runs on the PowerPC G3 or G4 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
Classic Environment, and subsequently any Mac OS 9 or earlier applications
Screensavers written for the PowerPC
System Preference add-ons
All Unsanity Haxies
Browser and other plug-ins
Contextual Menu Items
Applications which specifically require the PowerPC G5
Kernel extensions
Java applications with JNI (PowerPC) libraries
See also What Can Be Translated by Rosetta.
In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior (pre 4.0 does not work, 4.1 required for Leopard), TechTool Pro (pre-4.5.1 versions do not work, 4.6.1 required for Leopard), SuperDuper (newest release), and Drive Genius work properly on Intel-Macs. The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries. Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
Additional links that will be helpful to new Intel-Mac users:
Intel In Macs
Apple Guide to Universal Applications
MacInTouch List of Compatible Universal Binaries
MacInTouch List of Rosetta Compatible Applications
MacUpdate List of Intel-Compatible Software
Transferring data with Setup Assistant - Migration Assistant FAQ
Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode or copying the critical contents to CD and DVD or an external hard drive will work better when moving from PowerPC to Intel Macs.
Basically the instructions you should follow are:
1. Backup your data first. This is vitally important in case you make a mistake or there's some other problem.
2. Connect a Firewire cable between your old Mac and your new Intel Mac.
3. Startup your old Mac in Target Disk Mode.
4. Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
4. Copy the following items from your old Mac to the new Mac:
In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
In your /Home/Library/ folder:
/Home/Library/Application Support/AddressBook (copy the whole folder)
/Home/Library/Application Support/iCal (copy the whole folder)
Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
/Home/Library/Keychains (copy the whole folder)
/Home/Library/Mail (copy the whole folder)
/Home/Library/Preferences/com.apple.mail.plist (* This is a very important file which contains all email account settings and general mail preferences.)
/Home/Library/Preferences/ copy any preferences needed for third-party applications
/Home /Library/iTunes (copy the whole folder)
/Home /Library/Safari (copy the whole folder)
If you want cookies:
/Home/Library/Cookies/Cookies.plist
/Home/Library/Application Support/WebFoundation/HTTPCookies.plist
For Entourage users:
Entourage is in /Home/Documents/Microsoft User Data
Also in /Home/Library/Preferences/Microsoft
Credit goes to another forum user for this information.
If you need to transfer data for other applications please ask the vendor or ask in the Discussions where specific applications store their data.
5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
Written by Kappy with additional contributions from a brody.
If you plan to migrate an entire user account, then you cannot be logged into a user account with the same name. You should create your first admin account using a different name from the one you will migrate. You can log into your old account after migration and delete the other account.

Mac OS X Leopard not working (grey screen with question mark appearing)

Hello. I have a Desktop Mac Running on Leopard (not Snow Leopard) and it gives me the grey screen with a question mark. It has been doing this for a month now, and i had to restart it holding the C key every time, and now it has stopped working. I am using a Logitech mouse and keyboard, and had a disk inserted so i cant insert the installation disk. What should i do?

You will have to reinstall OS X. Connect the original keyboard and mouse. Restart the computer and hold down the mouse button immediately after the chime. This should force the optical drive to eject the disc. Otherwise see the following:
Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this:
Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:
/usr/bin/drutil eject.
If this fails then try this:
Boot the computer into single-user mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.
Once the disc has been removed you can try to do the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

How do I update Mac OS X Leopard v10.5?

Is there a way to update Mac OS X Leopard v10.5 on my old MacBook? When I check for new software, it says there are no updates available. The updates available online require 10.6 or better.

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite- System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

HT1338 Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?

If you look at the User Tips tab, you will find a write up on just this subject:
https://discussions.apple.com/docs/DOC-4053
The subject of buying/selling a Mac is quite complicated. Here is a guide to the steps involved. It is from the Seller's point of view, but easily read the other way too:
SELLING A MAC A
Internet Recovery, and Transferability of OS & iLife Apps
Selling an Old Mac:
• When selling an old Mac, the only OS that is legally transferable is the one that came preinstalled when the Mac was new. Selling a Mac with an upgraded OS isn't doing the new owner any favors. Attempting to do so will only result in headaches since the upgraded OS can't be registered by the new owner. If a clean install becomes necessary, they won't be able to do so and will be forced to install the original OS via Internet Recovery. Best to simply erase the drive and revert back to the original OS prior to selling any Mac.
• Additionally, upgrading the OS on a Mac you intend to sell means that you are leaving personally identifiable information on the Mac since the only way to upgrade the OS involves using your own AppleID to download the upgrade from the App Store. So there will be traces of your info and user account left behind. Again, best to erase the drive and revert to the original OS via Internet Recovery.
Internet Recovery:
• In the event that the OS has been upgraded to a newer version (i.e. Lion to Mountain Lion), Internet Recovery will offer the version of the OS that originally came with the Mac. So while booting to the Recovery Disk will show Mountain Lion as available for reinstall since that is the current version running, Internet Recovery, on the other hand, will only show Lion available since that was the OS shipped with that particular Mac.
• Though the Mac came with a particular version of Mac OS X, it appears that, when Internet Recovery is invoked, the most recent update of that version may be applied. (i.e. if the Mac originally came with 10.7.3, Internet Recovery may install a more recent update like 10.7.5)
iLife Apps:
• When the App Store is launched for the first time it will report that the iLife apps are available for the user to Accept under the Purchases section. The user will be required to enter their AppleID during the Acceptance process. From that point on the iLife apps will be tied to the AppleID used to Accept them. The user will be allowed to download the apps to other Macs they own if they wish using the same AppleID used to Accept them.
• Once Accepted on the new Mac, the iLife apps can not be transferred to any future owner when the Mac is sold. Attempting to use an AppleID after the apps have already been accepted using a different AppleID will result in the App Store reporting "These apps were already assigned to another Apple ID".
• It appears, however, that the iLife Apps do not automatically go to the first owner of the Mac. It's quite possible that the original owner, either by choice or neglect, never Accepted the iLife apps in the App Store. As a result, a future owner of the Mac may be able to successfully Accept the apps and retain them for themselves using their own AppleID. Bottom Line: Whoever Accepts the iLife apps first gets to keep them.
SELLING A MAC B
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
B. Clone to an external drive using using Carbon Copy Cloner.
1. Open Carbon Copy Cloner.
2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

I lost my ability to use Microsoft Offic for Mac, when I upgraded my MAC from Snow Leopard to Mountain Lion! HELP!

HELP !
After I upgraded my operating system on my mac, (from Snow Leopard (10.6 ? ) to Mountain Lion (10.8.2), virtually ALL of my documents (recipes, update logs, information of untold things), have been denied to me with my Microsoft Word for Mac (which I have used since I purchased my mac in Aug.2008).
      I now get a window that tells me "You can't open the application "Microsoft Word" because PowerPC applications are no longer supported." (Needless to say, I cannot use Excel or anything else, either!)
      Yet, I can still access them, fully (read and even print fro them), individually, by dragging a file into my PREVIEW program!
      What gives?
      I am not a savvy programmer, nor do I confess to somehow being warned that this might happen when I upgraded my operating system.
     Is there any reasonable (easier?) way to continue the use of these (to me) very important files? I only upgraded because I upgraded my iPhone to a 4S and wanted everything to conform to siimilar circumstances!
     What can I DO?

You need to upgrade your copy of MS Office. You're using a version that is 8 years old (at least). You can buy Office 2011, which will work. You could also get a copy of Pages from the App Store, which is cheaper and will open Word files (though not perfectly). Or you could get a free Office clone, like OpenOffice or LibreOffice.

MAC OSX SNOW LEOPARD 10.6.3 current version INTEL(R) CORE(TM)2 DUO 2.4 GHZ ,4GB RAM, 250 GB HDD compatible OS Version Clarification

Hi Friends,
                 I have Macbook Pro 14 Inch INTEL(R) CORE(TM)2 DUO 2.4 GHZ ,4GB RAM, 250 GB HDD, unable to login into MAC OSX Snow Leopard 10.6.3 Version but with Boot Camp i can login into Windows 7 Home Premium, so i would like to clean the HDD and install NEW Version MACINTOSH OS, Which of the Latest OS perfectly workout to install in my MACBOOK PRO, I didnot have LAPTOP Backup disc......

Check that your computer is compatible with Mountain Lion/Mavericks.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
our Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
8 GB or more of available space
If your computer isn’t compatible, you might be able to upgrade to Lion.
Computer Compatibility - Lion                       Lion
Check to make sure your applications are compatible. PowerPC applications are no longer supported after 10.6.
Application Compatibility
Applications Compatibility (2)

How do I transfer files from mac with snow leopard to a new retina display mac

What is the easiest way to transfer files from my old mac(2008) snow leopard to my new retina display mac book pro?

Easiest? Well there is some sort of wireless transfer thing, but I hear it takes FOREVER like several days and it's glitchy.
The Retina doesn't have a Firewire port I believe, so Target Disk Mode is out, unless you have a adapter and I don't know how well that will work out. Cost another $30 for the adpatper I bet.
The likely most easiest?
Run down to any computer or office store and pickup a powered external USB hard drive that's the same size or larger then the old Mac's boot drive.
Boot the old Mac and download Carbon Copy Cloner.
(or use the TimeMachine if it asks, but it takes a reallly long time and if there are problems, then it's harder to recover files from)
Format the external drive in Disk Utility with Partition: option GUID and OS X Extended Journaled (default setting)
Use CCC to clone OLD A boot drive to External Drive B, takes about a few hours depending how much stuff you have.
Hook up drive to new Mac, (either clone or TimeMachine drive)
Use the free Migration Assistant in your Application Utility folder to transfer over, but creates a new user account (you can later delete one)
Or if you haven't set up the new Mac yet, when you do set it up during that process, you can transfer from the External Drive B and it won't have the account you set the machine up with naturally just uses the ones from the clone or TimeMachine drive.
Once your fine and dandy on the new machine, then Disk Utility erase and use the external USB to create either a bootable clone with CCC or a TimeMachine drive for backup.
Since you need a backup drive anyway, this method is better and happens to be reliable and easy.
Most commonly used backup methods

Lightroom 2.1 freezes when using new Gradient tool. (Mac 10.5 Leopard)

In the Develop Module, when I click the Gradient tool and apply it to an image, the "Beach Ball" appears and program freezes. When I go to "force Quit" the application, I see: Lightroom (Not Responding).
Running on IMac 24", 2.4 intel, 2GB Ram.

I took the plunge and while I've only edited a small series of images - 2.1 RC appears to be usable - thank you, Adobe engineers. I haven't gone hunting bugs, but previously the bugs were hunting me. More like ambushing at every mouse click.
I wanted to quickly mention that this forum has some seriously trigger-happy Adobe defenders. I realize that there are annoying know nothings out there, that don't run well maintained systems and blame the first hiccup on Adobe, Apple, MS or whoever. But sometimes the code is bad. I was pretty unhappy after paying the upgrade and getting what I felt was a useless beta, but the sting in the tail was the pushback on the forum. I don't spend enough time here to know the regulars from the visitors, so maybe it's just the usual wacko brand loyalists dropping by.
Recap: 2 Macs running latest Leopard and LR1 with no probs. Loaned Adobe some $ so they could develop some software while I upgraded to LR2. Beachballs started raining down on me, I troubleshooted on one system, everything short of a system reinstall, LR2 still useless on both. Downgraded to LR 1.4 so I could deliver work to clients. After reading this thread I installed 2.1 RC and no more beachballs on both systems. I feel pretty comfortable on where to assign hiccup blame. I'm blaming myself too, for upgrading. Adobe isn't getting a dime from me for CS4 or LR3 unless Apple 'upgrades' me into it. Stability over features, ALWAYS.

CS4 Crashes On Startup [Mac OS X Leopard]

I am on a macbook using Mac OS X Leopard. I have used Dreamweaver successfully on this computer before. Here is a list of everything I have tried:
Verify Disk via Disk Utility
Repair Disk via Disk Utility
Verify Disk Permissions via Disk Utility
Repair Disk Permissions via Disk Utility
Uninstalled Dreamweaver/Reinstalled Dreamweaver
Went through the motions of This Thread at Adobe Forums >> Dreamweaver >> Dreamweave >> Dreamweaver F.A.Q. >> Discussions
Went through the motions of This Thread at Adobe Forums >> Dreamweaver >> Dreamweaver >> Discussions
Went through the motions of This Thread at HighDots Forums >> Adobe / Macromedia >> Macromedia Dreamweaver >> Dreamweaver CS4 Unexpectedly Quit
Ran ClamXav for viruses
I've also checked if it works on my other User on this computer, and it didn't. That user is admin and is rarely used, intended as a fail-safe user.
I'm worried this is actually a Hardware issue, but I haven't had any issues with any other programs.
Does someone have any other suggestions?
I haven't called adobe support, but I'm thinking that may be my only option. I'm just hoping someone can help me solve this, to save me the time and effort.
I have attached the latest crash report to this thread.

Hi 1mind1,
I'm sorry you had to pay for this advice. I spoke to Adobe at launches of CS5.and CS5.5, as the problem was still happening. I was finally told that how I named the hard drive affected the program. I use '|' in the volume name, which Dreamweaver does not understand, so it crashes. It has something to do with the Dreamweaver is written in, and JavaScript.
In the end, I chose to use different programs, and now that Wordpress is around, this is satisfactory enough. I also did not like that I needed to change the name of my volume for Dreamweaver to work, when it doesn't affect any other application.
I don't remember if trashing the Application Support folder worked. I think it didn't. But I guess you must have been having the same problem but for a different reason.
Anyway, old news now. Even when working, Dreamweaver didn't operate in a way I understood. I guess I like how InDesign can make web pages, but I know this not very efficient. For me, though, it is satisfactory for my purposes if I am not using Wordpress.
I vouch for getting g your cash back. I hope someone at Adobe accepts this, as they technically gave you the wrong answer for the problem.
Regards,
FREDERICK MALOUF | PRODUCER | ADVENTUREFILM.ORG | +61403993699

My Mac has Snow Leopard 10.5.8. I want to install Mtn. Lion. Apple says I first need to install SL 10.6.8 and that it'll be available at Software Updates. It isn't. Now what?

My Mac has Snow Leopard 10.5.8. I want to install Mtn. Lion. Apple says I first need to install SL 10.6.8 and that it'll be available at Software Updates. It isn't (and I've installed every software update I can pull up.) Now what?

10.5.8 is Leopard. 10.6.x is Snow Leopard.
Upgrading to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

Upgrading to Mac OS X Leopard on MacBook Pro

I am running Mac OS X Leopard on MacBook Pro. What is the best way to upgrade to Mac OS X Mountain Lion? Should I purchase both Snow Leopard and Lion or just Snow Leopard?

Repeats some of the above.
Upgrade to Mountain Lion.
Upgrade to Snow Leopard, then update to 10.6.8      Snow Leopard Purchase                         Mac OS 10.6.8 Combo Updater
Check that you computer is compatible with Mountain Lion.
To check the model number hold down the option/alt key, go to the Apple menu and select System information.
iMac (Mid 2007 or newer) model number 7,1 or higher
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
MacBook Air (Late 2008 or newer) model number 2,1 or higher
Mac mini (Early 2009 or newer) model number 3,1 or higher
Mac Pro (Early 2008 or newer) model number 3,1 or higher
Xserve (Early 2009) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space
Model Numbers                  Computer Compatibility - Apple
Check to make sure your applications are compatible.         Application Compatibility
If you have applications that you want to use that aren't compatible, you can retain Snow Leopard and create a new partition to install Mountain Lion on.
If your computer isn't compatible, you might be able to upgrade to Lion.        Computer Compatibility - Lion
If you can/do upgrade, I recommend you make a copy of the installer and move it out of your Applications folder. The installer self-destructs. The copy will keep you from having to download the installer again.

Mac OS X Leopard - Utilities Applications

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