MAC OS X Lion blacked out tells me to restart!

This has happened to me too many times! I'm getting VERY frustrated. I log on to my iMac that was bought in 2010 and 5 minutes in, it randomly greys out and says I need to restart my computer. GET YOUR ACT TOGETHER APPLE! Please! does anyone know why this is happpening or how I can contat Apple without going trough their extremly tedious "express" lane?
Thanks in advance,
Tim

Hi,
Sorry, I'm just a bit agitated at the moment,
here is the report:
Fri Apr 20 10:42:54 2012
panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff8000557774, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000000100000, CR4: 0x00000000000206e0
RAX: 0x0000000000000000, RBX: 0x0000000000000008, RCX: 0x0000000000000020, RDX: 0xffffff80036b9790
RSP: 0xffffff807f96af10, RBP: 0xffffff807f96af10, RSI: 0xffffff800b5de2a0, RDI: 0x0000000000000008
R8: 0xffffff807f96aee8, R9: 0x00000000212aa978, R10: 0x0000000000000000, R11: 0xffffff807f423700
R12: 0x0000000000000246, R13: 0xffffff807f96af10, R14: 0x0000000000000010, R15: 0xffffff807f96b020
RFL: 0x0000000000010282, RIP: 0xffffff8000557774, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000008, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807f96abd0 : 0xffffff8000220702
0xffffff807f96ac50 : 0xffffff80002c266d
0xffffff807f96adf0 : 0xffffff80002d7a1d
0xffffff807f96ae10 : 0xffffff8000557774
0xffffff807f96af10 : 0xffffff7f8110142b
0xffffff807f96af60 : 0xffffff8000344daa
0xffffff807f96b070 : 0xffffff80003c329d
0xffffff807f96b2e0 : 0xffffff80003cae19
0xffffff807f96b380 : 0xffffff80003cb30e
0xffffff807f96b570 : 0xffffff80003c8537
0xffffff807f96bbc0 : 0xffffff80003bd9be
0xffffff807f96bc10 : 0xffffff80003bf505
0xffffff807f96bdb0 : 0xffffff80003bf67d
0xffffff807f96bdd0 : 0xffffff8000361f10
0xffffff807f96be00 : 0xffffff8000346860
0xffffff807f96be90 : 0xffffff8000341221
0xffffff807f96bec0 : 0xffffff8000345b86
0xffffff807f96bf60 : 0xffffff8000340e79
0xffffff807f96bfb0 : 0xffffff8000820057
      Kernel Extensions in backtrace:
         com.eltima.ElmediaPlayer.kext(1.0)[B9CBA7AD-5027-7325-7145-E860E49C0C58]@0xffff ff7f81100000->0xffffff7f81102fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11D50
Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: ******************************
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 161516672795
last loaded kext at 36033393703: com.trendmicro.kext.KERedirect          1.0.0 (addr 0xffffff7f81e47000, size 24576)
last unloaded kext at 132446463792: com.apple.driver.AppleUSBUHCI          4.4.5 (addr 0xffffff7f80a7f000, size 65536)
loaded kexts:
com.trendmicro.kext.KERedirect          1.0.0
com.trendmicro.kext.filehook          1.1.0
com.eltima.ElmediaPlayer.kext          1.0
com.apple.driver.AppleHWSensor          1.9.4d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleBluetoothMultitouch          66.6
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AppleMCCSControl          1.0.26
com.apple.kext.ATIFramebuffer          7.1.8
com.apple.driver.AppleHDA          2.1.7f9
com.apple.ATIRadeonX3000          7.1.8
com.apple.driver.AppleMikeyDriver          2.1.7f9
com.apple.driver.AGPM          100.12.42
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.5d4
com.apple.driver.AppleLPC          1.5.3
com.apple.driver.AppleBacklight          170.1.9
com.apple.driver.AppleIRController          312
com.apple.driver.AppleUSBCardReader          3.0.1
com.apple.iokit.SCSITaskUserClient          3.0.3
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.driver.AppleFWOHCI          4.8.9
com.apple.iokit.IOAHCIBlockStorage          2.0.1
com.apple.driver.AppleUSBHub          4.5.0
com.apple.driver.AirPort.Atheros40          503.60.3
com.apple.iokit.AppleBCM5701Ethernet          3.0.8b2
com.apple.driver.AppleEFINVRAM          1.5.0
com.apple.driver.AppleAHCIPort          2.2.0
com.apple.driver.AppleUSBEHCI          4.5.8
com.apple.driver.AppleRTC          1.4
com.apple.driver.AppleACPIButtons          1.4
com.apple.driver.AppleHPET          1.6
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.4
com.apple.driver.AppleAPIC          1.5
com.apple.driver.AppleIntelCPUPowerManagementClient          167.3.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.1
com.apple.driver.AppleIntelCPUPowerManagement          167.3.0
com.apple.driver.AppleBluetoothHIDKeyboard          152.3
com.apple.driver.AppleHIDKeyboard          152.3
com.apple.kext.triggers          1.0
com.apple.driver.AppleMultitouchDriver          220.62.1
com.apple.driver.IOBluetoothHIDDriver          4.0.3f12
com.apple.iokit.IOBluetoothSerialManager          4.0.3f12
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.driver.DspFuncLib          2.1.7f9
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.kext.ATI5000Controller          7.1.8
com.apple.kext.ATISupport          7.1.8
com.apple.iokit.IOFireWireIP          2.2.4
com.apple.driver.AppleHDAController          2.1.7f9
com.apple.iokit.IOHDAFamily          2.1.7f9
com.apple.iokit.IOSurface          80.0
com.apple.iokit.IOAudioFamily          1.8.6fc6
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.ApplePolicyControl          3.0.16
com.apple.driver.AppleSMC          3.1.1d8
com.apple.driver.IOPlatformPluginFamily          4.7.5d4
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleGraphicsControl          3.0.16
com.apple.driver.AppleBacklightExpert          1.0.3
com.apple.iokit.IONDRVSupport          2.3.2
com.apple.iokit.IOGraphicsFamily          2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController          4.0.3f12
com.apple.iokit.IOBluetoothFamily          4.0.3f12
com.apple.iokit.IOUSBHIDDriver          4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.3
com.apple.iokit.IOUSBMassStorageClass          3.0.1
com.apple.driver.AppleUSBMergeNub          4.5.3
com.apple.driver.AppleUSBComposite          4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.3
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.7
com.apple.iokit.IOCDStorageFamily          1.7
com.apple.iokit.IOFireWireFamily          4.4.5
com.apple.driver.XsanFilter          403
com.apple.iokit.IOAHCISerialATAPI          2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.3
com.apple.iokit.IOUSBUserClient          4.5.8
com.apple.iokit.IO80211Family          412.2
com.apple.iokit.IOEthernetAVBController          1.0.0d5
com.apple.iokit.IONetworkingFamily          2.0
com.apple.iokit.IOAHCIFamily          2.0.7
com.apple.driver.AppleEFIRuntime          1.5.0
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOUSBFamily          4.5.8
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          331.3
com.apple.iokit.IOStorageFamily          1.7
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.4
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.4

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