Mac OS X Lion Installation via App Store
I have a 13" MBP with Snow Leopard (10.6.8) and have downloaded Mac OS X Lion from the app store (I had purchased it about a year ago). However, I am not able to begin installation after the download finished. I can see OS X Lion under "Purchases" but there is no "Install" button available. All I see is a grayed out "Downloaded" button. Do I have to upgrade to OS X Mountain Lion in order to proceed? I would appreciate any help on installing the already downloaded Mac OS X Lion.
Thanks!
Welcome to the Apple Support Communities
As you have downloaded OS X Lion, you should find the OS X Lion installer on the Dock, so press it and follow the steps. If you don't see it, open Finder, select Applications on the sidebar and open Install Mac OS X Lion. If you can't see it, disconnect all peripherals, press Command and Space keys to access to Spotlight, type "Install Mac OS X Lion" and open the installer
Similar Messages
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Do i have to re-purchase Mac OS X Lion from the App store to download it to my MacBook as well?
I recently purchased Mac OS X Lion for my iMac from the App Store and was wondering if I have to re-purchase the product to be able to also put it on my MacBook. When I sign into the App Store on my MacBook it says "Install" next to the Mac OS X Lion Title and does not ask me to purchase again.
Need help.You can install it on as many computers that you personally own. Each computer must have Snow Leopard installed and log into the App Store using the same Apple ID used to purchase Lion. Hold down the OPTION key and click on the Purchases icon in the App Store toolbar. You will see an active Install button to the right of the original Lion purchase entry.
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Mountain Lion update via App Store is stuck. Suggestions?
I backed up my system and proceeded to update my late-2011 MBP from 10.8.1 to 10.8.2 via the App Store. The installation has been hung on "Installing OS X Update" for at least 30 minutes with no movement of the progress bar. Do I let it sit overnight? Do I force a shutdown and restart to see what I have? Any suggestions would be appreciated. This is neew territory for me, I've been lucky and never really had an OS update issue, all the way from 10.0. Thanks!
DarthI would shut it down, reboot and see what you've got. If it didn't take then try it again from the Apple > Software Update.
If the same thing happens a second time then go to the below link and install the update from there;
http://support.apple.com/kb/DL1580 -
I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?
Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest models capable of running 10.8:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
(75909) -
when I start my laptop it loads a third of the way and shuts down automaticallyI've tried to safe boot, repairing discs and clearing RAM but nothing has worked. basically I've come to the final step of having to a erase my hard drive and reinstall mountain lion however Apple support suggest that I install from a disc however I installed mountain lion from the App Store. can anyone help me go about this?
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
afyer updating to yosemite aperture, pages, numbers and keynote won't open
i have tried updating them via app store only be told they aren't authorised on this account, they were bought and installed with this mac and there has never been a problem updating before so why now?
this is the fourth time i have had to type this question out. what a terrible lay out for a support section!this is the fourth time i have had to type this question out. what a terrible lay out for a support section!
You aren't likely to get an answer with that type of attitude. BTW, you are not contacting Apple on these forums. We are all volunteer end users just like you. If you want support, then call AppleCare and you can get one-on-one assistance. -
I have a laptop (2010) with Lion OS and tried to install Mavericks and part way through the installation it quit and reverted back to Lion and the app store doesn't let me download Mavericks again. How can I resolve this?
Is your data backed up?
Are you running any non-Apple system optimization tools? -
Lion is going to be available via app store for download. Will it be possible to burn a dvd image from that?, Lion is going to be available via app store for download. Will it be possible to burn a dvd image from that?
Possibly. See this Web page.
By the way, you seem to have been misled by the poor field labeling of this forum software into trying to type your entire post into the "subject" field. Next time you might want to type just a short summary of your post into that field. -
I updated my mac 10.8 to mavericks but after installation the app store ask for the same software update again..i have a slow connection..i cannot install it again and again..what should i do?
In case you are not aware, Mavericks requires a high speed broadband connection.
In the event you need to restore or repair the starutp disk, OS X Recovery also requires a broadband connection as noted here > About OS X Recovery
You can check your download speed here > Speedtest.net
15Mbps or less, you may not be able to install Mavericks or use OS X Recovery. -
I upgraded the OS on my iMac to Lion from the App store; and after installation, it restarted and now the operating system won't start up.... it keeps displaying the apple/folder with a question mark and a circle with a line through it! Please help!
Try starting up with your Snow Leopard DVD and see if the disk can be repaired. Once you are at the installer screen go to the Utilities Menu and choose Disk Utility and choose repair disk. You might also want to try Diskwarrior.
Hope this helps.
Ben -
Just installed Mac OS X 10.8.5 on a Mac Pro 2010 platform.
The App Store shows there is an upgrade, so I click the download button.
After about 2 hrs the process stops and an Error (102) appears on the screen.
Any idea what goes wrong?
THXahstephen wrote:
Thank you for the response.
The upgrade I'm interested is for OS X v.10.8.5...
...The App Store page shows 2 different upgrades:
Mountain Lion (10.8.5) Software Upgrade, and
Yosemite FREE upgrade
If the App Store is showing 10.8.5 as an update, what do you currently have installed? The final update to Mountain Lion was 10.8.5, and since the basic OS installation of Mountain Lion is no longer offered in the App Store, that would suggest you're currently at an earlier version of Mountain Lion - 10.8.x where x=less than 5. If that's the case, I'd suggest getting the 10.8.5 update. There is also a Supplemental Update for 10.8.5 and that may be what the App Store is offering. -
I want to upgrade my 2006imac with 3GB ram but mountain lion requires 4gb. Can I purchase mountain lion in the app store and it will install lion or will it just charge me $20 for an OS I can't use?
A 2006 iMac cannot run Mountain Lion at all. Mountain Lion only requires 2 GB of RAM, but your model has a video controller which doesn't support features required by Mountain Lion, so Mountain Lion does not support your model. The earliest iMac which can run Lion is the mid 2007 model (aluminium body). A full list of supported models is available here.
If you attempt to buy Mountain Lion in the App Store using your 2006 iMac, the sale will not proceed and you will get an error message saying you cannot purchase Mountain Lion because it is not compatible with your computer. You will not be charged.
If you are currently running Snow Leopard and want to upgrade to Lion, but didn't already purchase Lion (e.g. for use on another computer), it is apparently possible to place a special order for Lion via a telephone call to Apple Customer Support. (I say "apparently" because there have been reports that Apple told some people this was the correct solution, but early attempts to place an order were refused with Apple Support claiming they weren't selling Lion at all. I think this was a temporary situation and it should be resolved by now.) There are links to support telephone numbers here.
Apple will charge you the standard retail price for Lion (e.g. US$29.99 in the US) and supply you with a "redeem code" for the App Store. That is entered by going to the Featured category in the toolbar, and clicking Redeem under the Quick Links heading on the right side. Once your code is redeemed, Lion will be added to the list of purchases for your Apple ID, and you can download and install it.
If you had already bought Lion for use on another computer, you can re-download it from the Purchases list in App Store, but there might be a couple of catches:
1. Some people have found that Lion was added to their list of hidden purchases. You need to unhide it first. Do this by going to your Account page (under Quick Links, or "View My Account" under the Store menu in the menu bar). If you have hidden purchases, there will be a "View Hidden Purchases" link, and from there you can unhide Lion.
2. If you are running Lion and want to redownload the installer on that computer, you may need to hold down the Option key when clicking on the Purchases heading in the toolbar, to enable the download button for Lion. -
All,
I'm trying to download Lion from the App Store to make a bootable external hard drive. My concern is that the app store gives me a warning: "OS X 10.8 is already installed on this computer. Are you sure you want to download OS X 10.7?"
I'm not sure what this means and I would prefer not to risk erasing my current operating system. Does anyone have an idea?
Thank you in advance.Futhermore, I can't believe that the App Store allows you to download OS X Lion while you are in OS X Mountain Lion, because normally the App Store gives an error because you are running a newer Mac OS X.
If you just download OS X Lion, you won't lose OS X Mountain Lion, because just the installer will be downloaded onto the Applications folder. When the download finishes, the installer will show up, so close it, and use Lion Diskmaker to create an external drive with OS X Lion > http://liondiskmaker.com
As you are running OS X Mountain Lion, I recommend you to make an external drive with OS X Mountain Lion instead, if you can. That's because probably you will want to reinstall OS X Mountain Lion and not Lion -
I have an iMac 2.8GHz Intel Core i7 (17Gb free)
I downloaded OSX Lion from the App Store overnight however software version shown is 10.6.8 - why isnt it showing 10.7??
I cant see a PKG to be installed
The App Store shows that it has been installed
Everything looks the same as it did yesterday
No obvious files in the Downloads folder
I know its a while since I have done anything on this scale to the OS so obviously I've done something wrong
Any ideas??
JohnIf you downloaded overnight, are you sure you did the install? You should have the installer in the downloads folder and click on that and see if it installs.
If not, go to the app store and your purchases and see if you can download again and then install.
The About this Mac should show version 10.7.2 if you have installed Lion. -
Can't update iPhoto via App Store
I've tried updating iPhoto via App store, and it tells me to sign into the account I used to purchase it. I never purchased iPhoto. It came with my Mac, and I remember clicking "accept purchases" when I was setting it up. Now this button disappeared, and I can't update any of the iLife apps. Ironically, I can't even buy a new iPhoto, because the App Store says it is installed, but it does not appear in my purchases list. Tried reinstalling Lion and it tells me that my ID was not used to purchase iOS X Lion. I don't want to call Apple, since they charge me for calls I make. What can I do?
You need to contact App Store support. They are the only people who can help you with this. There's a link on the right hand side of the App Store window
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