Mac os x unexpectedly quit after going to sleep
Running Mac OS X 10.5.8, the main software changes have been installing new software for a Netgear Wireless Router, and deleting two programs, Cisco Clean Access Client for a network I no longer will use, and the MotoCast app for the Android phone.
The following is the error message I recieved:
Interval Since Last Panic Report: 749 sec
Panics Since Last Report: 1
Anonymous UUID: 07793E90-A7A9-4029-B187-ACEB4CFAEEC4
Mon Jun 3 22:44:33 2013
panic(cpu 0 caller 0x001AB0FE): Kernel trap at 0x0010215e, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0xbf180000, CR3: 0x01177000, CR4: 0x00000660
EAX: 0xbf180000, EBX: 0x00000003, ECX: 0x00000001, EDX: 0x00000000
CR2: 0xbf180000, EBP: 0x2e613928, ESI: 0x00040a80, EDI: 0x23f6500c
EFL: 0x00010803, EIP: 0x0010215e, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000002
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x2e613738 : 0x12b4c6 (0x45f91c 0x2e61376c 0x13355c 0x0)
0x2e613788 : 0x1ab0fe (0x469a98 0x10215e 0xe 0x469248)
0x2e613868 : 0x1a1713 (0x2e613880 0x2e61388c 0x2e613928 0x10215e)
0x2e613878 : 0x10215e (0xe 0x48 0x10 0x10)
0x2e613928 : 0x144d66 (0x23f65000 0x1 0x40a80 0x0)
0x2e6139d8 : 0x408b49 (0x23f65000 0x23f75000 0x2e613d04 0x409f7d)
0x2e613d28 : 0x1b31bc (0x4f9120 0x2e613d48 0x2e613d78 0xcdd922)
0x2e613d48 : 0x1b40e7 (0x2e613d98 0x2 0x0 0x2e613d78)
0x2e613d78 : 0x1b3308 (0x1b318b 0x2e613d98 0x2e613da8 0x3f36a7)
0x2e613da8 : 0x86cffe (0x86ce50 0x3 0x246 0x131e9a)
0x2e613dc8 : 0x86144c (0x3e54800 0x2 0x0 0x3ef2780)
0x2e613de8 : 0x43a8a9 (0x3ef2900 0x53d848 0xffffffff 0x0)
0x2e613e38 : 0x44cb7f (0x3e54800 0x4a78d4 0x2e613e68 0x461a540)
0x2e613e88 : 0x41acd1 (0x3ecbb00 0x4 0x1d 0x2)
0x2e613ec8 : 0x41ad93 (0x3ecbb00 0x0 0x1 0x3e68780)
0x2e613ee8 : 0x42174c (0x3ecbb00 0x461d6c0 0x0 0x0)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleACPIPlatform(1.2.5)@0x860000->0x89dfff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x59d000
dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x5ae000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9L30
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: MacBook4,1 (Mac-F22788A9)
System uptime in nanoseconds: 805305974484
unloaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last unloaded 237674615204
loaded kexts:
com.Cvnt.driver.CvntDriver 1.5
com.Cvnt.nke 2.0
com.apple.driver.InternalModemSupport 2.4.0 - last loaded 24079609804
com.apple.iokit.IOBluetoothSerialManager 2.1.9f10
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleHDAPlatformDriver 1.7.1a2
com.apple.driver.AppleHWSensor 1.9d0
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.1a2
com.apple.driver.AppleHDA 1.7.1a2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.Dont_Steal_Mac_OS_X 6.0.3
com.apple.driver.SMCMotionSensor 2.1.1d2
com.apple.driver.AppleIntelGMAX3100 5.4.8
com.apple.driver.AppleGraphicsControl 2.8.15
com.apple.driver.AppleIntelGMAX3100FB 5.4.8
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.driver.AppleIRController 113
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a17
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleBacklight 1.6.0
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.CSRUSBBluetoothHCIController 2.1.9f10
com.apple.driver.AppleUSBMergeNub 3.5.2
com.apple.driver.AppleUSBTrackpad 1.7.4f1
com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1
com.apple.driver.AppleUSBTCKeyboard 1.7.4f1
com.apple.driver.CSRHIDTransitionDriver 2.1.9f10
com.apple.driver.USBCameraFirmwareLoader 1.0.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.driver.AppleIntelPIIXATA 2.0.1
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOUSBUserClient 3.5.2
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.driver.AirPortBrcm43xx 367.91.22
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.iokit.AppleYukon2 3.1.13b2
com.apple.driver.AppleUSBUHCI 3.5.2
com.apple.driver.AppleSmartBatteryManager 158.10.5
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.8.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.driver.AppleSMC 2.3.1d1
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.AppleUSBBluetoothHCIController 2.1.9f10
com.apple.iokit.IOBluetoothFamily 2.1.9f10
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOUSBFamily 3.5.2
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6
Any help I could get would be greatly appreciated!
Hello again. I uninstalled Covenant Eyes thinking that would solve the problem, and was having varying luck with getting the computer to wake up from sleeping, but now it is crashing again when trying to wake from sleep. The wake it has the most trouble with is when it goes to sleep due to being idle, and less so from putting it to sleep or closing the lid. The following is the report I got:
Interval Since Last Panic Report: 27632 sec
Panics Since Last Report: 4
Anonymous UUID: 07793E90-A7A9-4029-B187-ACEB4CFAEEC4
Sun Jun 9 00:38:54 2013
panic(cpu 0 caller 0x001AB0FE): Kernel trap at 0x00101e8d, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00018000, CR3: 0x00d1b000, CR4: 0x00000660
EAX: 0x00052901, EBX: 0x00018000, ECX: 0x000529c9, EDX: 0x2ee50d41
CR2: 0x00018000, EBP: 0x341cf9fc, ESI: 0x2eea370a, EDI: 0x00000318
EFL: 0x00010016, EIP: 0x00101e8d, CS: 0x00000008, DS: 0x03e30010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x341cf818 : 0x12b4c6 (0x45f91c 0x341cf84c 0x13355c 0x0)
0x341cf868 : 0x1ab0fe (0x469a98 0x101e8d 0xe 0x469248)
0x341cf948 : 0x1a1713 (0x341cf960 0x454fa 0x341cf9fc 0x101e8d)
0x341cf958 : 0x101e8d (0xe 0x530048 0x341c0010 0x34e50010)
0x341cf9fc : 0x100000 (0x1000 0x341b8a0c 0x409f7d 0x163ed74)
Backtrace terminated-invalid frame pointer 0x408d7b
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9L30
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: MacBook4,1 (Mac-F22788A9)
System uptime in nanoseconds: 6281334655909
unloaded kexts:
com.apple.driver.AppleHDAPlatformDriver 1.7.1a2 - last unloaded 98541992247
loaded kexts:
com.apple.driver.AppleHDAPlatformDriver 1.7.1a2 - last loaded 26639293370
com.apple.driver.InternalModemSupport 2.4.0
com.apple.filesystems.autofs 2.0.2
com.apple.iokit.IOBluetoothSerialManager 2.1.9f10
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.1a2
com.apple.driver.AppleHWSensor 1.9d0
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.DiskImages 199
com.apple.driver.AppleHDA 1.7.1a2
com.apple.driver.AppleGraphicsControl 2.8.15
com.apple.driver.AppleIntelGMAX3100 5.4.8
com.apple.Dont_Steal_Mac_OS_X 6.0.3
com.apple.driver.AppleIntelGMAX3100FB 5.4.8
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a17
com.apple.iokit.AppleYukon2 3.1.13b2
com.apple.driver.AirPortBrcm43xx 367.91.22
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.driver.AppleIRController 113
com.apple.driver.SMCMotionSensor 2.1.1d2
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleBacklight 1.6.0
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.CSRUSBBluetoothHCIController 2.1.9f10
com.apple.driver.AppleUSBTrackpad 1.7.4f1
com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1
com.apple.driver.AppleUSBTCKeyboard 1.7.4f1
com.apple.driver.CSRHIDTransitionDriver 2.1.9f10
com.apple.driver.AppleUSBMergeNub 3.5.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.driver.AppleUSBHub 3.4.9
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.iokit.IOUSBUserClient 3.5.2
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleIntelPIIXATA 2.0.1
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleUSBUHCI 3.5.2
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleSmartBatteryManager 158.10.5
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.8.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.driver.AppleSMC 2.3.1d1
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.AppleUSBBluetoothHCIController 2.1.9f10
com.apple.iokit.IOBluetoothFamily 2.1.9f10
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IOUSBFamily 3.5.2
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6
Any help would be greatly appreciated!
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Fri Oct 3 02:08:57 2008
panic(cpu 1 caller 0x001A8CEC): Kernel trap at 0x003ffa83, type 14=page fault, registers:
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0x42316ae8 : 0x12b0fa (0x459234 0x42316b1c 0x133243 0x0)
0x42316b38 : 0x1a8cec (0x4627a0 0x3ffa83 0xe 0x461f50)
0x42316c18 : 0x19eed5 (0x42316c34 0x9 0x0 0x42316cb8)
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Kernel version:
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System model name: iMac4,1 (Mac-F42787C8)
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panic(cpu 0 caller 0x001A8CEC): Kernel trap at 0x00198860, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x0101b000, CR4: 0x000006e0
EAX: 0x00000000, EBX: 0x05f3f1ac, ECX: 0x00000000, EDX: 0x00630000
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When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Problem with Mac OS X Unexpectedly Quitting on MacBook
Sometime yesterday my MacBook started requiring that I restart it every few minutes. The screen turns grayish and displays the message that the computer must be restarted in English and a few other languages. Once the computer restarts it tells me that Mac OS X unexpectedly quit and then gives me info to report to Apple. This is what it displayed in that report the most recent time it happened:
*Wed Jul 16 21:39:22 2008*
*panic(cpu 1 caller 0x00321C20): "hfsUNswapBTNode: invalid forward link (0xC70D004E)\n"@/SourceCache/xnu/xnu-1228.5.20/bsd/hfs/hfs_endian.c:254*
*Backtrace, Format - Frame : Return Address (4 potential args on stack)*
*0x3f31b768 : 0x12b0fa (0x4592a4 0x3f31b79c 0x133243 0x0)*
*0x3f31b7b8 : 0x321c20 (0x487d90 0xc70d004e 0x10 0x2)*
*0x3f31b848 : 0x316ca6 (0x3f31b868 0x86398c0 0x1 0x3392c0)*
*0x3f31b888 : 0x1fa5ad (0x2fef86b0 0xae72804 0x0 0x0)*
*0x3f31b948 : 0x1faee8 (0x0 0x3f31b96c 0x0 0x0)*
*0x3f31b988 : 0x33ef99 (0x3f48e08 0x1 0x2 0x48a8dc)*
*0x3f31ba18 : 0x32dc04 (0x8270880 0x1 0x1 0x3f8a090)*
*0x3f31ba98 : 0x1f63a2 (0x3f31bac8 0x246 0x3f31baf8 0x1da567)*
*0x3f31baf8 : 0x368cfe (0x8270880 0x33 0x0 0x0)*
*0x3f31bf78 : 0x3ddde2 (0x3f8a090 0x46274e0 0x4627524 0x0)*
*0x3f31bfc8 : 0x19f2c3 (0x46a03a0 0x19ecd7 0x8 0x46a03a0)*
*No mapping exists for frame pointer*
*Backtrace terminated-invalid frame pointer 0xb071aaa8*
*BSD process name corresponding to current thread: mds*
*Mac OS version:*
9E17
*Kernel version:*
*Darwin Kernel Version 9.4.0: Mon Jun 9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386*
*System model name: MacBook1,1 (Mac-F4208CC8)*
I have tried reinstalling the 10.5.4 update, repairing disk permissions (problems fixed) and verifying disc (no problems found).
Please help!Hi Jilvandy,
You're experiencing a *kernal panic*. This is commonly caused by two things:
1. Faulty RAM
2. Faulty Logic Board
Back up your data, and take it into an authorised apple service centre for further diagnosis.
Hope that helps,
Matt.
Ps: If i've been helpful, let me know by clicking "solved" next to my name in my post.
Thank you. -
InDesign CC unexpectedly quits after downgrade back to ML Migration
InDesign CC unexpectedly quits after downgrade back to ML Migration.
I reinstalled CC 5x - tried timemachine back up - found and deleted the weird files from another post and still no go.
Now I cant update due to a U441p7 error and photo cant complete any tasks due to a program error.
Help I have a deadline to mee I have to get back up and running Mavericks killed my machine.
I want to get back to where I was. HELP PLEASE!uninstall all cc programs/apps.
run the cleaner, http://www.adobe.com/support/contact/cscleanertool.html
restart your computer
reinstall cc programs/apps. -
My Mac Book Pro using Mountain Lion goes to sleep unwontedly.
I am running long calculations on my Mac Book Pro and it keeps going to sleep after a few minutes. I have reset the energy saver to never, but it didn't change anything. I have gone into the security panel and reset the time to 5 hours, but that doesn't work either, what do I do?
Hi Illaass,
I am using version 3. I have used the apple/settings on my mac. The headset is appearing there and it is selected there. In the Rosetta Stone select/find window nothing shows up. It is blank. But the volume bars react when I speak and sliding the fader has the expected effect of raising and lowering the input. There is just no device showing up as the selected input device in the Rosetta Stone software.
I have done everything my Mac instructions say to uninstall and reinstall the Rosetta Stone software properly.
I'm guessing the problem may be in the licensing. I installed it first on the old hard drive that crashed. Maybe that used the terms of the license and now installing it in the new hard drive violates the license somehow. So that's why it will not work properly. It allows me to open the lessons and asks me if I want to continue from where I left off. I click continue. Then it asks me if I want to register the software. I click the tab for already registered software and click continue. Then nothing happens. So again I click on the button that indicates I want to continue lessons from where I left off. The same process happens with it asking me if I want to register the software. And it will not proceed through a lesson. -
My 13" early 2011 macbook pro is having trouble connecting back to internet after going to sleep. before updating to EFI 2.7 it was perfect now after updating its gone bad.
Same issue here too. I will try reinstalling the firmware update. This has happend to me twice. The only way to correct the issue was to reboot.
Thanks! -
My Mac Pro loses network connection after wake from sleep since Yosemite upgrade.
Mac Pro loses network connection after wake from sleep since Yosemite upgrade. Any one have this issue as well. And is there a work around?
Wi-Fi?
Wi-FI connection drops
Wi-Fi Problems in OS X Yosemite
Wi-Fi Problems in OS X Yosemite (2)
Wireless Diagnostics
Also try turning off Bluetooth.
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4) -
T400 does NOT wake up after going to sleep
T400 does not wake up after going into sleep. It goes to sleep ok but everytime wheni try to wake it, it restart the whole system instead of waking up.
I have checked the BIOS Security setting and it already set on Active. All drivers are upto date.
Please help!!
Message Edited by farooqjilani on 03-09-2009 08:23 AMI have a similar issue with a T400 (xp sp2).
suddenly, it won´t come back from sleep. i have to press & hold the power button to turn off the computer, and then press again to turn it on from scratch. -
HP Envy shutting down after going into sleep mode
Hi. I'm not sure where to post this so I'll try it here.
My laptop shut downs automatically when it goes into sleep mode. Not right away when going into sleep mode. Maybe like an hour later after going into sleep mode.
I'm not sure it's overheating because it never shuts down while I'm actually using the laptop.
Do you guy have any idea how to fix this?
Product name and number: HP ENVY TouchSmart Sleekbook 4-1115dx
Operating System: Window 8
Error Message: None
Any changes to your system before problem occurred: NoHey Tecmo_SB_Guy,
I would suggest you take a look at advanced power settings. It can seem like the notebook is turning off when it is actually just hibernating. You can set it to not hibernate.
1. Windows key + Q to open the Search Bar
2. Type "power"
3. Click Settings under the Search Bar
4. Select Power Options from the results on the left.
5. In Power Options, Click Change when the computer sleeps, on the left.
6. Set the Put the computer to sleep setting so that it fits your usage best.
7. Click Change advanced power settings, at the bottom.
8. Expand Sleep and expand Hibernate after. If you want you can change the hibernation setting to Never by typing "Never" into the minutes field. See attached picture. You can do this for battery and/or plugged in.
9. Click Apply to save changes.
If you don't already shut it down periodically, I would suggest shutting it down at least 2-3 times a week if you use it daily. Leaving the computer running continuously can shorten its lifespan. Hard drive failures and motherboard issues are seen much more often on machines that are left running constantly. Computers get bogged down and run slowly when the memory is full. Memory only clears out and resets itself when the computer is shut down. Here is a link explaining more about memory accumulation and hardware aging.
I hope these suggestions help! Please let me know if you have any questions
Attachments:
PowerHibernateNever.jpg 59 KB -
ThinkPad T420i won't wake up after going to sleep.
My T420i won't wake up after going to sleep (using Fn F4 or close the laptop or time out). The computer was wiped clean and reinstalled with only Windows 7 professional and some Levono softwares. BIOS, windows and all drivers are up to date. The only way to get it back is hold the power button to reboot it. When it reboots, i get improperly windows shut down error.
I'd guess it's ACPI related issue. Check out ACPI driver and correspondent items in Control panel.
Energy report might be helpful too ("powercfg -energy" command within console window with administrator rights)
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
Русскоязычное Сообщество English Community Deutsche Community Comunidad en Español -
Mail Unexpectedly Quits after Upgrading to 10.4.10
I recently moved from Panther to Tiger (10.4.6) and today decided to upgrade through the steps to 10.4.10 for the PPC. That went smoothly, but ever since then whenever I try to open an eMail msg. (read or unread), Mail unexpectedly quits. It seems I can compose, get mail, search mailboxes and other activities, but I cannot open mail. I was having no problems whatsoever while I was running 10.3.9 or even after I moved to 10.4.6. The problems all began after I ran through the upgrade steps.
I am somewhat concerned with the number of Mail problems that seem to be posted in the Tiger forum. I use mail quite heavily and rely upon it for my business.
I am pasting in my problem report in the hopes that this may shed light on the problem. Thanks to anyone who might have any suggestions. I need to resolve this quickly.
Date/Time: 2007-08-06 15:40:51.573 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [63]
Version: 2.1 (752)
Build Version: 1
Project Name: MailViewer
Source Version: 7520000
PID: 231
Thread: 2
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xaf3f7eb0
Thread 0:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x93296b20 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x932961b4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x93296020 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x9377bae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x9377b7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x93777cec -[NSApplication run] + 472
10 com.apple.AppKit 0x9386887c NSApplicationMain + 452
11 com.apple.mail 0x000871d8 0x1000 + 549336
12 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.Foundation 0x92be630c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x93818708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92bdf1a0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2 Crashed:
0 <<00000000>> 0xfffeff10 objcmsgSendrtp + 16
1 com.apple.MessageFramework 0x9a43524c _isStructuredHeaderKey + 196
2 com.apple.MessageFramework 0x9a434874 -[MessageHeaders headersDictionaryWithHeaderDetailLevel:] + 292
3 com.apple.mail 0x00037208 0x1000 + 221704
4 com.apple.mail 0x00036cb4 0x1000 + 220340
5 libobjc.A.dylib 0x90a451f4 objc_msgSendv + 180
6 com.apple.Foundation 0x92bdac94 -[NSInvocation invoke] + 944
7 com.apple.MessageFramework 0x9a404800 -[MonitoredInvocation invoke] + 144
8 com.apple.MessageFramework 0x9a40de80 -[InvocationQueue _drainQueue] + 416
9 com.apple.Foundation 0x92bdf1a0 forkThreadForFunction + 108
10 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff10 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44000228 xer: 0x0000000000000007 lr: 0x000000009a43524c ctr: 0x0000000000000000
r0: 0x000000009a435230 r1: 0x00000000f007fe40 r2: 0x00000000ffffffff r3: 0x00000000af3f7eb0
r4: 0x0000000090a89448 r5: 0x00000000aa3f7e60 r6: 0x00000000f007fbc0 r7: 0x0000000000000010
r8: 0x0000000000000009 r9: 0x0000000000000009 r10: 0x00000000907c1fd0 r11: 0x000000006f569448
r12: 0x0000000000000009 r13: 0x00000000051deef0 r14: 0x0000000000000009 r15: 0x00000000054c4460
r16: 0x0000000000000002 r17: 0x00000000054c9e40 r18: 0x00000000aa404750 r19: 0x00000000aa404750
r20: 0x00000000051df080 r21: 0x00000000051f2c30 r22: 0x00000000aa404750 r23: 0x00000000054c02d0
r24: 0x0000000000000001 r25: 0x00000000aa3f7eb0 r26: 0x00000000aa406840 r27: 0x00000000054c4310
r28: 0x0000000000000000 r29: 0x00000000aa3f7eb0 r30: 0x00000000aa407174 r31: 0x000000009a435190
Binary Images Description:
0x1000 - 0x199fff com.apple.mail 2.1 (752) /Applications/Mail.app/Contents/MacOS/Mail
0x5620000 - 0x5633fff com.apple.Mail.Syncer 1.0.8 (749.3) /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae9000 - 0x90b59fff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6f000 - 0x90b81fff libauto.dylib /usr/lib/libauto.dylib
0x90b88000 - 0x90e5ffff com.apple.CoreServices.CarbonCore 681.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec5000 - 0x90f45fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8f000 - 0x90fd1fff com.apple.CFNetwork 129.21 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fefff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110f000 - 0x9111dfff libz.1.dylib /usr/lib/libz.1.dylib
0x91120000 - 0x912dbfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913da000 - 0x913e3fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ea000 - 0x913f2fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f6000 - 0x9141efff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91431000 - 0x9143cfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91441000 - 0x914bcfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f9000 - 0x914f9fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fb000 - 0x91533fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154e000 - 0x91620fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91673000 - 0x91704fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174b000 - 0x91802fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183f000 - 0x9189dfff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cc000 - 0x918edfff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91901000 - 0x91926fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91939000 - 0x9197bfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91997000 - 0x919abfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b9000 - 0x919fffff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a16000 - 0x91addfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2b000 - 0x91b40fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b45000 - 0x91b63fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b69000 - 0x91c20fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c6f000 - 0x91c73fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c75000 - 0x91cddfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce2000 - 0x91d1ffff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d26000 - 0x91d3ffff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d44000 - 0x91d47fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d49000 - 0x91e27fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e47000 - 0x91e47fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e49000 - 0x91f2efff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f36000 - 0x91f55fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc1000 - 0x9202ffff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203a000 - 0x920cffff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920e9000 - 0x92671fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a4000 - 0x929cffff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x929ff000 - 0x92aedfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af0000 - 0x92b78fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bb9000 - 0x92de4fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f11000 - 0x92f2ffff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3a000 - 0x92f94fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb2000 - 0x92fb2fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb4000 - 0x92fc8fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe0000 - 0x92ff0fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92ffc000 - 0x93011fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93023000 - 0x930aafff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930be000 - 0x930c9fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d3000 - 0x93100fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311a000 - 0x93129fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93135000 - 0x9319bfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931cc000 - 0x9321bfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93249000 - 0x93266fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x93278000 - 0x93285fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9328e000 - 0x9359cfff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936ec000 - 0x936f8fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936fd000 - 0x9371dfff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93771000 - 0x93771fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93773000 - 0x93da6fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94133000 - 0x941a5fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941de000 - 0x942a2fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f4000 - 0x942f4fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f6000 - 0x944b6fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94500000 - 0x9453dfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94545000 - 0x94595fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9459e000 - 0x945b8fff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945c8000 - 0x945eafff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94627000 - 0x9466cfff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x946f3000 - 0x9470ffff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94723000 - 0x94767fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478b000 - 0x9479afff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a2000 - 0x947affff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f5000 - 0x9480efff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94dfe000 - 0x94f2efff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fc0000 - 0x94fcffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fd7000 - 0x95004fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9500b000 - 0x9501bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9501f000 - 0x9504efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9505e000 - 0x9507bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95794000 - 0x95822fff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9587e000 - 0x95913fff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95950000 - 0x95c5dfff com.apple.WebCore 418.23 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95de6000 - 0x95e0ffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95e17000 - 0x95e93fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x9609b000 - 0x960cdfff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9704e000 - 0x9706dfff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x976de000 - 0x97703fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x98187000 - 0x98195fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x983a6000 - 0x98477fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x984f4000 - 0x984f4fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9866d000 - 0x98685fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98a42000 - 0x98a85fff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x98aab000 - 0x98ad2fff com.apple.DotMacSyncManager 1.0.5 (156) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98bfc000 - 0x98c3ffff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a3de000 - 0x9a3e9fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a3f4000 - 0x9a54dfff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerMac3,6, BootROM 4.4.8f2, 1 processors, PowerPC G4 (3.3), 1.25 GHz, 1.25 GB
Graphics: ATI Radeon 9000 Pro, ATY,RV250, AGP, 64 MB
Memory Module: DIMM0/J21, 256 MB, DDR SDRAM, PC2600U-25330
Memory Module: DIMM1/J22, 512 MB, DDR SDRAM, PC2600U-25330
Memory Module: DIMM2/J23, 512 MB, DDR SDRAM, PC2600U-25330
Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: pci9004,7850, sppciscsibus, SLOT-2
PCI Card: usb, usb, SLOT-3
PCI Card: usb, usb, SLOT-3
PCI Card: pci1799,2, SLOT-3
Parallel ATA Device: HL-DT-ST RW/DVD GCC-4480B
Parallel ATA Device: ST380011A, 74.53 GB
USB Device: BUFFALO INC. USB-SATA Bridge, BUFFALO INC., Up to 480 Mb/sec, 500 mA
USB Device: USB Hub, Up to 12 Mb/sec, 500 mA
USB Device: deskjet 5550, hp, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Fujitsu Component, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
Thanks.
DougFirst off, if you installed any Mail plugins or widgets that do anything with your Mail, uninstall them, restart and test again. If the same thing happens (or you didn't install any plugins or widgets) then follow through with the rest of this post.
If it is happening in the test user account as well then we know it's affecting the whole system. That means the problem lies somewhere outside your user folder.
First thing we're going to do is back up your email and your Mail settings.
1. Make sure all applications are closed and that only Finder and Dashboard have black triangles next to or under them in the Dock. This is especially important for the Mail program.
2. Make sure it says Finder next to the Apple in the top left corner. Click File and underneath click New Folder. On your Desktop you'll see a folder called Untitled Folder. Rename it to Mail Backup, and then close any open windows.
3. Click the Go menu and under it select Go to Folder. Copy and paste this into the box and then click Go (or Ok):
~/Library/Preferences/
4. Look for a file called com.apple.mail.plist and, while holding down the Option key on your keyboard, drag it on to Mail Backup. This file contains all your email account settings and we now have a copy in the Mail Backup folder. Close any open windows.
5. Click the Go menu and under it select Go to Folder. Copy and paste this into the box and then click Go (or Ok):
~/Library/
6. Look for the Mail folder and, while holding down the Option key on your keyboard, drag it on to Mail Backup. This folder contains all the emails you've saved, and it too should be in the Mail Backup folder now. Close any open windows.
7. Click the Go menu and under it select Go to Folder. Copy and paste this into the box and then click Go (or Ok):
/Library
8. In the Window that opens drag the Mail folder to your Desktop. (You may be asked for your Administrator password.)
9. Click the Apple menu and select Restart. When you're asked if you are sure, click Restart again. Restarting the computer makes OS X "forget" the Mail folder we put on your Desktop and recreate a brand new one the next time Mail is opened.
10. Log into your user account (not the test account that we created earlier).
11. Once you are at your Desktop open Mail. It should work normally now.
If not repeat steps 7-11 but instead of moving the Mail folder, move the Fonts folder.
Let me know how that goes.
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