Mac OS10.9 Quark 9.5.4 - font leading issues

Question

Mac OS10.9 Quark 9.5.4
Recently upgraded OS and Quark and my documents that use the font Avenir are not displaying correctly. Fonts leading has expanded so anywhere Avenir is used, the leading changes the layout and most text boxes are overset.
- leading is set to Auto
- do not use a font manager, I use FontBook- checked usage and font is not missing
- deleted Avenir, emptied font cache, restarted and issue still exists- made a new user, packaged a file, opened in new user and issue still exists
- not just one file, issue exists in every file I made that uses Avenir in my archive- had my colleague open the same archived files on their computers and files were correct
- had colleague send me Avenir font, deleted out of my library, reloaded font and issue still exists
- deleted font out of my library and just used Avenir system font, issue still exists- deleted Quark and re-uploaded, issue still exists
- re-uploaded OS, issue still exists- did a thumbnail transfer of items from old doc to a new doc, issue still exists
- have spent over 6 hours on the phone with Quark support and have numerous messages back and forth in a job ticket, no resolution
I would not normally use Quark, but a client reuqests it. I suspect I might have a corrupted system font but I am unsure. 3 weeks behind schedule on my project and am desperate for help. Any ideas?

Answer 1

I just found out my E3000 was no longer compatible with making a Guest Access password.  Spent a ton of time online chatting with a Linksys/Cisco rep who told me it was not longer compatible with the newer operating systems...BUT THIS IS A LIE! My E3000 works great with Yosemite.  A couple of things you need to know.  1.  You can no longer use the Cisco Connect CD to set up a Guest PW.  It has been replaced by a handy App, that you can download from the App store:  http://www.linksys.com/us/support-article?articleNum=156285 2.  You can change the settings on your Wifi router directly from this app.  No need to go into the 192.168.1.1 site and configure it but if you want to, you still can do this.  On the website, there is no way to configure the GUEST settings unfortunately.... 3.  You can configure a Guess Access code and set the number of computers allowed to use it at one time on the App.  After you set the code, it will bring you off line then online again.   Make sure you log in to your WIFI network under both Guest and your WIFI network to see if works.  For some reason, it took some time for my iPhone to bring me to the Guest sign-in page, but I eventually switched the ON/Off button on the Guest Password setup and it worked.  All guests should be redirected to a CISCO SIGN-IN page where they can log in with the guest Password. 4.  I can't believe the customer reps didn't tell me immediately about this app!  I gave it 1 star as it wasn't working very well until I reset everything and started over.  Maybe that was just my incompetence.... Good luck!  My 5 yr old dual band router is still working very well!  No need to get a new one to be compatible with Yosemite!