Mac OSX 10.9.2 Update Safari Freezing

After having upgraded to the latest OSX Maverick today my Safari is freezing immediately in response to trying to use the two finger swipe to go back a page/site. Is anyone else having similar experiences? If so, do you think it is the upgrade or something else unrelated?

Try using VLC or installing both QuickTime 7 and Perian. Nothing will work with all AVIs; some of them require codecs not available for Mac OS X.
(105507)

Similar Messages

A few times when i try to quit out of firefox, it causes my new mac osx (version 10.6.8) to freeze--turning the whole screen whitish blue, which is the same color before the mac is to shut down. Why??

Three times over the last three months when i try to quit out of firefox, it causes my new mac osx (version 10.6.8) to freeze--turning the whole screen whitish blue, which is the same color before the mac is to shut down. Why??

http://www.apple.com/support/mac/app-store/contact.html?form=account

Stuck with Apple Mac OSX 1.7.2 update!

My MacBook Pro Early 2011 is stuck on the Mac OSX 1.7.2 update.
I ordered Lion OSX from App Store about 2/3 months ago.
It says:
Software Update
Installing 3 items
Progress Bar
This may take a few minutes; do not shut down your computer.
And it has been going about 45min. on the same screen.
And i don't have a Time Machine recovery and don't want to lose my data.
PLEASE HELP!!!

I have solved my problem!
I just shut it down with the power button.
Waited 10 minutes (i kept trying before but did not start up).
I started it then it restarted about 4 times then it started up with all my data.

Hi on MAC OSX 10.7.4 update on Aperture 3.3.1 has been done, still gget the error message "By opening the databank for the Mediathek „~/Pictures/Aperture Library.aplibrary" is an error" is anybody out there to help me?

Hi on MAC OSX 10.7.4 update on Aperture 3.3.1 has been done, still gget the error message "By opening the databank for the Mediathek „~/Pictures/Aperture Library.aplibrary“ is an error" is anybody out there to help me?

Alex,
did you just upgrade from an Aperture 3.2.x version to Aperture 3.3.1? This error message usually occures after the upgrade to 3.3.1, when Aperture cannont convert the library format to 3.3. format.
I'd try to repair the Aperture Library (Mediathek), before upgrading it. Hold down the option-command key combination (⌥⌘) while double-clicking Aperture. This will bring the "Aperture Library First Aid Tools" panel forward. Select "Rebuild Database" and see, if it will resolve the the problem.
Good luck
Léonie

Issue with the recent MAC OSX 10.7.5 update

The recent MAC OSX 10.7.5 update rendered my WD external backup disk unusable. The iMAC only recognizes it as read-only now despite having 2 TB of available space. It doesn't even show on my desktop anymore. I have tried disk repair but it couldn't be repaired. Any suggestions?

Copy these commands into TextEdit, replace the bracketed part with your username and the quoted parts with the ext HD's name, retaining the quotes.
sudo chflags 0 /Volumes/"name of ext HD"
sudo chmod a+rx /Volumes/"name of ext HD"
sudo chown -R <your username w/o brackets>:admin /Volumes/"name of ext HD"
Launch the Terminal app in /Applications/Utilities, copy and paste the first one into the window that pops up, and hit the return key. When the Password: prompt pops up, carefully type in your admin password, since nothing shows on the screen, and hit the return key. Copy & paste the other two, one at a time, following each with hitting the return key. You won't get the password prompt, since the initial one's good for five minutes.
Quit the Terminal app and you should be able to read and write to the ext HD. This assumes there's no OS or Time Machine backup on the HD. If there is, don't run the third command.

HT1338 MAC OSX 10.4.11 update to run CS6

MAC OSX 10.4.11 update to run CS6 Photoshop, Illustrator and InDesign I have been told I may have to update to Lion - cheers Paul
Processor
2 x 3 Ghz Quad-Core Intel Xeon
Memory
3Gb 667 MHz DDR2 FB-DIMM
Hardware Overview:
Model Name:          Mac Pro
Model Identifier:          MacPro2,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          3 GHz
Number Of Processors:          2
Total Number Of Cores:          8
L2 Cache (per processor):          8 MB
Memory:          3 GB
Bus Speed:          1.33 GHz
Boot ROM Version:          MP21.007F.B06
SMC Version:          1.15f3

Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether further updates are required.
You should now see the App Store icon, and you now need to set up your account:
http://support.apple.com/kb/HT4479
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/

HT3775 How can i play my avi formatted movies with the new mac OSX 10.9.2 update?

How can i play my avi formatted movies with the new mac OSX 10.9.2 update?

Try using VLC or installing both QuickTime 7 and Perian. Nothing will work with all AVIs; some of them require codecs not available for Mac OS X.
(105507)

Am i the only user to still have Mac OSX 10.4.11 using Safari 4.1.3 n 3

Am I the only one to still use Mac OSX 10.4.11 using Safari 4.1.3? if so does anyone else have problems with incompatibility using certain web sites?

Hi Brenda...
My iBookG4 is running v10.4.11 (knock on wood) with Safari 4.1.3 and it's not an incompatibility issue so much as the 4.1.3 is such an outdated version of Safari.
Most websites especially financial institutions require the newer versions of all browsers to for access.

After 10.9.2 update safari freezes

After the 10.9.2 update the week of April 21, Safari freezes up. I can still move the pointer but nothing else. I cannot force quit or open any other apps. I shut down the machine and when I reboot I get the gray screen. I did a safe boot, restarted and it worked until the next freeze. Any help would be greatly appreciated.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 300 25 5120 KiB/s 1024 85 % 10240 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' 'DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH' -86 `route -n get default|awk '/e:/{print $2}'` 25 'N\/A' down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 50 );N5=${#p[@]};p[N5]=`networksetup -listnetworkserviceorder|awk ' NR>1{ sub(/^$[0-9]+$ /,"");n=$0;getline;};$NF=="'${p[45]}')"{ sub(/.$/,"",$NF);print n;exit;}'`;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' '%s %s' '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}')print $0" (UID "u") is using "q" '${p[$2]}'";} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' 's/^ +//;5p;6p;8p;12p' '{sub(/^ +/,"")}NR==6;NR==13&&$2<'${p[10]} '1,5d;/[Bmy].*:/d;H;${g;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;}' '5h;6{H;g;/P/!p;}' '($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/)' '/:$/{s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;}' 's/^.*C/C/;H;${g;/No th|pms/!p;}' '/= [^GO]/p' '{$1=""};1' '/Of/!{s/^.+is |\.//g;p;}' '/(sh|ng|ic)$/p' ' $3~/[0-9]:[0-9]{2}$/{ $4="";sub(" "," ");};{ print|"tail -n'${p[12]}'";} ' 'NR==2&&$4<='${p[13]}'{print $4}' 'END{$2/=256;if($2>='${p[15]}')print int($2)}' 'NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR==2'"`S0 37 17`" 'NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}//;s/ .+//p' '/Launch[AD].+\.plist$/;END{if(NR==1)print "/System/";}' '/\.xpc\/(Contents\/)?Info\.plist$/p' 'NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/{print $3}' '/\.(framew|lproj)/d;/plist:|:.+(M.+exec|scrip)/s/:[^:]+//p' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/;END{if(NR==1)print "/System/"} ' ' /^\/usr\/lib\/.+dylib$/;END{if(NR==1)print "dylib";} ' '/\/etc\/(auto_m|hosts[^.]|peri)/s/^\.\/[^/]+//p' '/\/(Contents\/.+\/Contents|Frameworks)\//d;p' 's/\/(Contents\/)?Info.plist$//;p' '{gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ")};1' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' 'BEGIN{ i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';};!/^A/{next} /%/{ getline;if($5<M1)a="user "$2"%, system "$4"%" };/disk0/&&$4>M2{ b=$3" ops/s, "$4" blocks/s" };$2==i{ if(c){d=$3+$4+$5+$6;next};if($4>M3||$6>M4)c=int($4/1024)" in, "int($6/1024)" out" };END{ if(a)print "CPU: "a;if(b)print "I/O: "b;if(c)print "Net: "c" (KiB/s)";if(d)print "Net errors: "d" packets/s";}' '/r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./{print $NF;exit}' '!/^T/{printf "(static)";exit}' '/apsd|OpenD/!s/:.+//p' '(/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/)' '/lR/{if($2<='${p[25]}')print $2}' ' BEGIN{ FS=":";} { n=split($3,a,".");sub(/_2.+/,"",a[n-1]);b=b"\n"$2" "a[n-1]" "a[n]" "$1;c=c$1;} END{ d="sort";print b|d;close(d);if(c)print("\n\t* Code injection");} ' 'NR!=4{next}{$NF=int($NF/10240)}'"`S0 27 14`" 'END{if($5~/pro/)print$3}' ' BEGIN{ L='${p[36]}';} !/^[[:space:]]*(#.*)?$/{ l++;if(l<=L)f=f"\n\t"$0;};END{ F=FILENAME;if(F)print "\nContents of "F"\n"f;if(l>L)print"\n\tand "l-L" more line(s)" } ' 'BEGIN{FS="= "}/Path/{print $2}' '/^ +B/{s/.+= |(-[0-9]+)?\.s.+//g;p;}' 'END{print NR}' '/id: N|te: Y/{i++}END{print i}' '/:/!p' '/:/{$0="'"${p[28]}"'"};1' '$0;END{if(NR==1)print "com.apple.";}' );c1=(system_profiler 'pmset -g' nvram fdesetup find syslog df vm_stat sar ps 'sudo crontab' 'sudo iotop' top pkgutil PlistBuddy whoami cksum kextstat launchctl 'sudo launchctl' crontab 'sudo defaults read' stat lsbom mdfind 'for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done' 'defaults read' scutil 'sudo dtrace' 'sudo profiles' 'sed -En' awk /S*/*/P*/*/*/*/*/airport netstat networksetup );c2=('com.apple.loginwindow LoginHook' '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status '-F bsd -k Sender kernel -k Message CReq "caug|dead[^l]|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN" -k Message Ane "SMC:" -o -k Sender fseventsd -k Message CReq "SL"' '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;' '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf} /u*/lo*/e*/per*/*/* .launchd.conf" list getenv '/Library/Preferences/com.apple.alf globalstate' --proxy '-n get default' -I --dns -getdnsservers '-getinfo '"${p[N5]}" '-b -I' '-m /' '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -P );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n 'syscall::'${p[33+j]}':return {@out[execname,uid]=sum(arg0)} tick-10sec {trunc(@out,1);exit(0)}'";done;l=('Restricted files' 'Hidden apps' RAM POST Battery 'Safari extensions' 'Bad plists' 'High file counts' User Heat 'System load' 'boot args' FileVault 'Diagnostic reports' Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' 'Login hook' 'I/O per process' 'Mach ports' kexts Daemons Agents launchd 'Startup items' 'Admin access' 'Root access' Bundles dylibs Apps 'Font issues' 'Inserted dylibs' Firewall Proxies DNS TCP/IP RSSI Profiles 'Elapsed time (s)' 'Root crontab' 'User crontab' 'Global login items' 'User login items' );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Average ${p[29+j]}stream data (KiB/s)";l[N4+2+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval A$((1+i))'() { v[0]=`eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}"`;[[ "${v[0]}" ]];};';eval A$((3+i))'() { v[0]=`while read i;do eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}"`;[[ "${v[0]}" ]];};';eval A$((5+i))'() { v[0]=`while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}"`;[[ "${v[0]}" ]];};';done;A7(){ v[0]=$((`date +%s`-v[3]));};B1(){ unset v[0];((v[2]==0))||{ v[0]=No;false;};};B2(){ v[$1]="${v[0]}";};for i in 0 1;do eval B$((3+i))'(){ v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;}';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v[0]=`paste -d: <(echo "${v[$1]}") <(echo "${v[$2]}")|awk -F: '{printf("'"${f[$3]}"'",$1,$2)}'`;};B7(){ unset v[0];((v[1]==0))||{ v[0]=No;false;};};B8(){ v[0]=`grep -Fv "${v[$1]}"<<<"${v[0]}"`;};C0(){ echo "${v[0]}";};C1(){ [[ "${v[0]}" ]]&&printf "${f[$1]}" "${l[$2]}" "${v[0]}";};C2(){ v[0]=`echo ${v[0]}`;[[ "${v[0]}" != 0 ]]&&C1 0 $1;};C3(){ v[0]=`sed -E "${s[0]}"<<<"${v[0]}"`&&C1 1 $1;};A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B7;C2 27;B7&&! B1&&C2 28;A1 15 37 25;C2 8;A1 0 $((N1+2)) 3;C3 2;A1 0 $((N1+3)) 4;C3 3;A2 0 $((N1+4)) 5;C2 4;for i in 0 1 2;do A1 0 $((N1+5+i)) 6;C3 $((N3+i));done;A1 1 10 7;C3 9;A1 1 11 8;C3 10;A2 2 12 9;C2 11;A1 3 13 10;C2 12;A1 4 19 11;B4 0 0 44;C3 13;A2 5 14 12;C3 14;A2 6 36 13;C2 15;A2 7 37 14;C2 16;A2 8 15 38;C3 17;A2 9 16 16;C2 18;B1&&{ A2 11 17 17;C2 20;};A2 12 39 15;C2 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 52 0;B4 0 5 54;A1 17 41 20;B8 5;C3 22;B4 4 6 21;A3 14 7 52 6;B4 0 7 54;B3 4 0 22;A3 14 6 52 0;B4 0 8 54;B5 7 8;B1&&{ A2 19 26 23;B8 7;C3 23;};A2 18 26 23;B8 7;C3 24;A2 4 20 21;B8 6;B2 9;A4 14 7 53 9;B2 10;B6 9 10 4;C3 25;A1 4 21 24;C3 26;B4 4 12 26;B4 4 13 27;A1 4 22 29;B8 12;B2 14;A4 14 6 53 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B8 13;C3 30;A1 24 24 32;C3 31;A1 23 18 28;B2 16;A2 16 25 33;B8 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ A1 21 0 32;C3 19;};for i in 0 1;do A2 14 $((1+i)) 48;C3 $((43+i));done;A1 14 3 49;C3 5;A2 4 4 50;C2 0;A1 4 5 32;C3 1;A2 0 $((N1+8)) 51;C2 32;A1 4 8 41;C3 6;A2 22 9 37;C3 7;B1&&{ A1 10 42 32;C3 41;};A2 20 42 32;C3 42;A1 25 37 32;C3 33;A1 26 28 35;C2 34;A1 27 29 36;C3 35;A2 27 32 39&&{ B2 19;A2 34 33 40;B2 20;B6 19 20 3;};C2 36;A2 34 34 42;C3 37;A2 32 31 43;C2 38;B1&&for i in 0 1;do A2 28 $((N2+i)) 45;C2 $((N4+2+i));done;B1&&{ A2 29 43 46;C2 39;};A7;C2 40;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At or near the top of the results, there will be a line that begins with "System Version." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Following an update Safari freezes

Safari freezes, no greying just no mouse clicking or key stroke operation. I can quit safari but...
I wrote this using safari but it froze and had to change to chrome. Chrome seems to work well.
I updated to safari 7.1 yesterday and the trouble started after that.
Help.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Mac OSX 10.5.6 update fails every time

Hi,
I recently did a defrag on my macbook pro and reinstalled it from the leopard disk. And so it was reset to mac OSX 10.5, now every time I try the combined update to 10.5.6 it fails, I tried twice with the updated deleting in after the first try. I then downloaded it from the downloads but to no avail.

Hello and welcome to the discussions. Just recently the 10.5.6 combo update was revised to allow the update from 10.5.0. Before it was required 10.5.1 to update using the 10.5.6 combo. Try updating to 10.5.1 then run the 10.5.6 combo.
You can download 10.5.1 here:
http://support.apple.com/downloads/MacOS_X_10_5_1Update
Hope it works for you,
Glynn

Mac OSX very Slow after update iLife

Dear all;
I just faced problem with my Mac OSX 10.8.4 after upgrade the iLife, the OS freeze then logout from the system
any ideas how to solve this problem?
Regards;

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output andWi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

I have a MacBook running 10.5.8 Mac OSX, Im able to use Safari but I cannot get into itunes. I cannot update itunes, it tells me to check my internet connections. Can anyone please help me?

When I try to connect to itunes the message say's error 11333. When i try to update itunes the computer say's it cannot connect and further tells me to check my connections. Once again I am able to use safari to get onto the internet fine. I went on trouble shooting at apple.com, but the thing's it told me to try failed. Can anyone please help?

Hey, Buzz.
You can download the latest version of iTunes supported on Leopard here:
http://support.apple.com/kb/DL1575
I hope that helps.

Mac OSX 10.4.8 Update Breaks Raid Striping -- System will no longer boot

Hi,
I'm a newbie from the PC world with a Mac Pro. For the last 8 hours I've been trying to get a Raid-0 configuration to work with no success.
The Raid array constructs ok and the system boots. Once that's done the Software Update screen arrives and I would select install all... then the machine would not boot. I get a Grey Shade like affect and the message to power off and restart. Powering off does nothing.
So I started again for the Nth time and added each Software Update individually. All loaded and rebooted successfully until the 10.4.8 Update.
As soon as that loads, installs and restarts the machine will not boot.
I called Apple's Tech Support and they told me they do NOT support RAID on this machine. I said what are you talking about. They put me on hold talked to a supervisor and came back with the same story. I just don't get it...
So anyone have any insight and advice on why the update breaks my Raid-0? What can I do to get over the problem (I'd like to have the RAID...)?
Thanks for the assistance.
Mac Pro Mac OS X (10.4.8)

Yes, you needed an emergency boot drive anyway to repair your RAID boot drive. Just use the same one in addition to a working clone or backup of your regular system.
Apple made it easy to install or update security updates and system updates from an alternate drive (but you will have to use the stand-alone (combo preferably) updaters instead - which many use already as normal part of upgrades for years now (they seem more useful and reliable).
My preference is a dedicated boot drive with OS and apps and minimal home directory - no media files - and fast, like 10K Raptor. I use RAID for my home directory so it isn't on the boot drive for years to improve performance and keep the OS separate. Never a problem and nice mix.

Firefox 3.6.15 is not downloading on MAC OSX, not via software update nor via manual download. It claims i do not have full admin rights which is not true.

If I do a manual download via FF website, it starts to install, asking if I want to replace an older version of FF. If I then continue, it says that it cannot process as I do not have access to 'certain components'????
I have full admin rights, it is f... my computer. I am running a Macbook Pro on OSX 10.6.6.
FF is giving me more problems lately, a.o. not showing certain flash elements (have latets flashplayer). Anyone else getting annoyed with FF?

I eventually did an archive and install to get 10.4.7 installed on my MBP the last time around. Now 10.4.8 is doing the same thing. Neither via Software Update nor manual downloads of Intel delta or combo updaters will apply. Arg!
Has anyone else seeen this? I've tried applying the update while booted regularly and also in safe boot to no avail.
Mike

Mac OSX 10.9.2 Update Safari Freezing

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