Mac OSX 10.9.4 - Adobe Download Assistant does not display any products to download

I am attempting to download the free 30 day trial of Acrobat XI Pro, and I downloaded and installed Adobe Download assistant to do so.  I successfully created an Adobe ID and have verified it.  However, when I log in with my ID into the Adobe Download Assistant, no products display as being available for download (or display - period - before or after logging in).  I have tried uninstalling and reinstalling the software, but no luck.  The screen I am looking at is as follows:
Is there something I'm missing?  I can go to "Select product" and select either "Photography", "Video" or "PDF", but when I click any of the options, nothing happens.
I couldn't seem to find a comparable problem on the forums.  Any help would be appreciated, especially insofar as I am trying to evaluate whether to purchase the product in question.

Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5.6| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • Adobe Download Assistant does not show any products for download?

    When I open Download Assistant it doesn't show any products for downloading.

    Rosss20605485 what Adobe software title are you trying to download?

  • Download assisant does not list any products

    I have installed the download assistant in order to get a trial of Acrobat XI.  The download assistant installs, I sign in with a valid adobe id, but no products display.  How do I get the trial software download?  All of the directions I find tell me to use the download assistant, but it seems to be broken.
    I have also tried this with anti-virus and firewall disabled as per the documentation.  This seems ridiculous to require windows users to turn those off.  It did not change the results.

    Jscleigh please download Acrobat XI Professional from Download Acrobat products | Standard, Pro | XI, X.  If you continue to face difficulties then please utilize a different web browser.

  • HT1199 I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?

    I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?

    Backup first
    It is always best to have a full bootable backup before you upgrade. If you fail to do this you will be unable to return to this OS if you decide you don't like the new OS. Also there is a slight chance that an install could lose everything on the Mac. The backup must be to an external hard disk. Preferably use Carbon Copy Cloner to make a bootable backup of the whole disk.
    Erase before the install
    Once you have a bootable backup on an external disk it is best to erase the internal disk with the new installer DVD before you install.
    During the install
    Preferably do not import any data or preferences from earlier OSs during the install process as this can reintroduce bugs.
    OS numbers and names
    OS X 10.4.x - Tiger
    OS X 10.5.x - Leopard
    OS X 10.6.x - Snow Leopard
    OS X 10.7.x - Lion
    OS X 10.8.x - Mountain Lion
    More about Macs
    The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
    Upgrade to Leopard
    Those wishing to upgrade to Leopard should be aware that install disks can be expensive unless you contact Apple. Details: http://lowendmac.com/deals/best-os-x-leopard-prices.html Standard Leopard installers impose several hardware limitations including speed and RAM size but all these restrictions can be overcome. Google for details. Leopard works well at 500 MHz with 1 GB of RAM and many happy users have less than this.
    Upgrade beyond Leopard
    OSs beyond OS X 10.5.8 require an Intel processor. If in doubt check this: Click the apple at the top left of your screen and select 'About this Mac'. This will give you your OS number. Then click 'More Info' to see which processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above. If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
    Upgrade beyond Snow Leopard
    Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
    Important
    Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages.

  • Mac computers - FF 29.0 and 30.0 does not display the video layer in the Revolution Slider section of WordPress site. Why?

    Mac computers - FF 29.0 and 30.0 does not display the video layer in the Revolution Slider section of WordPress site. Why?
    We prepared simple Word Press web site. We used a Revolution slider plugin with HTML5 video layer. It works properly on Chrome, Safari, older Mozilla FF.
    But we had a problem on PC computers with FF 29.0 30.0 – after reinstall of browser everthing seems to be OK. The slider works. Unfortunately even the reinstallation on Mac computers does not help. There is no visible video on Mac FF 30.0.
    We are looking for some information what we can do to solve this problem. Could you help?

    Can you play the video on YouTube?
    *http://www.youtube.com/watch?v=Ugh2YvHU7D0#t=58
    Note that Mac lacks support to play MP4 files natively without using a Flash player.

  • HT201272 i am trying to download facebook for iphone3gs, it seems that everytime i try to click the free button, it just goes blank green button, and would not continue downloading or does not show any movement

    i am trying to download facebook for iphone3gs, it seems that everytime i try to click the free button, it just goes blank green button, and would not continue downloading or does not show any movement

    Delete your old Firefox Profile and create new one
    *http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
    Backup and Restore your profile data's
    *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
    *http://kb.mozillazine.org/Profile_backup

  • Adobe Download Assistant does not respond

    I have been racking my brain for days attempting to fix this. I am attempting to download a trial, but the installtion process of Adobe Download Assistant will not complete. After I click "Agree" on the Adobe AIR Licensing Agreement, the screen closes and nothing happens. I have downloaded Adobe Download Assistant to my desktop, I have disabled all firewalls/protection programs, and pretty much EVERYTHING suggested online, but still nothing. If I attempt to download a trial, the Adobe Download Assistant opens, attempts to install, and then once I get to the Adobe AIR Licesnsing Agreement, I hit "AGREE" and the download assistant closes and will go no further. PLEASE help me! I am using Windows XP 2007.

    After following the steps found in the link above, a window popped up stating that my computer was currently running the most recent update of Adobe AIR. Yet the Adobe Download Assistant will not open past the Adobe AIR Licesnsing Agreement box, which I have "Agreed" to. I tried uninstalling and re-installing Adobe AIR three times. I have downloaded everything to my desktop, as suggested, ran as the administrator, but still NOTHING. Any other suggestions? I have downloaded content from Adobe before successfully without using the Adobe Download Assistant, never had any issues at all. I have uninstalled and re-installed all of the necessary applications, and still no luck. I have been messing with this for 4 days! I am the administrator of the computer I am downloading to, there should be no restrictions.

  • Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

    Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy.  What should I do?
    I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM.  But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install.  It is like an infinite loop!
    Please, someone help!
    Thanks!

    HI gener7!
    I'm sorry but I am not on Creative Cloud.  I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application.  My AAM version is:  8.0.0160
    The link you provided was the update that I wanted to install but it does not work.  A window shows up during that install that says:
    We've encountered the following issues.
    Installer failed to initialize.  Please download Adobe Support Advisor to detect the problem.
    and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
    Thanks!

  • Download Assistant does NOT have InCopy CS6 Trial

    I want to download the trial for InCopy CS6. I went to the free 30-day trial page FOR InCopyCS6, and clicked download. The download assistant downloaded onto my computer, I set up a login, and the download assistant gives me options of things to download, but InCopy is not one of them.

    Hi LynnBBlack,
    After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
    Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_
    Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
    But make sure you follow the important steps mentioned on the page before initiating the download.

  • Windows 8 - Move Elements to New PC - Does Not Download - Download Assistant Does Not Pop Up

    I just switch to an Asus N550 which runs Windows 8. I have no need to subscribe to creative cloud at this time as I feel that I have still a few months/years of joy to get out of my Elements 11 purchase from last year.
    I also have Premiere 10 which I would like to migrate over to my new computer.
    Here is what I have tried thus far:
    I logged onto my Adobe account and tried to download from "My Products". I have noticed that the Adobe Download Manager does not install at that point or turn on. I almost immediate receive an error message stating that Elements Archive is not on my computer and thus the software cannot download.
    I have also tried to download the trial versions, but once download is complete (after hours of waiting again), nothing happens and there are no temporary files or anything in my System Files folder.
    I am at a loss and am not sure where to turn to next. I have the Lightroom CD and was able to install Lightroom with the CD without any hick-ups.
    What is going wrong during my download attempts that need fixed? I cannot seem to find the answer on Adobe.
    Thank you!

    Hi J.Ke11y,
    Sorry for the trouble with download.
    Please try to download Photoshop Elements 11 from this link: Other downloads
    Let us know this works.
    Thanks,
    Sandeep

  • Adobe Bridge CS3 - does not display thumbnails for Canon 40D or 50D RAW files

    I wanted to use Bridge to view my Canon EOS 50D RAW files and it does not display the thumbnails, just icons. I checked my 40D cr2 files and saw same thing.
    I have purged the cache and rest the cache preferences and it has not helped. I would like to be abl eto view the thumbnails of the RAW files via Bridge if possible. Jpg files and Tif files can be viewed without any issues.
    Am using Bridge version 2.1.1.9 and Pshop CS3 10.0.1

    I have the exact same problem. I can view my RAW file thumbnails (which are .ARW files from my Sony A200 camera) in the Finder and in other applications, such as Preview, but not in Adobe Bridge CS3. I know that I did try purging the cache at one point to see if that would fix it, but then I didn't know what to do after that. Before I purged the cache, I was able to view RAW thumbnails in Bridge, but then they would not increase in size when I tried using the slider (at the bottom right of the Bridge window)

  • Download folder does not display downloaded files; nor ask destination

    When I download a file, the Download folder opens but does not display the downloaded file. If I set the option to Ask for destination, it doesn't ask, just opens the Download folder with nothing displayed. This is happening on two machine.
    Thanks for the help.

    If you want to keep a file that is opened in an external program then you either need to save it in the program if it permits or use "Save Link As" in the right-click to save the file. Files opened in an external program are never guaranteed to stay in the location, so editing a text file of other file that is opened in a program and save it under the same name will likely cause you to lose this edit.

  • Adobe Download Assistant does not work

    Hi everyone!
    I have very big problem with Adobe Download Assistant. I tried download Adobe Premier Pro CS5 trial. I downloaded ADA, and there is not a list of trials... It looks like:
    http://imageshack.us/photo/my-images/11/adobef.png/
    It is polish version of ADA.
    Could someone help me? It is very important for me

    I would recommend implementing solution 1 listed in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.
    Alternately you can follow the directions listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

  • Adobe Download Assistant does not begin or give an option for InCopy trial download

    I've downloaded the Adobe Download Assistant four times. It does not immediately begin my InCopy trial download, and there is no option within the assistant to begin this download. (I only want InCopy, not InDesign). What now?

    The download will be initiated from http://www.adobe.com/cfusion/tdrc/index.cfm?product=incopy&loc=en_us and wil still utilize the Adobe Download Assistant.  If this is not working for you then please try a different web browser.

  • Adobe Download Assistant: errors 110 - communication & 105 - product already downloading...

    please see attached graphic--
    i've tried everything!  "reset product download", make a second attempt following the pop-up instructions, etc. 
    when that didnt even make a difference then i tried uninstalling [properly], rebooting, reinstalling, rebooting, tried with other products and they all give me the exact same communication problem [110]. 
    based on what the error [105] says, the products are supposed to show on the queue if incorrect then to restart the DL assistant to add again.  i do that and then i get the other communication error.  so i uninstall-reboot... and get stuck on the same loop!  there's nothing on the online|product help or in the forums, nothing at all. 
    this is so incredibly pointless, frustrating, & annoying, to say the least--
    is there anyone who can provide a solution? 
    isnt there a way to dl the product without having ot use the assistant that causes all this complication?
    i am able to dl everything else that does NOT use the assistant without any problems
    anyone?  please?
    thx so much!!!

    i cant believe i never got the reply auto-notification for your response when you posted it.  accidentally i just realized you replied!  so, i apologize for the late response---
    maybe the link was active @ the moment of your response, but today it's broken.  they must have taken it down...
    i wonder if there's an updated url that points to the info you suggested on that location... 
    thank you!

Maybe you are looking for

  • IOS device failed to get ip address on multiple wlan on the same anchor controller

    Dear Experts: in my implementation, we need 2 WLANs be served on the same anchor controller. WLAN1: wep/40bit, integration with NAC/OOB on anchor controller for guest wlan service. and guest account controlled by NACguest server. WLAN2: wep/40bit, no

  • When occurs crash recovery,why use active online redo log not archived log?

    If current redo log had archived, but it's still 'ACTIVE'. As we all know, archived log is just an archived copy of the current redo log which is still 'ACTIVE', they have the same data. But why use active online redo log not archived log for crash r

  • Default zoom

    Hello there, Everytime I create a new Keynote document, the default zoom is set to 100%. I work with a 13 inch MacBook, so my screen isn't that big. I prefer a zoom of 75%, to use a couple of inspector windows. There seems to be no option to change t

  • Whenever I turn on my computer,

    Yesterday, when I turned my computer on, I was presented with a black screen that had white text. It read in this format: Hard Disk Error Please run the Hard Disk Test in System Diagnostics. Hard Disk 1 (3f1) F2 System diagnostics For more informatio

  • Good WMM Examples

    Does anyone have a link to any good examples of how WMM works?  I know the process is for the device to look for a clear signal, reduce down the random time and then send frame, but I'm having a hard time visualizing the exact process.  Let me give a