Mac OSX Maverics (Ver 10.9.4) Reboots after installing and removing Trend Micro Smart Surfing
Hi,
I have recently installed Trend Micro Smart surfing with serial number starting with TCEF. I am currently running my mac book pro on OSX Maverics Version 10.9.4. As soon as I installed the software, I got the error message that the software is not compatible with this version of OS. I went to applications and selected Trend Micro Smart surfing and moved it to trash and also emptied the trash. After this my laptop is rebooting frequently. I even went to safe mode and then into
system preferences ---> users and groups---> Login items and found nothing related to Trend Micro smart surfing. I have also tried to reinstall max osx and still having reboot issue. I have a lot of data and I am afraid I will loose this. Can anyone please help me out.
Thank you in Advance for all the help.
Uninstall the Trend Micro product by following the instructions on whichever of the pages linked below is applicable:
Removing Trend Micro Titanium Internet Security
Uninstalling Trend Micro Smart Surfing
Restart. If the program was incompletely removed, reinstall it and start over. Back up all data before making any changes.
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