Mac, PC, Internet connections, etc... I may be in the wrong place...

Does anyone have an awful time maintaining their internet connection? Please direct me to another forum if there is one on this topic. My settings with Verizon, my ISP, are to the letter.
I need to run Network Diagnostics 6-8 times an hour (sometimes more) in order to reestablish my internet connection. This never happened when I was using a Windows based product.
I thought that it might be the fact that I have a Mac and my husband has a PC, and that maybe there was some peculiar compatibility thing happening, but unfortunately it happens when he is not even here. I'm not eager to call a "geek squad" because I've hear they've done more harm than good.
Has anyone else experienced this? The Genius Bar guy couldn't help me, and my settings with Verizon are what is expected.
Thanks for any help...
Best,
Sheila

The router (if you have one) is the box connected to the modem, which is connected to the internet line-in.
This is the basic setup: Internet connection (like a cable line) -> Modem -> Router -> Computer
If it's only going to one computer, though, you may have something like this: Internet Connection -> Modem -> Computer.
Your problem is almost certainly hardware. Make sure all cords are plugged in (or screwed in, as the case may be) tightly and securely. Check to see if any of them look frayed or blackened at all (which would indicate they aren't working properly). Also, try resetting the connection by unplugging modem (and router if applicable).
The modem will be directly connected to your internet connection. The router will be connected to the modem. The router most likely also has things connected to it (computers, wireless base, or both) unless it is a wireless router.
It's hard to diagnose without being able to see it, but it sounds like a hardware issue.

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