MAC/PC version of elements 11
Hi - I bought a retail boxed version of photoshop elements 11. The one with 2 discs, A MAC and a PC version.
I use both a mac and a PC. Can I install it on both machines. Thanks
Yes you can install on both if you have both the installers
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I thought elements were simple but maybe it is just me. Having problems moving photos from iphoto to elements
Duplicate post; see:
had a windows computer with my element 7. Now just bought a Mac OSX version 10.9.2 what would be the best photoshop elements for this machine. I did download elements 12 from Apple store but kept getting incompatible message when trying to open a phot -
How do I get my Mac version of Elements 12 work with my epson printer/scanner
HELP
How do I get my Mac version of Elements 12 to work with my Epson XP-510 in scanner mode using the get photo's function.
It does not show the scanner being available even though the scanner works with other programmes and will print direct from organiser to the printer.
Ron SteeleYou must install the TWAIN driver:
http://helpx.adobe.com/photoshop-elements/kb/twain-installed-photoshop-elements-11.html
However, it may still not work, since some scanners are not compatible with the 64-bit PSE 12. Epsons have the most problems, unfortunately. -
How do I install camera raw updates to the mac app store version of elements 10
In the mac app store version of Elements 10 there is 'get updates' link on the help menu. And when I try to do it manually from a download I get a message telling me that 'this update no applicable'.
Once again, Apple only provides support for purchasing issues,not with using software purchased via the app store, any more than staples will give you tech support for a boxed version you buy from them:
The Mac App Store handles the download, installation, licensing, and updating of all products purchased through it. If you encounter an issue with an Adobe product during one of these four processes, visit http://www.apple.com/support.
For all other issues, including program errors and how to questions, visithttp://www.adobe.com/support.
Apple only provides support for problems with updates released via the app store and adobe has NEVER bothered to issue updates anything offered through the app store, so you can't get any help from apple for this.
It's more complicated to install ACR in the app store version. You have to do it manually. See this thread:
http://forums.adobe.com/message/4106477 -
adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install) . How to overcome this ?
Maybe I typed it wrong ...it is unchecked.
This is the message I receive:
Process: Adobe Updater
Path: /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
Identifier: "com.Adobe.ESD.AdobeUpdaterApplication"
Version: Adobe Updater 5.1.0.1082 (5.1.0.1082)
Code Type: X86 (Native)
Parent Process: launchd
Responsible: Adobe Updater
User ID: 501
Date/Time: 2014-11-21 12:39:47.691 -0600
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 42CCAEE7-C520-BA70-4B27-711A184AB1A5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93982952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x96f15167 pthread_kill + 101
2 libsystem_c.dylib 0x940f029c abort + 155
3 libc++abi.dylib 0x99fe06c9 abort_message + 169
4 libc++abi.dylib 0x9a00147d default_terminate_handler() + 264
5 libc++abi.dylib 0x99ffec30 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x99ffe64b __cxa_throw + 116
7 "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
8 "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
9 "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
10 "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
11 "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
12 "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93983992 kevent64 + 10
1 libdispatch.dylib 0x96f1e899 dispatchmgr_invoke + 238
2 libdispatch.dylib 0x96f1e532 dispatchmgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa10e2c0c ecx: 0xbffff0dc edx: 0x93982952
edi: 0xa13a31a8 esi: 0x00000006 ebp: 0xbffff0f8 esp: 0xbffff0dc
ss: 0x00000023 efl: 0x00000206 eip: 0x93982952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x99fe3e46
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
0x1000 - 0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
0x3ce000 - 0x3d9fff com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x493f000 - 0x4964ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x8fea6000 - 0x8fed8417 dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
0x90008000 - 0x90023ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x90024000 - 0x90025fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x90026000 - 0x90109ff7 libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
0x9010a000 - 0x90135ff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x90136000 - 0x9052effb com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9069c000 - 0x906a5fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
...and it goes on and on.
Joy (Awbrey) Schichtl
[email protected] -
Uninstalling Trial Version of Elements 9 for Mac
Hi. I know that Elements 9 for Mac just came out yesterday, but I decided to download the trial. I have a paid version of Elements 8 and I'm probably not going to upgrade soon but I wanted to check out Elements 9's new spot healing brush. Anyway, the download of the trial is over 1GB and I think the extracted files, after downloading, are even more. I'm probably going to want to get rid of Elements 9 from my hard drive after I play around with it but I'm not sure how to get rid of all of its files. Is there someone from Adobe who reads these forums who can give me instructions on which files to delete? Or should I be asking this question directly to customer support instead of posting here in the forums? Thanks
I'm not from adobe, but there's an uninstaller in the PSE 9 folder in applications that should take care of the big stuff. If you like to be thorough, you can go check in Library>application support (note that this is the library at the top level of your hard drive, not System>library or your username>library) for some additional small files.
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THE mac version does not accept the serial number.
OK, I know there is a message on the Forum that this is a known problem - use the trial for the time being while it is being sorted out they say.
So I d/l the trial, install it - and when I go to use the Editor, it asks me for the serial number and then rejects it.
I look up my case on Adobe site - and it is closed - they reckon they have sorted out the problem.
Rubbish!
I paid good money for a product and I cannot install it - let alone use it - and there is no way of getting help from the company.
What are Adobe going to do about it?
If I don't get support post haste - I will escalate this to Consumer Affairs - I'm tired of being ripped off.Hi Arthur,
Thank you for trying to help me.
Tested the link that was in the mail. I get that safari can not connect to the server.
What is the procedure to change the Host file can you help me with this?
have a Mac 10.8.5
15 okt 2013 kl. 11:58 skrev Portmacquarie <[email protected]>:
Re: Mac Version of Elements 12
created by Portmacquarie in Photoshop Elements - View the full discussion
HI,
OK, the problem has been sorted out - for me at least.
The validation server was being blocked.
I had an entry in my hosts file that prevented the connection.
Try going to https://lm.licenses.adobe.com
If you cannot connect - it means you are blocking the validation server - you need to edit your hosts file to edit the entry - then it should work.
let me know how you go.
Arthur
Begin forwarded message:
From: Arthur Sawilejskij <[email protected]>
Subject: Re: Re: Mac Version of Elements 12 Mac Version of Elements 12
Date: 15 October 2013 4:49:19 PM AEDT
To: [email protected]
Hi,
No, I have not had any help yet.
I had an update for elements 12 - installed it - but it made no difference - still will not accept the legit serial number.
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Have ordered Photoshop Elements 12 and Premiere Elements 12 (for MAC, EN version). Order went through but finally order was cancelled as Adobe Store was unable to approve. Subsequently order was cancelled. did anybody experience the same issue and how to proceed.
Hi there
Please check with your credit card issuer to see why payment is not being approved. When this is resolved you should be able to place a new order.
Thanks
Bev -
Is Adobe Elements 10 compatable with Mac OX version 10.9.2 ?
Is Adobe Elements 10 compatable with Mac OX version 10.9.2 ?
I have just bought a new Mac and would like to know if Elements 10 will work on it please.flon
I am strictly an Elements Windows user but try to find common ground between Premiere Elements Windows and Mac to give a viable response to Premiere Elements Mac questions.
On this one, I suspect that the bottom line is going to be "try it" and see what happens in your specific computer environment.
Please review the discussion in the following thread
Re: Premiere Elements 10 crashes on disc templates
Also, you are in for major display problems with Premiere Elements 10 on a computer that uses a NVIDIA GeForce video card/graphics card.
There the fix is to roll back the driver version to May 2013 in order to get Premiere Elements 10 to function properly.
Please review, consider, and then let us know the outcome when your schedule permits.
Thank you.
ATR -
Upgrade from Elements 5.0 for Windows to the latest version of Elements for Mac?
Can I buy an upgrade from Elements 5.0 for Windows to the latest version of Elements for Mac?
Hi there,
Yes you can upgrade to Photoshop Elements 13 Mac
http://www.adobe.com/products/photoshop-elements.html
Click on upgrade now, which should take you to store directly.
Select from the options available as shown in the screenshot above.
^Ani -
I have a lot of videos processed using elements 2. I have bought a MAC. If I buy the newest version of elements for my new mac, will i be able to easily transfer the videos to the newest version i.e. will the new software automatically integrate the work done on those videos. What is my best option to transfer those videos to my new mac. Thanks
phyli2
What is your "Elements 2" - Photoshop Elements 2 or Premiere Elements 2? For now I will assume Premiere Elements 2 which had to be on some version of Windows.
What do you have from Premiere Elements 2 - project files (.prel) or exports to file formats such as .avi or .mpg or .mov?
Project files from Premiere Elements (any version) Windows cannot be used in Premiere Elements (any version) Mac.
Video files exported from Premiere Elements 2 with its QuickTime choice (.mov files) would be likely to open in Premiere Elements 13 Mac. The other Premiere Elements
2 choices of MPEG and Windows Media would be expected to need conversion to .mov or .mp4 before import into Premiere Elements 13.
In Premiere Elements 13 Mac, consider importing the files from wherever you save files in Mac to a project with the project's Expert workspace Add Media/Files and Folders/Project Assets. I would strongly encourage you to set the project preset manually (File Menu/New/Project) to match the properties of these source files before import rather than let the project do it manually for you based on the properties of the first video dragged to the Timeline.
Please supply more details so that we can fine tune the reply. Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
Need MAC version of Elements 11 installed windows version.
I installed the windows version of Elements 11 but need the MAC version. What do I do now?
Hi JosephDobrott,
Please find the direct link to install Premiere 11 for Mac: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha -
I accidentally downloaded a windows based version of Elements 12 rather than a Mac based.
I accidentally downloaded a windows based version of Elements 12 rather than a Mac based. How do I undo this?
What about if you go to Start>Control Panels>Programs and Features? Is it listed there? If not then you will want to run the installer again from the install files. By default the install files are saved to your user folder.
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Windows version of Elements 12 instead of the Mac version
I bought and downloaded the Windows version of Elements 12 instead of the Mac version I need. What do I need to do to get the Mac version and not pay again?
Best regards
/AndreasThe simplest thing would be to download the mac version of the trial and enter your serial number into that. If that doesn't work you will need to contact adobe directly.
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I purchased the PC version of Elements by mistake. I thought Adobe knew of my using a MAC ... but obviously did not. What can I do?
contact adobe support if you have a pc license number, http://helpx.adobe.com/contact.html?product=flash&topic=using-my-product-or-service
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