Mac Pro Bluetooth Magic mouse Solved

I have spent this afternoon writing a blog all about this problem and how to fix it. http://nobblynoel.wordpress.com

Answered it myself

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How I got the Bluetooth Magic mouse and Aluminum keyboard to work in XP

NOTE: The following steps fixed my issue. I thought I would share what worked for me but I really don't ever visit these discussion groups. I used a combination of Sysinternal tools to isolate what was causing my issue and rectified it.
I couldn't for the life of me get the bluetooth magic mouse and keyboard working in a bootcamp'd windows xp. Here are the steps that I performed to finally get it to work. The assumptions are that you are running a clean XP build with SP3 and all windows updates installed.
1. Using a USB mouse and keyboard. Insert the OS X install disc into the drive and run through the bootcamp drivers install. (These steps are outlined at Page 12 in the Apple Boot Camp Installation Guide: http://manuals.info.apple.com/en/bootcampinstall-setup.pdf). Let the installers run per apple instructions in the bootcamp installation guide. At the end it will want to reboot. Reboot the system.
2. After the system reboots login and run the Apple Software Update utility to update from bootcamp 3.1 to 3.2. It will run through a bunch of installers and ask to reboot at the end. Reboot.
3. After the system reboots login and go to start=>run and type "services.msc" to bring up the services control panel.
4. Double-click the "Bluetooth Support Service" to open the properties.
5. Go to the "log on" tab and look to see what is set. If it is set to "NT Authority\LocalService" then click above it to change to "Local System account." Then click "OK." It will tell you the changes won't take effect until the service is restarted. No worries.
6. You will be back in the main services control panel. Make sure the "Bluetooth Support Service" is highlighted and look up to the left and select "restart the service."
7. Close all the open windows and then go to start=>run and type "control panel" and hit enter.
8. Double-click the "Bluetooth devices" control panel applet and follow the Apple instructions provided on Page 18 of the guide referred to earlier. Start with the mouse first. Stop when done with the mouse and don't continue on to the keyboard yet.
9. At this point my mouse was "installed" but did not show "connected" in the bluetooth devices applet. I then highlighted the mouse and clicked the "properties" button down to the right.
10. Once in the properties of the mouse I selected the "services" tab. My issue before making the switch to "Local System" account for the Bluetooth services was then when I tried to click the check box to enable "Drivers for keyboard, mice, etc (HID)" I would get an "access denied" error. Now that the switch has been made you should be able to click that check box without error. Click OK after enabling.
11. You will suddenly see systray (lower right of the screen where the clock is) saying that new hardware has been detected and enabled. Once this is all done you will see "connected" below the device in the Bluetooth applet. Give your mouse a go. It should be working now. Sweet!
12. Follow the steps in the Apple guide for your keyboard. This should work too now. Sweet!
Best of luck.

It depends on how far it is and how thick your walls are. If there plasterboard partitions and only 10 feet apart then probably.
If you have a mobile phone with bluetooth, then try sending the computer a picture of file from similar distances to that you intend using the keyboard, if it works then a bluetooth keyboard and mouse should.

Can my mac pro Bluetooth talk to my new ATV using Bluetooth to send slideshows

Can my mac pro Bluetooth talk to my new ATV using Bluetooth to send slideshows, music and movies

You know you don't have to buy a replacement dvd drive from apple. For example, take a look at OWC's selection.
You don't say what year your mac pro is so I use a 2008 as an example. On that page click the little picture that shows a 2008 mac pro. That will take you to this page. And there's an example of a Lite-On drive.
In addition, on the right side of that page are links to instructional videos on how to add the drive to your machine. Click, for example, Optical, med (medium) and you will see how straight forward it is to change the optical drive.

RF Keyboard & Bluetooth Magic Mouse?

Can an RF wireless keyboard be used at the same time as the bluetooth Magic Mouse or are RF and bluetooth mutually exclusive?

RF and Bluetooth are two totally separate wireless technologies. Imacs currently support BT but DO NOT support RF. There may be third party adapters that would make them work with RF but I haven't looked.
Regards,
Roger

Mac Pro 2012 and unacceptable - restless BLUETOOTH Magic Mouse

It is unfortunate, it is a great nuisance, is a grave error in my opnion by Apple, a person like me who spend a lot of money on a new computer and I can not work 10-12 hours a day at home, because a mouse also not cheap, drives me crazy.
I have wanted to throw the Magic Mouse out of the window.
I know the problem is the bluetooth. I have the computer to within 1 meter. And I think I've tried almost everything.
The computer is under warranty, but from what I've read on the forums, no solution ... well, yes, buy a new USB mouse :-(
By the way, I have a Mac Pro Quad-Core 2012 3.2GHz / 12GB Ram. OSX 10.6.8
I wanted to record my complaint.
Shame!
PD: Forgiving English Google Translate.

Welcome to the Apple User-to-User forums! Everyone here is a user just like you.
Apple makes no promise to read these forums, and NEVER responds here.
If you want to register your complaint with Apple, Inc, you need to use the Feedback link or contact the Apple Store or AppleCare.
Macintosh computers use all-devices-active . When you decide to use your wireless mouse, the wired mouse and your tablet are also active. The input is the SUM of all movements from all the attached devices -- unless you physically disconnect them.

Macbook Pro keyboard and track pad freezes after a day or two of using bluetooth Magic Mouse

The first time this happened I thought my 3 y/old 17" Macbook Pro had died. The mouse cursor had frozen to the top left of the screen and the keyboard was also frozen and no matter what I did it didnt unfreeze. Even restarting. I searched extensively online and the only solution offered was to re install the system software.
The next day I took it into work, opened it ip there and the cursor and keyboard was working again.
This led me to believe there was a conflict with my recently purchased Magic Mouse and/or bluetooth. Even though I had been using the mouse for well over 3 weeks with no problem.
I resumed using the Magic Mouse with the computer for another week and then the keyboard/trackpad froze again. The Magic Mouse remained active. This time, I took the batteries out of the mouse and took the computer downstairs. After a couple of hours everything is working fine again.
Has anyone had this experience and knows how to fix? Or am I resigned to using a wired mouse?

I have never encountered anything similar. However, try resetting the PRAM and SMC.
Barry

Mac Mini: either Magic Mouse OR Keyboard won't pair at startup

OK I'm stumped and apparently Apple Support is stumped too. I have a problem with my new Mac mini. It will not pair to both my wirelesss keyboard and Magic Mouse on startup. I have an old white "Wireless Keyboard," sometimes referred to as the Bluetooth Keyboard. It's about 6 years old, I purchased it in 2006 with a late Power Mac G5 Quad. It worked great.
But now I just bought a new Mac mini, i7 2.7Ghz, running all current updates to MacOS X 10.7.4. I paired the new Magic Mouse and the Wireless Keyboard just fine. But on every reboot, the keyboard would not pair, it would always go to the Bluetooth Assistant and say no keyboard was attached. I would have to turn the keyboard power switch on and off, usually a couple of times, before it would recognize it. Sometimes I even had to go to the bluetooth menu item and manually Connect the keyboard.
I called Apple tech support under warranty, we tried many things like deleting the bluetooth settings and recreating them, even turning the mini off and pulling the power cord for 30 sec (lol wut). But nothing would work. The Apple tech said, oh well, it's an old product, the higher level tech says it's not supported. Live with it.
But NOW I have just the opposite problem. Sometimes my Magic Mouse won't pair and the keyboard will. So obviously there is no technical reason why this mini won't pair with the keyboard on boot, it IS supported. But invariabley one device or the other, either the keyboard OR the Magic Mouse will not pair at startup. This is particularly a pain if the mouse won't pair, I have to keep a USB mouse plugged in so I can use the bluetooth menu to Connect. Now this is insane. I have to use a USB mouse to connect my wireless mouse.
So, Apple Support didn't have any ideas. Maybe someone else has some ideas. I don't see any reason why my new Mac mini won't pair with both bluetooth devices at boot time. It should work.
Also I have a few gripes with the Magic Mouse, I'll toss those in too. Wow it burns batteries fast. I bought some Duracell NiMH rechargeables and a recharger, this added considerable cost to the product. But mostly I am having some sort of ergonomic problem. I am constantly doing something that causes the Dashboard to come up, even though I only have one finger on top of the mouse. I also occasionally pull up the "show all windows" feature of an app, which slows things down pulling up the windows unnecessarily and then me going back. I must be activating a two finger gesture with one finger on the side. I don't know how to prevent this, or even where I'd turn them off.
But even worse, I am geting tendonitis or carpal tunnel syndrome or something, due to the way this mouse has to be operated. I have never had this problem in my life. It seems that I am constantly holding up my index finger so I can right click. This is causing strain in my hands, and soreness. You can't right click with both fingers on the mouse. Or at least, I have never been able to. I just don't seem to be able to run this mouse well. If anyone has some tips, I would sure like to hear them. I like the scrolling gestures but I hate how it right-clicks and how it accidentally double-clicks. Oh someone please help save my wrist and tendons!
I liked the Mighty Mouse a lot, once I figured out how to clean the roller. But apparently it will not work with the Mac mini. I can pair it but it will only move up and down, it will not move the cursor left or right. Weird. I would use the old Mighty Mouse if I could get it to pair.

I have exact same problem. Mid 2010 mac mini Intel core 2 duo. Have Trackpad and silver bluetooth keyboard (both bought about a year ago). Suddenly today, Track pad stops working, keyboard was fine. After much futzing with computer and keyboard/trackpad restarts, etc, I was able to pair the track pad, but keyboard is no longer found by the mini. Once trackpad is paired, I can use it as a mouse, but none of the trackpad configurations for gestures work, and things like dragging a window around the screen is choppy, indicating I would think a spotty connection between trackpad and computer.
I also have a macbook pro that's about 3 years old, and both track pad and bluetooth keyboard pair up with this without any problem at all, so it's not the bluetooth devices.
when looking at the console of the mini, I get PAGES of errors for today, with things like 'can't get battery percentage", [BNBTrackpadDevice] getReport returned error .... for reportID ...., thousands of lines of ***Missing version string for product ****
Also, mini can't find the iPhone 3gs, the laptop or the iPad when trying to pair.
I'd say there's an issue with the Bluetooth controller or hardware, but if anyone else has had a similar experience and fixed it, please chime in.

My bluetooth magic mouse and trackpad suddenly quit working. This has been going on for a month or more. Eventually continual

I have a Bluetooth Mac keyboard, trackpad and magic mouse. They fail regularly and only a series of resets eventually cures the problem. I have switched to a USB mouse, but that eventually fails too. 2011 mini, all current software. Mouse still moves cursor, but no left click. Trackpad loses click ability. Repeated shutdowns. Something is very wrong.

If even the USB mouse is failing, that's interesting. Make sure you remove the batts from any nearby BT mice, and reboot the system. USB mouse should work fine, if it's still not clicking, something needs to be probably changed in the system preferences.
Try these:
Reset your computer's PRAM
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Mac OS X: Starting up in Safe Mode
http://support.apple.com/kb/HT1455

Mac Pro Bluetooth

hello, I am going to buy a mac pro tomorrow. I am looking to buy the wireless keyboard and mouse. Does the eight-core mac pro's have bluetooth built in or do you still need something like a usb bluetooth reader?
Thank you

Bluetooth is standard. AirPort is extra (and not user-installable).

Mac Pro late 2013 mouse and keyboard

Today I receive my new Mac Pro late 2013. With my big surprise is without mouse and keyboard.
Which keyboard and mouse I have to buy?
Cable or wireless?
How and where connect?
I also see in the online store there is only cable keyboard USB 2 but the Mac Pro have only USB 3 ports.
Please help me. I'm very frustrated. I have this new fantastic computer front me and I can't do nothing.
I look every where but I not find any information about.

You can use wireless keyboard and mouse.
http://store.apple.com/us/product/MC184D/B/apple-wireless-keyboard?fnode=56
http://store.apple.com/us/product/MB829LL/A/apple-magic-mouse?fnode=56

Mac Pro + Airport Extreme = Mouse Cursor Chaos Display Issues When Dragging

Graphic display issues (mouse lag and latency displayed on the screen when dragging an object (photo, window, application, document, etc.) from the top 50% of the screen to the bottom 50% of the screen. Mouse cursor starts to display serious lag and latency and loses ability to stay on the object being dragged anywhere below the 50% horizon line of any display.
Mac Pro (any model 2007 to current 2009 production) with Airport Extreme installed.
Symptoms:
On any object the mouse cursor selects and then drags from anywhere in the upper portion (50%) of the screen display (no matter the display being used) to the bottom portion (50%) of the screen display, shows great lagging and latency as if the cursor is "hanging on for dear life" or as if the processor were running several intense applications and cursor was not responding.
The mouse cursor fails to stay in concert with the object being dragged anywhere in the lower portion of the screen although is fine in the upper portion of the screen.
Issue only presents itself when selecting and dragging an object from bottom to top or top to bottom of the display.
I have deduced that the issue with this "polarity" (i.e. the 50% horizon level of the screen north and south) is due to some magnetic or waveform interference from the Airport Extreme card and most likely due to its position on the motherboard and/or next the the Intel processor. Also could be enhanced by the Bluetooth card which is also located next to this card.
After checking various Mac Pros (at Apple stores, friends and received via Apple Online store) the common denominator is the Airport Extreme Card. When it is NOT present, no issues are present with display cursor lag; when it IS present, all the above apply.
No one at Apple seems to realize this issue or cares about it. Ditto for Genius Bar Apple Employees; seems to be a mystery on par with the Bermuda Triangle (which ironically is also magnetically-polarity related.)
Still waiting for a Apple Product Engineer to contact me and have 3 tickets open with Apple from 3 different Mac Pros on this. Problem first noticed May 2009 although first generation Mac Pro from 2007 also suffered same issues and just now putting the puzzle together on this relationship.
Any others out there notice this as well? Check it out if you have a Mac Pro and Airport Extreme Card installed inside of it.

I also have the same exact problem. I have a i5 iMac Mid 2011 with an upgrade to 10.10 Yosemite connected to an external display. I like you never had this issue with Mavericks. Zoom is so painfully slow now that I had to disable it. My iMac has 12 GB of RAM and even with no apps opened, zoom is killer slow.. makes me want to punch a wall-kinda slow.
I think it's clear to say that something is up with 10.10.. some bug.
Apple please fix us zoomers

Mac Pro (bluetooth problems)

Hi all, I hope a genius can help...
I have a usb bluetooth dongle attached to my mac, which has been working previously for over 2yrs, only recently I am having problems, every time i switch off the mac and turn it back on the bluetooth is switched off.
the only way i can seem to turn it back on is by..
right clicking on a file > more > send "*" to bluetooth device then cancell that and a another window will pop up saying turn on bluetooth,
system info.
Model Name: Mac Pro
Model Identifier: MacPro1,1
Processor Name: Dual-Core Intel Xeon
Apple Bluetooth Software Version: 2.1.3f8
Hardware Settings:
******* Computer:
Address:
Manufacturer: Cambridge Silicon Radio
Firmware Version: 1915
Bluetooth Power: On
Discoverable: Yes
HCI Version: 3 ($3)
HCI Revision: 1915 ($77b)
LMP Version: 3 ($3)
LMP Subversion: 1915 ($77b)
Device Type (Major): Computer
Device Type (Complete): Macintosh Desktop
Composite Class Of Device: 3670276 ($380104)
Device Class (Major): 1 ($1)
Device Class (Minor): 1 ($1)
Service Class: 448 ($1c0)
Requires Authentication: No

I'm having similar problems with a brand-new Mac Pro 8-core. Mouse cuts out (I'm using a wired keyboard thankfully) and my Jawbone headset will work wonderfully with my old MacBook Pro but will only pair (maybe) on my Mac Pro.
Called and spoke with an expert and feel I get the run around. He had me shut down and unplug everything for 30 seconds. I did it but felt he was just having me "do something" to get me off of the line.
Apple has a problem with Bluetooth on their Mac Pros and isn't dealing with it.

Bluetooth Magic Mouse Issues (OS X Yosemite 10.10.3)

Upgrade to 10.10.3 has made Magic Mouse unusable other than for the first few minutes following reboot. Have tried all suggested fixes including reset of NVRAM, SMC & turn off/on Bluetooth. Keyboard and track pad don't appear to have the same issues. Mouse works fine initially and after reset, but once applications (i.e. Mail, Safari, Calendar, etc.) are opened, device loses connection and connection won't re-establish for 10-15 minutes. Replaced all batteries to new & also deleted and repaired Bluetooth devices to see if that would fix.
USB Mouse works without issue, but lacks functionality of Magic Mouse so looking for a solution.

Hey. I just fixed it
Try this
go to your library/preferences/
find the folder "SystemConfiguration"
make a back up on your desktop then delete it from library/preferences/
restart computer ( your mac will remake those files)
viola working bluetooth and wifi

Other mouse besides Bluetooth Magic Mouse not recognized?

I am fairly new to the forum, so I am sorry if this is in the wrong section...
I bought my computer last summer, and it came with the Magic Mouse and wireless keyboard, both, as all of you probably know, bluetooth. Nothing is wrong with these things. In fact, I much prefer them over other mice and keyboards. The problem is the left and right click buttons. I understand that I can go into System Preferences and get the Magic Mouse to have both the Left and Right clickers, which I have done. I didn't really enjoy the feel of it, as I prefer feeling both of the buttons over just one large one. So, I decided to hook up my wireless Microsoft mouse with a small USB connection. When I disabled my Magic Mouse and connected the Microsoft mouse, nothing happened. I wasn't able to use the Microsoft mouse, which works fine on any other non-Apple computer that I test it on.
Is there any way that I can go about fixing this problem and making it so that the Microsoft mouse is recognized by the computer?
Thanks,
~Elliot

Hello E:
Welcome to Apple discussions.
I decided to hook up my wireless Microsoft mouse with a small USB connection.
Are you trying to do this with a USB "dongle?"
When I disabled my Magic Mouse
How did you do this? Did you delete the magic mouse in system preferences?
In any event, I have not seen anything like what you are describing. I am not criticizing non-Apple devices, but I am unable to suggest troubleshooting steps for non-Apple hardware as I have no experience with them.
Barry

How To Install internal Mac Pro Bluetooth?

Could anyone draw me a picture in my head of how to install this bluetooth device before I get it and put it in pretty quick? Users guide is no joy. Can';t be too hard? I'm softwared up and external now. Keyboard connectivity is not what I'd like... maybe on account of the third party external usb/bluetooth.
I've been elbow deep in my lovely old G4.
Gracias
Pro, 2 gig Mac OS X (10.4.9)
old lovely g4 tower Mac OS X (10.4.7) dual giga processors, 40+80Gig HD's, Radeon 8500

That little antenna is difficult to connect.<<<</div>
Say what?
http://www.dlink.com/products/?pid=34&sec=0
ftp://ftp10.dlink.com/pdfs/products/DBT-120/DBT-120_ds
.pdf
The title of this discussion including the word "internal"; external dongies is not what I was referring to. Thanks though. Already got one of those.
07 Mac Pro Mac OS X (10.4.9) 2 gigs

Mac Pro Bluetooth Magic mouse Solved

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