Mac Pro dead

Mac Pro about 3 years old, bought new in Australia.
suddenly would not start up past the Apple logo, got stuck there.
won't boot up from install DVD.
have read about similar problems, nothing i tried fixed it.
sent it to Computers Now Apple dealer in South Melbourne where i bought it.
after 3 weeks they have tried new RAM, new memory riser boards, new processors and a few other things.
they can't fix it or tell me what is wrong.
next option was to try a new logic board.
they are charging me money for their time to do these experiments ( i am not buying the components).
testing a new logic board would cost me more in time charges.
if that is the problem then its uneconomical to fix the machine with incredibly high cost of Apple replacement parts.
so i have told them to send it back to me still broken.
i am disgusted that they seem so incompetent and are unable to actually diagnose a fault without doing an expensive replace everything to see what's wrong.
should i expect a better level of knowledge from a genuine Apple dealer?
Also i am so sick of every Apple computer I buy dying after 2 - 3 years.
These things are supposed to be Rolls Royces and we are paying premium prices and they are less reliable than a PC costing a quarter the price.
So I will probably get a new logc board in Thailand when i go there for holiday,
that's the way i fixed my Macbook Pro after 2 logic board failures,
local prices were incredibly high, i got a logic board there installed for a quarter the price i was quoted in Australia.
I am very very very unhappy with Apple build quality and reliability and service.
I bought a PC that is faster with more memory for $600 6 months ago, that Mac Pro cost me $3500.
So why pay premium prices for something that dies and is too expensive to fix?

so they couldn't fix it
and couldn't tell me what's wrong.
they just tested by replacing stuff.
the logic board being the last thing to test,
which they can't do except by replacing it with a new one.
are they serious? is there no way to tell if a logic board is faulty?
they told me they did all the apple tests as per the guidelines.
frankly i think they sound like they know nothing about these computers.
new logic boards are of course horribly expensive for no good reason.
I am very angry with Apple yet again,
their "top quality" top price products just keep failing after a few years and are uneconomical to repair.
so you have to buy a new one, what a great business plan to keep sales moving.
I have been using Apple products for years since the IIvx i had,
as every year goes by i get more and more angry and disappointed with them,
the obsession with style over substance is causing build quality and reliability problems.
so why would you buy something so much more expensive than the competitior and less reliable?
next week i will collect my $3500 heavy over-constructed aluminium box sit it on the floor and use it for a coffee table.
thanks Apple.

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2007 Mac Pro dead

My 2007 Mac pro running leopard will not boot up the light turns on, you hear the chime but when the apple apears and the flower thing starts to spin a different noise comes from the machine.
Then the cheeky thing shuts itself down. I have tried command, option, P, R. I have tried to start up from disc but the same thing happens every time. I need help fast as my finals at uni are due in and there on the f'in thing.

If it won't start from the original DVD/CD disk you're most likely going to have to take it in for repair. Before you do that, unplug anything non-apple and remove any memory, cards or other non-apple hardware. Unplug everything. All cords including power and all other cords and let it sit for a minute. Plug back in the necessary keyboard and mouse and power (nothing else) and try to start it. If it fails try the DVD/CD. If that fails you will have to take it in locally or send it to Apple. If the DVD works, run Disk Repair and run the hardware test (restart with D key held down if I recall correctly).

Is my Mac pro dead??

I tried to boot up and all I could get was the apple symbol and spinning dial. I removed the hard drive and was able to boot up another mac with it, so I think the hard drive is good. I also tried to boot off the CD but nothing happened. Actually I could only get the CD tray to open 2x out of several attempts.
Any one have any ideas or is it RIP???

all I could get was the apple symbol and spinning dial.
The Apple symbol loads off the boot drive after your Mac has passed its diagnostics and shown that there is a drive that seems to contain the right stuff. Your Mac is working perfectly.
Your Hard Drive, however, is a train wreck.
Booting to an Installer DVD is the preferred method. If this does not seem to be easy, try this:
Hold down the option key as you start up. This will produce a display with icons for each possible boot drive.
Press the Eject key on your keyboard. This should open the dvd tray.
Insert an Installer DVD, preferably the one for your Installed System. Wait for the drive to spin up and place its Icon on the screen. Select that Icon and click the arrow below it to boot from it.
Answer only the "what language" question and wait a quarter minute for the MenuBar to be drawn.
Choose Disk Utility from the Utilities Menu.
Select the make&model of your drive and inspect the SMART status in the lower Right of the window for "Verified".
Click "Repair Disk" (NOT Repair Permissions, which is used only for a very obscure situation where Installer-placed programs will not open).
Report any un-repaired issues back here.

Transferring Files from a dead PC to a Mac Pro.

Howdy all, My PC that I've been using as sort of a media hub in my living room has finally died. Motherboard said "NO MORE!!!" As a replacement I purchased an older Mac Pro 1,1. It is perfectly suited for my needs. The PC has 4 hard drives in total. One is used primarily for Windows 7 to reside on and the other 3 contain music, pictures, videos, things of that nature. I want to put those hard drives into the Mac Pro, however it has been my experience that hard drives formatted to NTFS won't be seen by the Mac. So how do I go about getting the files off the dead PC drives, reformatting the drives for Mac and then placing the files back onto those drives. Is there a way that bootcamp can be implemented to ease the process. The Mac Pro is a 1,1, it has 4gb of RAM, and it is running OS X 10.7.5. I don't want to lose 11 years worth of family photos and some 50 gigs worth of music, so any help would sure be appreciated.

Paragon Software has best of the NTFS drivers for Mac OS so you can easily access, write and use the drives as is. They even have a non destructive means with another of their programs to convert to/from HFS and NTFS (pretty sure).
Apple's read only NTFS is weak such that external drives with NTFS often don't mount even, the other being low overhead and performance you want. And Paragon is strong on Macs and low cost.
http://www.paragon-software.com/home/ntfs-mac/

Moving data from a dead G5 with serial ATA drives to a Mac Pro

I have a dead Power Mac dual 2.7 GHz G5. The red light on the edge of the mother board is on - and the machine does not start up. It has been dying slowly - the dual monitors turn off when I send an image to my printer.
It is under Apple Care - and today I purchased a Mac Pro quad 3.0 to replace it.
But - I need some files from the 2 drives in the dead dual 2.7 G5. They are 250GB Serial ATA; 7200 rpm drives.
From what I read here I cannot simply put the drives into the new Mac Pro.
So - I think that I need a firewire enclosure for the 250GB Serial ATA; 7200 rpm drives that will let me get out the data.
What is a good enclosure to do this - or is there another way? I can't send in the G5 for repair until I rescue the data from the drives and erase them.
Dual 2.7 G5, 2 intel iMacs, 1 MacBook, 1 Powerbook, 18 G4 Macs, 3 iPods Mac OS X (10.4.9) I teach Digital Photography clases - on Macs

You can install them - you just won't be able to boot
from them.
Don't move programs over - you should re-install them
instead.
That would be great. I don't need to boot from them - I just need to rescue some files.
Can I erase them from the Mac pro before I send the G5 off for service?

I want to install windows on my mac pro but my superdrive is dead...

I have a 2008 Mac Pro (Intel) running 10.10. I'm trying to install windows (8.1) on my machine which I have done several times before (mostly XP and windows 7). I've created a bootable USB drive using bootcamp but my machine won't boot from it or recognize it on startup. From research it doesn't seem that machines that came with super drives will allow this. Since my super drive is dead I need a way to install windows without it - buying a new one would only be used to install windows. Any suggestions would be greatly appreciated.

I can have the USB show up either with or without pulling the OS X hardrive. When I try to launch it however nothing happens although the USB flickers forever showing activity. I've tried creating the usb from both .cdr and .iso files with no difference.
I looked at the link you posted and it seems that the OP was only able to install windows from his DVD player. I really hope there is another way and appreciate your help.

16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What

16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What happened?what do I do now??????? Help!

Note that you don't have a Mac Pro as stated. Your profile says you have a MacBook Pro. Please clarify as they are entirely different computers. If nothing below works for you, then make a Genius Appointment and take it in for service.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Dead pixel on mac pro retina

Hi I have just noticed a dead pixel on my mac pro retina. I bought the machiene in 2012 when they came out. Does anyone have any suggestions as to what I should do? Id rather have it replaced than fixed as I havent had it long. I have 3 years apple care. Do you think this is possible?

I dont think 1 dead pixel will warrant a replacement. Only way to find out is to make an appointment at your local Apple store or AASP and have it looked at.

Maxed out Mac Pro (nearly new) DEAD SLOW - why???

*I have always been a PC guy (animation and film production is what I do -- www.speedbumpstudios.com) but I decided to bite the bullet and go Mac. I maxed out my Mac Pro-- if it's available, I got it. It's a 15,000 machine. Great. So I've had it for a few months and the thing is so dead slow I am finding it almost unusable. My three year old PC laptop kicks its butt. Here are the symptoms.*
*Opening Photoshop takes anywhere from 1 to 3 minutes. Once it is open, if I try to open a file, it takes another couple of minutes for the finder to pop up so I can search for it.*
*iTunes regularly hangs and/or takes several minutes to load. My iPod, which is also new, sometimes cannot even connect to it (error).*
*HP scanning software takes minutes to open. Once the scan is ready to be saved, it takes minutes for finder to even offer the option to name the new file.*
*Almost all the software on this thing starts up painfully slow.*
*IMPORTANT: I have noticed that the machine runs almost all right immediately after a restart. The longer it runs, the worse these symptoms get.*
*ALSO IMPORTANT: -- I had been running Boot Camp on the machine, allowing me to boot into Windows XP. Recently bought Parallels and ran that. While this Mac never ran great, the problems seemed to get markedly worse at that point. I have since, out of desperation, removed Parellels completely, but the problems persist.*
*I am, of course, sick about how much I am paying for this machine that is supposed to be the best available and it about as useful as a boat anchor. WHAT SHOULD I DO!?*

George, I feel your pain. I too have a maxed out Mac Pro;
Mac Pro - 8 Core (Dual Quad-Core 3GHz)
16GB RAM (Crucial Memory)
4x 750GB Drives
ATI 1900x Vid Card
2x 30" Cinema Displays
etc etc etc .... I even have a 2-port eSATA cables installed (OWC) with a 1.5TB external drive (Iomega, and fast as the dickens!)
My machine has been in the Apple repair facilities THREE times so far (I am working with an executive relations person for 3 months now) and we are about to swap it out for a new machine because the term "ghosts in the machine" apply to many Mac Pros. In fact, the last time Apple fixed this machine was yesterday, replacing a bluetooth module, and as soon as I booted the machine it started having kernel panics (for the first time), we thought it was the RAM Riser cards being seated wrong... after making sure everything was seated properly, and doing a complete OS reinstall, it is still kernel panic-ing every hour (if I let the machine sit quietly)...so, there is a ghost in this machine that does not want to go away.
To get your situation though, MY machine has ALWAYS been much slower than the dual-G5 I replaced last April. You are not alone here. This is an 8-Core machine, ran Tiger slow and is now running Leopard only about 20% faster, which is still slower than the G5. Makes me want to cry sometimes because I paid, what, $1300 for the processor upgrade alone?
Something is wrong with your machine. I suppose you have already tried to reinstall, reformat your drives, correct permissions, etc and still found your machine wanting in the ways of speed, right? What you need to do is to contact Apple Executive Relations and tell them what is going on. Once they see that you ordered such an expensive machine (no one buys extra RAM from Apple so they will sympathize right there!) they WILL contact you and work with you until your problem is solved. The only reason they have not replaced MY machine yet (they will usually do so after the 2nd or 3rd repair attempt) is because in my case I cannot afford the downtime. Now, however, I think we have to because no one can figure out why this machine is having panics after sitting still for an hour.
Anyway, be assured this is NOT representative of Apple or the Mac Pro speed. Mac Pro's are plenty fast, and unbelievably fast with newer, Intel-based software (CS3), and even though Leopard has many many bugs it is faster than Tiger. My partner has the same machine as I do and it is so fast I think it does most of his work before he even arrives in the morning.
Work with Apple, let them fix your machine or replace it. They will.

My Mac pro is in off mode permanently: black screen, no light (not even the cable), not sound...just dead! I bought it 3 months ago and this is disappointing. Any advice?

My Mac pro is in off mode permanently: black screen, no light (not even the cable), not sound...just dead! I bought it 3 months ago and this is disappointing. Any advice?

Reset the SMC and then test: http://support.apple.com/kb/HT3964
Otherwise as the other folks indicated, its time for diagnostics / service. Make an appointment with a Mac Genius at an Apple store, contact AppleCare via phone, or contact an Apple Authorized Service Provider for assistance.

My Mac Pro is completely dead, please help

Hello guys, I got this one: Apple Mac Pro "Eight Core" 3.0 (2,1) from 2008 (I think) and he is completely dead, I mean not a single beep, fan doesnt spin, just complete silence
I tried remove everything and nothing helps so I suspect power supply (or maybe motherboard?,) so what I can do now? I dont have any other mac, so can I use power supply from PC? local apple service told me, they cant do anything, because its old model (they dont have parts)
so what I can do now? thank you and pardon me my english
thanks
PS or maybe turn on/off button is dead but I dont think so

http://www.dvwarehouse.com
Some places will do a free examination or bench test or a small fee, refundable if they do solve or fix it.
Running AHT or ASD might help too

Mac Pro mysteriously dead

My Mac Pro (2008 8-Core) seems to be mysteriously dead.
When I power it on, I hear the startup chime, see the power light on the front, and I hear everything rev up (fans, optical drive, hard drive) but no video appears.
I tried booting from the system CD holding down C; same thing. I tried replacing the video card; same thing. I tried Firewire Target Disk mode to another Mac: the other Mac sees the 8-core in System Information>Firewire, but no drives mount, not even in Disk Utility. I tried zapping PRAM, but it does nothing. (Holding down command-option-P-R does not cause the chime to happen multiple times.)
HELP! Anything left to try?

Pull your hard drive(s). Your disk drive or directory is too corrupt and you need
a new boot drive for now
try reformat and restore the old one later on
The first thing would be Recovery Mode.
And if you use Carbon Copy Cloner you can clone the system and recovery partition to another drive just in case a drive fails.
A really bad directory can interfere with booting. From any media. Put drive in FW case and don't turn it on until the system boots from another disk drive or DVD (I never use DVDs after once installed).
With the drives pulled if you still have trouble, then it is likely hardware.

Is my mac pro's nVidia 8800gt dead. B&W lines across my screen only

Hi, I run a Mac Pro 2008 oct core system. The specs are as follows:
dual 2.8GHz quad core processors
Snow Leopard with all software updates
16GB RAM DDR2 (Pre-DDR3 mac) (apple certified RAM, so won't break my warranty)
Hard drives are set in two raid arrays, there are four 1.5 TB drives, each set to pairs of raid 0 for 3 TB drives. One raid array is set to time machine the other is my startup disc.
dual DVD RW drives
N-Videa 8800GT graphics card (Shipped with my mac)
using a DVI to HDMI adapter to connect to a 40" Samsung LCD TV as a monitor (has always worked flawlessly)
I have upgraded a lot of the parts myself and have a fair amount of knowledge of how to do my own upgrades. My system today crashed on me after waking from sleep mode and attempting to use the web. Now when I try rebooting it gives me a screen that is even lines of black and white, nothing else. I do get the Apple beep noise like normal so my assumption is it isn't going to be the memory. I have cleaned off, reseated, and tried different slots with my graphics card, and both DVI ports, same effect. I am pretty sure this is the graphics card demanding to be replaced, which I have considdered upgrading anyway in the past. Most of my computer activities involve watching HD quality movies and TV shows and playing games with high graphic requirements at maximum settings, so using a top of the line graphics card is to be expected.
What I am posting here for is just getting a confirmation that other people agree with me that this is the problem so I do not waste my money on a new graphics card. Please let me know opinions, I would like to have my computer running swimmingly in the near future. Thanks in advance, I appreciate any help I can get.
-Jacob

Most people often seem to think that after a system freeze they don't need to repair their boot drive.
Over the years, Disk Warrior stands out as indispensable.
ie, don't rely on the restart alone to repair and fix, and you probably don't want to trust and rely on just Apple First Aid.
Boot from another drive and run Apple First Aid followed by Disk Warrior; keep backups of your system you can boot from. Clone your system with SuperDuper. Clear out system caches.
You don't need to buy Apple RAM and its prices to have certified RAM, Crucial and others are fine. Sometimes even better.
I like a fsst, small, boot drive and keep it just to OS/Apps; everything else, media files, data, whatever, on other drives. Multiple backups and redundancy. TimeMachine doesn't benefit or perform any faster with RAID, I've tried just to see.
I would slice off some space for an emergency boot drive so you can OPTION boot to that and run First Aid and other maintenance.
Then worry about hardware, and maybe run some hardware tests.
And for a good "is it software or hardware" do a clearn install of Apple OS and updates (only) - needs less than 30GB.

Dead 2008 Mac Pro with Soft Raid - Diagnostic Ideas?

I'm starting to run out of ideas how to diagnose and fix my 2008 (March) Mac Pro: Dual quad-core Xeon, 2.8GHz with a 2TB four-HD soft RAID.
I think it died of a bad or partial or otherwise failed update of Mavericks. Since Mountain Lion, I think it was, soft RAIDs no longer support Recovery Disk partitions, but I have a Recovery Disk on a USB thumb drive, created on my MacBook Pro running Mavericks. The MacBook Pro can boot from it, so I'm confident that it was created successfully, but no luck booting from it on the Mac Pro.
Below is what I've tried along with the results I got, pretty much in chronological order. Any of you have any other ideas?
Experiment
Result
Normal boot from soft RAID
There's frame-buffer-memory garbage (largely quasi-random noise) at the top of the screen. The grey Apple logo came up offset to the right of the screen, with the spinning thingie below it. That spinning thingie (I forget what it's officially called) spins for about the right amount of time where it would start drawing the desktop, but instead it freezes up, and then I start seeing flashing orange stripes on the screen. The disk keeps cranking for a while.
Powering up in target-disk mode, over Firewire
Works normally, and I in fact successfully backed up the RAID that way to a 2TB USB drive, using the MacBook Pro.
Zapped the PRAM, then normal boot from RAID
The only change was that there is less frame-buffer-memory garbage at the top of the screen, and the Apple logo and spinning thingie is now centered again. Other than that, the failure to boot happens identically.
Boot with option key down and Recover Disk USB thumb drive in the front USB (on the Mac Pro itself; no USB hubs intervening).
It boots up showing icons for each of the four disks of the RAID, but does not show the recovery disk. (Doing the same on the MacBook Pro does show the recovery disk, and I am able to boot from it on the MacBook Pro.)
Booting with C, since I gather that that could also tell it to boot from a USB drive.
It did not boot from the USB drive.
Booting with D, to try to get it to run hardware tests.
No effect; still fails to boot in the usual way.
While connected to the MacBook Pro in Target-disk mode, running Disk Utility looking for disk problems.
No problems found. I have a Mavericks version of DiskWarrior on order. Should be here in a day or two.
I haven't tried any network boots, since I don't know of any network drives to boot from, and I'm not sure if it would do any good anyway.
I really doubt if this would work, but one ... conceptual ... way to replace the OS on the RAID might be to connect the RAID, via target-disk mode, and buy (again) Mavericks (or Yosemite?) from the App Store, and then tell it to install it on the RAID rather than the MacBook Pro itself. The problem with that, I imagine, would be that after loading it onto the RAID, it would presumably perform an installation appropriate to the MacBook Pro rather than appropriate to the Mac Pro. So, I'm not desperate enough to try that yet...

Just how did you create the recovery disk on the thumb drive? Maybe it is unique to the laptop.
"but I have a Recovery Disk on a USB thumb drive, created on my MacBook Pro running Mavericks."
If y can download the Mavericks installer on your laptop y can make a Mavericks bootable installer with
http://liondiskmaker.com/

My Mac Pro is dead...how dead is it?

Early 2008 Mac Pro Tower. On start up, displays 7 vertical lines through the apple screen, like a bar code. I have a couple internal start-up drives, holding option key and choosing a different drive still gets me the lines, wont proceed to the desktop. Starting on a windows drive (bootcamp) kinda freezes, doesnt get to an apple screen. I'm gonna check the logic board battery now, assuming that's ok, I'm thinking it must be a failed Logic Board or Video Card. I have a Nvidia 285GTX if I remember right, the fastest card I could find. Any ideas, anyone seen this before?
Any hints would be appreciated
ps, it has the latest OS on the main drive, and older OS's on the other drives

HI Jim, maybe dont give up on it yet. Try the following procedure before you pack it up in the box and take it to an apple tech. My Apple macpro tech told me the following... this may shake it up and it may kick over ok. Its worth a look
power down and remove the power cable from the back of the mac
remove all the cards in the PCIE slots .. including the Graphics card in slot 1
remove all the disk drives in BAY1-BAY4
remove the memory riser cards (yep simple to do)
optionally but worth it (pull out the memory DIMMS and reseat them again . you never know)
try and remove the CR3032 battery that on the main board. IF its old, go buy a new one and replace it. else leave it out for a 30secs and replace the CR3032 battery (this saves do a +P+R at startup)
now with the POWER CABLE STILL NOT connected to the MAC PRO, PRESS and HOLD in the POWER BUTTON for 5-10 seconds and release it.This will help discharge the P/S caps apparently
NOW... put the power cable back in and POWER ON without any cards or memory or disks in. It wont go anywhere..
Power it off again
NOw insert all the GRPAHICs PCIE card in SLOT 1 only (leave the others for now), and a insert a SINGLE DISK that has the production OSX on it (leave the other disks out unless you have a RAID CARD for the internal disks)... DONT attach any other IO devices other than the screen and keyboard etc to teh MAC PRO just yet
Ready?... now HOLD THE POWER BUTTON IN FOR 20 SECONDS until you seethe LED bower flash AND it makes a SQUEALING sound. This will reset the system management controller.
See if the MAC PRO will power up for you.
IF it works, shut it down and put in the remainder of the DISK bays and PCIE cards and the other external I/O devices. YOu may want to do this serially and power up and down to make sure its not one of these components that is contributing to the error.
This procedure has worked a few time for my colleague and I ove rthe years, especially of the machine has been left unused for a while and or it has been moved and bumped.
I hope this helps. If that fails, you best bet it to get it looked at by a TECH. Could be the P/S, the roser boards or the main board..... I just went through this myself in Februrary with a dodgey colling tower sensor on CPU-B on my 2009 MAC PRO. It was easy for Apple to find. Didnt cost too much to fix and they did it in a day here in Hong Kong Apple Store... great service I must say
BEst of luck mate.
Post your results for others to see.
Warwick

Mac Pro dead

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