Mac Pro does not connect to ADSL router

Took my mac in so that they could install airport extreme card.
When clicking on the Airport icon on task bar my router is listed in the drop down menu. When selecting it, it asks for a WPA password, after entering the password it shows the connection failed. What's interesting is that I get same error even if I type password incorrect in, it does not complain about the password being wrong.
Got a notebook with widows xp that connects fine to this router, when connecting the Mac to the router via ethernet it works fine though.
I have installed my Airport card after I have installed 10.5.2 so I was thinking it might be a good idea to maybe install Tiger or 10.5 to see if this fixes the problem as I have read many posts of people complaining about their networks after installing 10.5.2.
No idea where to start trouble shooting.

Thanks Linc. Turns out the problem was the length of the Cat 6 cable. I have wires in the walls, so I do not know the exact length, but I reckon it must be 60 ft. If I connect the mini to the switch with a shorter cable it does work. Problem is I have no way to change the distance between switch and Mini: switch needs to be where I have all the wires departing to reach endpoints scattered through the apartment, and mini needs to be where I will use it.
Any views out there on whether I need a different switch, or a different computer?

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That will let you select the "turn on Bluetooth" icon.

After upgrading to Mavericks my Mac Pro does not open my double CD drives when I hit eject in the menu bar it locks up (please Help)?

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If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
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Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.

Mac Pro does not auto-sleep (manual sleeping if fine!)

I have a small annoyance with my 2009 (Nehalem) Mac Pro I am wondering if someone can help with, or suggest something, please:
The Mac Pro does not auto-sleep; ever. I have played around with the sleep time settings, and enabled or disabled the 'sleep drives' option, but to no avail. Mac Pro will stay on, no matter if I am logged on OR even on the 'log on users' screen.
That said, I can sleep the Mac Pro manually at any time, and without any problems; it stays asleep without a hitch, and wake-up is flawless.
There is nothing in the console log that would tell me why the auto sleep doesn't function. I deleted the sleep plist and re-set, but again, no change.
Any ideas? Not sure what could signal the system to not do auto-sleep?
It's running 10.6.3.
Cheers,
Dan

Exactly the same problems as those described above: forced sleep works (by using the power button or closing the lid) but automatic sleep doesn't (using 'Energy Saving' preferences).
Tried every single piece of advice here and on other posts: reset PRAM/ SMC, verified disc, repaired permissions, deleted the power saving preference files, cleared caches & history, restarted in every conceivable mode... The only things that worked were safe boot and creating a new user account which means it must be a software issue.
Disabled/ removed/ paused/ reinstalled every piece of software I could but to no avail. The most frustrating thing? Having to wait for 5 mins every time I tried something to check whether the damned thing was going to go to sleep.
In the end, and in desperation, I took the advice of Dino X and downloaded PleaseSleep. Success! A genius piece of software. It forces sleep when the Energy Saver preferences cut in but, even if I don't set exceptions, it won't force sleep if there's a DVD playing (for example).
Only had the Mac for a few months and I'll never go back to that other, unmentionable operating system; the Mac's just too good but I'm vexed that I'm having to use third party software to get it to work as it should (and was) - feels like a bit of a Win*s solution to me.

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My mac pro does not start up because then hard disk is formatted, How can install the operating system.
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Did you erase the hard drive yourself? If not, what exactly are you seeing, and what happened immediately prior to you starting to see it?
Your profile indicates that you are/were running Lion (Mac OS X 10.7.4) on a retina MacBook Pro, so you should be able to hold down command-R at startup to enter recovery mode, and you can reinstall the system from there. But whether or not you need to do something else first depends on your answers to the questions above.

FaceTime on Mac (Yosemite) does not connect when calling an IOS device

Hi all,
Since my upgrade with Yosemite, I seem to be having issues with FaceTime (video/audio) calling iOS Devices. iMessage works just fine with Yosemite. But when i attempt to call the other party via FaceTime, i could hear it ring but cannot connect. Anybody else who has the same issue and does anybody know how to fix it? It would seem to be a Yosemite issue, because when i tried using my iPad and iPhone to call via FaceTime, it works just fine using the same Apple Id i used for the Macbook Pro (Mid 2010). But when I use my Mac to call the iPhone.. It rings but it does not connect.. I hope they fix this with the next update..

For the ones who are interested: the problem has been "solved".
Solution: none. I found out that the iPhone 4 from my girlfriend caused the problem. The iPhone made it impossible to FaceTime to each other from iPhone <> MacBook Pro. I think it's because the discontinued iOS support for the iPhone 4.
Since she has the iPhone 6 FaceTime now works wonderful without any problem.

Newest Mac Pro does NOT work with CC14 - Will Adobe address this or not?

I have a Mac Pro late 2013 - the "trash can" - and when I tried installing Premiere CC14, it crashed multiple times before even completing the program's initial bootup. I had to install CS6 just to get operable, though this does not help me open the CC14 projects I have inherited. I have a colleague who uses a $1.5K laptop, and it works logarithmically faster and better with CC14 than my $4K new Mac Pro. I have all the Adobe permissions set to "Read/Write" and it shows absolutely no speed improvements over a much less expensive iMac. The CUDA feature is worthless unless Adobe develops a way for it to take advantage of the hardware configuration of the Mac Pro... And I'm having a hard time finding anything resembling an official statement suggesting this is anywhere close to a reality. I have many After Effects plug ins, and while yes: They are 3rd party plug ins, these are not just electives - They are part of my arsenal that my loyal clients have come to expect.
For 15 years I have used After Effects, Photoshop and Illustrator, all 15 of them on a Mac. In all that time I have NEVER experienced this kind of vagueness, finger pointing, and dodgy avoidance. There seems to be an allergy to making an announcement that anything resembling a coordinated effort is going to happen.
Why would I buy "the fastest" Mac if Adobe didn't work with it? MAC STORE staff didn't seem to think this was going to be an issue... Yet I can't find any official date as to when CC14 is projected to work with AMD architecture.
I'm feeling a lot like I did when Mac juked us with FCP-7 to FCP-X "upgrade.' Et tu, Adobe?
-JOHN BEYER
(PS - Yes I had Adobe Creative Cloud assistance help me troubleshoot)

No offense meant, but did you come here to ask for help, or are you just complaining? Because it seems an awful lot like the latter...
AlphaJB4 wrote:
I have a colleague who uses a $1.5K laptop, and it works logarithmically faster and better with CC14 than my $4K new Mac Pro.
So does CC2014 work on your Mac Pro or not? The laptop doesn't "work logarithmically faster..." than your Mac Pro if the software isn't working to begin with. Hyperbole, much?
The CUDA feature is worthless unless Adobe develops a way for it to take advantage of the hardware configuration of the Mac Pro...
CUDA isn't available on the new Mac Pro. OpenCL is. If you have the CUDA preference panel installed due to another piece of software putting it there, you're better served by deleting it. It's not going to help you at all on the new Mac. It may, in fact, cause problems.
Pr CC2014 works fine with OpenCL on the new Mac. Ae doesn't, but Adobe has never said Ae does or would. Anything you do in Ae is going to be CPU-bound. If Pr is crashing, then it likely means you have something else on your system that's mucking things up. Did you recover your user directory with something like Time Machine when you installed your new Mac? Was your user directory originally on some other Mac? What happens if you create an entirely new user from scratch, without restoring the home directory, and then try to kick Pr into gear? Does it run?
Provide some details and perhaps someone can help.

Mac Pro does not stay consistently connected to internet

Okay, I will try to be as detailed as possible...
I recently moved and had a new internet connection set up. The company replaced the modem and router I previously had (against my will) with their modem/wireless router combo. My Mac Pro has a wired connection, while all other devices (iPods, iPhones, PC laptop, etc.) in my home are wireless. The wireless devices all work consistently fine, however, the Mac does not. Typically, while having network diagnostics open, I reset the modem and everything is fine. After a few minutes, or after closing diagnostics, it no longer works again. Today, even after restarting the modem and getting all green lights, it doesn't seem to connect at all.
I have Windows installed under boot camp and the connection there works perfectly fine. This tells me there is an issue within my OSX settings, and not the equipment or connection. After learning this, my cable company's tech support basically told me to get lost and contact Apple. Though I'm paying them an obsene amount of money for crappy internet service, they really could care less about ensuring that their products at least work with their customers' equipment (they even told me they're tech support is unfamiliar with OSX).
I'm guessing something in my network settings is causing this, but I don't have enough in-depth knowledge about this particular subject to troubleshoot it myself. I'm desperate for a good samaritan to help as my business can no longer operate until I have working internet access.
PLEASE HELP ME!!!!

Disable the router function in the modem they provided and you can continue to use yours.
Modems, esp. cable, you may be able to return it.
There may be a list of modems that are compatible on their service - even some that aren't listed will be like SB6121.
And are you paying a monthly fee for their modem?
Others have "commented on" the Mac Pro not negotiating as well. But it was when you used your own router, right ?
I am totally sold on
having modem and router separate
Netgear routers - got the WNDR3400v2 last year and thinking about the next level, the R6300 probably this fall. I can even configure and monitor from iPad, iPhone, Android and their desktop app (Win and Mac).
I wonder if like my ISP they have a support forum, I'd be lost w/o. They can check the modem remote login and see what the modem is logging (over my head).
Had some odd electrial spike - 3x in a minute going onto UPS but not an outage. Spikes? left their modem 50% function and semi-crippled. I had to reset modem or it would reset itself I should say every 5-10 minutes at times. ISP could not tell until they got there. Then they found the modem was unable to connect to their activation page and had to replace it and the drop point on the telephone pole 70 ft away.
I now keep a spare modem of my own (SB6121) and continue to use theirs, Cisco.
You do have the ability to use your router, just not double-NAT is all.

Mac pro does not recognize ipad device when connected via usb port, suggestions?

mac pro running os 10.6.8 does not recognize ipad device when connected via usb port, suggestions? itunes 10.7

Here's a troubleshooting assistant: http://www.apple.com/support/ipad/assistant/itunes/
The most likely issue: Have you plugged your iPad into a USB port that is not directly part of your MacBook Pro?

Mac Pro does not wakeup 1 of 3 connected monitors: Philips times out

Hi,
(Setup)
I use a Mac Pro from 2014 (End 2013, AMD Firepro, D700 Graphics, 6core, 1TB SSD, 32MB, actual OSX Yosemite 10.10.2).
Connected are three monitors:
Philips BDM 4065 UC (40 great inches) via mini DP to DP cable
2x Dell 2410 (vertical/pivot to the sides of the 40" screen)
(Problem)
The setup is a dream for me, with one glitch:
when the Mac goes to sleep, all monitors nicely sleep with it. Waking the Mac up again, brings the Mac up and the Dells but not the Philips. It tries to get up (a bit of backlight to be seen), then shows a message that it goes to sleep again.
(Troubleshooting so far)
I experimented with it:
- power cycling the monitor brings it back into business
- pulling the DP cable temporarily does the job too ... sometimes
(Assumed root-cause)
Today I believe I found the reason:
In a forum sb. complained that the Philips takes long to wake up. Ok! The Dells that work are back ... instantly.
I tried this: wakeup, wait two seconds, put the Mac to sleep (mouse into active corner) and wake it up immediately.
The description sound a bit like "dance around the tree three times at full moon", but it works. What I believe that happens:
Fail:
- the Mac wakes up
- the Dells are awake instantly
- the Philips slowly wakes up
- the Mac gets impatient about the Philips and times out waiting for the monitor, stopping the signal supply
- the Philips falls back into sleep (and displays this as a message)
Workaround:
- the Mac wakes up, Dells wake up
- waste two seconds, while the Philips is still trying to wake up
- hammer the Mac back into sleep, and wake it up again
- the Philips is so slow it doesn't even notice this "brutal shaking" of the Macs wake-state
- the activite resets the wake-up-timeout of the Mac giving the Philips effectively enough time to report "ready" before even the second wake-up times out.
- et voila: a fully awake set of monitor
Now the big question:
I this timeout that the Mac on wake-up waits for a Monitor to become ready a configurable item? Can I extend this period by a few seconds to get my dream setup actually working? I fear I won't be able to make Philips solve the long wake-up time, so I check on the Apple side.
Thanks in advance.

So update. Boot camp now works...somehow. Not sure how I fixed it but this is what I did that lead to it. As you asked I tried to make a boot drive on a USB for OS X Mavericks, But the App store would not let me download it. So instead I made one with OS X Yosemite. After witch I shut it down, pulled the USB and restarted. At witch point I got a gray screen. I then restarted and opened the startup manager. It only showed a install and a restore drive. Tried restore, but it just brought me back to the gray screen. At witch point I opened disk utility and repaired my main HD, and restarted. Still gray screen. So then I booted in safe mode witch brought me to my account login (and my screen flashed a bit). After I logged in I restarted again. Witch once again brought me back to gray screen. So I tried reseting my NVRAM with no success. Started in safe mode again and went to my start up disk and selected my main boot drive and restarted. All returned to normal and boot camp now works. Not sure what I did to fix the problem as i'm not that computer savvy but thanks for all your help and I hope you can gather some information from my random desperate attempts to get my computer running normally again.
In the end it all worked out
thanks again

My Mac Pro will not connect to the Internet

my MacBook pro is the only laptop in the house which will not connect to the Internet, all our other PCs do

What does Network Preferences>Assist me...>Diagnostics show?
Connecting via wifi?
Etherent?
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

Mac pro does not restart

Mac Pro on OS X 10.7 does not restart. Grey screen, no apple, nothing happens.

cmd-r brought it to life, than restarted and it was ok.
Tnx for helping out.
If you could tell me why this network screen doesn't give wifi or airport options, i'd really be grateful.
Newly installed Lion, router is fine.

Mac Pro does not sleep with lid open

Hi this was the original post I posted a couple days ago.
"Hi All,
I have had a problem with my mac book pro, it does not sleep while the screen is left open. The way I used to be able to tell if the mac is sleeping is the light on the front should flash as it does when the screen is closed. Here is what has happened in the past.
1. The original hard drive failed and was replaced with a 500gb
2. I have had the top case replaced as the mac book pro would not sleep with the screen closed
3. A clean install with OSX 10.6.8
After doing all this, the mac is still having the same issue.
When the screen is left open, I can hear the fans whirring away and the battery is drained as if I am running an intensive program. I can leave it all night with the screen up and wake up to the battery being completely dead. It usually takes about 3 hours or so. (105 cycles on the battery). The settings are set so that the screen and mac hibernate after 1 minute, and all applications are closed with wi-fi, etc turned off.
When my fathers and my brothers mac book pro is left open, the light on the front of the case flashes.
I have been to the apple store repeatedly and they are adament there is no issue with the mac. They did all their "tests" and the hardware was tested as "good".
Thanks for any help!
Chris"
The problem was solved with the following:
1. Deleting Login Items
2. Turning off blu-tooth
3. Unchecking "wake for network access"
Sources given:
http://support.apple.com/kb/TS3402
http://support.apple.com/kb/TS4167
However, the same problem came back last night.
Any ideas what is causing this?
Thanks,
Chris

I forgot to mention that I followed the same instructions that did solve the problem.
The things I tried were:
1. turning off wi-fi
2. closing all apps
Doing this however did not solve my problem either.
Chris

My Mac Pro does not switch off.

It worked before Lion. Installed 10.7 and also upgraded to 10.7.1 but, on both cases, it does not switch-off. To be precise it "sometimes" switch-off but many times it does not. Let's say once on 15 times... With Leopard I nevere had this problem. (it persists also after a PRAM reset). I also run a second problem but only once and only upgrading to 10.7.1 (not to 10.7). It says that my RAM was on wrong position.. I had to remove and install the RAM again and it worked.
Any other case like this? (This append only on my MacPro - early 2009. On my MacBook and my MacBook Pro OSX Lion works fine).

Is there a pattern to the chimes, or are they simply random, as if the Mac is repeatedly rebooting on its own?
Have you tried a "Safe Boot"? Press and hold a Shift key as you power up the Mac. Does it start then?
If it starts at all "Safe Boot" will take much longer than usual, that's normal. Shutting down will take longer also. Try it.

Mac Pro does not connect to ADSL router

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